I'm sorryyou aregoingthrough this.On behalf ofAvesis, I'd liketo thank youfor yourpatience.Youropinionmattersto us.I cando thatfor you.I will doeverythingI can toresolve thisissue.GreatQuestion.I'll find thatout for you.Thank youfor beingan Avesiscustomer.I cancertainlycheck thatfor you.I wouldrecommend.I apologizefor theinconvenience.I amhappyto help.I cancertainlyhelp youwith that.What elsecan I helpyou with?I appreciateyou bringthis to myattention.Let mefindthat outfor you.I'veidentifiedthe issue.I can seehow thatwould beupsetting.I'm going tomake surethis issue isaddressed.I willcontactyou with anupdate by...So whatI'mhearingis...I can seehowfrustratingthat can be.Let medoublecheck thatfor you.Weappreciateyourbusiness.I've readthe notesfrom yourprevious call.I'm sorryyou aregoingthrough this.On behalf ofAvesis, I'd liketo thank youfor yourpatience.Youropinionmattersto us.I cando thatfor you.I will doeverythingI can toresolve thisissue.GreatQuestion.I'll find thatout for you.Thank youfor beingan Avesiscustomer.I cancertainlycheck thatfor you.I wouldrecommend.I apologizefor theinconvenience.I amhappyto help.I cancertainlyhelp youwith that.What elsecan I helpyou with?I appreciateyou bringthis to myattention.Let mefindthat outfor you.I'veidentifiedthe issue.I can seehow thatwould beupsetting.I'm going tomake surethis issue isaddressed.I willcontactyou with anupdate by...So whatI'mhearingis...I can seehowfrustratingthat can be.Let medoublecheck thatfor you.Weappreciateyourbusiness.I've readthe notesfrom yourprevious call.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm sorry you are going through this.
  2. On behalf of Avesis, I'd like to thank you for your patience.
  3. Your opinion matters to us.
  4. I can do that for you.
  5. I will do everything I can to resolve this issue.
  6. Great Question. I'll find that out for you.
  7. Thank you for being an Avesis customer.
  8. I can certainly check that for you.
  9. I would recommend.
  10. I apologize for the inconvenience.
  11. I am happy to help.
  12. I can certainly help you with that.
  13. What else can I help you with?
  14. I appreciate you bring this to my attention.
  15. Let me find that out for you.
  16. I've identified the issue.
  17. I can see how that would be upsetting.
  18. I'm going to make sure this issue is addressed.
  19. I will contact you with an update by...
  20. So what I'm hearing is...
  21. I can see how frustrating that can be.
  22. Let me double check that for you.
  23. We appreciate your business.
  24. I've read the notes from your previous call.