Upsell froma guest tothe clubfloorSend 1 idea toHeartistCommittee Repon upcomingactionablesEnroll 5guests inMBV in asingle shiftReach $250in upsellrevenue forthe monthReach 20MBVenrollmentsfor themonthUpsell 2 (ormore)reservationsin a singleshiftAchieveaudit scoreof 90%+ forthe monthUsell aguest toCLACCreate 10GXPcases in ashiftSend 1e-heart-to-heartUpsell aguest to a2 bedroomsuiteCreate 50GXPcases forthe monthUpsell aguest to acornerkingUpsell aguest tothe deluxefloorParticipate in1 hotelevent/activityReach $500in upsellrevenue forthe monthGet 1GSSShoutoutReach 30MBVenrollmentsfor themonthReach 5totalupsells formonthReach$1000 inupsellrevenue forthe monthUpsell amulti-night stayDo 1"Surprise& Delight"for a guestReach 10totalupsells formonthReach 10MBVenrollmentsfor themonthUpsell froma guest tothe clubfloorSend 1 idea toHeartistCommittee Repon upcomingactionablesEnroll 5guests inMBV in asingle shiftReach $250in upsellrevenue forthe monthReach 20MBVenrollmentsfor themonthUpsell 2 (ormore)reservationsin a singleshiftAchieveaudit scoreof 90%+ forthe monthUsell aguest toCLACCreate 10GXPcases in ashiftSend 1e-heart-to-heartUpsell aguest to a2 bedroomsuiteCreate 50GXPcases forthe monthUpsell aguest to acornerkingUpsell aguest tothe deluxefloorParticipate in1 hotelevent/activityReach $500in upsellrevenue forthe monthGet 1GSSShoutoutReach 30MBVenrollmentsfor themonthReach 5totalupsells formonthReach$1000 inupsellrevenue forthe monthUpsell amulti-night stayDo 1"Surprise& Delight"for a guestReach 10totalupsells formonthReach 10MBVenrollmentsfor themonth

FRONT DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upsell from a guest to the club floor
  2. Send 1 idea to Heartist Committee Rep on upcoming actionables
  3. Enroll 5 guests in MBV in a single shift
  4. Reach $250 in upsell revenue for the month
  5. Reach 20 MBV enrollments for the month
  6. Upsell 2 (or more) reservations in a single shift
  7. Achieve audit score of 90%+ for the month
  8. Usell a guest to CLAC
  9. Create 10 GXP cases in a shift
  10. Send 1 e-heart-to-heart
  11. Upsell a guest to a 2 bedroom suite
  12. Create 50 GXP cases for the month
  13. Upsell a guest to a corner king
  14. Upsell a guest to the deluxe floor
  15. Participate in 1 hotel event/activity
  16. Reach $500 in upsell revenue for the month
  17. Get 1 GSS Shoutout
  18. Reach 30 MBV enrollments for the month
  19. Reach 5 total upsells for month
  20. Reach $1000 in upsell revenue for the month
  21. Upsell a multi-night stay
  22. Do 1 "Surprise & Delight" for a guest
  23. Reach 10 total upsells for month
  24. Reach 10 MBV enrollments for the month