Sent Kenna5 calls wherewe had greatprobingTake a perfectcall on AbbyConnect(approved byKenna)Help outanotherBlock withcallsSent anencouragingmessage toeach memberon DevotionGiveKUDOS tosomeone inanotherdepartmentHad thehighest CallVolume onthe team fora day!Being on time(no graceperiod) 5days in a rowHave nomistakes forRidley Defensefor at least 5days in a rowTook over180 callsin 1 dayAnswer Timewas in goalfor 5 days ina rowGot at least3 good callsback from aCSM or QASent Kenna10 perfectconfirmationcallsCalled aCSM with anafter-hoursemergencyfor a clientSent Kenna3 calls withgreatempathySent Kennaa perfect de-escalationcallGiveKUDOS tosomeoneon Pride!SentKenna 5perfectcallsHadperfectattendancefor a weekMade an asuggestion foran accountupdate/changeto KennaCompletedLive Chat &SalesforcetrainingHad nomistakescome backfor 5 days ina rowHadanotherreceptionistshadow youHad both AT& HT in goalfor 5 days ina rowSuccessfullytransferred aPNC to oursales team onAbby ConnectSent Kenna5 calls wherewe had greatprobingTake a perfectcall on AbbyConnect(approved byKenna)Help outanotherBlock withcallsSent anencouragingmessage toeach memberon DevotionGiveKUDOS tosomeone inanotherdepartmentHad thehighest CallVolume onthe team fora day!Being on time(no graceperiod) 5days in a rowHave nomistakes forRidley Defensefor at least 5days in a rowTook over180 callsin 1 dayAnswer Timewas in goalfor 5 days ina rowGot at least3 good callsback from aCSM or QASent Kenna10 perfectconfirmationcallsCalled aCSM with anafter-hoursemergencyfor a clientSent Kenna3 calls withgreatempathySent Kennaa perfect de-escalationcallGiveKUDOS tosomeoneon Pride!SentKenna 5perfectcallsHadperfectattendancefor a weekMade an asuggestion foran accountupdate/changeto KennaCompletedLive Chat &SalesforcetrainingHad nomistakescome backfor 5 days ina rowHadanotherreceptionistshadow youHad both AT& HT in goalfor 5 days ina rowSuccessfullytransferred aPNC to oursales team onAbby Connect

Devotion July BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent Kenna 5 calls where we had great probing
  2. Take a perfect call on Abby Connect (approved by Kenna)
  3. Help out another Block with calls
  4. Sent an encouraging message to each member on Devotion
  5. Give KUDOS to someone in another department
  6. Had the highest Call Volume on the team for a day!
  7. Being on time (no grace period) 5 days in a row
  8. Have no mistakes for Ridley Defense for at least 5 days in a row
  9. Took over 180 calls in 1 day
  10. Answer Time was in goal for 5 days in a row
  11. Got at least 3 good calls back from a CSM or QA
  12. Sent Kenna 10 perfect confirmation calls
  13. Called a CSM with an after-hours emergency for a client
  14. Sent Kenna 3 calls with great empathy
  15. Sent Kenna a perfect de-escalation call
  16. Give KUDOS to someone on Pride!
  17. Sent Kenna 5 perfect calls
  18. Had perfect attendance for a week
  19. Made an a suggestion for an account update/change to Kenna
  20. Completed Live Chat & Salesforce training
  21. Had no mistakes come back for 5 days in a row
  22. Had another receptionist shadow you
  23. Had both AT & HT in goal for 5 days in a row
  24. Successfully transferred a PNC to our sales team on Abby Connect