Reach 5totalupsells formonthReach 30MBVenrollmentsfor themonthParticipate in1 hotelevent/activityReach 10totalupsells formonthCreate 10GXPcases in ashiftCreate 50GXPcases forthe monthUpsell froma guest tothe clubfloorUpsell 2 (ormore)reservationsin a singleshiftUpsell amulti-night stayAchieveaudit scoreof 90%+ forthe monthSend 1 idea toHeartistCommittee Repon upcomingactionablesSend 1e-heart-to-heartUpsell aguest tothe deluxefloorReach 10MBVenrollmentsfor themonthEnroll 5guests inMBV in asingle shiftUsell aguest toCLACDo 1"Surprise& Delight"for a guestReach $500in upsellrevenue forthe monthReach 20MBVenrollmentsfor themonthUpsell aguest to a2 bedroomsuiteReach $250in upsellrevenue forthe monthGet 1GSSShoutoutReach$1000 inupsellrevenue forthe monthUpsell aguest to acornerkingReach 5totalupsells formonthReach 30MBVenrollmentsfor themonthParticipate in1 hotelevent/activityReach 10totalupsells formonthCreate 10GXPcases in ashiftCreate 50GXPcases forthe monthUpsell froma guest tothe clubfloorUpsell 2 (ormore)reservationsin a singleshiftUpsell amulti-night stayAchieveaudit scoreof 90%+ forthe monthSend 1 idea toHeartistCommittee Repon upcomingactionablesSend 1e-heart-to-heartUpsell aguest tothe deluxefloorReach 10MBVenrollmentsfor themonthEnroll 5guests inMBV in asingle shiftUsell aguest toCLACDo 1"Surprise& Delight"for a guestReach $500in upsellrevenue forthe monthReach 20MBVenrollmentsfor themonthUpsell aguest to a2 bedroomsuiteReach $250in upsellrevenue forthe monthGet 1GSSShoutoutReach$1000 inupsellrevenue forthe monthUpsell aguest to acornerking

FRONT DESK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reach 5 total upsells for month
  2. Reach 30 MBV enrollments for the month
  3. Participate in 1 hotel event/activity
  4. Reach 10 total upsells for month
  5. Create 10 GXP cases in a shift
  6. Create 50 GXP cases for the month
  7. Upsell from a guest to the club floor
  8. Upsell 2 (or more) reservations in a single shift
  9. Upsell a multi-night stay
  10. Achieve audit score of 90%+ for the month
  11. Send 1 idea to Heartist Committee Rep on upcoming actionables
  12. Send 1 e-heart-to-heart
  13. Upsell a guest to the deluxe floor
  14. Reach 10 MBV enrollments for the month
  15. Enroll 5 guests in MBV in a single shift
  16. Usell a guest to CLAC
  17. Do 1 "Surprise & Delight" for a guest
  18. Reach $500 in upsell revenue for the month
  19. Reach 20 MBV enrollments for the month
  20. Upsell a guest to a 2 bedroom suite
  21. Reach $250 in upsell revenue for the month
  22. Get 1 GSS Shoutout
  23. Reach $1000 in upsell revenue for the month
  24. Upsell a guest to a corner king