Found a lifeor annuitypolicy writtenbefore 1980.#_______Take morethan 80 callsin one day.Date:________Spoke to thesame callertwice in oneday.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________File a claimwith morethan 4vehicles.#________Had a callerthat wasactivelydriving.#_______Get anavailability over95% in one day.Date:__________Took apaymentover$15,000.#_______Found aDriveologydiscount higherthan 40%.#________Found adwelling withmore than2million dollarvalue (AOI).#________Pay yourofficeneighbor acompliment.Had a callerask youabout theweather.#_______Had a callerwith the samebirthday asyou.#_______Showed anagent where tofind somethingin Workflow.#________Found a policywith more than10 insuredvehicles.#________Found apolicy withmore than25 terms.#_______Foundsomeone withthe same nameas a celebrity.#________Had a callerask you topay their billfor them.#_______Someonecalled us ontheirbirthday.#_______Had a callerask you for thewinning lotterynumbers.#________Waived over$40 in feesfor onepolicy.#_______Found a policywith more than5 vehicles inDriveology.#________Had a callthat lastedover an hour.#_______Helped anagent withmore than 5policies in onecall.#________Found a lifeor annuitypolicy writtenbefore 1980.#_______Take morethan 80 callsin one day.Date:________Spoke to thesame callertwice in oneday.#_______Got someoneto switch toQuickPayinstead ofPhone Pay.#________File a claimwith morethan 4vehicles.#________Had a callerthat wasactivelydriving.#_______Get anavailability over95% in one day.Date:__________Took apaymentover$15,000.#_______Found aDriveologydiscount higherthan 40%.#________Found adwelling withmore than2million dollarvalue (AOI).#________Pay yourofficeneighbor acompliment.Had a callerask youabout theweather.#_______Had a callerwith the samebirthday asyou.#_______Showed anagent where tofind somethingin Workflow.#________Found a policywith more than10 insuredvehicles.#________Found apolicy withmore than25 terms.#_______Foundsomeone withthe same nameas a celebrity.#________Had a callerask you topay their billfor them.#_______Someonecalled us ontheirbirthday.#_______Had a callerask you for thewinning lotterynumbers.#________Waived over$40 in feesfor onepolicy.#_______Found a policywith more than5 vehicles inDriveology.#________Had a callthat lastedover an hour.#_______Helped anagent withmore than 5policies in onecall.#________

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found a life or annuity policy written before 1980. #_______
  2. Take more than 80 calls in one day. Date: ________
  3. Spoke to the same caller twice in one day. #_______
  4. Got someone to switch to QuickPay instead of Phone Pay. #________
  5. File a claim with more than 4 vehicles. #________
  6. Had a caller that was actively driving. #_______
  7. Get an availability over 95% in one day. Date: __________
  8. Took a payment over $15,000. #_______
  9. Found a Driveology discount higher than 40%. #________
  10. Found a dwelling with more than 2million dollar value (AOI). #________
  11. Pay your office neighbor a compliment.
  12. Had a caller ask you about the weather. #_______
  13. Had a caller with the same birthday as you. #_______
  14. Showed an agent where to find something in Workflow. #________
  15. Found a policy with more than 10 insured vehicles. #________
  16. Found a policy with more than 25 terms. #_______
  17. Found someone with the same name as a celebrity. #________
  18. Had a caller ask you to pay their bill for them. #_______
  19. Someone called us on their birthday. #_______
  20. Had a caller ask you for the winning lottery numbers. #________
  21. Waived over $40 in fees for one policy. #_______
  22. Found a policy with more than 5 vehicles in Driveology. #________
  23. Had a call that lasted over an hour. #_______
  24. Helped an agent with more than 5 policies in one call. #________