Created 1correctJIRA tickettodayCSATscoreof 943 successfulliveproctoringassistance3 successfulLMSmanagerassistanceCSATscoreof 99Used theword"Amazing" onacall/chat/email2 successfulgiftredemptionassistedSaved arefundrequestCSATscoreof 98Created 2correctJIRA tickettoday3 MC forpriorityshippingupgradeNo lateWednesday2 successfulLMSmanagerassistanceCSATscoreof 96No OBFridayDe-escalateda call2 MC forpriorityshippingupgradeCreated 5correctJIRA tickettodayAdjustedyour shiftfor co-workerCSATscoreof 92Created 4correctJIRA tickettoday1 successfulliveproctoringassistanceNo OBTuesdayCSATscoreof 97No lateFridayNo lateMondayNo OBMondayTransferredthe concernto the correctdepartmentUpdated aCX ontheir ticketstatus1 successfulgiftredemptionassistedCreated 3correctJIRA tickettodayNo OBWednesday2 successfulliveproctoringassistance3 successfulgiftredemptionassisted1 successfulLMSmanagerassistanceUsed theword"Fantastic"No lateThursdayNo OBThursday1 MC forpriorityshippingupgradeCSATscoreof 90No lateTuesdayNomissedcall/chatCompletea call withzero holdsCustomergave acomplimentCSATscoreof 91CSATscore of100%Noescalationwithin thedayCSATscoreof 95CSATscoreof 93Used theword"wonderful"Created 1correctJIRA tickettodayCSATscoreof 943 successfulliveproctoringassistance3 successfulLMSmanagerassistanceCSATscoreof 99Used theword"Amazing" onacall/chat/email2 successfulgiftredemptionassistedSaved arefundrequestCSATscoreof 98Created 2correctJIRA tickettoday3 MC forpriorityshippingupgradeNo lateWednesday2 successfulLMSmanagerassistanceCSATscoreof 96No OBFridayDe-escalateda call2 MC forpriorityshippingupgradeCreated 5correctJIRA tickettodayAdjustedyour shiftfor co-workerCSATscoreof 92Created 4correctJIRA tickettoday1 successfulliveproctoringassistanceNo OBTuesdayCSATscoreof 97No lateFridayNo lateMondayNo OBMondayTransferredthe concernto the correctdepartmentUpdated aCX ontheir ticketstatus1 successfulgiftredemptionassistedCreated 3correctJIRA tickettodayNo OBWednesday2 successfulliveproctoringassistance3 successfulgiftredemptionassisted1 successfulLMSmanagerassistanceUsed theword"Fantastic"No lateThursdayNo OBThursday1 MC forpriorityshippingupgradeCSATscoreof 90No lateTuesdayNomissedcall/chatCompletea call withzero holdsCustomergave acomplimentCSATscoreof 91CSATscore of100%Noescalationwithin thedayCSATscoreof 95CSATscoreof 93Used theword"wonderful"

Work Hard Play Harder - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created 1 correct JIRA ticket today
  2. CSAT score of 94
  3. 3 successful live proctoring assistance
  4. 3 successful LMS manager assistance
  5. CSAT score of 99
  6. Used the word "Amazing" on a call/chat/email
  7. 2 successful gift redemption assisted
  8. Saved a refund request
  9. CSAT score of 98
  10. Created 2 correct JIRA ticket today
  11. 3 MC for priority shipping upgrade
  12. No late Wednesday
  13. 2 successful LMS manager assistance
  14. CSAT score of 96
  15. No OB Friday
  16. De-escalated a call
  17. 2 MC for priority shipping upgrade
  18. Created 5 correct JIRA ticket today
  19. Adjusted your shift for co-worker
  20. CSAT score of 92
  21. Created 4 correct JIRA ticket today
  22. 1 successful live proctoring assistance
  23. No OB Tuesday
  24. CSAT score of 97
  25. No late Friday
  26. No late Monday
  27. No OB Monday
  28. Transferred the concern to the correct department
  29. Updated a CX on their ticket status
  30. 1 successful gift redemption assisted
  31. Created 3 correct JIRA ticket today
  32. No OB Wednesday
  33. 2 successful live proctoring assistance
  34. 3 successful gift redemption assisted
  35. 1 successful LMS manager assistance
  36. Used the word "Fantastic"
  37. No late Thursday
  38. No OB Thursday
  39. 1 MC for priority shipping upgrade
  40. CSAT score of 90
  41. No late Tuesday
  42. No missed call/chat
  43. Complete a call with zero holds
  44. Customer gave a compliment
  45. CSAT score of 91
  46. CSAT score of 100%
  47. No escalation within the day
  48. CSAT score of 95
  49. CSAT score of 93
  50. Used the word "wonderful"