Create 10GXPcases in ashiftReach 10MBVenrollmentsfor themonthReach $250in upsellrevenue forthe monthUsell aguest toCLACEnroll 5guests inMBV in asingle shiftSend 1e-heart-to-heartDo 1"Surprise& Delight"for a guestUpsell 2 (ormore)reservationsin a singleshiftReach 10totalupsells formonthReach 5totalupsells formonthUpsell froma guest tothe clubfloorReach$1000 inupsellrevenue forthe monthParticipate in1 hotelevent/activityReach 20MBVenrollmentsfor themonthReach 30MBVenrollmentsfor themonthAchieveaudit scoreof 90%+ forthe monthSend 1 idea toHeartistCommittee Repon upcomingactionablesUpsell amulti-night stayCreate 50GXPcases forthe monthUpsell aguest tothe deluxefloorReach $500in upsellrevenue forthe monthGet 1GSSShoutoutUpsell aguest to a2 bedroomsuiteUpsell aguest to acornerkingCreate 10GXPcases in ashiftReach 10MBVenrollmentsfor themonthReach $250in upsellrevenue forthe monthUsell aguest toCLACEnroll 5guests inMBV in asingle shiftSend 1e-heart-to-heartDo 1"Surprise& Delight"for a guestUpsell 2 (ormore)reservationsin a singleshiftReach 10totalupsells formonthReach 5totalupsells formonthUpsell froma guest tothe clubfloorReach$1000 inupsellrevenue forthe monthParticipate in1 hotelevent/activityReach 20MBVenrollmentsfor themonthReach 30MBVenrollmentsfor themonthAchieveaudit scoreof 90%+ forthe monthSend 1 idea toHeartistCommittee Repon upcomingactionablesUpsell amulti-night stayCreate 50GXPcases forthe monthUpsell aguest tothe deluxefloorReach $500in upsellrevenue forthe monthGet 1GSSShoutoutUpsell aguest to a2 bedroomsuiteUpsell aguest to acornerking

FRONT DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create 10 GXP cases in a shift
  2. Reach 10 MBV enrollments for the month
  3. Reach $250 in upsell revenue for the month
  4. Usell a guest to CLAC
  5. Enroll 5 guests in MBV in a single shift
  6. Send 1 e-heart-to-heart
  7. Do 1 "Surprise & Delight" for a guest
  8. Upsell 2 (or more) reservations in a single shift
  9. Reach 10 total upsells for month
  10. Reach 5 total upsells for month
  11. Upsell from a guest to the club floor
  12. Reach $1000 in upsell revenue for the month
  13. Participate in 1 hotel event/activity
  14. Reach 20 MBV enrollments for the month
  15. Reach 30 MBV enrollments for the month
  16. Achieve audit score of 90%+ for the month
  17. Send 1 idea to Heartist Committee Rep on upcoming actionables
  18. Upsell a multi-night stay
  19. Create 50 GXP cases for the month
  20. Upsell a guest to the deluxe floor
  21. Reach $500 in upsell revenue for the month
  22. Get 1 GSS Shoutout
  23. Upsell a guest to a 2 bedroom suite
  24. Upsell a guest to a corner king