Had a callthat lastedover an hour.#_______Had a callerask you for thewinning lotterynumbers.#________Had a callerthat wasactivelydriving.#_______Pay yourofficeneighbor acompliment.Found apolicy withmore than25 terms.#_______Had a callerask youabout theweather.#_______Found aDriveologydiscount higherthan 40%.#________Had a callerwith the samebirthday asyou.#_______File a claimwith morethan 4vehicles.#________Foundsomeone withthe same nameas a celebrity.#________Showed anagent where tofind somethingin Workflow.#________Found a policywith more than10 insuredvehicles.#________Get anavailability over95% in one day.Date:__________Take morethan 80 callsin one day.Date:________Found adwelling withmore than2million dollarvalue (AOI).#________Waived over$40 in feesfor onepolicy.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________Found a lifeor annuitypolicy writtenbefore 1980.#_______Spoke to thesame callertwice in oneday.#_______Someonecalled us ontheirbirthday.#_______Had a callerask you topay their billfor them.#_______Helped anagent withmore than 5policies in onecall.#________Found a policywith more than5 vehicles inDriveology.#________Took apaymentover$15,000.#_______Had a callthat lastedover an hour.#_______Had a callerask you for thewinning lotterynumbers.#________Had a callerthat wasactivelydriving.#_______Pay yourofficeneighbor acompliment.Found apolicy withmore than25 terms.#_______Had a callerask youabout theweather.#_______Found aDriveologydiscount higherthan 40%.#________Had a callerwith the samebirthday asyou.#_______File a claimwith morethan 4vehicles.#________Foundsomeone withthe same nameas a celebrity.#________Showed anagent where tofind somethingin Workflow.#________Found a policywith more than10 insuredvehicles.#________Get anavailability over95% in one day.Date:__________Take morethan 80 callsin one day.Date:________Found adwelling withmore than2million dollarvalue (AOI).#________Waived over$40 in feesfor onepolicy.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________Found a lifeor annuitypolicy writtenbefore 1980.#_______Spoke to thesame callertwice in oneday.#_______Someonecalled us ontheirbirthday.#_______Had a callerask you topay their billfor them.#_______Helped anagent withmore than 5policies in onecall.#________Found a policywith more than5 vehicles inDriveology.#________Took apaymentover$15,000.#_______

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a call that lasted over an hour. #_______
  2. Had a caller ask you for the winning lottery numbers. #________
  3. Had a caller that was actively driving. #_______
  4. Pay your office neighbor a compliment.
  5. Found a policy with more than 25 terms. #_______
  6. Had a caller ask you about the weather. #_______
  7. Found a Driveology discount higher than 40%. #________
  8. Had a caller with the same birthday as you. #_______
  9. File a claim with more than 4 vehicles. #________
  10. Found someone with the same name as a celebrity. #________
  11. Showed an agent where to find something in Workflow. #________
  12. Found a policy with more than 10 insured vehicles. #________
  13. Get an availability over 95% in one day. Date: __________
  14. Take more than 80 calls in one day. Date: ________
  15. Found a dwelling with more than 2million dollar value (AOI). #________
  16. Waived over $40 in fees for one policy. #_______
  17. Got someone to switch to QuickPay instead of Phone Pay. #________
  18. Found a life or annuity policy written before 1980. #_______
  19. Spoke to the same caller twice in one day. #_______
  20. Someone called us on their birthday. #_______
  21. Had a caller ask you to pay their bill for them. #_______
  22. Helped an agent with more than 5 policies in one call. #________
  23. Found a policy with more than 5 vehicles in Driveology. #________
  24. Took a payment over $15,000. #_______