Assisteda NewHireVoicemailleft forcustomerCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchSent emailasking fordetails ofemployerlocationHave anumbrellaCalled thecustomerevery twohoursVOECollectedon a pastdueaccountProcessedBSexpressedempathy:Assisteda fellowrepHad a fruitorvegetablefor lunchHave onsandalstodayWore thecolorgreentodayUpdatedphonenumberIDMade anattempt on awork numberthat waspreviously busyor no answerVerifiedemailaddressUsedverificationfrompreviousclosed caseTwinDayCalled landline phonenumber onapplicationUPDATEDEDIMade anattempt onprimary andsecondaryprocesseda paymentAssisteda NewHireVoicemailleft forcustomerCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchSent emailasking fordetails ofemployerlocationHave anumbrellaCalled thecustomerevery twohoursVOECollectedon a pastdueaccountProcessedBSexpressedempathy:Assisteda fellowrepHad a fruitorvegetablefor lunchHave onsandalstodayWore thecolorgreentodayUpdatedphonenumberIDMade anattempt on awork numberthat waspreviously busyor no answerVerifiedemailaddressUsedverificationfrompreviousclosed caseTwinDayCalled landline phonenumber onapplicationUPDATEDEDIMade anattempt onprimary andsecondaryprocesseda payment

OS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted a New Hire
  2. Voicemail left for customer
  3. Call made to employer # on application (Customer's direct extension) which appeared to be similar to google search
  4. Sent email asking for details of employer location
  5. Have an umbrella
  6. Called the customer every two hours
  7. VOE
  8. Collected on a past due account
  9. Processed BS
  10. expressed empathy:
  11. Assisted a fellow rep
  12. Had a fruit or vegetable for lunch
  13. Have on sandals today
  14. Wore the color green today
  15. Updated phone number
  16. ID
  17. Made an attempt on a work number that was previously busy or no answer
  18. Verified email address
  19. Used verification from previous closed case
  20. Twin Day
  21. Called land line phone number on application
  22. UPDATED EDI
  23. Made an attempt on primary and secondary
  24. processed a payment