Found aDriveologydiscount higherthan 40%.#________Had a callerwith the samebirthday asyou.#_______Had a callthat lastedover an hour.#_______Waived over$40 in feesfor onepolicy.#_______Found a policywith more than5 vehicles inDriveology.#________Found apolicy withmore than25 terms.#_______Helped anagent withmore than 5policies in onecall.#________Took apaymentover$15,000.#_______Had a callerask you for thewinning lotterynumbers.#________Found a lifeor annuitypolicy writtenbefore 1980.#_______Showed anagent where tofind somethingin Workflow.#________File a claimwith morethan 4vehicles.#________Had a callerask you topay their billfor them.#_______Foundsomeone withthe same nameas a celebrity.#________Spoke to thesame callertwice in oneday.#_______Found adwelling withmore than2million dollarvalue (AOI).#________Got someoneto switch toQuickPayinstead ofPhone Pay.#________Get anavailability over95% in one day.Date:__________Pay yourofficeneighbor acompliment.Found a policywith more than10 insuredvehicles.#________Had a callerthat wasactivelydriving.#_______Had a callerask youabout theweather.#_______Someonecalled us ontheirbirthday.#_______Take morethan 80 callsin one day.Date:________Found aDriveologydiscount higherthan 40%.#________Had a callerwith the samebirthday asyou.#_______Had a callthat lastedover an hour.#_______Waived over$40 in feesfor onepolicy.#_______Found a policywith more than5 vehicles inDriveology.#________Found apolicy withmore than25 terms.#_______Helped anagent withmore than 5policies in onecall.#________Took apaymentover$15,000.#_______Had a callerask you for thewinning lotterynumbers.#________Found a lifeor annuitypolicy writtenbefore 1980.#_______Showed anagent where tofind somethingin Workflow.#________File a claimwith morethan 4vehicles.#________Had a callerask you topay their billfor them.#_______Foundsomeone withthe same nameas a celebrity.#________Spoke to thesame callertwice in oneday.#_______Found adwelling withmore than2million dollarvalue (AOI).#________Got someoneto switch toQuickPayinstead ofPhone Pay.#________Get anavailability over95% in one day.Date:__________Pay yourofficeneighbor acompliment.Found a policywith more than10 insuredvehicles.#________Had a callerthat wasactivelydriving.#_______Had a callerask youabout theweather.#_______Someonecalled us ontheirbirthday.#_______Take morethan 80 callsin one day.Date:________

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Found a Driveology discount higher than 40%. #________
  2. Had a caller with the same birthday as you. #_______
  3. Had a call that lasted over an hour. #_______
  4. Waived over $40 in fees for one policy. #_______
  5. Found a policy with more than 5 vehicles in Driveology. #________
  6. Found a policy with more than 25 terms. #_______
  7. Helped an agent with more than 5 policies in one call. #________
  8. Took a payment over $15,000. #_______
  9. Had a caller ask you for the winning lottery numbers. #________
  10. Found a life or annuity policy written before 1980. #_______
  11. Showed an agent where to find something in Workflow. #________
  12. File a claim with more than 4 vehicles. #________
  13. Had a caller ask you to pay their bill for them. #_______
  14. Found someone with the same name as a celebrity. #________
  15. Spoke to the same caller twice in one day. #_______
  16. Found a dwelling with more than 2million dollar value (AOI). #________
  17. Got someone to switch to QuickPay instead of Phone Pay. #________
  18. Get an availability over 95% in one day. Date: __________
  19. Pay your office neighbor a compliment.
  20. Found a policy with more than 10 insured vehicles. #________
  21. Had a caller that was actively driving. #_______
  22. Had a caller ask you about the weather. #_______
  23. Someone called us on their birthday. #_______
  24. Take more than 80 calls in one day. Date: ________