Upsell 2 (ormore)reservationsin a singleshiftAchieveaudit scoreof 90%+ forthe monthReach 10MBVenrollmentsfor themonthGet 1GSSShoutoutSend 1e-heart-to-heartUpsell amulti-night stayReach$1000 inupsellrevenue forthe monthReach 10totalupsells formonthCreate 50GXPcases forthe monthUpsell froma guest tothe clubfloorReach $250in upsellrevenue forthe monthEnroll 5guests inMBV in asingle shiftCreate 10GXPcases in ashiftReach 5totalupsells formonthReach 30MBVenrollmentsfor themonthUsell aguest toCLACUpsell aguest tothe deluxefloorSend 1 idea toHeartistCommittee Repon upcomingactionablesReach 20MBVenrollmentsfor themonthUpsell aguest to a2 bedroomsuiteReach $500in upsellrevenue forthe monthDo 1"Surprise& Delight"for a guestParticipate in1 hotelevent/activityUpsell aguest to acornerkingUpsell 2 (ormore)reservationsin a singleshiftAchieveaudit scoreof 90%+ forthe monthReach 10MBVenrollmentsfor themonthGet 1GSSShoutoutSend 1e-heart-to-heartUpsell amulti-night stayReach$1000 inupsellrevenue forthe monthReach 10totalupsells formonthCreate 50GXPcases forthe monthUpsell froma guest tothe clubfloorReach $250in upsellrevenue forthe monthEnroll 5guests inMBV in asingle shiftCreate 10GXPcases in ashiftReach 5totalupsells formonthReach 30MBVenrollmentsfor themonthUsell aguest toCLACUpsell aguest tothe deluxefloorSend 1 idea toHeartistCommittee Repon upcomingactionablesReach 20MBVenrollmentsfor themonthUpsell aguest to a2 bedroomsuiteReach $500in upsellrevenue forthe monthDo 1"Surprise& Delight"for a guestParticipate in1 hotelevent/activityUpsell aguest to acornerking

FRONT DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upsell 2 (or more) reservations in a single shift
  2. Achieve audit score of 90%+ for the month
  3. Reach 10 MBV enrollments for the month
  4. Get 1 GSS Shoutout
  5. Send 1 e-heart-to-heart
  6. Upsell a multi-night stay
  7. Reach $1000 in upsell revenue for the month
  8. Reach 10 total upsells for month
  9. Create 50 GXP cases for the month
  10. Upsell from a guest to the club floor
  11. Reach $250 in upsell revenue for the month
  12. Enroll 5 guests in MBV in a single shift
  13. Create 10 GXP cases in a shift
  14. Reach 5 total upsells for month
  15. Reach 30 MBV enrollments for the month
  16. Usell a guest to CLAC
  17. Upsell a guest to the deluxe floor
  18. Send 1 idea to Heartist Committee Rep on upcoming actionables
  19. Reach 20 MBV enrollments for the month
  20. Upsell a guest to a 2 bedroom suite
  21. Reach $500 in upsell revenue for the month
  22. Do 1 "Surprise & Delight" for a guest
  23. Participate in 1 hotel event/activity
  24. Upsell a guest to a corner king