I'veidentifiedthe issue.I apologizefor theinconvenience.I'm going tomake surethis issue isaddressed.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I appreciateyou bringthis to myattention.Let medoublecheck thatfor you.GreatQuestion.I'll find thatout for you.I'm sorryyou aregoingthrough this.I've readthe notesfrom yourprevious call.I can seehowfrustratingthat can be.I cancertainlyhelp youwith that.Weappreciateyourbusiness.Youropinionmattersto us.So whatI'mhearingis...Let mefindthat outfor you.I cancertainlycheck thatfor you.What elsecan I helpyou with?I wouldrecommend.I cando thatfor you.I can seehow thatwould beupsetting.I amhappyto help.Thank youfor beingan Avesiscustomer.I willcontactyou with anupdate by...I will doeverythingI can toresolve thisissue.I'veidentifiedthe issue.I apologizefor theinconvenience.I'm going tomake surethis issue isaddressed.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I appreciateyou bringthis to myattention.Let medoublecheck thatfor you.GreatQuestion.I'll find thatout for you.I'm sorryyou aregoingthrough this.I've readthe notesfrom yourprevious call.I can seehowfrustratingthat can be.I cancertainlyhelp youwith that.Weappreciateyourbusiness.Youropinionmattersto us.So whatI'mhearingis...Let mefindthat outfor you.I cancertainlycheck thatfor you.What elsecan I helpyou with?I wouldrecommend.I cando thatfor you.I can seehow thatwould beupsetting.I amhappyto help.Thank youfor beingan Avesiscustomer.I willcontactyou with anupdate by...I will doeverythingI can toresolve thisissue.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I've identified the issue.
  2. I apologize for the inconvenience.
  3. I'm going to make sure this issue is addressed.
  4. On behalf of Avesis, I'd like to thank you for your patience.
  5. I appreciate you bring this to my attention.
  6. Let me double check that for you.
  7. Great Question. I'll find that out for you.
  8. I'm sorry you are going through this.
  9. I've read the notes from your previous call.
  10. I can see how frustrating that can be.
  11. I can certainly help you with that.
  12. We appreciate your business.
  13. Your opinion matters to us.
  14. So what I'm hearing is...
  15. Let me find that out for you.
  16. I can certainly check that for you.
  17. What else can I help you with?
  18. I would recommend.
  19. I can do that for you.
  20. I can see how that would be upsetting.
  21. I am happy to help.
  22. Thank you for being an Avesis customer.
  23. I will contact you with an update by...
  24. I will do everything I can to resolve this issue.