RespectfulEmpatheticAppreciativeActiveListeningEngagedManageEmotionsConveyMessageConciselyWarmToneCourteousEncourageSharingFlexibleAnticipatesNeedsReflectiveof CallerAsk forClarityCooperativeResearchSincereEnunciateClarityParaphraseVerifyIdentityMultitaskingSummarizeSpeak atModeratePaceAskOpen-EndedQuestionsShowInterestRespectfulEmpatheticAppreciativeActiveListeningEngagedManageEmotionsConveyMessageConciselyWarmToneCourteousEncourageSharingFlexibleAnticipatesNeedsReflectiveof CallerAsk forClarityCooperativeResearchSincereEnunciateClarityParaphraseVerifyIdentityMultitaskingSummarizeSpeak atModeratePaceAskOpen-EndedQuestionsShowInterest

Soft Skills Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Respectful
  2. Empathetic
  3. Appreciative
  4. Active Listening
  5. Engaged
  6. Manage Emotions
  7. Convey Message Concisely
  8. Warm Tone
  9. Courteous
  10. Encourage Sharing
  11. Flexible
  12. Anticipates Needs
  13. Reflective of Caller
  14. Ask for Clarity
  15. Cooperative
  16. Research
  17. Sincere
  18. Enunciate Clarity
  19. Paraphrase
  20. Verify Identity
  21. Multitasking
  22. Summarize
  23. Speak at Moderate Pace
  24. Ask Open-Ended Questions
  25. Show Interest