Help outanotherBlock withcallsGiveKUDOS tosomeone inanotherdepartmentGot at least3 good callsback from aCSM or QASent Kennaa perfect de-escalationcallHad thehighest CallVolume onthe team fora day!Take a perfectcall on AbbyConnect(approved byKenna)Called aCSM with anafter-hoursemergencyfor a clientSuccessfullytransferred aPNC to oursales team onAbby ConnectHadanotherreceptionistshadow youGiveKUDOS tosomeoneon Pride!Had both AT& HT in goalfor 5 days ina rowCompletedLive Chat &SalesforcetrainingHave nomistakes forRidley Defensefor at least 5days in a rowMade an asuggestion foran accountupdate/changeto KennaHad nomistakescome backfor 5 days ina rowSent anencouragingmessage toeach memberon DevotionSent Kenna10 perfectconfirmationcallsSent Kenna3 calls withgreatempathyTook over180 callsin 1 dayHadperfectattendancefor a weekSentKenna 5perfectcallsBeing on time(no graceperiod) 5days in a rowAnswer Timewas in goalfor 5 days ina rowSent Kenna5 calls wherewe had greatprobingHelp outanotherBlock withcallsGiveKUDOS tosomeone inanotherdepartmentGot at least3 good callsback from aCSM or QASent Kennaa perfect de-escalationcallHad thehighest CallVolume onthe team fora day!Take a perfectcall on AbbyConnect(approved byKenna)Called aCSM with anafter-hoursemergencyfor a clientSuccessfullytransferred aPNC to oursales team onAbby ConnectHadanotherreceptionistshadow youGiveKUDOS tosomeoneon Pride!Had both AT& HT in goalfor 5 days ina rowCompletedLive Chat &SalesforcetrainingHave nomistakes forRidley Defensefor at least 5days in a rowMade an asuggestion foran accountupdate/changeto KennaHad nomistakescome backfor 5 days ina rowSent anencouragingmessage toeach memberon DevotionSent Kenna10 perfectconfirmationcallsSent Kenna3 calls withgreatempathyTook over180 callsin 1 dayHadperfectattendancefor a weekSentKenna 5perfectcallsBeing on time(no graceperiod) 5days in a rowAnswer Timewas in goalfor 5 days ina rowSent Kenna5 calls wherewe had greatprobing

Devotion July BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help out another Block with calls
  2. Give KUDOS to someone in another department
  3. Got at least 3 good calls back from a CSM or QA
  4. Sent Kenna a perfect de-escalation call
  5. Had the highest Call Volume on the team for a day!
  6. Take a perfect call on Abby Connect (approved by Kenna)
  7. Called a CSM with an after-hours emergency for a client
  8. Successfully transferred a PNC to our sales team on Abby Connect
  9. Had another receptionist shadow you
  10. Give KUDOS to someone on Pride!
  11. Had both AT & HT in goal for 5 days in a row
  12. Completed Live Chat & Salesforce training
  13. Have no mistakes for Ridley Defense for at least 5 days in a row
  14. Made an a suggestion for an account update/change to Kenna
  15. Had no mistakes come back for 5 days in a row
  16. Sent an encouraging message to each member on Devotion
  17. Sent Kenna 10 perfect confirmation calls
  18. Sent Kenna 3 calls with great empathy
  19. Took over 180 calls in 1 day
  20. Had perfect attendance for a week
  21. Sent Kenna 5 perfect calls
  22. Being on time (no grace period) 5 days in a row
  23. Answer Time was in goal for 5 days in a row
  24. Sent Kenna 5 calls where we had great probing