CSATscoreof 96Customergave acomplimentNo lateTuesdayNo OBTuesdayCreated 1correctJIRA tickettoday3 successfulgiftredemptionassistedNo lateFridayCSATscoreof 97CSATscoreof 91Adjustedyour shiftfor co-workerUsed theword"Amazing" onacall/chat/emailNo lateWednesdayCSATscoreof 92No OBThursdayCSATscoreof 942 successfulliveproctoringassistance3 successfulliveproctoringassistanceCSATscoreof 93Created 4correctJIRA tickettodayTransferredthe concernto the correctdepartmentCSATscoreof 90Updated aCX ontheir ticketstatusDe-escalateda call1 successfulliveproctoringassistanceCreated 2correctJIRA tickettoday2 successfulgiftredemptionassistedCSATscoreof 99No lateMondayNomissedcall/chatNo OBMonday1 successfulLMSmanagerassistanceCSATscoreof 953 successfulLMSmanagerassistanceCreated 5correctJIRA tickettodayNo OBWednesdayCompletea call withzero holds3 MC forpriorityshippingupgradeCSATscoreof 981 MC forpriorityshippingupgrade2 successfulLMSmanagerassistanceUsed theword"Fantastic"1 successfulgiftredemptionassistedNoescalationwithin thedaySaved arefundrequestUsed theword"wonderful"No OBFridayCSATscore of100%2 MC forpriorityshippingupgradeNo lateThursdayCreated 3correctJIRA tickettodayCSATscoreof 96Customergave acomplimentNo lateTuesdayNo OBTuesdayCreated 1correctJIRA tickettoday3 successfulgiftredemptionassistedNo lateFridayCSATscoreof 97CSATscoreof 91Adjustedyour shiftfor co-workerUsed theword"Amazing" onacall/chat/emailNo lateWednesdayCSATscoreof 92No OBThursdayCSATscoreof 942 successfulliveproctoringassistance3 successfulliveproctoringassistanceCSATscoreof 93Created 4correctJIRA tickettodayTransferredthe concernto the correctdepartmentCSATscoreof 90Updated aCX ontheir ticketstatusDe-escalateda call1 successfulliveproctoringassistanceCreated 2correctJIRA tickettoday2 successfulgiftredemptionassistedCSATscoreof 99No lateMondayNomissedcall/chatNo OBMonday1 successfulLMSmanagerassistanceCSATscoreof 953 successfulLMSmanagerassistanceCreated 5correctJIRA tickettodayNo OBWednesdayCompletea call withzero holds3 MC forpriorityshippingupgradeCSATscoreof 981 MC forpriorityshippingupgrade2 successfulLMSmanagerassistanceUsed theword"Fantastic"1 successfulgiftredemptionassistedNoescalationwithin thedaySaved arefundrequestUsed theword"wonderful"No OBFridayCSATscore of100%2 MC forpriorityshippingupgradeNo lateThursdayCreated 3correctJIRA tickettoday

Work Hard Play Harder - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CSAT score of 96
  2. Customer gave a compliment
  3. No late Tuesday
  4. No OB Tuesday
  5. Created 1 correct JIRA ticket today
  6. 3 successful gift redemption assisted
  7. No late Friday
  8. CSAT score of 97
  9. CSAT score of 91
  10. Adjusted your shift for co-worker
  11. Used the word "Amazing" on a call/chat/email
  12. No late Wednesday
  13. CSAT score of 92
  14. No OB Thursday
  15. CSAT score of 94
  16. 2 successful live proctoring assistance
  17. 3 successful live proctoring assistance
  18. CSAT score of 93
  19. Created 4 correct JIRA ticket today
  20. Transferred the concern to the correct department
  21. CSAT score of 90
  22. Updated a CX on their ticket status
  23. De-escalated a call
  24. 1 successful live proctoring assistance
  25. Created 2 correct JIRA ticket today
  26. 2 successful gift redemption assisted
  27. CSAT score of 99
  28. No late Monday
  29. No missed call/chat
  30. No OB Monday
  31. 1 successful LMS manager assistance
  32. CSAT score of 95
  33. 3 successful LMS manager assistance
  34. Created 5 correct JIRA ticket today
  35. No OB Wednesday
  36. Complete a call with zero holds
  37. 3 MC for priority shipping upgrade
  38. CSAT score of 98
  39. 1 MC for priority shipping upgrade
  40. 2 successful LMS manager assistance
  41. Used the word "Fantastic"
  42. 1 successful gift redemption assisted
  43. No escalation within the day
  44. Saved a refund request
  45. Used the word "wonderful"
  46. No OB Friday
  47. CSAT score of 100%
  48. 2 MC for priority shipping upgrade
  49. No late Thursday
  50. Created 3 correct JIRA ticket today