VOEHad a fruitorvegetablefor lunchAssisteda fellowrepMade anattempt onprimary andsecondaryProcesseda paymentAssisteda NewHireexpressedempathy:walkedcustomerthru appCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchCollectedon pastdueWoreSandalsWore thecolorgreentodayHave anumbrellaMade anattempt on awork numberthat waspreviously busyor no answerSent emailasking fordetails ofemployerlocationTwinDayUsedverificationfrompreviousclosed caseUpdatedBSCalled thecustomerevery twohoursUpdatedEDICalled a landline phonenumber onapplicationIDMade asuccessfulAST callVoicemailleft forcustomerVOEHad a fruitorvegetablefor lunchAssisteda fellowrepMade anattempt onprimary andsecondaryProcesseda paymentAssisteda NewHireexpressedempathy:walkedcustomerthru appCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchCollectedon pastdueWoreSandalsWore thecolorgreentodayHave anumbrellaMade anattempt on awork numberthat waspreviously busyor no answerSent emailasking fordetails ofemployerlocationTwinDayUsedverificationfrompreviousclosed caseUpdatedBSCalled thecustomerevery twohoursUpdatedEDICalled a landline phonenumber onapplicationIDMade asuccessfulAST callVoicemailleft forcustomer

OS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. VOE
  2. Had a fruit or vegetable for lunch
  3. Assisted a fellow rep
  4. Made an attempt on primary and secondary
  5. Processed a payment
  6. Assisted a New Hire
  7. expressed empathy:
  8. walked customer thru app
  9. Call made to employer # on application (Customer's direct extension) which appeared to be similar to google search
  10. Collected on past due
  11. Wore Sandals
  12. Wore the color green today
  13. Have an umbrella
  14. Made an attempt on a work number that was previously busy or no answer
  15. Sent email asking for details of employer location
  16. Twin Day
  17. Used verification from previous closed case
  18. Updated BS
  19. Called the customer every two hours
  20. Updated EDI
  21. Called a land line phone number on application
  22. ID
  23. Made a successful AST call
  24. Voicemail left for customer