Process ajustifiedmanual IVRpayment.Find out thename of acustomer'spetSpicyCustomerAdd aMTRLOnote onan acctMvinw/ BadDebtRCONof $500or moreWalk custthroughonlineenrollmentAdd authparty fora custCust callsyou thewrongnameSpeak w/someone notauth on apropertymgmt acctSmartmtrcall w/Opt InReceive acall past4:56 pmRead 5chapters ofa new book"in office".WaterleakcallRead anentire newprocedureCompleteofficestretches for5 days in arowProcess ajustifiedmanual IVRpayment.Find out thename of acustomer'spetSpicyCustomerAdd aMTRLOnote onan acctMvinw/ BadDebtRCONof $500or moreWalk custthroughonlineenrollmentAdd authparty fora custCust callsyou thewrongnameSpeak w/someone notauth on apropertymgmt acctSmartmtrcall w/Opt InReceive acall past4:56 pmRead 5chapters ofa new book"in office".WaterleakcallRead anentire newprocedureCompleteofficestretches for5 days in arow

CSA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Process a justified manual IVR payment.
  2. Find out the name of a customer's pet
  3. Spicy Customer
  4. Add a MTRLO note on an acct
  5. Mvin w/ Bad Debt
  6. RCON of $500 or more
  7. Walk cust through online enrollment
  8. Add auth party for a cust
  9. Cust calls you the wrong name
  10. Speak w/ someone not auth on a property mgmt acct
  11. Smartmtr call w/ Opt In
  12. Receive a call past 4:56 pm
  13. Read 5 chapters of a new book "in office".
  14. Water leak call
  15. Read an entire new procedure
  16. Complete office stretches for 5 days in a row