Participate in1 hotelevent/activityUpsell froma guest tothe clubfloorGet 1GSSShoutoutUpsell 2 (ormore)reservationsin a singleshiftUsell aguest toCLACUpsell aguest tothe deluxefloorUpsell aguest to a2 bedroomsuiteReach$1000 inupsellrevenue forthe monthSend 1e-heart-to-heartReach $500in upsellrevenue forthe monthReach 10MBVenrollmentsfor themonthReach 30MBVenrollmentsfor themonthReach 10totalupsells formonthReach 5totalupsells formonthEnroll 5guests inMBV in asingle shiftReach $250in upsellrevenue forthe monthCreate 50GXPcases forthe monthDo 1"Surprise& Delight"for a guestUpsell amulti-night stayAchieveaudit scoreof 90%+ forthe monthSend 1 idea toHeartistCommittee Repon upcomingactionablesUpsell aguest to acornerkingCreate 10GXPcases in ashiftReach 20MBVenrollmentsfor themonthParticipate in1 hotelevent/activityUpsell froma guest tothe clubfloorGet 1GSSShoutoutUpsell 2 (ormore)reservationsin a singleshiftUsell aguest toCLACUpsell aguest tothe deluxefloorUpsell aguest to a2 bedroomsuiteReach$1000 inupsellrevenue forthe monthSend 1e-heart-to-heartReach $500in upsellrevenue forthe monthReach 10MBVenrollmentsfor themonthReach 30MBVenrollmentsfor themonthReach 10totalupsells formonthReach 5totalupsells formonthEnroll 5guests inMBV in asingle shiftReach $250in upsellrevenue forthe monthCreate 50GXPcases forthe monthDo 1"Surprise& Delight"for a guestUpsell amulti-night stayAchieveaudit scoreof 90%+ forthe monthSend 1 idea toHeartistCommittee Repon upcomingactionablesUpsell aguest to acornerkingCreate 10GXPcases in ashiftReach 20MBVenrollmentsfor themonth

FRONT DESK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Participate in 1 hotel event/activity
  2. Upsell from a guest to the club floor
  3. Get 1 GSS Shoutout
  4. Upsell 2 (or more) reservations in a single shift
  5. Usell a guest to CLAC
  6. Upsell a guest to the deluxe floor
  7. Upsell a guest to a 2 bedroom suite
  8. Reach $1000 in upsell revenue for the month
  9. Send 1 e-heart-to-heart
  10. Reach $500 in upsell revenue for the month
  11. Reach 10 MBV enrollments for the month
  12. Reach 30 MBV enrollments for the month
  13. Reach 10 total upsells for month
  14. Reach 5 total upsells for month
  15. Enroll 5 guests in MBV in a single shift
  16. Reach $250 in upsell revenue for the month
  17. Create 50 GXP cases for the month
  18. Do 1 "Surprise & Delight" for a guest
  19. Upsell a multi-night stay
  20. Achieve audit score of 90%+ for the month
  21. Send 1 idea to Heartist Committee Rep on upcoming actionables
  22. Upsell a guest to a corner king
  23. Create 10 GXP cases in a shift
  24. Reach 20 MBV enrollments for the month