(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ensured All Records Available for Appointment
Give Every Patient Options When Experiencing Delays
Explain Care Plan for Every Patient
Leverage an Unfilled Appointment
Introduced Yourself by Name and Role for Every Patient
Clarify Understanding for Every Patient
De-escalate a Call
Ensure Passport Card Ready for Clinician
Ensure Treatment Consents Completed Every Time
100% Allergy Verification
Advanced the Patients Care When Arrive Late
Responded to a Patient Message within 4 Hours
Resolve a Patients Needs Without Transferring
Present a Patient Experience Opportunity
100% Use of Three Patient Identifier
100% Med Verification
Collaborated with EDS Partner or Vendor
Use AIDET
Provide a Service Recovery
Completed a Prior Authorization within 24 hours
100% Weight Checks
Explain Next Steps and Give Timelines to All Patients
