Had a fruitorvegetablefor lunchVoicemailleft forcustomerCollectedon pastdueSent emailasking fordetails ofemployerlocationwalkedcustomerthru appHave anumbrellaWore thecolorgreentodayUpdatedBSWoreSandalsAssisteda NewHireMade anattempt onprimary andsecondaryMade asuccessfulAST callVOECalled a landline phonenumber onapplicationMade anattempt on awork numberthat waspreviously busyor no answerUpdatedEDIUsedverificationfrompreviousclosed caseAssisteda fellowrepTwinDayIDProcesseda paymentCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchexpressedempathy:Called thecustomerevery twohoursHad a fruitorvegetablefor lunchVoicemailleft forcustomerCollectedon pastdueSent emailasking fordetails ofemployerlocationwalkedcustomerthru appHave anumbrellaWore thecolorgreentodayUpdatedBSWoreSandalsAssisteda NewHireMade anattempt onprimary andsecondaryMade asuccessfulAST callVOECalled a landline phonenumber onapplicationMade anattempt on awork numberthat waspreviously busyor no answerUpdatedEDIUsedverificationfrompreviousclosed caseAssisteda fellowrepTwinDayIDProcesseda paymentCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchexpressedempathy:Called thecustomerevery twohours

OS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Had a fruit or vegetable for lunch
  2. Voicemail left for customer
  3. Collected on past due
  4. Sent email asking for details of employer location
  5. walked customer thru app
  6. Have an umbrella
  7. Wore the color green today
  8. Updated BS
  9. Wore Sandals
  10. Assisted a New Hire
  11. Made an attempt on primary and secondary
  12. Made a successful AST call
  13. VOE
  14. Called a land line phone number on application
  15. Made an attempt on a work number that was previously busy or no answer
  16. Updated EDI
  17. Used verification from previous closed case
  18. Assisted a fellow rep
  19. Twin Day
  20. ID
  21. Processed a payment
  22. Call made to employer # on application (Customer's direct extension) which appeared to be similar to google search
  23. expressed empathy:
  24. Called the customer every two hours