ActiveListeningReflectiveof CallerWarmToneFlexibleAsk forClaritySpeak atModeratePaceManageEmotionsCooperativeRespectfulSincereEncourageSharingEnunciateClarityShowInterestAppreciativeParaphraseVerifyIdentityEngagedAnticipatesNeedsEmpatheticAskOpen-EndedQuestionsResearchSummarizeConveyMessageConciselyMultitaskingCourteousActiveListeningReflectiveof CallerWarmToneFlexibleAsk forClaritySpeak atModeratePaceManageEmotionsCooperativeRespectfulSincereEncourageSharingEnunciateClarityShowInterestAppreciativeParaphraseVerifyIdentityEngagedAnticipatesNeedsEmpatheticAskOpen-EndedQuestionsResearchSummarizeConveyMessageConciselyMultitaskingCourteous

Soft Skills Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Active Listening
  2. Reflective of Caller
  3. Warm Tone
  4. Flexible
  5. Ask for Clarity
  6. Speak at Moderate Pace
  7. Manage Emotions
  8. Cooperative
  9. Respectful
  10. Sincere
  11. Encourage Sharing
  12. Enunciate Clarity
  13. Show Interest
  14. Appreciative
  15. Paraphrase
  16. Verify Identity
  17. Engaged
  18. Anticipates Needs
  19. Empathetic
  20. Ask Open-Ended Questions
  21. Research
  22. Summarize
  23. Convey Message Concisely
  24. Multitasking
  25. Courteous