Long term rental call/email Price match/Beat agent amendment Lost property call Customer gets your name wrong 10+ min phone call Credit applied to booking Additional driver enquiry Customer requests receipt Cx emails saying they've signed rental agreement Overdue and asks for extension Infringement query Swapover Accident/ breakdown Get 3x 10 NPS Customer name starts with X, Y, or Z Customer accidentally hangs up Successful extension Callback request to unknown number Customer calls to cancel booking Multiple people on the same Customer compliment referral to agent Cx places you on hold/asks you to wait Long term rental call/email Price match/Beat agent amendment Lost property call Customer gets your name wrong 10+ min phone call Credit applied to booking Additional driver enquiry Customer requests receipt Cx emails saying they've signed rental agreement Overdue and asks for extension Infringement query Swapover Accident/ breakdown Get 3x 10 NPS Customer name starts with X, Y, or Z Customer accidentally hangs up Successful extension Callback request to unknown number Customer calls to cancel booking Multiple people on the same Customer compliment referral to agent Cx places you on hold/asks you to wait
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Long term rental call/email
Price match/Beat
agent amendment
Lost property call
Customer gets your name wrong
10+ min phone call
Credit applied to booking
Additional driver enquiry
Customer requests receipt
Cx emails saying they've signed rental agreement
Overdue and asks for extension
Infringement query
Swapover
Accident/
breakdown
Get 3x 10 NPS
Customer name starts with X, Y, or Z
Customer accidentally hangs up
Successful extension
Callback request to unknown number
Customer calls to cancel booking
Multiple people on the same
Customer compliment
referral to agent
Cx places you on hold/asks you to wait