Reach $500in upsellrevenue forthe monthCreate 50GXPcases forthe monthReach$1000 inupsellrevenue forthe monthUpsell aguest tothe deluxefloorReach $250in upsellrevenue forthe monthReach 20MBVenrollmentsfor themonthUpsell 2 (ormore)reservationsin a singleshiftReach 30MBVenrollmentsfor themonthReach 10totalupsells formonthDo 1"Surprise& Delight"for a guestSend 1 idea toHeartistCommittee Repon upcomingactionablesEnroll 5guests inMBV in asingle shiftGet 1GSSShoutoutReach 10MBVenrollmentsfor themonthUpsell amulti-night stayUpsell aguest to acornerkingUpsell aguest to a2 bedroomsuiteUsell aguest toCLACAchieveaudit scoreof 90%+ forthe monthCreate 10GXPcases in ashiftParticipate in1 hotelevent/activityReach 5totalupsells formonthUpsell froma guest tothe clubfloorSend 1e-heart-to-heartReach $500in upsellrevenue forthe monthCreate 50GXPcases forthe monthReach$1000 inupsellrevenue forthe monthUpsell aguest tothe deluxefloorReach $250in upsellrevenue forthe monthReach 20MBVenrollmentsfor themonthUpsell 2 (ormore)reservationsin a singleshiftReach 30MBVenrollmentsfor themonthReach 10totalupsells formonthDo 1"Surprise& Delight"for a guestSend 1 idea toHeartistCommittee Repon upcomingactionablesEnroll 5guests inMBV in asingle shiftGet 1GSSShoutoutReach 10MBVenrollmentsfor themonthUpsell amulti-night stayUpsell aguest to acornerkingUpsell aguest to a2 bedroomsuiteUsell aguest toCLACAchieveaudit scoreof 90%+ forthe monthCreate 10GXPcases in ashiftParticipate in1 hotelevent/activityReach 5totalupsells formonthUpsell froma guest tothe clubfloorSend 1e-heart-to-heart

FRONT DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reach $500 in upsell revenue for the month
  2. Create 50 GXP cases for the month
  3. Reach $1000 in upsell revenue for the month
  4. Upsell a guest to the deluxe floor
  5. Reach $250 in upsell revenue for the month
  6. Reach 20 MBV enrollments for the month
  7. Upsell 2 (or more) reservations in a single shift
  8. Reach 30 MBV enrollments for the month
  9. Reach 10 total upsells for month
  10. Do 1 "Surprise & Delight" for a guest
  11. Send 1 idea to Heartist Committee Rep on upcoming actionables
  12. Enroll 5 guests in MBV in a single shift
  13. Get 1 GSS Shoutout
  14. Reach 10 MBV enrollments for the month
  15. Upsell a multi-night stay
  16. Upsell a guest to a corner king
  17. Upsell a guest to a 2 bedroom suite
  18. Usell a guest to CLAC
  19. Achieve audit score of 90%+ for the month
  20. Create 10 GXP cases in a shift
  21. Participate in 1 hotel event/activity
  22. Reach 5 total upsells for month
  23. Upsell from a guest to the club floor
  24. Send 1 e-heart-to-heart