Being on time(no graceperiod) 5days in a rowCalled aCSM with anafter-hoursemergencyfor a clientSuccessfullytransferred aPNC to oursales team onAbby ConnectHelp outanotherBlock withcallsGiveKUDOS tosomeone inanotherdepartmentGot at least3 good callsback from aCSM or QASent Kenna3 calls withgreatempathySent Kenna10 perfectconfirmationcallsTook over180 callsin 1 dayHad both AT& HT in goalfor 5 days ina rowHadperfectattendancefor a weekSentKenna 5perfectcallsHad nomistakescome backfor 5 days ina rowTake a perfectcall on AbbyConnect(approved byKenna)CompletedLive Chat &SalesforcetrainingGiveKUDOS tosomeoneon Pride!Hadanotherreceptionistshadow youSent Kenna5 calls wherewe had greatprobingSent anencouragingmessage toeach memberon DevotionMade an asuggestion foran accountupdate/changeto KennaSent Kennaa perfect de-escalationcallHad thehighest CallVolume onthe team fora day!Have nomistakes forRidley Defensefor at least 5days in a rowAnswer Timewas in goalfor 5 days ina rowBeing on time(no graceperiod) 5days in a rowCalled aCSM with anafter-hoursemergencyfor a clientSuccessfullytransferred aPNC to oursales team onAbby ConnectHelp outanotherBlock withcallsGiveKUDOS tosomeone inanotherdepartmentGot at least3 good callsback from aCSM or QASent Kenna3 calls withgreatempathySent Kenna10 perfectconfirmationcallsTook over180 callsin 1 dayHad both AT& HT in goalfor 5 days ina rowHadperfectattendancefor a weekSentKenna 5perfectcallsHad nomistakescome backfor 5 days ina rowTake a perfectcall on AbbyConnect(approved byKenna)CompletedLive Chat &SalesforcetrainingGiveKUDOS tosomeoneon Pride!Hadanotherreceptionistshadow youSent Kenna5 calls wherewe had greatprobingSent anencouragingmessage toeach memberon DevotionMade an asuggestion foran accountupdate/changeto KennaSent Kennaa perfect de-escalationcallHad thehighest CallVolume onthe team fora day!Have nomistakes forRidley Defensefor at least 5days in a rowAnswer Timewas in goalfor 5 days ina row

Devotion July BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Being on time (no grace period) 5 days in a row
  2. Called a CSM with an after-hours emergency for a client
  3. Successfully transferred a PNC to our sales team on Abby Connect
  4. Help out another Block with calls
  5. Give KUDOS to someone in another department
  6. Got at least 3 good calls back from a CSM or QA
  7. Sent Kenna 3 calls with great empathy
  8. Sent Kenna 10 perfect confirmation calls
  9. Took over 180 calls in 1 day
  10. Had both AT & HT in goal for 5 days in a row
  11. Had perfect attendance for a week
  12. Sent Kenna 5 perfect calls
  13. Had no mistakes come back for 5 days in a row
  14. Take a perfect call on Abby Connect (approved by Kenna)
  15. Completed Live Chat & Salesforce training
  16. Give KUDOS to someone on Pride!
  17. Had another receptionist shadow you
  18. Sent Kenna 5 calls where we had great probing
  19. Sent an encouraging message to each member on Devotion
  20. Made an a suggestion for an account update/change to Kenna
  21. Sent Kenna a perfect de-escalation call
  22. Had the highest Call Volume on the team for a day!
  23. Have no mistakes for Ridley Defense for at least 5 days in a row
  24. Answer Time was in goal for 5 days in a row