Showed anagent where tofind somethingin Workflow.#________Found a lifeor annuitypolicy writtenbefore 1980.#_______Had a callerwith the samebirthday asyou.#_______Took apaymentover$15,000.#_______Had a callerthat wasactivelydriving.#_______Found adwelling withmore than2million dollarvalue (AOI).#________Found a policywith more than10 insuredvehicles.#________Pay yourofficeneighbor acompliment.Someonecalled us ontheirbirthday.#_______Found apolicy withmore than25 terms.#_______Had a callthat lastedover an hour.#_______File a claimwith morethan 4vehicles.#________Spoke to thesame callertwice in oneday.#_______Take morethan 80 callsin one day.Date:________Had a callerask you for thewinning lotterynumbers.#________Waived over$40 in feesfor onepolicy.#_______Get anavailability over95% in one day.Date:__________Found aDriveologydiscount higherthan 40%.#________Helped anagent withmore than 5policies in onecall.#________Foundsomeone withthe same nameas a celebrity.#________Found a policywith more than5 vehicles inDriveology.#________Had a callerask youabout theweather.#_______Had a callerask you topay their billfor them.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________Showed anagent where tofind somethingin Workflow.#________Found a lifeor annuitypolicy writtenbefore 1980.#_______Had a callerwith the samebirthday asyou.#_______Took apaymentover$15,000.#_______Had a callerthat wasactivelydriving.#_______Found adwelling withmore than2million dollarvalue (AOI).#________Found a policywith more than10 insuredvehicles.#________Pay yourofficeneighbor acompliment.Someonecalled us ontheirbirthday.#_______Found apolicy withmore than25 terms.#_______Had a callthat lastedover an hour.#_______File a claimwith morethan 4vehicles.#________Spoke to thesame callertwice in oneday.#_______Take morethan 80 callsin one day.Date:________Had a callerask you for thewinning lotterynumbers.#________Waived over$40 in feesfor onepolicy.#_______Get anavailability over95% in one day.Date:__________Found aDriveologydiscount higherthan 40%.#________Helped anagent withmore than 5policies in onecall.#________Foundsomeone withthe same nameas a celebrity.#________Found a policywith more than5 vehicles inDriveology.#________Had a callerask youabout theweather.#_______Had a callerask you topay their billfor them.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Showed an agent where to find something in Workflow. #________
  2. Found a life or annuity policy written before 1980. #_______
  3. Had a caller with the same birthday as you. #_______
  4. Took a payment over $15,000. #_______
  5. Had a caller that was actively driving. #_______
  6. Found a dwelling with more than 2million dollar value (AOI). #________
  7. Found a policy with more than 10 insured vehicles. #________
  8. Pay your office neighbor a compliment.
  9. Someone called us on their birthday. #_______
  10. Found a policy with more than 25 terms. #_______
  11. Had a call that lasted over an hour. #_______
  12. File a claim with more than 4 vehicles. #________
  13. Spoke to the same caller twice in one day. #_______
  14. Take more than 80 calls in one day. Date: ________
  15. Had a caller ask you for the winning lottery numbers. #________
  16. Waived over $40 in fees for one policy. #_______
  17. Get an availability over 95% in one day. Date: __________
  18. Found a Driveology discount higher than 40%. #________
  19. Helped an agent with more than 5 policies in one call. #________
  20. Found someone with the same name as a celebrity. #________
  21. Found a policy with more than 5 vehicles in Driveology. #________
  22. Had a caller ask you about the weather. #_______
  23. Had a caller ask you to pay their bill for them. #_______
  24. Got someone to switch to QuickPay instead of Phone Pay. #________