(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I'm so sorry that's happened
I am sorry you have had to call back about this issue
That would frustrate me too
That's great!
I can see your point on that
Thank you for giving me all that information
Would you like to try...
I hear that you're upset about...
Thank you for remaining so positive
Your feedback is really important
If I were in your position, I would feel the same way
I understand how frustrating it is to have to call multiple times to resolve your issue
I appreciate your patience
It's my pleasure
Is there anything else I can help you with?
So what you're saying is...
I agree with you
Could you explain...
It sounds like things are going well for you, congratulations
