Reach 20MBVenrollmentsfor themonthGet 1GSSShoutoutReach $250in upsellrevenue forthe monthUpsell 2 (ormore)reservationsin a singleshiftSend 1e-heart-to-heartCreate 10GXPcases in ashiftReach $500in upsellrevenue forthe monthParticipate in1 hotelevent/activityCreate 50GXPcases forthe monthSend 1 idea toHeartistCommittee Repon upcomingactionablesAchieveaudit scoreof 90%+ forthe monthUpsell aguest tothe deluxefloorReach 5totalupsells formonthUpsell aguest to a2 bedroomsuiteEnroll 5guests inMBV in asingle shiftReach$1000 inupsellrevenue forthe monthUpsell froma guest tothe clubfloorUpsell amulti-night stayUsell aguest toCLACReach 10totalupsells formonthReach 10MBVenrollmentsfor themonthDo 1"Surprise& Delight"for a guestUpsell aguest to acornerkingReach 30MBVenrollmentsfor themonthReach 20MBVenrollmentsfor themonthGet 1GSSShoutoutReach $250in upsellrevenue forthe monthUpsell 2 (ormore)reservationsin a singleshiftSend 1e-heart-to-heartCreate 10GXPcases in ashiftReach $500in upsellrevenue forthe monthParticipate in1 hotelevent/activityCreate 50GXPcases forthe monthSend 1 idea toHeartistCommittee Repon upcomingactionablesAchieveaudit scoreof 90%+ forthe monthUpsell aguest tothe deluxefloorReach 5totalupsells formonthUpsell aguest to a2 bedroomsuiteEnroll 5guests inMBV in asingle shiftReach$1000 inupsellrevenue forthe monthUpsell froma guest tothe clubfloorUpsell amulti-night stayUsell aguest toCLACReach 10totalupsells formonthReach 10MBVenrollmentsfor themonthDo 1"Surprise& Delight"for a guestUpsell aguest to acornerkingReach 30MBVenrollmentsfor themonth

FRONT DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reach 20 MBV enrollments for the month
  2. Get 1 GSS Shoutout
  3. Reach $250 in upsell revenue for the month
  4. Upsell 2 (or more) reservations in a single shift
  5. Send 1 e-heart-to-heart
  6. Create 10 GXP cases in a shift
  7. Reach $500 in upsell revenue for the month
  8. Participate in 1 hotel event/activity
  9. Create 50 GXP cases for the month
  10. Send 1 idea to Heartist Committee Rep on upcoming actionables
  11. Achieve audit score of 90%+ for the month
  12. Upsell a guest to the deluxe floor
  13. Reach 5 total upsells for month
  14. Upsell a guest to a 2 bedroom suite
  15. Enroll 5 guests in MBV in a single shift
  16. Reach $1000 in upsell revenue for the month
  17. Upsell from a guest to the club floor
  18. Upsell a multi-night stay
  19. Usell a guest to CLAC
  20. Reach 10 total upsells for month
  21. Reach 10 MBV enrollments for the month
  22. Do 1 "Surprise & Delight" for a guest
  23. Upsell a guest to a corner king
  24. Reach 30 MBV enrollments for the month