(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Explain Care Plan for Every Patient
100% Med Verification
Leverage an Unfilled Appointment
Resolve a Patients Needs Without Transferring
Help Patient Get Desired Appointment
Completed a Prior Authorization within 24 hours
100% Allergy Verification
Perform a Warm Handoff to Another Group/Team
Introduced Yourself by Name and Role for Every Patient
Give Every Patient Options When Experiencing Delays
Ensure Treatment Consents Completed Every Time
Advanced the Patients Care When Arrive Late
Clarify Understanding for Every Patient
Responded to a Patient Message within 4 Hours
De-escalate a Call
Collaborated with EDS Partner or Vendor
Ensured All Records Available for Appointment
100% Use of Three Patient Identifier
Use AIDET
Provide a Service Recovery
Ensure Passport Card Ready for Clinician
100% Weight Checks
Explain Next Steps and Give Timelines to All Patients