EngagedFlexibleConveyMessageConciselyCooperativeRespectfulAnticipatesNeedsCourteousReflectiveof CallerEmpatheticSpeak atModeratePaceAsk forClarityMultitaskingShowInterestWarmToneSincereAskOpen-EndedQuestionsEnunciateClarityParaphraseAppreciativeResearchActiveListeningVerifyIdentitySummarizeEncourageSharingManageEmotionsEngagedFlexibleConveyMessageConciselyCooperativeRespectfulAnticipatesNeedsCourteousReflectiveof CallerEmpatheticSpeak atModeratePaceAsk forClarityMultitaskingShowInterestWarmToneSincereAskOpen-EndedQuestionsEnunciateClarityParaphraseAppreciativeResearchActiveListeningVerifyIdentitySummarizeEncourageSharingManageEmotions

Soft Skills Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Engaged
  2. Flexible
  3. Convey Message Concisely
  4. Cooperative
  5. Respectful
  6. Anticipates Needs
  7. Courteous
  8. Reflective of Caller
  9. Empathetic
  10. Speak at Moderate Pace
  11. Ask for Clarity
  12. Multitasking
  13. Show Interest
  14. Warm Tone
  15. Sincere
  16. Ask Open-Ended Questions
  17. Enunciate Clarity
  18. Paraphrase
  19. Appreciative
  20. Research
  21. Active Listening
  22. Verify Identity
  23. Summarize
  24. Encourage Sharing
  25. Manage Emotions