Made anattempt onprimary andsecondarySent emailasking fordetails ofemployerlocationVOECall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchProcesseda paymentHave anumbrellaexpressedempathy:UpdatedBSWore thecolorgreentodayCalled thecustomerevery twohoursTwinDayIDVoicemailleft forcustomerCalled a landline phonenumber onapplicationAssisteda fellowrepUpdatedEDIMade anattempt on awork numberthat waspreviously busyor no answerMade asuccessfulAST callWoreSandalsAssisteda NewHireHad a fruitorvegetablefor lunchUsedverificationfrompreviousclosed caseCollectedon pastduewalkedcustomerthru appMade anattempt onprimary andsecondarySent emailasking fordetails ofemployerlocationVOECall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchProcesseda paymentHave anumbrellaexpressedempathy:UpdatedBSWore thecolorgreentodayCalled thecustomerevery twohoursTwinDayIDVoicemailleft forcustomerCalled a landline phonenumber onapplicationAssisteda fellowrepUpdatedEDIMade anattempt on awork numberthat waspreviously busyor no answerMade asuccessfulAST callWoreSandalsAssisteda NewHireHad a fruitorvegetablefor lunchUsedverificationfrompreviousclosed caseCollectedon pastduewalkedcustomerthru app

OS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made an attempt on primary and secondary
  2. Sent email asking for details of employer location
  3. VOE
  4. Call made to employer # on application (Customer's direct extension) which appeared to be similar to google search
  5. Processed a payment
  6. Have an umbrella
  7. expressed empathy:
  8. Updated BS
  9. Wore the color green today
  10. Called the customer every two hours
  11. Twin Day
  12. ID
  13. Voicemail left for customer
  14. Called a land line phone number on application
  15. Assisted a fellow rep
  16. Updated EDI
  17. Made an attempt on a work number that was previously busy or no answer
  18. Made a successful AST call
  19. Wore Sandals
  20. Assisted a New Hire
  21. Had a fruit or vegetable for lunch
  22. Used verification from previous closed case
  23. Collected on past due
  24. walked customer thru app