AppreciativeRespectfulActiveListeningSincereAsk forClaritySummarizeEmpatheticReflectiveof CallerParaphraseMultitaskingSpeak atModeratePaceAnticipatesNeedsWarmToneAskOpen-EndedQuestionsEngagedResearchVerifyIdentityEncourageSharingCourteousFlexibleCooperativeEnunciateClarityManageEmotionsShowInterestConveyMessageConciselyAppreciativeRespectfulActiveListeningSincereAsk forClaritySummarizeEmpatheticReflectiveof CallerParaphraseMultitaskingSpeak atModeratePaceAnticipatesNeedsWarmToneAskOpen-EndedQuestionsEngagedResearchVerifyIdentityEncourageSharingCourteousFlexibleCooperativeEnunciateClarityManageEmotionsShowInterestConveyMessageConcisely

Soft Skills Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Appreciative
  2. Respectful
  3. Active Listening
  4. Sincere
  5. Ask for Clarity
  6. Summarize
  7. Empathetic
  8. Reflective of Caller
  9. Paraphrase
  10. Multitasking
  11. Speak at Moderate Pace
  12. Anticipates Needs
  13. Warm Tone
  14. Ask Open-Ended Questions
  15. Engaged
  16. Research
  17. Verify Identity
  18. Encourage Sharing
  19. Courteous
  20. Flexible
  21. Cooperative
  22. Enunciate Clarity
  23. Manage Emotions
  24. Show Interest
  25. Convey Message Concisely