Youropinionmattersto us.What elsecan I helpyou with?I apologizefor theinconvenience.I can seehowfrustratingthat can be.I'm going tomake surethis issue isaddressed.I can seehow thatwould beupsetting.Let medoublecheck thatfor you.I will doeverythingI can toresolve thisissue.I've readthe notesfrom yourprevious call.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I cancertainlycheck thatfor you.I'veidentifiedthe issue.I willcontactyou with anupdate by...I wouldrecommend.I amhappyto help.Let mefindthat outfor you.So whatI'mhearingis...I'm sorryyou aregoingthrough this.I cando thatfor you.Weappreciateyourbusiness.I appreciateyou bringthis to myattention.GreatQuestion.I'll find thatout for you.Thank youfor beingan Avesiscustomer.I cancertainlyhelp youwith that.Youropinionmattersto us.What elsecan I helpyou with?I apologizefor theinconvenience.I can seehowfrustratingthat can be.I'm going tomake surethis issue isaddressed.I can seehow thatwould beupsetting.Let medoublecheck thatfor you.I will doeverythingI can toresolve thisissue.I've readthe notesfrom yourprevious call.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I cancertainlycheck thatfor you.I'veidentifiedthe issue.I willcontactyou with anupdate by...I wouldrecommend.I amhappyto help.Let mefindthat outfor you.So whatI'mhearingis...I'm sorryyou aregoingthrough this.I cando thatfor you.Weappreciateyourbusiness.I appreciateyou bringthis to myattention.GreatQuestion.I'll find thatout for you.Thank youfor beingan Avesiscustomer.I cancertainlyhelp youwith that.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your opinion matters to us.
  2. What else can I help you with?
  3. I apologize for the inconvenience.
  4. I can see how frustrating that can be.
  5. I'm going to make sure this issue is addressed.
  6. I can see how that would be upsetting.
  7. Let me double check that for you.
  8. I will do everything I can to resolve this issue.
  9. I've read the notes from your previous call.
  10. On behalf of Avesis, I'd like to thank you for your patience.
  11. I can certainly check that for you.
  12. I've identified the issue.
  13. I will contact you with an update by...
  14. I would recommend.
  15. I am happy to help.
  16. Let me find that out for you.
  17. So what I'm hearing is...
  18. I'm sorry you are going through this.
  19. I can do that for you.
  20. We appreciate your business.
  21. I appreciate you bring this to my attention.
  22. Great Question. I'll find that out for you.
  23. Thank you for being an Avesis customer.
  24. I can certainly help you with that.