Made anattempt onprimary andsecondaryVOECalled thecustomerevery twohoursexpressedempathy:Assisteda NewHireMade asuccessfulAST callwalkedcustomerthru appTwinDayHave anumbrellaUpdatedBSCalled a landline phonenumber onapplicationMade anattempt on awork numberthat waspreviously busyor no answerUpdatedEDISent emailasking fordetails ofemployerlocationCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchWoreSandalsHad a fruitorvegetablefor lunchWore thecolorgreentodayUsedverificationfrompreviousclosed caseProcesseda paymentAssisteda fellowrepCollectedon pastdueIDVoicemailleft forcustomerMade anattempt onprimary andsecondaryVOECalled thecustomerevery twohoursexpressedempathy:Assisteda NewHireMade asuccessfulAST callwalkedcustomerthru appTwinDayHave anumbrellaUpdatedBSCalled a landline phonenumber onapplicationMade anattempt on awork numberthat waspreviously busyor no answerUpdatedEDISent emailasking fordetails ofemployerlocationCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchWoreSandalsHad a fruitorvegetablefor lunchWore thecolorgreentodayUsedverificationfrompreviousclosed caseProcesseda paymentAssisteda fellowrepCollectedon pastdueIDVoicemailleft forcustomer

OS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made an attempt on primary and secondary
  2. VOE
  3. Called the customer every two hours
  4. expressed empathy:
  5. Assisted a New Hire
  6. Made a successful AST call
  7. walked customer thru app
  8. Twin Day
  9. Have an umbrella
  10. Updated BS
  11. Called a land line phone number on application
  12. Made an attempt on a work number that was previously busy or no answer
  13. Updated EDI
  14. Sent email asking for details of employer location
  15. Call made to employer # on application (Customer's direct extension) which appeared to be similar to google search
  16. Wore Sandals
  17. Had a fruit or vegetable for lunch
  18. Wore the color green today
  19. Used verification from previous closed case
  20. Processed a payment
  21. Assisted a fellow rep
  22. Collected on past due
  23. ID
  24. Voicemail left for customer