So whatI'mhearingis...I willcontactyou with anupdate by...Let medoublecheck thatfor you.I can seehow thatwould beupsetting.I cancertainlyhelp youwith that.Let mefindthat outfor you.I'm sorryyou aregoingthrough this.Youropinionmattersto us.What elsecan I helpyou with?I appreciateyou bringthis to myattention.I wouldrecommend.I amhappyto help.I cancertainlycheck thatfor you.I've readthe notesfrom yourprevious call.On behalf ofAvesis, I'd liketo thank youfor yourpatience.Thank youfor beingan Avesiscustomer.Weappreciateyourbusiness.GreatQuestion.I'll find thatout for you.I cando thatfor you.I'm going tomake surethis issue isaddressed.I apologizefor theinconvenience.I'veidentifiedthe issue.I will doeverythingI can toresolve thisissue.I can seehowfrustratingthat can be.So whatI'mhearingis...I willcontactyou with anupdate by...Let medoublecheck thatfor you.I can seehow thatwould beupsetting.I cancertainlyhelp youwith that.Let mefindthat outfor you.I'm sorryyou aregoingthrough this.Youropinionmattersto us.What elsecan I helpyou with?I appreciateyou bringthis to myattention.I wouldrecommend.I amhappyto help.I cancertainlycheck thatfor you.I've readthe notesfrom yourprevious call.On behalf ofAvesis, I'd liketo thank youfor yourpatience.Thank youfor beingan Avesiscustomer.Weappreciateyourbusiness.GreatQuestion.I'll find thatout for you.I cando thatfor you.I'm going tomake surethis issue isaddressed.I apologizefor theinconvenience.I'veidentifiedthe issue.I will doeverythingI can toresolve thisissue.I can seehowfrustratingthat can be.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. So what I'm hearing is...
  2. I will contact you with an update by...
  3. Let me double check that for you.
  4. I can see how that would be upsetting.
  5. I can certainly help you with that.
  6. Let me find that out for you.
  7. I'm sorry you are going through this.
  8. Your opinion matters to us.
  9. What else can I help you with?
  10. I appreciate you bring this to my attention.
  11. I would recommend.
  12. I am happy to help.
  13. I can certainly check that for you.
  14. I've read the notes from your previous call.
  15. On behalf of Avesis, I'd like to thank you for your patience.
  16. Thank you for being an Avesis customer.
  17. We appreciate your business.
  18. Great Question. I'll find that out for you.
  19. I can do that for you.
  20. I'm going to make sure this issue is addressed.
  21. I apologize for the inconvenience.
  22. I've identified the issue.
  23. I will do everything I can to resolve this issue.
  24. I can see how frustrating that can be.