Had a fruitorvegetablefor lunchCollectedon a pastdueaccountProcessedBSSent emailasking fordetails ofemployerlocationAssisteda NewHireUPDATEDEDICall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchMade anattempt onprimary andsecondaryIDCalled landline phonenumber onapplicationHave anumbrellaAssisteda fellowrepVoicemailleft forcustomerexpressedempathy:UpdatedphonenumberWore thecolorgreentodayVerifiedemailaddressMade anattempt on awork numberthat waspreviously busyor no answerUsedverificationfrompreviousclosed caseTwinDayCalled thecustomerevery twohoursprocesseda paymentHave onsandalstodayVOEHad a fruitorvegetablefor lunchCollectedon a pastdueaccountProcessedBSSent emailasking fordetails ofemployerlocationAssisteda NewHireUPDATEDEDICall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchMade anattempt onprimary andsecondaryIDCalled landline phonenumber onapplicationHave anumbrellaAssisteda fellowrepVoicemailleft forcustomerexpressedempathy:UpdatedphonenumberWore thecolorgreentodayVerifiedemailaddressMade anattempt on awork numberthat waspreviously busyor no answerUsedverificationfrompreviousclosed caseTwinDayCalled thecustomerevery twohoursprocesseda paymentHave onsandalstodayVOE

OS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a fruit or vegetable for lunch
  2. Collected on a past due account
  3. Processed BS
  4. Sent email asking for details of employer location
  5. Assisted a New Hire
  6. UPDATED EDI
  7. Call made to employer # on application (Customer's direct extension) which appeared to be similar to google search
  8. Made an attempt on primary and secondary
  9. ID
  10. Called land line phone number on application
  11. Have an umbrella
  12. Assisted a fellow rep
  13. Voicemail left for customer
  14. expressed empathy:
  15. Updated phone number
  16. Wore the color green today
  17. Verified email address
  18. Made an attempt on a work number that was previously busy or no answer
  19. Used verification from previous closed case
  20. Twin Day
  21. Called the customer every two hours
  22. processed a payment
  23. Have on sandals today
  24. VOE