Customeraccidentallyhangs upCustomercalls tocancelbookingGet 3x10NPSCustomergets yournamewrongreferraltoagentLostpropertycallagentamendmentCallbackrequest tounknownnumberCustomernamestarts withX, Y, or Z10+ minphonecallPricematch/BeatMultiplepeople onthe sameCx emailssayingthey'vesigned rentalagreementCx placesyou onhold/asksyou to waitSuccessfulextensionCustomercomplimentCustomerrequestsreceiptInfringementqueryAccident/breakdownSwapoverCreditapplied tobookingOverdueand asksforextensionLong termrentalcall/emailAdditionaldriverenquiryCustomeraccidentallyhangs upCustomercalls tocancelbookingGet 3x10NPSCustomergets yournamewrongreferraltoagentLostpropertycallagentamendmentCallbackrequest tounknownnumberCustomernamestarts withX, Y, or Z10+ minphonecallPricematch/BeatMultiplepeople onthe sameCx emailssayingthey'vesigned rentalagreementCx placesyou onhold/asksyou to waitSuccessfulextensionCustomercomplimentCustomerrequestsreceiptInfringementqueryAccident/breakdownSwapoverCreditapplied tobookingOverdueand asksforextensionLong termrentalcall/emailAdditionaldriverenquiry

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer accidentally hangs up
  2. Customer calls to cancel booking
  3. Get 3x 10 NPS
  4. Customer gets your name wrong
  5. referral to agent
  6. Lost property call
  7. agent amendment
  8. Callback request to unknown number
  9. Customer name starts with X, Y, or Z
  10. 10+ min phone call
  11. Price match/Beat
  12. Multiple people on the same
  13. Cx emails saying they've signed rental agreement
  14. Cx places you on hold/asks you to wait
  15. Successful extension
  16. Customer compliment
  17. Customer requests receipt
  18. Infringement query
  19. Accident/ breakdown
  20. Swapover
  21. Credit applied to booking
  22. Overdue and asks for extension
  23. Long term rental call/email
  24. Additional driver enquiry