Inform acustomer ofa pendingtravel holdtimelineUnifya loginSolve anaccountingticketLocka cardProvidecustomerwebinarinfoResolve areceiptforwardingconfirmationREsolve atransactiondeclineResolvea loginissueAssist withBusinessLegal namechangeSend acustomerinfo on ouronboardingsessionsHelp setup BillPayApprovalsSolve aspamticketSolve aRampswapsticketResolve abankaccountissueTriage anexpensepolicyChange astatementdateResolve apaymenterrorissueHelp acustomerdefer apaymentSend aMQinquiry todisputesSolve abill payticketAssist withvendormanagementHelp acustomerredeemcashbackChangeanaccountownerSolve20ticketsReissuea cardResolve aAdvisorCouncilissueTroubleshootSMS notdelieverdAssit withsomethingrelated totax supportResolve anemployeerepaymentissueResolvea recieptissueMergea ticketInform acustomerhow torequestSOC2 reportGo to anofficehoursResolve aStripeOFACFailureVerify acustomervia AuthrequestSolve aBill PayticketSubmit afeaturerequestResolveanintergrationissueMerge aticket(correctly)OffboardacompanyTell acustomerhow todisputeChange astatementdateResolve areferralpayoutissueEScalateto risk viaticketsharingInform acustomer ofa pendingtravel holdtimelineUnifya loginSolve anaccountingticketLocka cardProvidecustomerwebinarinfoResolve areceiptforwardingconfirmationREsolve atransactiondeclineResolvea loginissueAssist withBusinessLegal namechangeSend acustomerinfo on ouronboardingsessionsHelp setup BillPayApprovalsSolve aspamticketSolve aRampswapsticketResolve abankaccountissueTriage anexpensepolicyChange astatementdateResolve apaymenterrorissueHelp acustomerdefer apaymentSend aMQinquiry todisputesSolve abill payticketAssist withvendormanagementHelp acustomerredeemcashbackChangeanaccountownerSolve20ticketsReissuea cardResolve aAdvisorCouncilissueTroubleshootSMS notdelieverdAssit withsomethingrelated totax supportResolve anemployeerepaymentissueResolvea recieptissueMergea ticketInform acustomerhow torequestSOC2 reportGo to anofficehoursResolve aStripeOFACFailureVerify acustomervia AuthrequestSolve aBill PayticketSubmit afeaturerequestResolveanintergrationissueMerge aticket(correctly)OffboardacompanyTell acustomerhow todisputeChange astatementdateResolve areferralpayoutissueEScalateto risk viaticketsharing

Beat the Heat - Leadership - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
  1. Inform a customer of a pending travel hold timeline
  2. Unify a login
  3. Solve an accounting ticket
  4. Lock a card
  5. Provide customer webinar info
  6. Resolve a receipt forwarding confirmation
  7. REsolve a transaction decline
  8. Resolve a login issue
  9. Assist with Business Legal name change
  10. Send a customer info on our onboarding sessions
  11. Help set up Bill Pay Approvals
  12. Solve a spam ticket
  13. Solve a Ramp swaps ticket
  14. Resolve a bank account issue
  15. Triage an expense policy
  16. Change a statement date
  17. Resolve a payment error issue
  18. Help a customer defer a payment
  19. Send a MQ inquiry to disputes
  20. Solve a bill pay ticket
  21. Assist with vendor management
  22. Help a customer redeem cashback
  23. Change an account owner
  24. Solve 20 tickets
  25. Reissue a card
  26. Resolve a Advisor Council issue
  27. Troubleshoot SMS not delieverd
  28. Assit with something related to tax support
  29. Resolve an employee repayment issue
  30. Resolve a reciept issue
  31. Merge a ticket
  32. Inform a customer how to request SOC2 report
  33. Go to an office hours
  34. Resolve a Stripe OFAC Failure
  35. Verify a customer via Auth request
  36. Solve a Bill Pay ticket
  37. Submit a feature request
  38. Resolve an intergration issue
  39. Merge a ticket (correctly)
  40. Offboard a company
  41. Tell a customer how to dispute
  42. Change a statement date
  43. Resolve a referral payout issue
  44. EScalate to risk via ticket sharing