RPO above 55% Free! Overall OCR above 42 for the day ROCKS hit on call 2 ARX in a day 2+ coverage issues resolved in one file 2 EPE's in a day CSS 100% Handle complete 40+ for the month 25 RPO'S for the month SUP QCR above 18 for the day Survey stats above 90% CSS 100% VIC inspection scheduled 20+ calls handled in a day SIU Referral approved ARX retention 90% or above FCR above 60% CPW Approved ROCKS hit on call ARX above 72% PRU referral coverage resolution per file ROCKS Hit on call 1 SPR file audit 100% 3 out of 4 goals hit in the 1st quartile 1 SPR file audit 100% 1SPR file audit 100% Sent out Next Steps letter on FNOL CSS 100% 20+ calls handled in a day CSS 100% 1 SPR file audit 100% connection on a call *send connection to dawn * FCR above 66% ARX captured at 80% 1 SPR file audit 100% CPW Approved Connection on a call *send connection to Dawn * CSS 100% FCR above 66% sup QCR above 16 for the day ROCK hit on call 20+ calls handled in a day RPO above 55% Free! Overall OCR above 42 for the day ROCKS hit on call 2 ARX in a day 2+ coverage issues resolved in one file 2 EPE's in a day CSS 100% Handle complete 40+ for the month 25 RPO'S for the month SUP QCR above 18 for the day Survey stats above 90% CSS 100% VIC inspection scheduled 20+ calls handled in a day SIU Referral approved ARX retention 90% or above FCR above 60% CPW Approved ROCKS hit on call ARX above 72% PRU referral coverage resolution per file ROCKS Hit on call 1 SPR file audit 100% 3 out of 4 goals hit in the 1st quartile 1 SPR file audit 100% 1SPR file audit 100% Sent out Next Steps letter on FNOL CSS 100% 20+ calls handled in a day CSS 100% 1 SPR file audit 100% connection on a call *send connection to dawn * FCR above 66% ARX captured at 80% 1 SPR file audit 100% CPW Approved Connection on a call *send connection to Dawn * CSS 100% FCR above 66% sup QCR above 16 for the day ROCK hit on call 20+ calls handled in a day
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-RPO
above
55%
B-Free!
N-Overall OCR above 42 for the day
O-ROCKS hit on call
O-2 ARX
in a day
O-2+ coverage issues resolved in one file
O-2 EPE's in a day
B-CSS
100%
I-Handle complete 40+ for the month
O-25 RPO'S for the month
O-SUP QCR above 18 for the day
O-Survey stats above 90%
B-CSS
100%
G-VIC
inspection scheduled
I-20+ calls handled in a day
G-SIU
Referral
approved
B-ARX retention 90% or above
O-FCR above
60%
G-CPW
Approved
O-ROCKS
hit on call
N-ARX above 72%
G-PRU
referral
N-coverage resolution per file
O-ROCKS Hit on call
N-1 SPR file audit 100%
I-3 out of 4 goals hit in the 1st quartile
B-1 SPR file audit 100%
G-1SPR
file audit
100%
O-Sent out Next Steps letter on FNOL
O-CSS
100%
N-20+ calls
handled in a day
I-CSS
100%
B-1 SPR file audit 100%
B-connection on a call
*send connection to dawn *
N-FCR above
66%
I-ARX captured at 80%
O-1 SPR file audit
100%
G-CPW Approved
I-Connection on a call
*send connection to Dawn *
O-CSS
100%
I-FCR
above
66%
G-sup QCR above 16 for the day
N-ROCK hit on call
B-20+ calls handled in a day