Had both AT& HT in goalfor 5 days ina rowSent anencouragingmessage toeach memberon DevotionTake a perfectcall on AbbyConnect(approved byKenna)Had nomistakescome backfor 5 days ina rowTook over180 callsin 1 dayHelp outanotherBlock withcallsSent Kennaa perfect de-escalationcallCompletedLive Chat &SalesforcetrainingGiveKUDOS tosomeoneon Pride!Made an asuggestion foran accountupdate/changeto KennaHadperfectattendancefor a weekHad thehighest CallVolume onthe team fora day!Have nomistakes forRidley Defensefor at least 5days in a rowCalled aCSM with anafter-hoursemergencyfor a clientSent Kenna3 calls withgreatempathySent Kenna10 perfectconfirmationcallsAnswer Timewas in goalfor 5 days ina rowBeing on time(no graceperiod) 5days in a rowSent Kenna5 calls wherewe had greatprobingHadanotherreceptionistshadow youSentKenna 5perfectcallsGiveKUDOS tosomeone inanotherdepartmentSuccessfullytransferred aPNC to oursales team onAbby ConnectGot at least3 good callsback from aCSM or QAHad both AT& HT in goalfor 5 days ina rowSent anencouragingmessage toeach memberon DevotionTake a perfectcall on AbbyConnect(approved byKenna)Had nomistakescome backfor 5 days ina rowTook over180 callsin 1 dayHelp outanotherBlock withcallsSent Kennaa perfect de-escalationcallCompletedLive Chat &SalesforcetrainingGiveKUDOS tosomeoneon Pride!Made an asuggestion foran accountupdate/changeto KennaHadperfectattendancefor a weekHad thehighest CallVolume onthe team fora day!Have nomistakes forRidley Defensefor at least 5days in a rowCalled aCSM with anafter-hoursemergencyfor a clientSent Kenna3 calls withgreatempathySent Kenna10 perfectconfirmationcallsAnswer Timewas in goalfor 5 days ina rowBeing on time(no graceperiod) 5days in a rowSent Kenna5 calls wherewe had greatprobingHadanotherreceptionistshadow youSentKenna 5perfectcallsGiveKUDOS tosomeone inanotherdepartmentSuccessfullytransferred aPNC to oursales team onAbby ConnectGot at least3 good callsback from aCSM or QA

Devotion July BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had both AT & HT in goal for 5 days in a row
  2. Sent an encouraging message to each member on Devotion
  3. Take a perfect call on Abby Connect (approved by Kenna)
  4. Had no mistakes come back for 5 days in a row
  5. Took over 180 calls in 1 day
  6. Help out another Block with calls
  7. Sent Kenna a perfect de-escalation call
  8. Completed Live Chat & Salesforce training
  9. Give KUDOS to someone on Pride!
  10. Made an a suggestion for an account update/change to Kenna
  11. Had perfect attendance for a week
  12. Had the highest Call Volume on the team for a day!
  13. Have no mistakes for Ridley Defense for at least 5 days in a row
  14. Called a CSM with an after-hours emergency for a client
  15. Sent Kenna 3 calls with great empathy
  16. Sent Kenna 10 perfect confirmation calls
  17. Answer Time was in goal for 5 days in a row
  18. Being on time (no grace period) 5 days in a row
  19. Sent Kenna 5 calls where we had great probing
  20. Had another receptionist shadow you
  21. Sent Kenna 5 perfect calls
  22. Give KUDOS to someone in another department
  23. Successfully transferred a PNC to our sales team on Abby Connect
  24. Got at least 3 good calls back from a CSM or QA