Reach $250in upsellrevenue forthe monthCreate 50GXPcases forthe monthEnroll 5guests inMBV in asingle shiftReach 10totalupsells formonthReach 30MBVenrollmentsfor themonthUpsell aguest tothe deluxefloorReach 5totalupsells formonthSend 1e-heart-to-heartReach 10MBVenrollmentsfor themonthReach $500in upsellrevenue forthe monthUpsell amulti-night stayParticipate in1 hotelevent/activityDo 1"Surprise& Delight"for a guestAchieveaudit scoreof 90%+ forthe monthReach$1000 inupsellrevenue forthe monthUpsell 2 (ormore)reservationsin a singleshiftUpsell aguest to a2 bedroomsuiteUpsell aguest to acornerkingUpsell froma guest tothe clubfloorReach 20MBVenrollmentsfor themonthUsell aguest toCLACGet 1GSSShoutoutSend 1 idea toHeartistCommittee Repon upcomingactionablesCreate 10GXPcases in ashiftReach $250in upsellrevenue forthe monthCreate 50GXPcases forthe monthEnroll 5guests inMBV in asingle shiftReach 10totalupsells formonthReach 30MBVenrollmentsfor themonthUpsell aguest tothe deluxefloorReach 5totalupsells formonthSend 1e-heart-to-heartReach 10MBVenrollmentsfor themonthReach $500in upsellrevenue forthe monthUpsell amulti-night stayParticipate in1 hotelevent/activityDo 1"Surprise& Delight"for a guestAchieveaudit scoreof 90%+ forthe monthReach$1000 inupsellrevenue forthe monthUpsell 2 (ormore)reservationsin a singleshiftUpsell aguest to a2 bedroomsuiteUpsell aguest to acornerkingUpsell froma guest tothe clubfloorReach 20MBVenrollmentsfor themonthUsell aguest toCLACGet 1GSSShoutoutSend 1 idea toHeartistCommittee Repon upcomingactionablesCreate 10GXPcases in ashift

FRONT DESK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reach $250 in upsell revenue for the month
  2. Create 50 GXP cases for the month
  3. Enroll 5 guests in MBV in a single shift
  4. Reach 10 total upsells for month
  5. Reach 30 MBV enrollments for the month
  6. Upsell a guest to the deluxe floor
  7. Reach 5 total upsells for month
  8. Send 1 e-heart-to-heart
  9. Reach 10 MBV enrollments for the month
  10. Reach $500 in upsell revenue for the month
  11. Upsell a multi-night stay
  12. Participate in 1 hotel event/activity
  13. Do 1 "Surprise & Delight" for a guest
  14. Achieve audit score of 90%+ for the month
  15. Reach $1000 in upsell revenue for the month
  16. Upsell 2 (or more) reservations in a single shift
  17. Upsell a guest to a 2 bedroom suite
  18. Upsell a guest to a corner king
  19. Upsell from a guest to the club floor
  20. Reach 20 MBV enrollments for the month
  21. Usell a guest to CLAC
  22. Get 1 GSS Shoutout
  23. Send 1 idea to Heartist Committee Rep on upcoming actionables
  24. Create 10 GXP cases in a shift