I'm sorryyou aregoingthrough this.I'veidentifiedthe issue.I wouldrecommend.I've readthe notesfrom yourprevious call.I cancertainlyhelp youwith that.Let mefindthat outfor you.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I cancertainlycheck thatfor you.I willcontactyou with anupdate by...I cando thatfor you.I can seehow thatwould beupsetting.I appreciateyou bringthis to myattention.Weappreciateyourbusiness.I'm going tomake surethis issue isaddressed.I amhappyto help.I can seehowfrustratingthat can be.I will doeverythingI can toresolve thisissue.Let medoublecheck thatfor you.So whatI'mhearingis...Thank youfor beingan Avesiscustomer.GreatQuestion.I'll find thatout for you.I apologizefor theinconvenience.What elsecan I helpyou with?Youropinionmattersto us.I'm sorryyou aregoingthrough this.I'veidentifiedthe issue.I wouldrecommend.I've readthe notesfrom yourprevious call.I cancertainlyhelp youwith that.Let mefindthat outfor you.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I cancertainlycheck thatfor you.I willcontactyou with anupdate by...I cando thatfor you.I can seehow thatwould beupsetting.I appreciateyou bringthis to myattention.Weappreciateyourbusiness.I'm going tomake surethis issue isaddressed.I amhappyto help.I can seehowfrustratingthat can be.I will doeverythingI can toresolve thisissue.Let medoublecheck thatfor you.So whatI'mhearingis...Thank youfor beingan Avesiscustomer.GreatQuestion.I'll find thatout for you.I apologizefor theinconvenience.What elsecan I helpyou with?Youropinionmattersto us.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm sorry you are going through this.
  2. I've identified the issue.
  3. I would recommend.
  4. I've read the notes from your previous call.
  5. I can certainly help you with that.
  6. Let me find that out for you.
  7. On behalf of Avesis, I'd like to thank you for your patience.
  8. I can certainly check that for you.
  9. I will contact you with an update by...
  10. I can do that for you.
  11. I can see how that would be upsetting.
  12. I appreciate you bring this to my attention.
  13. We appreciate your business.
  14. I'm going to make sure this issue is addressed.
  15. I am happy to help.
  16. I can see how frustrating that can be.
  17. I will do everything I can to resolve this issue.
  18. Let me double check that for you.
  19. So what I'm hearing is...
  20. Thank you for being an Avesis customer.
  21. Great Question. I'll find that out for you.
  22. I apologize for the inconvenience.
  23. What else can I help you with?
  24. Your opinion matters to us.