I can seehow thatwould beupsetting.GreatQuestion.I'll find thatout for you.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I'veidentifiedthe issue.What elsecan I helpyou with?I can seehowfrustratingthat can be.I cando thatfor you.So whatI'mhearingis...I wouldrecommend.I'm going tomake surethis issue isaddressed.Youropinionmattersto us.I apologizefor theinconvenience.I'm sorryyou aregoingthrough this.Thank youfor beingan Avesiscustomer.Let medoublecheck thatfor you.I cancertainlyhelp youwith that.Weappreciateyourbusiness.I willcontactyou with anupdate by...I appreciateyou bringthis to myattention.I cancertainlycheck thatfor you.I will doeverythingI can toresolve thisissue.I amhappyto help.I've readthe notesfrom yourprevious call.Let mefindthat outfor you.I can seehow thatwould beupsetting.GreatQuestion.I'll find thatout for you.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I'veidentifiedthe issue.What elsecan I helpyou with?I can seehowfrustratingthat can be.I cando thatfor you.So whatI'mhearingis...I wouldrecommend.I'm going tomake surethis issue isaddressed.Youropinionmattersto us.I apologizefor theinconvenience.I'm sorryyou aregoingthrough this.Thank youfor beingan Avesiscustomer.Let medoublecheck thatfor you.I cancertainlyhelp youwith that.Weappreciateyourbusiness.I willcontactyou with anupdate by...I appreciateyou bringthis to myattention.I cancertainlycheck thatfor you.I will doeverythingI can toresolve thisissue.I amhappyto help.I've readthe notesfrom yourprevious call.Let mefindthat outfor you.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I can see how that would be upsetting.
  2. Great Question. I'll find that out for you.
  3. On behalf of Avesis, I'd like to thank you for your patience.
  4. I've identified the issue.
  5. What else can I help you with?
  6. I can see how frustrating that can be.
  7. I can do that for you.
  8. So what I'm hearing is...
  9. I would recommend.
  10. I'm going to make sure this issue is addressed.
  11. Your opinion matters to us.
  12. I apologize for the inconvenience.
  13. I'm sorry you are going through this.
  14. Thank you for being an Avesis customer.
  15. Let me double check that for you.
  16. I can certainly help you with that.
  17. We appreciate your business.
  18. I will contact you with an update by...
  19. I appreciate you bring this to my attention.
  20. I can certainly check that for you.
  21. I will do everything I can to resolve this issue.
  22. I am happy to help.
  23. I've read the notes from your previous call.
  24. Let me find that out for you.