Reach 10MBVenrollmentsfor themonthReach$1000 inupsellrevenue forthe monthReach $500in upsellrevenue forthe monthUpsell froma guest tothe clubfloorReach 10totalupsells formonthReach $250in upsellrevenue forthe monthGet 1GSSShoutoutUpsell aguest tothe deluxefloorUpsell 2 (ormore)reservationsin a singleshiftReach 5totalupsells formonthAchieveaudit scoreof 90%+ forthe monthParticipate in1 hotelevent/activityUpsell aguest to a2 bedroomsuiteCreate 10GXPcases in ashiftReach 20MBVenrollmentsfor themonthSend 1e-heart-to-heartDo 1"Surprise& Delight"for a guestReach 30MBVenrollmentsfor themonthUpsell amulti-night stayEnroll 5guests inMBV in asingle shiftSend 1 idea toHeartistCommittee Repon upcomingactionablesUpsell aguest to acornerkingUsell aguest toCLACCreate 50GXPcases forthe monthReach 10MBVenrollmentsfor themonthReach$1000 inupsellrevenue forthe monthReach $500in upsellrevenue forthe monthUpsell froma guest tothe clubfloorReach 10totalupsells formonthReach $250in upsellrevenue forthe monthGet 1GSSShoutoutUpsell aguest tothe deluxefloorUpsell 2 (ormore)reservationsin a singleshiftReach 5totalupsells formonthAchieveaudit scoreof 90%+ forthe monthParticipate in1 hotelevent/activityUpsell aguest to a2 bedroomsuiteCreate 10GXPcases in ashiftReach 20MBVenrollmentsfor themonthSend 1e-heart-to-heartDo 1"Surprise& Delight"for a guestReach 30MBVenrollmentsfor themonthUpsell amulti-night stayEnroll 5guests inMBV in asingle shiftSend 1 idea toHeartistCommittee Repon upcomingactionablesUpsell aguest to acornerkingUsell aguest toCLACCreate 50GXPcases forthe month

FRONT DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reach 10 MBV enrollments for the month
  2. Reach $1000 in upsell revenue for the month
  3. Reach $500 in upsell revenue for the month
  4. Upsell from a guest to the club floor
  5. Reach 10 total upsells for month
  6. Reach $250 in upsell revenue for the month
  7. Get 1 GSS Shoutout
  8. Upsell a guest to the deluxe floor
  9. Upsell 2 (or more) reservations in a single shift
  10. Reach 5 total upsells for month
  11. Achieve audit score of 90%+ for the month
  12. Participate in 1 hotel event/activity
  13. Upsell a guest to a 2 bedroom suite
  14. Create 10 GXP cases in a shift
  15. Reach 20 MBV enrollments for the month
  16. Send 1 e-heart-to-heart
  17. Do 1 "Surprise & Delight" for a guest
  18. Reach 30 MBV enrollments for the month
  19. Upsell a multi-night stay
  20. Enroll 5 guests in MBV in a single shift
  21. Send 1 idea to Heartist Committee Rep on upcoming actionables
  22. Upsell a guest to a corner king
  23. Usell a guest to CLAC
  24. Create 50 GXP cases for the month