Create 50GXPcases forthe monthUsell aguest toCLACReach 10totalupsells formonthSend 1 idea toHeartistCommittee Repon upcomingactionablesUpsell 2 (ormore)reservationsin a singleshiftReach 5totalupsells formonthCreate 10GXPcases in ashiftUpsell aguest tothe deluxefloorAchieveaudit scoreof 90%+ forthe monthReach$1000 inupsellrevenue forthe monthUpsell aguest to a2 bedroomsuiteGet 1GSSShoutoutReach 30MBVenrollmentsfor themonthReach 20MBVenrollmentsfor themonthSend 1e-heart-to-heartDo 1"Surprise& Delight"for a guestReach $500in upsellrevenue forthe monthParticipate in1 hotelevent/activityEnroll 5guests inMBV in asingle shiftUpsell froma guest tothe clubfloorReach 10MBVenrollmentsfor themonthUpsell amulti-night stayUpsell aguest to acornerkingReach $250in upsellrevenue forthe monthCreate 50GXPcases forthe monthUsell aguest toCLACReach 10totalupsells formonthSend 1 idea toHeartistCommittee Repon upcomingactionablesUpsell 2 (ormore)reservationsin a singleshiftReach 5totalupsells formonthCreate 10GXPcases in ashiftUpsell aguest tothe deluxefloorAchieveaudit scoreof 90%+ forthe monthReach$1000 inupsellrevenue forthe monthUpsell aguest to a2 bedroomsuiteGet 1GSSShoutoutReach 30MBVenrollmentsfor themonthReach 20MBVenrollmentsfor themonthSend 1e-heart-to-heartDo 1"Surprise& Delight"for a guestReach $500in upsellrevenue forthe monthParticipate in1 hotelevent/activityEnroll 5guests inMBV in asingle shiftUpsell froma guest tothe clubfloorReach 10MBVenrollmentsfor themonthUpsell amulti-night stayUpsell aguest to acornerkingReach $250in upsellrevenue forthe month

FRONT DESK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create 50 GXP cases for the month
  2. Usell a guest to CLAC
  3. Reach 10 total upsells for month
  4. Send 1 idea to Heartist Committee Rep on upcoming actionables
  5. Upsell 2 (or more) reservations in a single shift
  6. Reach 5 total upsells for month
  7. Create 10 GXP cases in a shift
  8. Upsell a guest to the deluxe floor
  9. Achieve audit score of 90%+ for the month
  10. Reach $1000 in upsell revenue for the month
  11. Upsell a guest to a 2 bedroom suite
  12. Get 1 GSS Shoutout
  13. Reach 30 MBV enrollments for the month
  14. Reach 20 MBV enrollments for the month
  15. Send 1 e-heart-to-heart
  16. Do 1 "Surprise & Delight" for a guest
  17. Reach $500 in upsell revenue for the month
  18. Participate in 1 hotel event/activity
  19. Enroll 5 guests in MBV in a single shift
  20. Upsell from a guest to the club floor
  21. Reach 10 MBV enrollments for the month
  22. Upsell a multi-night stay
  23. Upsell a guest to a corner king
  24. Reach $250 in upsell revenue for the month