processeda paymentMade anattempt onprimary andsecondaryVOEHad a fruitorvegetablefor lunchMade anattempt on awork numberthat waspreviously busyor no answerUsedverificationfrompreviousclosed caseVerifiedemailaddressexpressedempathy:Have anumbrellaCollectedon a pastdueaccountUpdatedphonenumberSent emailasking fordetails ofemployerlocationIDUPDATEDEDITwinDayCalled landline phonenumber onapplicationCalled thecustomerevery twohoursWore thecolorgreentodayHave onsandalstodayAssisteda NewHireVoicemailleft forcustomerAssisteda fellowrepProcessedBSCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearchprocesseda paymentMade anattempt onprimary andsecondaryVOEHad a fruitorvegetablefor lunchMade anattempt on awork numberthat waspreviously busyor no answerUsedverificationfrompreviousclosed caseVerifiedemailaddressexpressedempathy:Have anumbrellaCollectedon a pastdueaccountUpdatedphonenumberSent emailasking fordetails ofemployerlocationIDUPDATEDEDITwinDayCalled landline phonenumber onapplicationCalled thecustomerevery twohoursWore thecolorgreentodayHave onsandalstodayAssisteda NewHireVoicemailleft forcustomerAssisteda fellowrepProcessedBSCall made toemployer # onapplication(Customer's directextension) whichappeared to besimilar to googlesearch

OS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. processed a payment
  2. Made an attempt on primary and secondary
  3. VOE
  4. Had a fruit or vegetable for lunch
  5. Made an attempt on a work number that was previously busy or no answer
  6. Used verification from previous closed case
  7. Verified email address
  8. expressed empathy:
  9. Have an umbrella
  10. Collected on a past due account
  11. Updated phone number
  12. Sent email asking for details of employer location
  13. ID
  14. UPDATED EDI
  15. Twin Day
  16. Called land line phone number on application
  17. Called the customer every two hours
  18. Wore the color green today
  19. Have on sandals today
  20. Assisted a New Hire
  21. Voicemail left for customer
  22. Assisted a fellow rep
  23. Processed BS
  24. Call made to employer # on application (Customer's direct extension) which appeared to be similar to google search