1 successfulgiftredemptionassisted3 successfulLMSmanagerassistanceNo OBFridayCSATscoreof 94No lateFridayNomissedcall/chat2 successfulgiftredemptionassistedUpdated aCX ontheir ticketstatusNo OBTuesday3 MC forpriorityshippingupgradeNo OBThursday3 successfulgiftredemptionassisted3 successfulliveproctoringassistanceCreated 4correctJIRA tickettoday1 successfulLMSmanagerassistanceUsed theword"Fantastic"CSATscoreof 90Customergave acomplimentCSATscoreof 96CSATscoreof 91Used theword"wonderful"2 MC forpriorityshippingupgrade2 successfulliveproctoringassistanceCSATscoreof 95No OBMondayCompletea call withzero holds1 MC forpriorityshippingupgradeDe-escalateda callNo lateMondayCSATscoreof 99Transferredthe concernto the correctdepartmentCSATscoreof 97CSATscoreof 982 successfulLMSmanagerassistanceUsed theword"Amazing" onacall/chat/emailCreated 1correctJIRA tickettodayCreated 2correctJIRA tickettodayAdjustedyour shiftfor co-workerNo OBWednesdaySaved arefundrequest1 successfulliveproctoringassistanceCSATscoreof 93Noescalationwithin thedayCreated 5correctJIRA tickettodayCSATscoreof 92Created 3correctJIRA tickettodayNo lateTuesdayNo lateWednesdayNo lateThursdayCSATscore of100%1 successfulgiftredemptionassisted3 successfulLMSmanagerassistanceNo OBFridayCSATscoreof 94No lateFridayNomissedcall/chat2 successfulgiftredemptionassistedUpdated aCX ontheir ticketstatusNo OBTuesday3 MC forpriorityshippingupgradeNo OBThursday3 successfulgiftredemptionassisted3 successfulliveproctoringassistanceCreated 4correctJIRA tickettoday1 successfulLMSmanagerassistanceUsed theword"Fantastic"CSATscoreof 90Customergave acomplimentCSATscoreof 96CSATscoreof 91Used theword"wonderful"2 MC forpriorityshippingupgrade2 successfulliveproctoringassistanceCSATscoreof 95No OBMondayCompletea call withzero holds1 MC forpriorityshippingupgradeDe-escalateda callNo lateMondayCSATscoreof 99Transferredthe concernto the correctdepartmentCSATscoreof 97CSATscoreof 982 successfulLMSmanagerassistanceUsed theword"Amazing" onacall/chat/emailCreated 1correctJIRA tickettodayCreated 2correctJIRA tickettodayAdjustedyour shiftfor co-workerNo OBWednesdaySaved arefundrequest1 successfulliveproctoringassistanceCSATscoreof 93Noescalationwithin thedayCreated 5correctJIRA tickettodayCSATscoreof 92Created 3correctJIRA tickettodayNo lateTuesdayNo lateWednesdayNo lateThursdayCSATscore of100%

Work Hard Play Harder - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1 successful gift redemption assisted
  2. 3 successful LMS manager assistance
  3. No OB Friday
  4. CSAT score of 94
  5. No late Friday
  6. No missed call/chat
  7. 2 successful gift redemption assisted
  8. Updated a CX on their ticket status
  9. No OB Tuesday
  10. 3 MC for priority shipping upgrade
  11. No OB Thursday
  12. 3 successful gift redemption assisted
  13. 3 successful live proctoring assistance
  14. Created 4 correct JIRA ticket today
  15. 1 successful LMS manager assistance
  16. Used the word "Fantastic"
  17. CSAT score of 90
  18. Customer gave a compliment
  19. CSAT score of 96
  20. CSAT score of 91
  21. Used the word "wonderful"
  22. 2 MC for priority shipping upgrade
  23. 2 successful live proctoring assistance
  24. CSAT score of 95
  25. No OB Monday
  26. Complete a call with zero holds
  27. 1 MC for priority shipping upgrade
  28. De-escalated a call
  29. No late Monday
  30. CSAT score of 99
  31. Transferred the concern to the correct department
  32. CSAT score of 97
  33. CSAT score of 98
  34. 2 successful LMS manager assistance
  35. Used the word "Amazing" on a call/chat/email
  36. Created 1 correct JIRA ticket today
  37. Created 2 correct JIRA ticket today
  38. Adjusted your shift for co-worker
  39. No OB Wednesday
  40. Saved a refund request
  41. 1 successful live proctoring assistance
  42. CSAT score of 93
  43. No escalation within the day
  44. Created 5 correct JIRA ticket today
  45. CSAT score of 92
  46. Created 3 correct JIRA ticket today
  47. No late Tuesday
  48. No late Wednesday
  49. No late Thursday
  50. CSAT score of 100%