Create 50GXPcases forthe monthUpsell froma guest tothe clubfloorReach 5totalupsells formonthGet 1GSSShoutoutReach 10totalupsells formonthUpsell 2 (ormore)reservationsin a singleshiftDo 1"Surprise& Delight"for a guestAchieveaudit scoreof 90%+ forthe monthUpsell aguest tothe deluxefloorCreate 10GXPcases in ashiftParticipate in1 hotelevent/activityUpsell amulti-night stayUpsell aguest to acornerkingReach 20MBVenrollmentsfor themonthSend 1 idea toHeartistCommittee Repon upcomingactionablesReach 30MBVenrollmentsfor themonthUpsell aguest to a2 bedroomsuiteUsell aguest toCLACReach $250in upsellrevenue forthe monthSend 1e-heart-to-heartReach$1000 inupsellrevenue forthe monthReach 10MBVenrollmentsfor themonthReach $500in upsellrevenue forthe monthEnroll 5guests inMBV in asingle shiftCreate 50GXPcases forthe monthUpsell froma guest tothe clubfloorReach 5totalupsells formonthGet 1GSSShoutoutReach 10totalupsells formonthUpsell 2 (ormore)reservationsin a singleshiftDo 1"Surprise& Delight"for a guestAchieveaudit scoreof 90%+ forthe monthUpsell aguest tothe deluxefloorCreate 10GXPcases in ashiftParticipate in1 hotelevent/activityUpsell amulti-night stayUpsell aguest to acornerkingReach 20MBVenrollmentsfor themonthSend 1 idea toHeartistCommittee Repon upcomingactionablesReach 30MBVenrollmentsfor themonthUpsell aguest to a2 bedroomsuiteUsell aguest toCLACReach $250in upsellrevenue forthe monthSend 1e-heart-to-heartReach$1000 inupsellrevenue forthe monthReach 10MBVenrollmentsfor themonthReach $500in upsellrevenue forthe monthEnroll 5guests inMBV in asingle shift

FRONT DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create 50 GXP cases for the month
  2. Upsell from a guest to the club floor
  3. Reach 5 total upsells for month
  4. Get 1 GSS Shoutout
  5. Reach 10 total upsells for month
  6. Upsell 2 (or more) reservations in a single shift
  7. Do 1 "Surprise & Delight" for a guest
  8. Achieve audit score of 90%+ for the month
  9. Upsell a guest to the deluxe floor
  10. Create 10 GXP cases in a shift
  11. Participate in 1 hotel event/activity
  12. Upsell a multi-night stay
  13. Upsell a guest to a corner king
  14. Reach 20 MBV enrollments for the month
  15. Send 1 idea to Heartist Committee Rep on upcoming actionables
  16. Reach 30 MBV enrollments for the month
  17. Upsell a guest to a 2 bedroom suite
  18. Usell a guest to CLAC
  19. Reach $250 in upsell revenue for the month
  20. Send 1 e-heart-to-heart
  21. Reach $1000 in upsell revenue for the month
  22. Reach 10 MBV enrollments for the month
  23. Reach $500 in upsell revenue for the month
  24. Enroll 5 guests in MBV in a single shift