Reach $500in upsellrevenue forthe monthUpsell 2 (ormore)reservationsin a singleshiftGet 1GSSShoutoutCreate 50GXPcases forthe monthReach 20MBVenrollmentsfor themonthUpsell aguest to a2 bedroomsuiteUsell aguest toCLACReach 5totalupsells formonthSend 1 idea toHeartistCommittee Repon upcomingactionablesCreate 10GXPcases in ashiftReach 10totalupsells formonthEnroll 5guests inMBV in asingle shiftSend 1e-heart-to-heartReach 10MBVenrollmentsfor themonthParticipate in1 hotelevent/activityReach 30MBVenrollmentsfor themonthAchieveaudit scoreof 90%+ forthe monthUpsell froma guest tothe clubfloorReach $250in upsellrevenue forthe monthReach$1000 inupsellrevenue forthe monthUpsell aguest tothe deluxefloorUpsell aguest to acornerkingUpsell amulti-night stayDo 1"Surprise& Delight"for a guestReach $500in upsellrevenue forthe monthUpsell 2 (ormore)reservationsin a singleshiftGet 1GSSShoutoutCreate 50GXPcases forthe monthReach 20MBVenrollmentsfor themonthUpsell aguest to a2 bedroomsuiteUsell aguest toCLACReach 5totalupsells formonthSend 1 idea toHeartistCommittee Repon upcomingactionablesCreate 10GXPcases in ashiftReach 10totalupsells formonthEnroll 5guests inMBV in asingle shiftSend 1e-heart-to-heartReach 10MBVenrollmentsfor themonthParticipate in1 hotelevent/activityReach 30MBVenrollmentsfor themonthAchieveaudit scoreof 90%+ forthe monthUpsell froma guest tothe clubfloorReach $250in upsellrevenue forthe monthReach$1000 inupsellrevenue forthe monthUpsell aguest tothe deluxefloorUpsell aguest to acornerkingUpsell amulti-night stayDo 1"Surprise& Delight"for a guest

FRONT DESK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reach $500 in upsell revenue for the month
  2. Upsell 2 (or more) reservations in a single shift
  3. Get 1 GSS Shoutout
  4. Create 50 GXP cases for the month
  5. Reach 20 MBV enrollments for the month
  6. Upsell a guest to a 2 bedroom suite
  7. Usell a guest to CLAC
  8. Reach 5 total upsells for month
  9. Send 1 idea to Heartist Committee Rep on upcoming actionables
  10. Create 10 GXP cases in a shift
  11. Reach 10 total upsells for month
  12. Enroll 5 guests in MBV in a single shift
  13. Send 1 e-heart-to-heart
  14. Reach 10 MBV enrollments for the month
  15. Participate in 1 hotel event/activity
  16. Reach 30 MBV enrollments for the month
  17. Achieve audit score of 90%+ for the month
  18. Upsell from a guest to the club floor
  19. Reach $250 in upsell revenue for the month
  20. Reach $1000 in upsell revenue for the month
  21. Upsell a guest to the deluxe floor
  22. Upsell a guest to a corner king
  23. Upsell a multi-night stay
  24. Do 1 "Surprise & Delight" for a guest