Reach 20MBVenrollmentsfor themonthCreate 50GXPcases forthe monthParticipate in1 hotelevent/activityUpsell 2 (ormore)reservationsin a singleshiftUpsell aguest tothe deluxefloorReach $250in upsellrevenue forthe monthUsell aguest toCLACCreate 10GXPcases in ashiftReach$1000 inupsellrevenue forthe monthReach 10MBVenrollmentsfor themonthUpsell froma guest tothe clubfloorUpsell aguest to a2 bedroomsuiteUpsell amulti-night stayDo 1"Surprise& Delight"for a guestSend 1 idea toHeartistCommittee Repon upcomingactionablesReach 10totalupsells formonthEnroll 5guests inMBV in asingle shiftReach 5totalupsells formonthAchieveaudit scoreof 90%+ forthe monthSend 1e-heart-to-heartGet 1GSSShoutoutReach $500in upsellrevenue forthe monthUpsell aguest to acornerkingReach 30MBVenrollmentsfor themonthReach 20MBVenrollmentsfor themonthCreate 50GXPcases forthe monthParticipate in1 hotelevent/activityUpsell 2 (ormore)reservationsin a singleshiftUpsell aguest tothe deluxefloorReach $250in upsellrevenue forthe monthUsell aguest toCLACCreate 10GXPcases in ashiftReach$1000 inupsellrevenue forthe monthReach 10MBVenrollmentsfor themonthUpsell froma guest tothe clubfloorUpsell aguest to a2 bedroomsuiteUpsell amulti-night stayDo 1"Surprise& Delight"for a guestSend 1 idea toHeartistCommittee Repon upcomingactionablesReach 10totalupsells formonthEnroll 5guests inMBV in asingle shiftReach 5totalupsells formonthAchieveaudit scoreof 90%+ forthe monthSend 1e-heart-to-heartGet 1GSSShoutoutReach $500in upsellrevenue forthe monthUpsell aguest to acornerkingReach 30MBVenrollmentsfor themonth

FRONT DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reach 20 MBV enrollments for the month
  2. Create 50 GXP cases for the month
  3. Participate in 1 hotel event/activity
  4. Upsell 2 (or more) reservations in a single shift
  5. Upsell a guest to the deluxe floor
  6. Reach $250 in upsell revenue for the month
  7. Usell a guest to CLAC
  8. Create 10 GXP cases in a shift
  9. Reach $1000 in upsell revenue for the month
  10. Reach 10 MBV enrollments for the month
  11. Upsell from a guest to the club floor
  12. Upsell a guest to a 2 bedroom suite
  13. Upsell a multi-night stay
  14. Do 1 "Surprise & Delight" for a guest
  15. Send 1 idea to Heartist Committee Rep on upcoming actionables
  16. Reach 10 total upsells for month
  17. Enroll 5 guests in MBV in a single shift
  18. Reach 5 total upsells for month
  19. Achieve audit score of 90%+ for the month
  20. Send 1 e-heart-to-heart
  21. Get 1 GSS Shoutout
  22. Reach $500 in upsell revenue for the month
  23. Upsell a guest to a corner king
  24. Reach 30 MBV enrollments for the month