Sent emailasking fordetails ofemployerlocationProcesseda paymentAssisteda fellowrepWoreSandalsCalled thecustomerevery twohoursCollectedon pastdueTwinDayexpressedempathy:Made asuccessfulAST callHad a fruitorvegetablefor lunchUsedverificationfrompreviousclosed caseCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchIDUpdatedBSAssisteda NewHireCalled a landline phonenumber onapplicationUpdatedEDIHave anumbrellaWore thecolorgreentodayMade anattempt onprimary andsecondarywalkedcustomerthru appMade anattempt on awork numberthat waspreviously busyor no answerVOEVoicemailleft forcustomerSent emailasking fordetails ofemployerlocationProcesseda paymentAssisteda fellowrepWoreSandalsCalled thecustomerevery twohoursCollectedon pastdueTwinDayexpressedempathy:Made asuccessfulAST callHad a fruitorvegetablefor lunchUsedverificationfrompreviousclosed caseCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchIDUpdatedBSAssisteda NewHireCalled a landline phonenumber onapplicationUpdatedEDIHave anumbrellaWore thecolorgreentodayMade anattempt onprimary andsecondarywalkedcustomerthru appMade anattempt on awork numberthat waspreviously busyor no answerVOEVoicemailleft forcustomer

OS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent email asking for details of employer location
  2. Processed a payment
  3. Assisted a fellow rep
  4. Wore Sandals
  5. Called the customer every two hours
  6. Collected on past due
  7. Twin Day
  8. expressed empathy:
  9. Made a successful AST call
  10. Had a fruit or vegetable for lunch
  11. Used verification from previous closed case
  12. Call made to employer # on application (Customer's direct extension) which appeared to be similar to google search
  13. ID
  14. Updated BS
  15. Assisted a New Hire
  16. Called a land line phone number on application
  17. Updated EDI
  18. Have an umbrella
  19. Wore the color green today
  20. Made an attempt on primary and secondary
  21. walked customer thru app
  22. Made an attempt on a work number that was previously busy or no answer
  23. VOE
  24. Voicemail left for customer