(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Resolve a Patients Needs Without Transferring
100% Use of Three Patient Identifier
Clarify Understanding for Every Patient
Provide a Service Recovery
Ensure Passport Card Ready for Clinician
De-escalate a Call
Present a Patient Experience Opportunity
100% Weight Checks
Explain Care Plan for Every Patient
Ensure Treatment Consents Completed Every Time
Give Every Patient Options When Experiencing Delays
Completed a Prior Authorization within 24 hours
Leverage an Unfilled Appointment
Advanced the Patients Care When Arrive Late
Explain Next Steps and Give Timelines to All Patients
100% Med Verification
Perform a Warm Handoff to Another Group/Team
Introduced Yourself by Name and Role for Every Patient
