Found a lifeor annuitypolicy writtenbefore 1980.#_______Had a callerwith the samebirthday asyou.#_______Take morethan 80 callsin one day.Date:________Helped anagent withmore than 5policies in onecall.#________Took apaymentover$15,000.#_______Spoke to thesame callertwice in oneday.#_______Found apolicy withmore than25 terms.#_______Found aDriveologydiscount higherthan 40%.#________Had a callthat lastedover an hour.#_______Found a policywith more than10 insuredvehicles.#________Got someoneto switch toQuickPayinstead ofPhone Pay.#________Had a callerthat wasactivelydriving.#_______Get anavailability over95% in one day.Date:__________Someonecalled us ontheirbirthday.#_______Showed anagent where tofind somethingin Workflow.#________Found adwelling withmore than2million dollarvalue (AOI).#________Foundsomeone withthe same nameas a celebrity.#________Had a callerask youabout theweather.#_______File a claimwith morethan 4vehicles.#________Found a policywith more than5 vehicles inDriveology.#________Pay yourofficeneighbor acompliment.Waived over$40 in feesfor onepolicy.#_______Had a callerask you topay their billfor them.#_______Had a callerask you for thewinning lotterynumbers.#________Found a lifeor annuitypolicy writtenbefore 1980.#_______Had a callerwith the samebirthday asyou.#_______Take morethan 80 callsin one day.Date:________Helped anagent withmore than 5policies in onecall.#________Took apaymentover$15,000.#_______Spoke to thesame callertwice in oneday.#_______Found apolicy withmore than25 terms.#_______Found aDriveologydiscount higherthan 40%.#________Had a callthat lastedover an hour.#_______Found a policywith more than10 insuredvehicles.#________Got someoneto switch toQuickPayinstead ofPhone Pay.#________Had a callerthat wasactivelydriving.#_______Get anavailability over95% in one day.Date:__________Someonecalled us ontheirbirthday.#_______Showed anagent where tofind somethingin Workflow.#________Found adwelling withmore than2million dollarvalue (AOI).#________Foundsomeone withthe same nameas a celebrity.#________Had a callerask youabout theweather.#_______File a claimwith morethan 4vehicles.#________Found a policywith more than5 vehicles inDriveology.#________Pay yourofficeneighbor acompliment.Waived over$40 in feesfor onepolicy.#_______Had a callerask you topay their billfor them.#_______Had a callerask you for thewinning lotterynumbers.#________

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found a life or annuity policy written before 1980. #_______
  2. Had a caller with the same birthday as you. #_______
  3. Take more than 80 calls in one day. Date: ________
  4. Helped an agent with more than 5 policies in one call. #________
  5. Took a payment over $15,000. #_______
  6. Spoke to the same caller twice in one day. #_______
  7. Found a policy with more than 25 terms. #_______
  8. Found a Driveology discount higher than 40%. #________
  9. Had a call that lasted over an hour. #_______
  10. Found a policy with more than 10 insured vehicles. #________
  11. Got someone to switch to QuickPay instead of Phone Pay. #________
  12. Had a caller that was actively driving. #_______
  13. Get an availability over 95% in one day. Date: __________
  14. Someone called us on their birthday. #_______
  15. Showed an agent where to find something in Workflow. #________
  16. Found a dwelling with more than 2million dollar value (AOI). #________
  17. Found someone with the same name as a celebrity. #________
  18. Had a caller ask you about the weather. #_______
  19. File a claim with more than 4 vehicles. #________
  20. Found a policy with more than 5 vehicles in Driveology. #________
  21. Pay your office neighbor a compliment.
  22. Waived over $40 in fees for one policy. #_______
  23. Had a caller ask you to pay their bill for them. #_______
  24. Had a caller ask you for the winning lottery numbers. #________