Upsell aguest to a2 bedroomsuiteUpsell aguest tothe deluxefloorCreate 10GXPcases in ashiftAchieveaudit scoreof 90%+ forthe monthReach 10MBVenrollmentsfor themonthGet 1GSSShoutoutSend 1 idea toHeartistCommittee Repon upcomingactionablesUpsell 2 (ormore)reservationsin a singleshiftReach $250in upsellrevenue forthe monthDo 1"Surprise& Delight"for a guestReach 20MBVenrollmentsfor themonthReach$1000 inupsellrevenue forthe monthUpsell froma guest tothe clubfloorReach 30MBVenrollmentsfor themonthReach $500in upsellrevenue forthe monthReach 5totalupsells formonthSend 1e-heart-to-heartParticipate in1 hotelevent/activityCreate 50GXPcases forthe monthEnroll 5guests inMBV in asingle shiftUpsell aguest to acornerkingUsell aguest toCLACUpsell amulti-night stayReach 10totalupsells formonthUpsell aguest to a2 bedroomsuiteUpsell aguest tothe deluxefloorCreate 10GXPcases in ashiftAchieveaudit scoreof 90%+ forthe monthReach 10MBVenrollmentsfor themonthGet 1GSSShoutoutSend 1 idea toHeartistCommittee Repon upcomingactionablesUpsell 2 (ormore)reservationsin a singleshiftReach $250in upsellrevenue forthe monthDo 1"Surprise& Delight"for a guestReach 20MBVenrollmentsfor themonthReach$1000 inupsellrevenue forthe monthUpsell froma guest tothe clubfloorReach 30MBVenrollmentsfor themonthReach $500in upsellrevenue forthe monthReach 5totalupsells formonthSend 1e-heart-to-heartParticipate in1 hotelevent/activityCreate 50GXPcases forthe monthEnroll 5guests inMBV in asingle shiftUpsell aguest to acornerkingUsell aguest toCLACUpsell amulti-night stayReach 10totalupsells formonth

FRONT DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upsell a guest to a 2 bedroom suite
  2. Upsell a guest to the deluxe floor
  3. Create 10 GXP cases in a shift
  4. Achieve audit score of 90%+ for the month
  5. Reach 10 MBV enrollments for the month
  6. Get 1 GSS Shoutout
  7. Send 1 idea to Heartist Committee Rep on upcoming actionables
  8. Upsell 2 (or more) reservations in a single shift
  9. Reach $250 in upsell revenue for the month
  10. Do 1 "Surprise & Delight" for a guest
  11. Reach 20 MBV enrollments for the month
  12. Reach $1000 in upsell revenue for the month
  13. Upsell from a guest to the club floor
  14. Reach 30 MBV enrollments for the month
  15. Reach $500 in upsell revenue for the month
  16. Reach 5 total upsells for month
  17. Send 1 e-heart-to-heart
  18. Participate in 1 hotel event/activity
  19. Create 50 GXP cases for the month
  20. Enroll 5 guests in MBV in a single shift
  21. Upsell a guest to a corner king
  22. Usell a guest to CLAC
  23. Upsell a multi-night stay
  24. Reach 10 total upsells for month