Spoke to thesame callertwice in oneday.#_______Had a callthat lastedover an hour.#_______Helped anagent withmore than 5policies in onecall.#________Found adwelling withmore than2million dollarvalue (AOI).#________Get anavailability over95% in one day.Date:__________Had a callerwith the samebirthday asyou.#_______Waived over$40 in feesfor onepolicy.#_______Pay yourofficeneighbor acompliment.Found apolicy withmore than25 terms.#_______Had a callerask youabout theweather.#_______Found a policywith more than10 insuredvehicles.#________Found a lifeor annuitypolicy writtenbefore 1980.#_______Had a callerask you topay their billfor them.#_______Foundsomeone withthe same nameas a celebrity.#________Found aDriveologydiscount higherthan 40%.#________Showed anagent where tofind somethingin Workflow.#________Took apaymentover$15,000.#_______File a claimwith morethan 4vehicles.#________Take morethan 80 callsin one day.Date:________Got someoneto switch toQuickPayinstead ofPhone Pay.#________Someonecalled us ontheirbirthday.#_______Had a callerask you for thewinning lotterynumbers.#________Had a callerthat wasactivelydriving.#_______Found a policywith more than5 vehicles inDriveology.#________Spoke to thesame callertwice in oneday.#_______Had a callthat lastedover an hour.#_______Helped anagent withmore than 5policies in onecall.#________Found adwelling withmore than2million dollarvalue (AOI).#________Get anavailability over95% in one day.Date:__________Had a callerwith the samebirthday asyou.#_______Waived over$40 in feesfor onepolicy.#_______Pay yourofficeneighbor acompliment.Found apolicy withmore than25 terms.#_______Had a callerask youabout theweather.#_______Found a policywith more than10 insuredvehicles.#________Found a lifeor annuitypolicy writtenbefore 1980.#_______Had a callerask you topay their billfor them.#_______Foundsomeone withthe same nameas a celebrity.#________Found aDriveologydiscount higherthan 40%.#________Showed anagent where tofind somethingin Workflow.#________Took apaymentover$15,000.#_______File a claimwith morethan 4vehicles.#________Take morethan 80 callsin one day.Date:________Got someoneto switch toQuickPayinstead ofPhone Pay.#________Someonecalled us ontheirbirthday.#_______Had a callerask you for thewinning lotterynumbers.#________Had a callerthat wasactivelydriving.#_______Found a policywith more than5 vehicles inDriveology.#________

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to the same caller twice in one day. #_______
  2. Had a call that lasted over an hour. #_______
  3. Helped an agent with more than 5 policies in one call. #________
  4. Found a dwelling with more than 2million dollar value (AOI). #________
  5. Get an availability over 95% in one day. Date: __________
  6. Had a caller with the same birthday as you. #_______
  7. Waived over $40 in fees for one policy. #_______
  8. Pay your office neighbor a compliment.
  9. Found a policy with more than 25 terms. #_______
  10. Had a caller ask you about the weather. #_______
  11. Found a policy with more than 10 insured vehicles. #________
  12. Found a life or annuity policy written before 1980. #_______
  13. Had a caller ask you to pay their bill for them. #_______
  14. Found someone with the same name as a celebrity. #________
  15. Found a Driveology discount higher than 40%. #________
  16. Showed an agent where to find something in Workflow. #________
  17. Took a payment over $15,000. #_______
  18. File a claim with more than 4 vehicles. #________
  19. Take more than 80 calls in one day. Date: ________
  20. Got someone to switch to QuickPay instead of Phone Pay. #________
  21. Someone called us on their birthday. #_______
  22. Had a caller ask you for the winning lottery numbers. #________
  23. Had a caller that was actively driving. #_______
  24. Found a policy with more than 5 vehicles in Driveology. #________