Multiplepeople onthe sameCustomercomplimentLostpropertycallAccident/breakdownPricematch/BeatreferraltoagentCustomeraccidentallyhangs upCustomercalls tocancelbookingCx emailssayingthey'vesigned rentalagreementSuccessfulextensionCreditapplied tobookingLong termrentalcall/emailCallbackrequest tounknownnumberInfringementqueryAdditionaldriverenquiry10+ minphonecallagentamendmentCx placesyou onhold/asksyou to waitOverdueand asksforextensionCustomernamestarts withX, Y, or ZSwapoverCustomergets yournamewrongGet 3x10NPSCustomerrequestsreceiptMultiplepeople onthe sameCustomercomplimentLostpropertycallAccident/breakdownPricematch/BeatreferraltoagentCustomeraccidentallyhangs upCustomercalls tocancelbookingCx emailssayingthey'vesigned rentalagreementSuccessfulextensionCreditapplied tobookingLong termrentalcall/emailCallbackrequest tounknownnumberInfringementqueryAdditionaldriverenquiry10+ minphonecallagentamendmentCx placesyou onhold/asksyou to waitOverdueand asksforextensionCustomernamestarts withX, Y, or ZSwapoverCustomergets yournamewrongGet 3x10NPSCustomerrequestsreceipt

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Multiple people on the same
  2. Customer compliment
  3. Lost property call
  4. Accident/ breakdown
  5. Price match/Beat
  6. referral to agent
  7. Customer accidentally hangs up
  8. Customer calls to cancel booking
  9. Cx emails saying they've signed rental agreement
  10. Successful extension
  11. Credit applied to booking
  12. Long term rental call/email
  13. Callback request to unknown number
  14. Infringement query
  15. Additional driver enquiry
  16. 10+ min phone call
  17. agent amendment
  18. Cx places you on hold/asks you to wait
  19. Overdue and asks for extension
  20. Customer name starts with X, Y, or Z
  21. Swapover
  22. Customer gets your name wrong
  23. Get 3x 10 NPS
  24. Customer requests receipt