I amhappyto help.I willcontactyou with anupdate by...So whatI'mhearingis...I appreciateyou bringthis to myattention.I've readthe notesfrom yourprevious call.Let medoublecheck thatfor you.I cancertainlyhelp youwith that.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I can seehow thatwould beupsetting.Thank youfor beingan Avesiscustomer.I'veidentifiedthe issue.GreatQuestion.I'll find thatout for you.I wouldrecommend.I can seehowfrustratingthat can be.Youropinionmattersto us.I cancertainlycheck thatfor you.I cando thatfor you.What elsecan I helpyou with?I'm sorryyou aregoingthrough this.Weappreciateyourbusiness.Let mefindthat outfor you.I will doeverythingI can toresolve thisissue.I'm going tomake surethis issue isaddressed.I apologizefor theinconvenience.I amhappyto help.I willcontactyou with anupdate by...So whatI'mhearingis...I appreciateyou bringthis to myattention.I've readthe notesfrom yourprevious call.Let medoublecheck thatfor you.I cancertainlyhelp youwith that.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I can seehow thatwould beupsetting.Thank youfor beingan Avesiscustomer.I'veidentifiedthe issue.GreatQuestion.I'll find thatout for you.I wouldrecommend.I can seehowfrustratingthat can be.Youropinionmattersto us.I cancertainlycheck thatfor you.I cando thatfor you.What elsecan I helpyou with?I'm sorryyou aregoingthrough this.Weappreciateyourbusiness.Let mefindthat outfor you.I will doeverythingI can toresolve thisissue.I'm going tomake surethis issue isaddressed.I apologizefor theinconvenience.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I am happy to help.
  2. I will contact you with an update by...
  3. So what I'm hearing is...
  4. I appreciate you bring this to my attention.
  5. I've read the notes from your previous call.
  6. Let me double check that for you.
  7. I can certainly help you with that.
  8. On behalf of Avesis, I'd like to thank you for your patience.
  9. I can see how that would be upsetting.
  10. Thank you for being an Avesis customer.
  11. I've identified the issue.
  12. Great Question. I'll find that out for you.
  13. I would recommend.
  14. I can see how frustrating that can be.
  15. Your opinion matters to us.
  16. I can certainly check that for you.
  17. I can do that for you.
  18. What else can I help you with?
  19. I'm sorry you are going through this.
  20. We appreciate your business.
  21. Let me find that out for you.
  22. I will do everything I can to resolve this issue.
  23. I'm going to make sure this issue is addressed.
  24. I apologize for the inconvenience.