(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Leverage an Unfilled Appointment
Ensure Treatment Consents Completed Every Time
Present a Patient Experience Opportunity
Resolve a Patients Needs Without Transferring
Explain Care Plan for Every Patient
De-escalate a Call
Introduced Yourself by Name and Role for Every Patient
Use AIDET
Advanced the Patients Care When Arrive Late
Completed a Prior Authorization within 24 hours
Clarify Understanding for Every Patient
Collaborated with EDS Partner or Vendor
Ensured All Records Available for Appointment
Responded to a Patient Message within 4 Hours
100% Weight Checks
Ensure Passport Card Ready for Clinician
Perform a Warm Handoff to Another Group/Team
Provide a Service Recovery
Explain Next Steps and Give Timelines to All Patients
100% Med Verification
Help Patient Get Desired Appointment
100% Use of Three Patient Identifier
100% Allergy Verification
Give Every Patient Options When Experiencing Delays
