No lateMondayCreated 3correctJIRA tickettodayNo OBWednesdayCSATscore of100%1 successfulliveproctoringassistanceCSATscoreof 95CSATscoreof 96De-escalateda callNo OBTuesdaySaved arefundrequestCSATscoreof 98CSATscoreof 94No lateThursday3 successfulLMSmanagerassistanceNo lateWednesdayNo OBThursdayCreated 2correctJIRA tickettoday3 successfulliveproctoringassistanceUsed theword"Amazing" onacall/chat/emailUsed theword"wonderful"Updated aCX ontheir ticketstatusNo lateFridayNomissedcall/chatCustomergave acomplimentCompletea call withzero holdsNoescalationwithin thedayCSATscoreof 901 successfulgiftredemptionassistedCreated 4correctJIRA tickettodayCSATscoreof 91CSATscoreof 92CSATscoreof 97CSATscoreof 992 MC forpriorityshippingupgradeCreated 5correctJIRA tickettodayAdjustedyour shiftfor co-workerTransferredthe concernto the correctdepartment2 successfulgiftredemptionassisted1 MC forpriorityshippingupgrade2 successfulliveproctoringassistanceCreated 1correctJIRA tickettoday2 successfulLMSmanagerassistance3 MC forpriorityshippingupgrade3 successfulgiftredemptionassistedCSATscoreof 93No OBMondayNo OBFridayNo lateTuesdayUsed theword"Fantastic"1 successfulLMSmanagerassistanceNo lateMondayCreated 3correctJIRA tickettodayNo OBWednesdayCSATscore of100%1 successfulliveproctoringassistanceCSATscoreof 95CSATscoreof 96De-escalateda callNo OBTuesdaySaved arefundrequestCSATscoreof 98CSATscoreof 94No lateThursday3 successfulLMSmanagerassistanceNo lateWednesdayNo OBThursdayCreated 2correctJIRA tickettoday3 successfulliveproctoringassistanceUsed theword"Amazing" onacall/chat/emailUsed theword"wonderful"Updated aCX ontheir ticketstatusNo lateFridayNomissedcall/chatCustomergave acomplimentCompletea call withzero holdsNoescalationwithin thedayCSATscoreof 901 successfulgiftredemptionassistedCreated 4correctJIRA tickettodayCSATscoreof 91CSATscoreof 92CSATscoreof 97CSATscoreof 992 MC forpriorityshippingupgradeCreated 5correctJIRA tickettodayAdjustedyour shiftfor co-workerTransferredthe concernto the correctdepartment2 successfulgiftredemptionassisted1 MC forpriorityshippingupgrade2 successfulliveproctoringassistanceCreated 1correctJIRA tickettoday2 successfulLMSmanagerassistance3 MC forpriorityshippingupgrade3 successfulgiftredemptionassistedCSATscoreof 93No OBMondayNo OBFridayNo lateTuesdayUsed theword"Fantastic"1 successfulLMSmanagerassistance

Work Hard Play Harder - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No late Monday
  2. Created 3 correct JIRA ticket today
  3. No OB Wednesday
  4. CSAT score of 100%
  5. 1 successful live proctoring assistance
  6. CSAT score of 95
  7. CSAT score of 96
  8. De-escalated a call
  9. No OB Tuesday
  10. Saved a refund request
  11. CSAT score of 98
  12. CSAT score of 94
  13. No late Thursday
  14. 3 successful LMS manager assistance
  15. No late Wednesday
  16. No OB Thursday
  17. Created 2 correct JIRA ticket today
  18. 3 successful live proctoring assistance
  19. Used the word "Amazing" on a call/chat/email
  20. Used the word "wonderful"
  21. Updated a CX on their ticket status
  22. No late Friday
  23. No missed call/chat
  24. Customer gave a compliment
  25. Complete a call with zero holds
  26. No escalation within the day
  27. CSAT score of 90
  28. 1 successful gift redemption assisted
  29. Created 4 correct JIRA ticket today
  30. CSAT score of 91
  31. CSAT score of 92
  32. CSAT score of 97
  33. CSAT score of 99
  34. 2 MC for priority shipping upgrade
  35. Created 5 correct JIRA ticket today
  36. Adjusted your shift for co-worker
  37. Transferred the concern to the correct department
  38. 2 successful gift redemption assisted
  39. 1 MC for priority shipping upgrade
  40. 2 successful live proctoring assistance
  41. Created 1 correct JIRA ticket today
  42. 2 successful LMS manager assistance
  43. 3 MC for priority shipping upgrade
  44. 3 successful gift redemption assisted
  45. CSAT score of 93
  46. No OB Monday
  47. No OB Friday
  48. No late Tuesday
  49. Used the word "Fantastic"
  50. 1 successful LMS manager assistance