Have anumbrellaCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchWoreSandalsUpdatedBSProcesseda paymentAssisteda fellowrepWore thecolorgreentodayCollectedon pastdueAssisteda NewHireHad a fruitorvegetablefor lunchSent emailasking fordetails ofemployerlocationMade anattempt onprimary andsecondaryCalled a landline phonenumber onapplicationMade asuccessfulAST callTwinDayVoicemailleft forcustomerUsedverificationfrompreviousclosed caseUpdatedEDIMade anattempt on awork numberthat waspreviously busyor no answerwalkedcustomerthru appVOECalled thecustomerevery twohoursIDexpressedempathy:Have anumbrellaCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchWoreSandalsUpdatedBSProcesseda paymentAssisteda fellowrepWore thecolorgreentodayCollectedon pastdueAssisteda NewHireHad a fruitorvegetablefor lunchSent emailasking fordetails ofemployerlocationMade anattempt onprimary andsecondaryCalled a landline phonenumber onapplicationMade asuccessfulAST callTwinDayVoicemailleft forcustomerUsedverificationfrompreviousclosed caseUpdatedEDIMade anattempt on awork numberthat waspreviously busyor no answerwalkedcustomerthru appVOECalled thecustomerevery twohoursIDexpressedempathy:

OS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have an umbrella
  2. Call made to employer # on application (Customer's direct extension) which appeared to be similar to google search
  3. Wore Sandals
  4. Updated BS
  5. Processed a payment
  6. Assisted a fellow rep
  7. Wore the color green today
  8. Collected on past due
  9. Assisted a New Hire
  10. Had a fruit or vegetable for lunch
  11. Sent email asking for details of employer location
  12. Made an attempt on primary and secondary
  13. Called a land line phone number on application
  14. Made a successful AST call
  15. Twin Day
  16. Voicemail left for customer
  17. Used verification from previous closed case
  18. Updated EDI
  19. Made an attempt on a work number that was previously busy or no answer
  20. walked customer thru app
  21. VOE
  22. Called the customer every two hours
  23. ID
  24. expressed empathy: