VOEVoicemailleft forcustomerCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchTwinDayMade anattempt on awork numberthat waspreviously busyor no answerCalled thecustomerevery twohoursCollectedon pastdueWore thecolorgreentodayCalled a landline phonenumber onapplicationSent emailasking fordetails ofemployerlocationProcesseda paymentMade anattempt onprimary andsecondaryMade asuccessfulAST callUpdatedBSAssisteda NewHireUpdatedEDIUsedverificationfrompreviousclosed caseexpressedempathy:Had a fruitorvegetablefor lunchHave anumbrellaIDwalkedcustomerthru appAssisteda fellowrepWoreSandalsVOEVoicemailleft forcustomerCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchTwinDayMade anattempt on awork numberthat waspreviously busyor no answerCalled thecustomerevery twohoursCollectedon pastdueWore thecolorgreentodayCalled a landline phonenumber onapplicationSent emailasking fordetails ofemployerlocationProcesseda paymentMade anattempt onprimary andsecondaryMade asuccessfulAST callUpdatedBSAssisteda NewHireUpdatedEDIUsedverificationfrompreviousclosed caseexpressedempathy:Had a fruitorvegetablefor lunchHave anumbrellaIDwalkedcustomerthru appAssisteda fellowrepWoreSandals

OS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. VOE
  2. Voicemail left for customer
  3. Call made to employer # on application (Customer's direct extension) which appeared to be similar to google search
  4. Twin Day
  5. Made an attempt on a work number that was previously busy or no answer
  6. Called the customer every two hours
  7. Collected on past due
  8. Wore the color green today
  9. Called a land line phone number on application
  10. Sent email asking for details of employer location
  11. Processed a payment
  12. Made an attempt on primary and secondary
  13. Made a successful AST call
  14. Updated BS
  15. Assisted a New Hire
  16. Updated EDI
  17. Used verification from previous closed case
  18. expressed empathy:
  19. Had a fruit or vegetable for lunch
  20. Have an umbrella
  21. ID
  22. walked customer thru app
  23. Assisted a fellow rep
  24. Wore Sandals