Reach 10MBVenrollmentsfor themonthReach$1000 inupsellrevenue forthe monthReach 20MBVenrollmentsfor themonthReach $500in upsellrevenue forthe monthCreate 50GXPcases forthe monthUpsell froma guest tothe clubfloorReach 30MBVenrollmentsfor themonthSend 1e-heart-to-heartEnroll 5guests inMBV in asingle shiftGet 1GSSShoutoutUpsell aguest to acornerkingUpsell 2 (ormore)reservationsin a singleshiftAchieveaudit scoreof 90%+ forthe monthReach 5totalupsells formonthUpsell aguest to a2 bedroomsuiteDo 1"Surprise& Delight"for a guestUsell aguest toCLACParticipate in1 hotelevent/activityReach $250in upsellrevenue forthe monthCreate 10GXPcases in ashiftUpsell amulti-night stayReach 10totalupsells formonthSend 1 idea toHeartistCommittee Repon upcomingactionablesUpsell aguest tothe deluxefloorReach 10MBVenrollmentsfor themonthReach$1000 inupsellrevenue forthe monthReach 20MBVenrollmentsfor themonthReach $500in upsellrevenue forthe monthCreate 50GXPcases forthe monthUpsell froma guest tothe clubfloorReach 30MBVenrollmentsfor themonthSend 1e-heart-to-heartEnroll 5guests inMBV in asingle shiftGet 1GSSShoutoutUpsell aguest to acornerkingUpsell 2 (ormore)reservationsin a singleshiftAchieveaudit scoreof 90%+ forthe monthReach 5totalupsells formonthUpsell aguest to a2 bedroomsuiteDo 1"Surprise& Delight"for a guestUsell aguest toCLACParticipate in1 hotelevent/activityReach $250in upsellrevenue forthe monthCreate 10GXPcases in ashiftUpsell amulti-night stayReach 10totalupsells formonthSend 1 idea toHeartistCommittee Repon upcomingactionablesUpsell aguest tothe deluxefloor

FRONT DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reach 10 MBV enrollments for the month
  2. Reach $1000 in upsell revenue for the month
  3. Reach 20 MBV enrollments for the month
  4. Reach $500 in upsell revenue for the month
  5. Create 50 GXP cases for the month
  6. Upsell from a guest to the club floor
  7. Reach 30 MBV enrollments for the month
  8. Send 1 e-heart-to-heart
  9. Enroll 5 guests in MBV in a single shift
  10. Get 1 GSS Shoutout
  11. Upsell a guest to a corner king
  12. Upsell 2 (or more) reservations in a single shift
  13. Achieve audit score of 90%+ for the month
  14. Reach 5 total upsells for month
  15. Upsell a guest to a 2 bedroom suite
  16. Do 1 "Surprise & Delight" for a guest
  17. Usell a guest to CLAC
  18. Participate in 1 hotel event/activity
  19. Reach $250 in upsell revenue for the month
  20. Create 10 GXP cases in a shift
  21. Upsell a multi-night stay
  22. Reach 10 total upsells for month
  23. Send 1 idea to Heartist Committee Rep on upcoming actionables
  24. Upsell a guest to the deluxe floor