Create 10GXPcases in ashiftAchieveaudit scoreof 90%+ forthe monthUpsell 2 (ormore)reservationsin a singleshiftDo 1"Surprise& Delight"for a guestReach $250in upsellrevenue forthe monthReach 5totalupsells formonthEnroll 5guests inMBV in asingle shiftUpsell aguest to acornerkingCreate 50GXPcases forthe monthReach 30MBVenrollmentsfor themonthUpsell froma guest tothe clubfloorUpsell aguest to a2 bedroomsuiteUsell aguest toCLACParticipate in1 hotelevent/activitySend 1e-heart-to-heartReach $500in upsellrevenue forthe monthReach 10totalupsells formonthGet 1GSSShoutoutUpsell aguest tothe deluxefloorReach 10MBVenrollmentsfor themonthReach$1000 inupsellrevenue forthe monthReach 20MBVenrollmentsfor themonthUpsell amulti-night staySend 1 idea toHeartistCommittee Repon upcomingactionablesCreate 10GXPcases in ashiftAchieveaudit scoreof 90%+ forthe monthUpsell 2 (ormore)reservationsin a singleshiftDo 1"Surprise& Delight"for a guestReach $250in upsellrevenue forthe monthReach 5totalupsells formonthEnroll 5guests inMBV in asingle shiftUpsell aguest to acornerkingCreate 50GXPcases forthe monthReach 30MBVenrollmentsfor themonthUpsell froma guest tothe clubfloorUpsell aguest to a2 bedroomsuiteUsell aguest toCLACParticipate in1 hotelevent/activitySend 1e-heart-to-heartReach $500in upsellrevenue forthe monthReach 10totalupsells formonthGet 1GSSShoutoutUpsell aguest tothe deluxefloorReach 10MBVenrollmentsfor themonthReach$1000 inupsellrevenue forthe monthReach 20MBVenrollmentsfor themonthUpsell amulti-night staySend 1 idea toHeartistCommittee Repon upcomingactionables

FRONT DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create 10 GXP cases in a shift
  2. Achieve audit score of 90%+ for the month
  3. Upsell 2 (or more) reservations in a single shift
  4. Do 1 "Surprise & Delight" for a guest
  5. Reach $250 in upsell revenue for the month
  6. Reach 5 total upsells for month
  7. Enroll 5 guests in MBV in a single shift
  8. Upsell a guest to a corner king
  9. Create 50 GXP cases for the month
  10. Reach 30 MBV enrollments for the month
  11. Upsell from a guest to the club floor
  12. Upsell a guest to a 2 bedroom suite
  13. Usell a guest to CLAC
  14. Participate in 1 hotel event/activity
  15. Send 1 e-heart-to-heart
  16. Reach $500 in upsell revenue for the month
  17. Reach 10 total upsells for month
  18. Get 1 GSS Shoutout
  19. Upsell a guest to the deluxe floor
  20. Reach 10 MBV enrollments for the month
  21. Reach $1000 in upsell revenue for the month
  22. Reach 20 MBV enrollments for the month
  23. Upsell a multi-night stay
  24. Send 1 idea to Heartist Committee Rep on upcoming actionables