FRONT DESK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Create 10 GXP cases in a shift
2. Upsell a guest to a corner king
3. Upsell a guest to the deluxe floor
4. Reach $250 in upsell revenue for the month
5. Upsell 2 (or more) reservations in a single shift
6. Enroll 5 guests in MBV in a single shift
7. Do 1 "Surprise & Delight" for a guest
8. Achieve audit score of 90%+ for the month
9. Reach 20 MBV enrollments for the month
10. Reach 30 MBV enrollments for the month
11. Send 1 idea to Heartist Committee Rep on upcoming actionables
12. Participate in 1 hotel event/activity
13. Reach 10 total upsells for month
14. Reach $1000 in upsell revenue for the month
15. Reach 5 total upsells for month
16. Upsell from a guest to the club floor
17. Upsell a guest to a 2 bedroom suite
18. Create 50 GXP cases for the month
19. Send 1 e-heart-to-heart
20. Get 1 GSS Shoutout
21. Reach 10 MBV enrollments for the month
22. Reach $500 in upsell revenue for the month
23. Usell a guest to CLAC
24. Upsell a multi-night stay