Create 50GXPcases forthe monthReach 10MBVenrollmentsfor themonthReach $250in upsellrevenue forthe monthSend 1 idea toHeartistCommittee Repon upcomingactionablesDo 1"Surprise& Delight"for a guestSend 1e-heart-to-heartReach 10totalupsells formonthParticipate in1 hotelevent/activityUsell aguest toCLACUpsell aguest to a2 bedroomsuiteUpsell aguest tothe deluxefloorCreate 10GXPcases in ashiftReach$1000 inupsellrevenue forthe monthUpsell 2 (ormore)reservationsin a singleshiftReach 5totalupsells formonthGet 1GSSShoutoutReach 20MBVenrollmentsfor themonthAchieveaudit scoreof 90%+ forthe monthReach 30MBVenrollmentsfor themonthReach $500in upsellrevenue forthe monthUpsell froma guest tothe clubfloorUpsell aguest to acornerkingUpsell amulti-night stayEnroll 5guests inMBV in asingle shiftCreate 50GXPcases forthe monthReach 10MBVenrollmentsfor themonthReach $250in upsellrevenue forthe monthSend 1 idea toHeartistCommittee Repon upcomingactionablesDo 1"Surprise& Delight"for a guestSend 1e-heart-to-heartReach 10totalupsells formonthParticipate in1 hotelevent/activityUsell aguest toCLACUpsell aguest to a2 bedroomsuiteUpsell aguest tothe deluxefloorCreate 10GXPcases in ashiftReach$1000 inupsellrevenue forthe monthUpsell 2 (ormore)reservationsin a singleshiftReach 5totalupsells formonthGet 1GSSShoutoutReach 20MBVenrollmentsfor themonthAchieveaudit scoreof 90%+ forthe monthReach 30MBVenrollmentsfor themonthReach $500in upsellrevenue forthe monthUpsell froma guest tothe clubfloorUpsell aguest to acornerkingUpsell amulti-night stayEnroll 5guests inMBV in asingle shift

FRONT DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create 50 GXP cases for the month
  2. Reach 10 MBV enrollments for the month
  3. Reach $250 in upsell revenue for the month
  4. Send 1 idea to Heartist Committee Rep on upcoming actionables
  5. Do 1 "Surprise & Delight" for a guest
  6. Send 1 e-heart-to-heart
  7. Reach 10 total upsells for month
  8. Participate in 1 hotel event/activity
  9. Usell a guest to CLAC
  10. Upsell a guest to a 2 bedroom suite
  11. Upsell a guest to the deluxe floor
  12. Create 10 GXP cases in a shift
  13. Reach $1000 in upsell revenue for the month
  14. Upsell 2 (or more) reservations in a single shift
  15. Reach 5 total upsells for month
  16. Get 1 GSS Shoutout
  17. Reach 20 MBV enrollments for the month
  18. Achieve audit score of 90%+ for the month
  19. Reach 30 MBV enrollments for the month
  20. Reach $500 in upsell revenue for the month
  21. Upsell from a guest to the club floor
  22. Upsell a guest to a corner king
  23. Upsell a multi-night stay
  24. Enroll 5 guests in MBV in a single shift