(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provide a Service Recovery
Collaborated with EDS Partner or Vendor
100% Weight Checks
Explain Care Plan for Every Patient
100% Allergy Verification
Perform a Warm Handoff to Another Group/Team
Help Patient Get Desired Appointment
100% Med Verification
Advanced the Patients Care When Arrive Late
Ensure Passport Card Ready for Clinician
Present a Patient Experience Opportunity
Clarify Understanding for Every Patient
Resolve a Patients Needs Without Transferring
Completed a Prior Authorization within 24 hours
Use AIDET
Ensured All Records Available for Appointment
Give Every Patient Options When Experiencing Delays
De-escalate a Call
Ensure Treatment Consents Completed Every Time
Leverage an Unfilled Appointment
Responded to a Patient Message within 4 Hours
Explain Next Steps and Give Timelines to All Patients
Introduced Yourself by Name and Role for Every Patient
