Created 5correctJIRA tickettodayAdjustedyour shiftfor co-workerNo OBThursdayCSATscoreof 94No lateTuesday2 successfulLMSmanagerassistanceNo lateMonday3 MC forpriorityshippingupgradeSaved arefundrequest1 MC forpriorityshippingupgrade2 successfulgiftredemptionassisted1 successfulLMSmanagerassistanceCSATscoreof 90Nomissedcall/chatCreated 4correctJIRA tickettodayCSATscoreof 97Noescalationwithin thedayDe-escalateda callCSATscoreof 99No OBMondayNo lateFridayNo lateThursday2 successfulliveproctoringassistanceCreated 2correctJIRA tickettodayNo OBTuesdayUsed theword"wonderful"No lateWednesdayCSATscoreof 961 successfulgiftredemptionassistedCSATscoreof 91Used theword"Fantastic"CSATscore of100%No OBFridayCreated 1correctJIRA tickettoday3 successfulgiftredemptionassistedNo OBWednesday2 MC forpriorityshippingupgrade3 successfulLMSmanagerassistanceUpdated aCX ontheir ticketstatusTransferredthe concernto the correctdepartmentCustomergave acomplimentCSATscoreof 98Used theword"Amazing" onacall/chat/emailCSATscoreof 93CSATscoreof 92CSATscoreof 953 successfulliveproctoringassistanceCompletea call withzero holdsCreated 3correctJIRA tickettoday1 successfulliveproctoringassistanceCreated 5correctJIRA tickettodayAdjustedyour shiftfor co-workerNo OBThursdayCSATscoreof 94No lateTuesday2 successfulLMSmanagerassistanceNo lateMonday3 MC forpriorityshippingupgradeSaved arefundrequest1 MC forpriorityshippingupgrade2 successfulgiftredemptionassisted1 successfulLMSmanagerassistanceCSATscoreof 90Nomissedcall/chatCreated 4correctJIRA tickettodayCSATscoreof 97Noescalationwithin thedayDe-escalateda callCSATscoreof 99No OBMondayNo lateFridayNo lateThursday2 successfulliveproctoringassistanceCreated 2correctJIRA tickettodayNo OBTuesdayUsed theword"wonderful"No lateWednesdayCSATscoreof 961 successfulgiftredemptionassistedCSATscoreof 91Used theword"Fantastic"CSATscore of100%No OBFridayCreated 1correctJIRA tickettoday3 successfulgiftredemptionassistedNo OBWednesday2 MC forpriorityshippingupgrade3 successfulLMSmanagerassistanceUpdated aCX ontheir ticketstatusTransferredthe concernto the correctdepartmentCustomergave acomplimentCSATscoreof 98Used theword"Amazing" onacall/chat/emailCSATscoreof 93CSATscoreof 92CSATscoreof 953 successfulliveproctoringassistanceCompletea call withzero holdsCreated 3correctJIRA tickettoday1 successfulliveproctoringassistance

Work Hard Play Harder - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created 5 correct JIRA ticket today
  2. Adjusted your shift for co-worker
  3. No OB Thursday
  4. CSAT score of 94
  5. No late Tuesday
  6. 2 successful LMS manager assistance
  7. No late Monday
  8. 3 MC for priority shipping upgrade
  9. Saved a refund request
  10. 1 MC for priority shipping upgrade
  11. 2 successful gift redemption assisted
  12. 1 successful LMS manager assistance
  13. CSAT score of 90
  14. No missed call/chat
  15. Created 4 correct JIRA ticket today
  16. CSAT score of 97
  17. No escalation within the day
  18. De-escalated a call
  19. CSAT score of 99
  20. No OB Monday
  21. No late Friday
  22. No late Thursday
  23. 2 successful live proctoring assistance
  24. Created 2 correct JIRA ticket today
  25. No OB Tuesday
  26. Used the word "wonderful"
  27. No late Wednesday
  28. CSAT score of 96
  29. 1 successful gift redemption assisted
  30. CSAT score of 91
  31. Used the word "Fantastic"
  32. CSAT score of 100%
  33. No OB Friday
  34. Created 1 correct JIRA ticket today
  35. 3 successful gift redemption assisted
  36. No OB Wednesday
  37. 2 MC for priority shipping upgrade
  38. 3 successful LMS manager assistance
  39. Updated a CX on their ticket status
  40. Transferred the concern to the correct department
  41. Customer gave a compliment
  42. CSAT score of 98
  43. Used the word "Amazing" on a call/chat/email
  44. CSAT score of 93
  45. CSAT score of 92
  46. CSAT score of 95
  47. 3 successful live proctoring assistance
  48. Complete a call with zero holds
  49. Created 3 correct JIRA ticket today
  50. 1 successful live proctoring assistance