Successfullytransferred aPNC to oursales team onAbby ConnectHad nomistakescome backfor 5 days ina rowAnswer Timewas in goalfor 5 days ina rowSent anencouragingmessage toeach memberon DevotionGiveKUDOS tosomeone inanotherdepartmentCalled aCSM with anafter-hoursemergencyfor a clientHadperfectattendancefor a weekSent Kenna5 calls wherewe had greatprobingGot at least3 good callsback from aCSM or QASent Kennaa perfect de-escalationcallTook over180 callsin 1 dayHelp outanotherBlock withcallsSent Kenna3 calls withgreatempathyHave nomistakes forRidley Defensefor at least 5days in a rowBeing on time(no graceperiod) 5days in a rowSentKenna 5perfectcallsGiveKUDOS tosomeoneon Pride!Had both AT& HT in goalfor 5 days ina rowMade an asuggestion foran accountupdate/changeto KennaTake a perfectcall on AbbyConnect(approved byKenna)Sent Kenna10 perfectconfirmationcallsHadanotherreceptionistshadow youHad thehighest CallVolume onthe team fora day!CompletedLive Chat &SalesforcetrainingSuccessfullytransferred aPNC to oursales team onAbby ConnectHad nomistakescome backfor 5 days ina rowAnswer Timewas in goalfor 5 days ina rowSent anencouragingmessage toeach memberon DevotionGiveKUDOS tosomeone inanotherdepartmentCalled aCSM with anafter-hoursemergencyfor a clientHadperfectattendancefor a weekSent Kenna5 calls wherewe had greatprobingGot at least3 good callsback from aCSM or QASent Kennaa perfect de-escalationcallTook over180 callsin 1 dayHelp outanotherBlock withcallsSent Kenna3 calls withgreatempathyHave nomistakes forRidley Defensefor at least 5days in a rowBeing on time(no graceperiod) 5days in a rowSentKenna 5perfectcallsGiveKUDOS tosomeoneon Pride!Had both AT& HT in goalfor 5 days ina rowMade an asuggestion foran accountupdate/changeto KennaTake a perfectcall on AbbyConnect(approved byKenna)Sent Kenna10 perfectconfirmationcallsHadanotherreceptionistshadow youHad thehighest CallVolume onthe team fora day!CompletedLive Chat &Salesforcetraining

Devotion July BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully transferred a PNC to our sales team on Abby Connect
  2. Had no mistakes come back for 5 days in a row
  3. Answer Time was in goal for 5 days in a row
  4. Sent an encouraging message to each member on Devotion
  5. Give KUDOS to someone in another department
  6. Called a CSM with an after-hours emergency for a client
  7. Had perfect attendance for a week
  8. Sent Kenna 5 calls where we had great probing
  9. Got at least 3 good calls back from a CSM or QA
  10. Sent Kenna a perfect de-escalation call
  11. Took over 180 calls in 1 day
  12. Help out another Block with calls
  13. Sent Kenna 3 calls with great empathy
  14. Have no mistakes for Ridley Defense for at least 5 days in a row
  15. Being on time (no grace period) 5 days in a row
  16. Sent Kenna 5 perfect calls
  17. Give KUDOS to someone on Pride!
  18. Had both AT & HT in goal for 5 days in a row
  19. Made an a suggestion for an account update/change to Kenna
  20. Take a perfect call on Abby Connect (approved by Kenna)
  21. Sent Kenna 10 perfect confirmation calls
  22. Had another receptionist shadow you
  23. Had the highest Call Volume on the team for a day!
  24. Completed Live Chat & Salesforce training