Pay yourofficeneighbor acompliment.Had a callerask you topay their billfor them.#_______Showed anagent where tofind somethingin Workflow.#________Took apaymentover$15,000.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________Found a policywith more than10 insuredvehicles.#________Had a callerask youabout theweather.#_______Had a callerask you for thewinning lotterynumbers.#________Helped anagent withmore than 5policies in onecall.#________Get anavailability over95% in one day.Date:__________Found a lifeor annuitypolicy writtenbefore 1980.#_______Waived over$40 in feesfor onepolicy.#_______Had a callerwith the samebirthday asyou.#_______Found a policywith more than5 vehicles inDriveology.#________Foundsomeone withthe same nameas a celebrity.#________Found apolicy withmore than25 terms.#_______Found adwelling withmore than2million dollarvalue (AOI).#________Had a callthat lastedover an hour.#_______Found aDriveologydiscount higherthan 40%.#________Spoke to thesame callertwice in oneday.#_______Someonecalled us ontheirbirthday.#_______Had a callerthat wasactivelydriving.#_______Take morethan 80 callsin one day.Date:________File a claimwith morethan 4vehicles.#________Pay yourofficeneighbor acompliment.Had a callerask you topay their billfor them.#_______Showed anagent where tofind somethingin Workflow.#________Took apaymentover$15,000.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________Found a policywith more than10 insuredvehicles.#________Had a callerask youabout theweather.#_______Had a callerask you for thewinning lotterynumbers.#________Helped anagent withmore than 5policies in onecall.#________Get anavailability over95% in one day.Date:__________Found a lifeor annuitypolicy writtenbefore 1980.#_______Waived over$40 in feesfor onepolicy.#_______Had a callerwith the samebirthday asyou.#_______Found a policywith more than5 vehicles inDriveology.#________Foundsomeone withthe same nameas a celebrity.#________Found apolicy withmore than25 terms.#_______Found adwelling withmore than2million dollarvalue (AOI).#________Had a callthat lastedover an hour.#_______Found aDriveologydiscount higherthan 40%.#________Spoke to thesame callertwice in oneday.#_______Someonecalled us ontheirbirthday.#_______Had a callerthat wasactivelydriving.#_______Take morethan 80 callsin one day.Date:________File a claimwith morethan 4vehicles.#________

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Pay your office neighbor a compliment.
  2. Had a caller ask you to pay their bill for them. #_______
  3. Showed an agent where to find something in Workflow. #________
  4. Took a payment over $15,000. #_______
  5. Got someone to switch to QuickPay instead of Phone Pay. #________
  6. Found a policy with more than 10 insured vehicles. #________
  7. Had a caller ask you about the weather. #_______
  8. Had a caller ask you for the winning lottery numbers. #________
  9. Helped an agent with more than 5 policies in one call. #________
  10. Get an availability over 95% in one day. Date: __________
  11. Found a life or annuity policy written before 1980. #_______
  12. Waived over $40 in fees for one policy. #_______
  13. Had a caller with the same birthday as you. #_______
  14. Found a policy with more than 5 vehicles in Driveology. #________
  15. Found someone with the same name as a celebrity. #________
  16. Found a policy with more than 25 terms. #_______
  17. Found a dwelling with more than 2million dollar value (AOI). #________
  18. Had a call that lasted over an hour. #_______
  19. Found a Driveology discount higher than 40%. #________
  20. Spoke to the same caller twice in one day. #_______
  21. Someone called us on their birthday. #_______
  22. Had a caller that was actively driving. #_______
  23. Take more than 80 calls in one day. Date: ________
  24. File a claim with more than 4 vehicles. #________