Use the word‘Impeccable’in a phonecall  Successfullydirect acustomer to doa quote online  Contribute toIS cleaningduties  Speak to acustomerthat lives inSEQ  Have acustomercall you bythe wrongname Use theword‘Innovative’in a phonecall Give a fellowagent agenuinecompliment  Receivepositivefeedback by acustomer in anemail response Achieve over96%engagementfor a day  Use the word‘Fantabulous’in a phonecall  Use the word‘Quintessential”in a phone call  Receive aQA scoreabove90%Use theword‘Marvellous’in a phonecallReceivepositivefeedback by acustomer in anemail response Was puton hold bya customer  Use theword‘Swell’ in aphone call Achieve a daywith over 80%of callsansweredwithin 60secondUse the word‘Extraordinary’in a phonecall   Completerenewalhealth check Use the word‘Discombobulate’in a phone call Use theword‘Serendipity’in a phonecall Caller’s firstname startswith ‘G’  Complete anMS commsrequest  Use the word‘Bamboozled’in a phonecall Use the word‘Impeccable’in a phonecall  Successfullydirect acustomer to doa quote online  Contribute toIS cleaningduties  Speak to acustomerthat lives inSEQ  Have acustomercall you bythe wrongname Use theword‘Innovative’in a phonecall Give a fellowagent agenuinecompliment  Receivepositivefeedback by acustomer in anemail response Achieve over96%engagementfor a day  Use the word‘Fantabulous’in a phonecall  Use the word‘Quintessential”in a phone call  Receive aQA scoreabove90%Use theword‘Marvellous’in a phonecallReceivepositivefeedback by acustomer in anemail response Was puton hold bya customer  Use theword‘Swell’ in aphone call Achieve a daywith over 80%of callsansweredwithin 60secondUse the word‘Extraordinary’in a phonecall   Completerenewalhealth check Use the word‘Discombobulate’in a phone call Use theword‘Serendipity’in a phonecall Caller’s firstname startswith ‘G’  Complete anMS commsrequest  Use the word‘Bamboozled’in a phonecall 

Insurance support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the word ‘Impeccable’ in a phone call
  2. Successfully direct a customer to do a quote online
  3. Contribute to IS cleaning duties
  4. Speak to a customer that lives in SEQ
  5. Have a customer call you by the wrong name
  6. Use the word ‘Innovative’ in a phone call
  7. Give a fellow agent a genuine compliment
  8. Receive positive feedback by a customer in an email response
  9. Achieve over 96% engagement for a day
  10. Use the word ‘Fantabulous’ in a phone call
  11. Use the word ‘Quintessential” in a phone call
  12. Receive a QA score above 90%
  13. Use the word ‘Marvellous’ in a phone call
  14. Receive positive feedback by a customer in an email response
  15. Was put on hold by a customer
  16. Use the word ‘Swell’ in a phone call
  17. Achieve a day with over 80% of calls answered within 60 second
  18. Use the word ‘Extraordinary’ in a phone call
  19. Complete renewal health check
  20. Use the word ‘Discombobulate’ in a phone call
  21. Use the word ‘Serendipity’ in a phone call
  22. Caller’s first name starts with ‘G’
  23. Complete an MS comms request
  24. Use the word ‘Bamboozled’ in a phone call