Send a goodmorningmessage inTeams chatLog a HappyPatient/ProviderstorySend in HappyPatient StoryCount to Trudiby ThursdaynightSenda FaxLog aCCA handbackRandomact ofkindnessEntered 2patientwins in thesame weekComplimenta clinicteammemberTeams aNavigator toask abouttheir dayCompletecheck-invia phonecallTake a 5minutestretchbreakPack alunchfor workLift upa peerSend 5BonuslypointsGet 2+CCAsback within48 hoursRecon 3+CCAs inone dayHelpsomeoneon theteamAdd aresourceto SDOHgridHelpsomeonein yourclinicComplete6+ check-ins in onedayBring intreats foryour clinicDosomethingyou enjoyduring youlunch breakClean/organizeyour workspaceWrite down 3goals youwant toaccomplishthis monthSend a goodmorningmessage inTeams chatLog a HappyPatient/ProviderstorySend in HappyPatient StoryCount to Trudiby ThursdaynightSenda FaxLog aCCA handbackRandomact ofkindnessEntered 2patientwins in thesame weekComplimenta clinicteammemberTeams aNavigator toask abouttheir dayCompletecheck-invia phonecallTake a 5minutestretchbreakPack alunchfor workLift upa peerSend 5BonuslypointsGet 2+CCAsback within48 hoursRecon 3+CCAs inone dayHelpsomeoneon theteamAdd aresourceto SDOHgridHelpsomeonein yourclinicComplete6+ check-ins in onedayBring intreats foryour clinicDosomethingyou enjoyduring youlunch breakClean/organizeyour workspaceWrite down 3goals youwant toaccomplishthis month

MSH Blackout NonQuality - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a good morning message in Teams chat
  2. Log a Happy Patient/Provider story
  3. Send in Happy Patient Story Count to Trudi by Thursday night
  4. Send a Fax
  5. Log a CCA hand back
  6. Random act of kindness
  7. Entered 2 patient wins in the same week
  8. Compliment a clinic team member
  9. Teams a Navigator to ask about their day
  10. Complete check-in via phone call
  11. Take a 5 minute stretch break
  12. Pack a lunch for work
  13. Lift up a peer
  14. Send 5 Bonusly points
  15. Get 2+ CCAs back within 48 hours
  16. Recon 3+ CCAs in one day
  17. Help someone on the team
  18. Add a resource to SDOH grid
  19. Help someone in your clinic
  20. Complete 6+ check-ins in one day
  21. Bring in treats for your clinic
  22. Do something you enjoy during you lunch break
  23. Clean/organize your work space
  24. Write down 3 goals you want to accomplish this month