Waived over$40 in feesfor onepolicy.#_______Found apolicy withmore than25 terms.#_______Found adwelling withmore than2million dollarvalue (AOI).#________Showed anagent where tofind somethingin Workflow.#________Found a policywith more than5 vehicles inDriveology.#________Had a callerask you for thewinning lotterynumbers.#________Had a callerwith the samebirthday asyou.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________File a claimwith morethan 4vehicles.#________Had a callerask youabout theweather.#_______Spoke to thesame callertwice in oneday.#_______Get anavailability over95% in one day.Date:__________Found a policywith more than10 insuredvehicles.#________Helped anagent withmore than 5policies in onecall.#________Had a callerthat wasactivelydriving.#_______Pay yourofficeneighbor acompliment.Someonecalled us ontheirbirthday.#_______Found aDriveologydiscount higherthan 40%.#________Foundsomeone withthe same nameas a celebrity.#________Take morethan 80 callsin one day.Date:________Found a lifeor annuitypolicy writtenbefore 1980.#_______Took apaymentover$15,000.#_______Had a callerask you topay their billfor them.#_______Had a callthat lastedover an hour.#_______Waived over$40 in feesfor onepolicy.#_______Found apolicy withmore than25 terms.#_______Found adwelling withmore than2million dollarvalue (AOI).#________Showed anagent where tofind somethingin Workflow.#________Found a policywith more than5 vehicles inDriveology.#________Had a callerask you for thewinning lotterynumbers.#________Had a callerwith the samebirthday asyou.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________File a claimwith morethan 4vehicles.#________Had a callerask youabout theweather.#_______Spoke to thesame callertwice in oneday.#_______Get anavailability over95% in one day.Date:__________Found a policywith more than10 insuredvehicles.#________Helped anagent withmore than 5policies in onecall.#________Had a callerthat wasactivelydriving.#_______Pay yourofficeneighbor acompliment.Someonecalled us ontheirbirthday.#_______Found aDriveologydiscount higherthan 40%.#________Foundsomeone withthe same nameas a celebrity.#________Take morethan 80 callsin one day.Date:________Found a lifeor annuitypolicy writtenbefore 1980.#_______Took apaymentover$15,000.#_______Had a callerask you topay their billfor them.#_______Had a callthat lastedover an hour.#_______

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Waived over $40 in fees for one policy. #_______
  2. Found a policy with more than 25 terms. #_______
  3. Found a dwelling with more than 2million dollar value (AOI). #________
  4. Showed an agent where to find something in Workflow. #________
  5. Found a policy with more than 5 vehicles in Driveology. #________
  6. Had a caller ask you for the winning lottery numbers. #________
  7. Had a caller with the same birthday as you. #_______
  8. Got someone to switch to QuickPay instead of Phone Pay. #________
  9. File a claim with more than 4 vehicles. #________
  10. Had a caller ask you about the weather. #_______
  11. Spoke to the same caller twice in one day. #_______
  12. Get an availability over 95% in one day. Date: __________
  13. Found a policy with more than 10 insured vehicles. #________
  14. Helped an agent with more than 5 policies in one call. #________
  15. Had a caller that was actively driving. #_______
  16. Pay your office neighbor a compliment.
  17. Someone called us on their birthday. #_______
  18. Found a Driveology discount higher than 40%. #________
  19. Found someone with the same name as a celebrity. #________
  20. Take more than 80 calls in one day. Date: ________
  21. Found a life or annuity policy written before 1980. #_______
  22. Took a payment over $15,000. #_______
  23. Had a caller ask you to pay their bill for them. #_______
  24. Had a call that lasted over an hour. #_______