Foundsomeone withthe same nameas a celebrity.#________Found adwelling withmore than2million dollarvalue (AOI).#________Someonecalled us ontheirbirthday.#_______Had a callthat lastedover an hour.#_______Found a lifeor annuitypolicy writtenbefore 1980.#_______File a claimwith morethan 4vehicles.#________Found a policywith more than5 vehicles inDriveology.#________Found aDriveologydiscount higherthan 40%.#________Take morethan 80 callsin one day.Date:________Got someoneto switch toQuickPayinstead ofPhone Pay.#________Found apolicy withmore than25 terms.#_______Had a callerthat wasactivelydriving.#_______Had a callerwith the samebirthday asyou.#_______Found a policywith more than10 insuredvehicles.#________Get anavailability over95% in one day.Date:__________Had a callerask youabout theweather.#_______Pay yourofficeneighbor acompliment.Showed anagent where tofind somethingin Workflow.#________Waived over$40 in feesfor onepolicy.#_______Had a callerask you for thewinning lotterynumbers.#________Took apaymentover$15,000.#_______Had a callerask you topay their billfor them.#_______Spoke to thesame callertwice in oneday.#_______Helped anagent withmore than 5policies in onecall.#________Foundsomeone withthe same nameas a celebrity.#________Found adwelling withmore than2million dollarvalue (AOI).#________Someonecalled us ontheirbirthday.#_______Had a callthat lastedover an hour.#_______Found a lifeor annuitypolicy writtenbefore 1980.#_______File a claimwith morethan 4vehicles.#________Found a policywith more than5 vehicles inDriveology.#________Found aDriveologydiscount higherthan 40%.#________Take morethan 80 callsin one day.Date:________Got someoneto switch toQuickPayinstead ofPhone Pay.#________Found apolicy withmore than25 terms.#_______Had a callerthat wasactivelydriving.#_______Had a callerwith the samebirthday asyou.#_______Found a policywith more than10 insuredvehicles.#________Get anavailability over95% in one day.Date:__________Had a callerask youabout theweather.#_______Pay yourofficeneighbor acompliment.Showed anagent where tofind somethingin Workflow.#________Waived over$40 in feesfor onepolicy.#_______Had a callerask you for thewinning lotterynumbers.#________Took apaymentover$15,000.#_______Had a callerask you topay their billfor them.#_______Spoke to thesame callertwice in oneday.#_______Helped anagent withmore than 5policies in onecall.#________

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found someone with the same name as a celebrity. #________
  2. Found a dwelling with more than 2million dollar value (AOI). #________
  3. Someone called us on their birthday. #_______
  4. Had a call that lasted over an hour. #_______
  5. Found a life or annuity policy written before 1980. #_______
  6. File a claim with more than 4 vehicles. #________
  7. Found a policy with more than 5 vehicles in Driveology. #________
  8. Found a Driveology discount higher than 40%. #________
  9. Take more than 80 calls in one day. Date: ________
  10. Got someone to switch to QuickPay instead of Phone Pay. #________
  11. Found a policy with more than 25 terms. #_______
  12. Had a caller that was actively driving. #_______
  13. Had a caller with the same birthday as you. #_______
  14. Found a policy with more than 10 insured vehicles. #________
  15. Get an availability over 95% in one day. Date: __________
  16. Had a caller ask you about the weather. #_______
  17. Pay your office neighbor a compliment.
  18. Showed an agent where to find something in Workflow. #________
  19. Waived over $40 in fees for one policy. #_______
  20. Had a caller ask you for the winning lottery numbers. #________
  21. Took a payment over $15,000. #_______
  22. Had a caller ask you to pay their bill for them. #_______
  23. Spoke to the same caller twice in one day. #_______
  24. Helped an agent with more than 5 policies in one call. #________