Showed anagent where tofind somethingin Workflow.#________Found aDriveologydiscount higherthan 40%.#________Had a callerask you for thewinning lotterynumbers.#________Had a callerthat wasactivelydriving.#_______File a claimwith morethan 4vehicles.#________Someonecalled us ontheirbirthday.#_______Pay yourofficeneighbor acompliment.Get anavailability over95% in one day.Date:__________Found adwelling withmore than2million dollarvalue (AOI).#________Found apolicy withmore than25 terms.#_______Waived over$40 in feesfor onepolicy.#_______Had a callerask you topay their billfor them.#_______Found a policywith more than5 vehicles inDriveology.#________Had a callerask youabout theweather.#_______Had a callthat lastedover an hour.#_______Helped anagent withmore than 5policies in onecall.#________Had a callerwith the samebirthday asyou.#_______Foundsomeone withthe same nameas a celebrity.#________Found a policywith more than10 insuredvehicles.#________Spoke to thesame callertwice in oneday.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________Take morethan 80 callsin one day.Date:________Found a lifeor annuitypolicy writtenbefore 1980.#_______Took apaymentover$15,000.#_______Showed anagent where tofind somethingin Workflow.#________Found aDriveologydiscount higherthan 40%.#________Had a callerask you for thewinning lotterynumbers.#________Had a callerthat wasactivelydriving.#_______File a claimwith morethan 4vehicles.#________Someonecalled us ontheirbirthday.#_______Pay yourofficeneighbor acompliment.Get anavailability over95% in one day.Date:__________Found adwelling withmore than2million dollarvalue (AOI).#________Found apolicy withmore than25 terms.#_______Waived over$40 in feesfor onepolicy.#_______Had a callerask you topay their billfor them.#_______Found a policywith more than5 vehicles inDriveology.#________Had a callerask youabout theweather.#_______Had a callthat lastedover an hour.#_______Helped anagent withmore than 5policies in onecall.#________Had a callerwith the samebirthday asyou.#_______Foundsomeone withthe same nameas a celebrity.#________Found a policywith more than10 insuredvehicles.#________Spoke to thesame callertwice in oneday.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________Take morethan 80 callsin one day.Date:________Found a lifeor annuitypolicy writtenbefore 1980.#_______Took apaymentover$15,000.#_______

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Showed an agent where to find something in Workflow. #________
  2. Found a Driveology discount higher than 40%. #________
  3. Had a caller ask you for the winning lottery numbers. #________
  4. Had a caller that was actively driving. #_______
  5. File a claim with more than 4 vehicles. #________
  6. Someone called us on their birthday. #_______
  7. Pay your office neighbor a compliment.
  8. Get an availability over 95% in one day. Date: __________
  9. Found a dwelling with more than 2million dollar value (AOI). #________
  10. Found a policy with more than 25 terms. #_______
  11. Waived over $40 in fees for one policy. #_______
  12. Had a caller ask you to pay their bill for them. #_______
  13. Found a policy with more than 5 vehicles in Driveology. #________
  14. Had a caller ask you about the weather. #_______
  15. Had a call that lasted over an hour. #_______
  16. Helped an agent with more than 5 policies in one call. #________
  17. Had a caller with the same birthday as you. #_______
  18. Found someone with the same name as a celebrity. #________
  19. Found a policy with more than 10 insured vehicles. #________
  20. Spoke to the same caller twice in one day. #_______
  21. Got someone to switch to QuickPay instead of Phone Pay. #________
  22. Take more than 80 calls in one day. Date: ________
  23. Found a life or annuity policy written before 1980. #_______
  24. Took a payment over $15,000. #_______