(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You get the "Things aren't Purrrfect" Screen
You transfer a customer to my voicemail
You handle a rate increase call
Shane reschedules a meeting
You remember to use the proper closing
A customer shares kind words with you
Shane has a meeting with no cameras
You laugh with a customer
Free!
Processing announces they're caught up
You build rapport with the customer at the start of the call