Someonecalled us ontheirbirthday.#_______Had a callthat lastedover an hour.#_______Pay yourofficeneighbor acompliment.Had a callerask you for thewinning lotterynumbers.#________Got someoneto switch toQuickPayinstead ofPhone Pay.#________Waived over$40 in feesfor onepolicy.#_______Had a callerthat wasactivelydriving.#_______File a claimwith morethan 4vehicles.#________Showed anagent where tofind somethingin Workflow.#________Found apolicy withmore than25 terms.#_______Took apaymentover$15,000.#_______Had a callerask youabout theweather.#_______Had a callerwith the samebirthday asyou.#_______Found adwelling withmore than2million dollarvalue (AOI).#________Get anavailability over95% in one day.Date:__________Had a callerask you topay their billfor them.#_______Found a policywith more than10 insuredvehicles.#________Found aDriveologydiscount higherthan 40%.#________Found a lifeor annuitypolicy writtenbefore 1980.#_______Helped anagent withmore than 5policies in onecall.#________Foundsomeone withthe same nameas a celebrity.#________Found a policywith more than5 vehicles inDriveology.#________Take morethan 80 callsin one day.Date:________Spoke to thesame callertwice in oneday.#_______Someonecalled us ontheirbirthday.#_______Had a callthat lastedover an hour.#_______Pay yourofficeneighbor acompliment.Had a callerask you for thewinning lotterynumbers.#________Got someoneto switch toQuickPayinstead ofPhone Pay.#________Waived over$40 in feesfor onepolicy.#_______Had a callerthat wasactivelydriving.#_______File a claimwith morethan 4vehicles.#________Showed anagent where tofind somethingin Workflow.#________Found apolicy withmore than25 terms.#_______Took apaymentover$15,000.#_______Had a callerask youabout theweather.#_______Had a callerwith the samebirthday asyou.#_______Found adwelling withmore than2million dollarvalue (AOI).#________Get anavailability over95% in one day.Date:__________Had a callerask you topay their billfor them.#_______Found a policywith more than10 insuredvehicles.#________Found aDriveologydiscount higherthan 40%.#________Found a lifeor annuitypolicy writtenbefore 1980.#_______Helped anagent withmore than 5policies in onecall.#________Foundsomeone withthe same nameas a celebrity.#________Found a policywith more than5 vehicles inDriveology.#________Take morethan 80 callsin one day.Date:________Spoke to thesame callertwice in oneday.#_______

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone called us on their birthday. #_______
  2. Had a call that lasted over an hour. #_______
  3. Pay your office neighbor a compliment.
  4. Had a caller ask you for the winning lottery numbers. #________
  5. Got someone to switch to QuickPay instead of Phone Pay. #________
  6. Waived over $40 in fees for one policy. #_______
  7. Had a caller that was actively driving. #_______
  8. File a claim with more than 4 vehicles. #________
  9. Showed an agent where to find something in Workflow. #________
  10. Found a policy with more than 25 terms. #_______
  11. Took a payment over $15,000. #_______
  12. Had a caller ask you about the weather. #_______
  13. Had a caller with the same birthday as you. #_______
  14. Found a dwelling with more than 2million dollar value (AOI). #________
  15. Get an availability over 95% in one day. Date: __________
  16. Had a caller ask you to pay their bill for them. #_______
  17. Found a policy with more than 10 insured vehicles. #________
  18. Found a Driveology discount higher than 40%. #________
  19. Found a life or annuity policy written before 1980. #_______
  20. Helped an agent with more than 5 policies in one call. #________
  21. Found someone with the same name as a celebrity. #________
  22. Found a policy with more than 5 vehicles in Driveology. #________
  23. Take more than 80 calls in one day. Date: ________
  24. Spoke to the same caller twice in one day. #_______