EncourageSharingShowInterestSummarizeSpeak atModeratePaceResearchAskOpen-EndedQuestionsCooperativeMultitaskingWarmToneSincereManageEmotionsFlexibleCourteousEngagedReflectiveof CallerAppreciativeActiveListeningEmpatheticAsk forClarityEnunciateClarityConveyMessageConciselyAnticipatesNeedsRespectfulParaphraseVerifyIdentityEncourageSharingShowInterestSummarizeSpeak atModeratePaceResearchAskOpen-EndedQuestionsCooperativeMultitaskingWarmToneSincereManageEmotionsFlexibleCourteousEngagedReflectiveof CallerAppreciativeActiveListeningEmpatheticAsk forClarityEnunciateClarityConveyMessageConciselyAnticipatesNeedsRespectfulParaphraseVerifyIdentity

Soft Skills Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Encourage Sharing
  2. Show Interest
  3. Summarize
  4. Speak at Moderate Pace
  5. Research
  6. Ask Open-Ended Questions
  7. Cooperative
  8. Multitasking
  9. Warm Tone
  10. Sincere
  11. Manage Emotions
  12. Flexible
  13. Courteous
  14. Engaged
  15. Reflective of Caller
  16. Appreciative
  17. Active Listening
  18. Empathetic
  19. Ask for Clarity
  20. Enunciate Clarity
  21. Convey Message Concisely
  22. Anticipates Needs
  23. Respectful
  24. Paraphrase
  25. Verify Identity