Take a perfectcall on AbbyConnect(approved byKenna)Got at least3 good callsback from aCSM or QACompletedLive Chat &SalesforcetrainingSent Kenna10 perfectconfirmationcallsHad nomistakescome backfor 5 days ina rowHad both AT& HT in goalfor 5 days ina rowSent Kenna5 calls wherewe had greatprobingGiveKUDOS tosomeoneon Pride!Being on time(no graceperiod) 5days in a rowHelp outanotherBlock withcallsHadperfectattendancefor a weekMade an asuggestion foran accountupdate/changeto KennaSentKenna 5perfectcallsGiveKUDOS tosomeone inanotherdepartmentSent anencouragingmessage toeach memberon DevotionTook over180 callsin 1 dayHadanotherreceptionistshadow youHave nomistakes forRidley Defensefor at least 5days in a rowSuccessfullytransferred aPNC to oursales team onAbby ConnectCalled aCSM with anafter-hoursemergencyfor a clientAnswer Timewas in goalfor 5 days ina rowSent Kenna3 calls withgreatempathyHad thehighest CallVolume onthe team fora day!Sent Kennaa perfect de-escalationcallTake a perfectcall on AbbyConnect(approved byKenna)Got at least3 good callsback from aCSM or QACompletedLive Chat &SalesforcetrainingSent Kenna10 perfectconfirmationcallsHad nomistakescome backfor 5 days ina rowHad both AT& HT in goalfor 5 days ina rowSent Kenna5 calls wherewe had greatprobingGiveKUDOS tosomeoneon Pride!Being on time(no graceperiod) 5days in a rowHelp outanotherBlock withcallsHadperfectattendancefor a weekMade an asuggestion foran accountupdate/changeto KennaSentKenna 5perfectcallsGiveKUDOS tosomeone inanotherdepartmentSent anencouragingmessage toeach memberon DevotionTook over180 callsin 1 dayHadanotherreceptionistshadow youHave nomistakes forRidley Defensefor at least 5days in a rowSuccessfullytransferred aPNC to oursales team onAbby ConnectCalled aCSM with anafter-hoursemergencyfor a clientAnswer Timewas in goalfor 5 days ina rowSent Kenna3 calls withgreatempathyHad thehighest CallVolume onthe team fora day!Sent Kennaa perfect de-escalationcall

Devotion July BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Take a perfect call on Abby Connect (approved by Kenna)
  2. Got at least 3 good calls back from a CSM or QA
  3. Completed Live Chat & Salesforce training
  4. Sent Kenna 10 perfect confirmation calls
  5. Had no mistakes come back for 5 days in a row
  6. Had both AT & HT in goal for 5 days in a row
  7. Sent Kenna 5 calls where we had great probing
  8. Give KUDOS to someone on Pride!
  9. Being on time (no grace period) 5 days in a row
  10. Help out another Block with calls
  11. Had perfect attendance for a week
  12. Made an a suggestion for an account update/change to Kenna
  13. Sent Kenna 5 perfect calls
  14. Give KUDOS to someone in another department
  15. Sent an encouraging message to each member on Devotion
  16. Took over 180 calls in 1 day
  17. Had another receptionist shadow you
  18. Have no mistakes for Ridley Defense for at least 5 days in a row
  19. Successfully transferred a PNC to our sales team on Abby Connect
  20. Called a CSM with an after-hours emergency for a client
  21. Answer Time was in goal for 5 days in a row
  22. Sent Kenna 3 calls with great empathy
  23. Had the highest Call Volume on the team for a day!
  24. Sent Kenna a perfect de-escalation call