(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I appreciate your patience
I completely understand
That's great!
Would you like to try...
You could consider...
I am sorry you have had to call back about this issue
I can help you with that
Thank you for giving me all that information
It's my pleasure
I can see your point on that
Is there anything else I can help you with?
I hear that you're upset about...
That would frustrate me too
It sounds like things are going well for you, congratulations
I see what you mean
I'm so sorry that's happened
Thank you for letting us know
If I were in your position, I would feel the same way
Could you explain...
I understand how frustrating it is to have to call multiple times to resolve your issue