WoreSandalsHave anumbrellaWore thecolorgreentodayUpdatedBSVoicemailleft forcustomerMade anattempt onprimary andsecondaryexpressedempathy:UpdatedEDIMade asuccessfulAST callProcesseda paymentAssisteda NewHireTwinDayHad a fruitorvegetablefor lunchIDCalled thecustomerevery twohoursAssisteda fellowrepCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchCollectedon pastdueUsedverificationfrompreviousclosed caseMade anattempt on awork numberthat waspreviously busyor no answerwalkedcustomerthru appSent emailasking fordetails ofemployerlocationCalled a landline phonenumber onapplicationVOEWoreSandalsHave anumbrellaWore thecolorgreentodayUpdatedBSVoicemailleft forcustomerMade anattempt onprimary andsecondaryexpressedempathy:UpdatedEDIMade asuccessfulAST callProcesseda paymentAssisteda NewHireTwinDayHad a fruitorvegetablefor lunchIDCalled thecustomerevery twohoursAssisteda fellowrepCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchCollectedon pastdueUsedverificationfrompreviousclosed caseMade anattempt on awork numberthat waspreviously busyor no answerwalkedcustomerthru appSent emailasking fordetails ofemployerlocationCalled a landline phonenumber onapplicationVOE

OS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wore Sandals
  2. Have an umbrella
  3. Wore the color green today
  4. Updated BS
  5. Voicemail left for customer
  6. Made an attempt on primary and secondary
  7. expressed empathy:
  8. Updated EDI
  9. Made a successful AST call
  10. Processed a payment
  11. Assisted a New Hire
  12. Twin Day
  13. Had a fruit or vegetable for lunch
  14. ID
  15. Called the customer every two hours
  16. Assisted a fellow rep
  17. Call made to employer # on application (Customer's direct extension) which appeared to be similar to google search
  18. Collected on past due
  19. Used verification from previous closed case
  20. Made an attempt on a work number that was previously busy or no answer
  21. walked customer thru app
  22. Sent email asking for details of employer location
  23. Called a land line phone number on application
  24. VOE