Upsell aguest tothe deluxefloorReach 10totalupsells formonthCreate 50GXPcases forthe monthReach 30MBVenrollmentsfor themonthUpsell aguest to a2 bedroomsuiteCreate 10GXPcases in ashiftReach$1000 inupsellrevenue forthe monthReach 20MBVenrollmentsfor themonthSend 1e-heart-to-heartGet 1GSSShoutoutReach $500in upsellrevenue forthe monthReach 5totalupsells formonthUpsell aguest to acornerkingDo 1"Surprise& Delight"for a guestUpsell 2 (ormore)reservationsin a singleshiftReach 10MBVenrollmentsfor themonthReach $250in upsellrevenue forthe monthUpsell froma guest tothe clubfloorAchieveaudit scoreof 90%+ forthe monthUsell aguest toCLACEnroll 5guests inMBV in asingle shiftUpsell amulti-night staySend 1 idea toHeartistCommittee Repon upcomingactionablesParticipate in1 hotelevent/activityUpsell aguest tothe deluxefloorReach 10totalupsells formonthCreate 50GXPcases forthe monthReach 30MBVenrollmentsfor themonthUpsell aguest to a2 bedroomsuiteCreate 10GXPcases in ashiftReach$1000 inupsellrevenue forthe monthReach 20MBVenrollmentsfor themonthSend 1e-heart-to-heartGet 1GSSShoutoutReach $500in upsellrevenue forthe monthReach 5totalupsells formonthUpsell aguest to acornerkingDo 1"Surprise& Delight"for a guestUpsell 2 (ormore)reservationsin a singleshiftReach 10MBVenrollmentsfor themonthReach $250in upsellrevenue forthe monthUpsell froma guest tothe clubfloorAchieveaudit scoreof 90%+ forthe monthUsell aguest toCLACEnroll 5guests inMBV in asingle shiftUpsell amulti-night staySend 1 idea toHeartistCommittee Repon upcomingactionablesParticipate in1 hotelevent/activity

FRONT DESK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upsell a guest to the deluxe floor
  2. Reach 10 total upsells for month
  3. Create 50 GXP cases for the month
  4. Reach 30 MBV enrollments for the month
  5. Upsell a guest to a 2 bedroom suite
  6. Create 10 GXP cases in a shift
  7. Reach $1000 in upsell revenue for the month
  8. Reach 20 MBV enrollments for the month
  9. Send 1 e-heart-to-heart
  10. Get 1 GSS Shoutout
  11. Reach $500 in upsell revenue for the month
  12. Reach 5 total upsells for month
  13. Upsell a guest to a corner king
  14. Do 1 "Surprise & Delight" for a guest
  15. Upsell 2 (or more) reservations in a single shift
  16. Reach 10 MBV enrollments for the month
  17. Reach $250 in upsell revenue for the month
  18. Upsell from a guest to the club floor
  19. Achieve audit score of 90%+ for the month
  20. Usell a guest to CLAC
  21. Enroll 5 guests in MBV in a single shift
  22. Upsell a multi-night stay
  23. Send 1 idea to Heartist Committee Rep on upcoming actionables
  24. Participate in 1 hotel event/activity