Showed anagent where tofind somethingin Workflow.#________Found a lifeor annuitypolicy writtenbefore 1980.#_______File a claimwith morethan 4vehicles.#________Had a callerask you for thewinning lotterynumbers.#________Get anavailability over95% in one day.Date:__________Had a callerwith the samebirthday asyou.#_______Pay yourofficeneighbor acompliment.Had a callerask you topay their billfor them.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________Take morethan 80 callsin one day.Date:________Had a callthat lastedover an hour.#_______Foundsomeone withthe same nameas a celebrity.#________Found aDriveologydiscount higherthan 40%.#________Found a policywith more than5 vehicles inDriveology.#________Found apolicy withmore than25 terms.#_______Found a policywith more than10 insuredvehicles.#________Took apaymentover$15,000.#_______Spoke to thesame callertwice in oneday.#_______Had a callerthat wasactivelydriving.#_______Waived over$40 in feesfor onepolicy.#_______Someonecalled us ontheirbirthday.#_______Had a callerask youabout theweather.#_______Found adwelling withmore than2million dollarvalue (AOI).#________Helped anagent withmore than 5policies in onecall.#________Showed anagent where tofind somethingin Workflow.#________Found a lifeor annuitypolicy writtenbefore 1980.#_______File a claimwith morethan 4vehicles.#________Had a callerask you for thewinning lotterynumbers.#________Get anavailability over95% in one day.Date:__________Had a callerwith the samebirthday asyou.#_______Pay yourofficeneighbor acompliment.Had a callerask you topay their billfor them.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________Take morethan 80 callsin one day.Date:________Had a callthat lastedover an hour.#_______Foundsomeone withthe same nameas a celebrity.#________Found aDriveologydiscount higherthan 40%.#________Found a policywith more than5 vehicles inDriveology.#________Found apolicy withmore than25 terms.#_______Found a policywith more than10 insuredvehicles.#________Took apaymentover$15,000.#_______Spoke to thesame callertwice in oneday.#_______Had a callerthat wasactivelydriving.#_______Waived over$40 in feesfor onepolicy.#_______Someonecalled us ontheirbirthday.#_______Had a callerask youabout theweather.#_______Found adwelling withmore than2million dollarvalue (AOI).#________Helped anagent withmore than 5policies in onecall.#________

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Showed an agent where to find something in Workflow. #________
  2. Found a life or annuity policy written before 1980. #_______
  3. File a claim with more than 4 vehicles. #________
  4. Had a caller ask you for the winning lottery numbers. #________
  5. Get an availability over 95% in one day. Date: __________
  6. Had a caller with the same birthday as you. #_______
  7. Pay your office neighbor a compliment.
  8. Had a caller ask you to pay their bill for them. #_______
  9. Got someone to switch to QuickPay instead of Phone Pay. #________
  10. Take more than 80 calls in one day. Date: ________
  11. Had a call that lasted over an hour. #_______
  12. Found someone with the same name as a celebrity. #________
  13. Found a Driveology discount higher than 40%. #________
  14. Found a policy with more than 5 vehicles in Driveology. #________
  15. Found a policy with more than 25 terms. #_______
  16. Found a policy with more than 10 insured vehicles. #________
  17. Took a payment over $15,000. #_______
  18. Spoke to the same caller twice in one day. #_______
  19. Had a caller that was actively driving. #_______
  20. Waived over $40 in fees for one policy. #_______
  21. Someone called us on their birthday. #_______
  22. Had a caller ask you about the weather. #_______
  23. Found a dwelling with more than 2million dollar value (AOI). #________
  24. Helped an agent with more than 5 policies in one call. #________