Use theword‘Marvellous’in a phonecallUse theword‘Swell’ in aphone call Use theword‘Innovative’in a phonecall Receive aQA scoreabove90%Contribute toIS cleaningduties  Was puton hold bya customer  Receivepositivefeedback by acustomer in anemail response Use theword‘Serendipity’in a phonecall Use the word‘Impeccable’in a phonecall  Use the word‘Quintessential”in a phone call  Use the word‘Discombobulate’in a phone call Achieve a daywith over 80%of callsansweredwithin 60secondUse the word‘Bamboozled’in a phonecall Complete anMS commsrequest  Have acustomercall you bythe wrongname Achieve over96%engagementfor a day  Successfullydirect acustomer to doa quote online  Give a fellowagent agenuinecompliment  Receivepositivefeedback by acustomer in anemail response Caller’s firstname startswith ‘G’  Use the word‘Extraordinary’in a phonecall  Speak to acustomerthat lives inSEQ   Completerenewalhealth check Use the word‘Fantabulous’in a phonecall  Use theword‘Marvellous’in a phonecallUse theword‘Swell’ in aphone call Use theword‘Innovative’in a phonecall Receive aQA scoreabove90%Contribute toIS cleaningduties  Was puton hold bya customer  Receivepositivefeedback by acustomer in anemail response Use theword‘Serendipity’in a phonecall Use the word‘Impeccable’in a phonecall  Use the word‘Quintessential”in a phone call  Use the word‘Discombobulate’in a phone call Achieve a daywith over 80%of callsansweredwithin 60secondUse the word‘Bamboozled’in a phonecall Complete anMS commsrequest  Have acustomercall you bythe wrongname Achieve over96%engagementfor a day  Successfullydirect acustomer to doa quote online  Give a fellowagent agenuinecompliment  Receivepositivefeedback by acustomer in anemail response Caller’s firstname startswith ‘G’  Use the word‘Extraordinary’in a phonecall  Speak to acustomerthat lives inSEQ   Completerenewalhealth check Use the word‘Fantabulous’in a phonecall  

Insurance support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the word ‘Marvellous’ in a phone call
  2. Use the word ‘Swell’ in a phone call
  3. Use the word ‘Innovative’ in a phone call
  4. Receive a QA score above 90%
  5. Contribute to IS cleaning duties
  6. Was put on hold by a customer
  7. Receive positive feedback by a customer in an email response
  8. Use the word ‘Serendipity’ in a phone call
  9. Use the word ‘Impeccable’ in a phone call
  10. Use the word ‘Quintessential” in a phone call
  11. Use the word ‘Discombobulate’ in a phone call
  12. Achieve a day with over 80% of calls answered within 60 second
  13. Use the word ‘Bamboozled’ in a phone call
  14. Complete an MS comms request
  15. Have a customer call you by the wrong name
  16. Achieve over 96% engagement for a day
  17. Successfully direct a customer to do a quote online
  18. Give a fellow agent a genuine compliment
  19. Receive positive feedback by a customer in an email response
  20. Caller’s first name starts with ‘G’
  21. Use the word ‘Extraordinary’ in a phone call
  22. Speak to a customer that lives in SEQ
  23. Complete renewal health check
  24. Use the word ‘Fantabulous’ in a phone call