UpdatedBSCalled a landline phonenumber onapplicationCalled thecustomerevery twohoursTwinDayAssisteda fellowrepVoicemailleft forcustomerHave anumbrellawalkedcustomerthru appexpressedempathy:UpdatedEDIWore thecolorgreentodayUsedverificationfrompreviousclosed caseVOEMade asuccessfulAST callProcesseda paymentMade anattempt onprimary andsecondaryHad a fruitorvegetablefor lunchWoreSandalsSent emailasking fordetails ofemployerlocationCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchCollectedon pastdueMade anattempt on awork numberthat waspreviously busyor no answerIDAssisteda NewHireUpdatedBSCalled a landline phonenumber onapplicationCalled thecustomerevery twohoursTwinDayAssisteda fellowrepVoicemailleft forcustomerHave anumbrellawalkedcustomerthru appexpressedempathy:UpdatedEDIWore thecolorgreentodayUsedverificationfrompreviousclosed caseVOEMade asuccessfulAST callProcesseda paymentMade anattempt onprimary andsecondaryHad a fruitorvegetablefor lunchWoreSandalsSent emailasking fordetails ofemployerlocationCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchCollectedon pastdueMade anattempt on awork numberthat waspreviously busyor no answerIDAssisteda NewHire

OS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated BS
  2. Called a land line phone number on application
  3. Called the customer every two hours
  4. Twin Day
  5. Assisted a fellow rep
  6. Voicemail left for customer
  7. Have an umbrella
  8. walked customer thru app
  9. expressed empathy:
  10. Updated EDI
  11. Wore the color green today
  12. Used verification from previous closed case
  13. VOE
  14. Made a successful AST call
  15. Processed a payment
  16. Made an attempt on primary and secondary
  17. Had a fruit or vegetable for lunch
  18. Wore Sandals
  19. Sent email asking for details of employer location
  20. Call made to employer # on application (Customer's direct extension) which appeared to be similar to google search
  21. Collected on past due
  22. Made an attempt on a work number that was previously busy or no answer
  23. ID
  24. Assisted a New Hire