expressedempathy:VerifiedemailaddressUsedverificationfrompreviousclosed caseSent emailasking fordetails ofemployerlocationCalled thecustomerevery twohoursMade anattempt on awork numberthat waspreviously busyor no answerHad a fruitorvegetablefor lunchProcessedBSUPDATEDEDIAssisteda fellowrepWore thecolorgreentodayCalled landline phonenumber onapplicationHave onsandalstodayAssisteda NewHireVoicemailleft forcustomerCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchUpdatedphonenumberIDVOETwinDayHave anumbrellaCollectedon a pastdueaccountMade anattempt onprimary andsecondaryprocesseda paymentexpressedempathy:VerifiedemailaddressUsedverificationfrompreviousclosed caseSent emailasking fordetails ofemployerlocationCalled thecustomerevery twohoursMade anattempt on awork numberthat waspreviously busyor no answerHad a fruitorvegetablefor lunchProcessedBSUPDATEDEDIAssisteda fellowrepWore thecolorgreentodayCalled landline phonenumber onapplicationHave onsandalstodayAssisteda NewHireVoicemailleft forcustomerCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchUpdatedphonenumberIDVOETwinDayHave anumbrellaCollectedon a pastdueaccountMade anattempt onprimary andsecondaryprocesseda payment

OS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. expressed empathy:
  2. Verified email address
  3. Used verification from previous closed case
  4. Sent email asking for details of employer location
  5. Called the customer every two hours
  6. Made an attempt on a work number that was previously busy or no answer
  7. Had a fruit or vegetable for lunch
  8. Processed BS
  9. UPDATED EDI
  10. Assisted a fellow rep
  11. Wore the color green today
  12. Called land line phone number on application
  13. Have on sandals today
  14. Assisted a New Hire
  15. Voicemail left for customer
  16. Call made to employer # on application (Customer's direct extension) which appeared to be similar to google search
  17. Updated phone number
  18. ID
  19. VOE
  20. Twin Day
  21. Have an umbrella
  22. Collected on a past due account
  23. Made an attempt on primary and secondary
  24. processed a payment