Found a policywith more than5 vehicles inDriveology.#________Someonecalled us ontheirbirthday.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________Showed anagent where tofind somethingin Workflow.#________Get anavailability over95% in one day.Date:__________Had a callerask you for thewinning lotterynumbers.#________Took apaymentover$15,000.#_______Take morethan 80 callsin one day.Date:________Had a callthat lastedover an hour.#_______Found apolicy withmore than25 terms.#_______Pay yourofficeneighbor acompliment.Spoke to thesame callertwice in oneday.#_______Had a callerthat wasactivelydriving.#_______Found aDriveologydiscount higherthan 40%.#________Helped anagent withmore than 5policies in onecall.#________Found a policywith more than10 insuredvehicles.#________Had a callerask you topay their billfor them.#_______Found a lifeor annuitypolicy writtenbefore 1980.#_______Had a callerwith the samebirthday asyou.#_______File a claimwith morethan 4vehicles.#________Waived over$40 in feesfor onepolicy.#_______Foundsomeone withthe same nameas a celebrity.#________Had a callerask youabout theweather.#_______Found adwelling withmore than2million dollarvalue (AOI).#________Found a policywith more than5 vehicles inDriveology.#________Someonecalled us ontheirbirthday.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________Showed anagent where tofind somethingin Workflow.#________Get anavailability over95% in one day.Date:__________Had a callerask you for thewinning lotterynumbers.#________Took apaymentover$15,000.#_______Take morethan 80 callsin one day.Date:________Had a callthat lastedover an hour.#_______Found apolicy withmore than25 terms.#_______Pay yourofficeneighbor acompliment.Spoke to thesame callertwice in oneday.#_______Had a callerthat wasactivelydriving.#_______Found aDriveologydiscount higherthan 40%.#________Helped anagent withmore than 5policies in onecall.#________Found a policywith more than10 insuredvehicles.#________Had a callerask you topay their billfor them.#_______Found a lifeor annuitypolicy writtenbefore 1980.#_______Had a callerwith the samebirthday asyou.#_______File a claimwith morethan 4vehicles.#________Waived over$40 in feesfor onepolicy.#_______Foundsomeone withthe same nameas a celebrity.#________Had a callerask youabout theweather.#_______Found adwelling withmore than2million dollarvalue (AOI).#________

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found a policy with more than 5 vehicles in Driveology. #________
  2. Someone called us on their birthday. #_______
  3. Got someone to switch to QuickPay instead of Phone Pay. #________
  4. Showed an agent where to find something in Workflow. #________
  5. Get an availability over 95% in one day. Date: __________
  6. Had a caller ask you for the winning lottery numbers. #________
  7. Took a payment over $15,000. #_______
  8. Take more than 80 calls in one day. Date: ________
  9. Had a call that lasted over an hour. #_______
  10. Found a policy with more than 25 terms. #_______
  11. Pay your office neighbor a compliment.
  12. Spoke to the same caller twice in one day. #_______
  13. Had a caller that was actively driving. #_______
  14. Found a Driveology discount higher than 40%. #________
  15. Helped an agent with more than 5 policies in one call. #________
  16. Found a policy with more than 10 insured vehicles. #________
  17. Had a caller ask you to pay their bill for them. #_______
  18. Found a life or annuity policy written before 1980. #_______
  19. Had a caller with the same birthday as you. #_______
  20. File a claim with more than 4 vehicles. #________
  21. Waived over $40 in fees for one policy. #_______
  22. Found someone with the same name as a celebrity. #________
  23. Had a caller ask you about the weather. #_______
  24. Found a dwelling with more than 2million dollar value (AOI). #________