(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Set daily/weekly goals
Share tips and tricks that help you at work
First half of the day with no ACW
Open MI's on each profile you see them
Promote self service to educate member
Check on your accountability buddy
Motivate your team members
Post a picture in chitchat of something that makes you smile (ANIMALS ENCOURAGED!)
Notate your scorecard when using AUX's
Leave a note during call instead of using ACW
Direct the call back to NF after a mbr went of topic
Only use working tasks for the first 5 minutes of shift
Choose to be positive in a negative situation
Spread positivity
Stay on phones until end of your shift
Offer 5 MI's in a day
30 calls with no ACW
Track 10 calls each hour
Check verint during shift to stay on track with adherence
