Send 1 idea toHeartistCommittee Repon upcomingactionablesUpsell aguest tothe deluxefloorCreate 10GXPcases in ashiftReach $500in upsellrevenue forthe monthParticipate in1 hotelevent/activityCreate 50GXPcases forthe monthUpsell aguest to a2 bedroomsuiteReach $250in upsellrevenue forthe monthReach 30MBVenrollmentsfor themonthAchieveaudit scoreof 90%+ forthe monthUpsell froma guest tothe clubfloorUpsell 2 (ormore)reservationsin a singleshiftUpsell amulti-night stayReach 5totalupsells formonthReach$1000 inupsellrevenue forthe monthReach 10MBVenrollmentsfor themonthReach 20MBVenrollmentsfor themonthUpsell aguest to acornerkingEnroll 5guests inMBV in asingle shiftUsell aguest toCLACSend 1e-heart-to-heartReach 10totalupsells formonthGet 1GSSShoutoutDo 1"Surprise& Delight"for a guestSend 1 idea toHeartistCommittee Repon upcomingactionablesUpsell aguest tothe deluxefloorCreate 10GXPcases in ashiftReach $500in upsellrevenue forthe monthParticipate in1 hotelevent/activityCreate 50GXPcases forthe monthUpsell aguest to a2 bedroomsuiteReach $250in upsellrevenue forthe monthReach 30MBVenrollmentsfor themonthAchieveaudit scoreof 90%+ forthe monthUpsell froma guest tothe clubfloorUpsell 2 (ormore)reservationsin a singleshiftUpsell amulti-night stayReach 5totalupsells formonthReach$1000 inupsellrevenue forthe monthReach 10MBVenrollmentsfor themonthReach 20MBVenrollmentsfor themonthUpsell aguest to acornerkingEnroll 5guests inMBV in asingle shiftUsell aguest toCLACSend 1e-heart-to-heartReach 10totalupsells formonthGet 1GSSShoutoutDo 1"Surprise& Delight"for a guest

FRONT DESK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Send 1 idea to Heartist Committee Rep on upcoming actionables
  2. Upsell a guest to the deluxe floor
  3. Create 10 GXP cases in a shift
  4. Reach $500 in upsell revenue for the month
  5. Participate in 1 hotel event/activity
  6. Create 50 GXP cases for the month
  7. Upsell a guest to a 2 bedroom suite
  8. Reach $250 in upsell revenue for the month
  9. Reach 30 MBV enrollments for the month
  10. Achieve audit score of 90%+ for the month
  11. Upsell from a guest to the club floor
  12. Upsell 2 (or more) reservations in a single shift
  13. Upsell a multi-night stay
  14. Reach 5 total upsells for month
  15. Reach $1000 in upsell revenue for the month
  16. Reach 10 MBV enrollments for the month
  17. Reach 20 MBV enrollments for the month
  18. Upsell a guest to a corner king
  19. Enroll 5 guests in MBV in a single shift
  20. Usell a guest to CLAC
  21. Send 1 e-heart-to-heart
  22. Reach 10 total upsells for month
  23. Get 1 GSS Shoutout
  24. Do 1 "Surprise & Delight" for a guest