(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Called a CSM with an after-hours emergency for a client
Had the highest Call Volume on the team for a day!
Sent Kenna 5 calls where we had great probing
Sent Kenna 3 calls with great empathy
Completed Live Chat & Salesforce training
Took over 180 calls in 1 day
Had both AT & HT in goal for 5 days in a row
Being on time (no grace period) 5 days in a row
Have no mistakes for Ridley Defense for at least 5 days in a row
Sent an encouraging message to each member on Devotion
Take a perfect call on Abby Connect (approved by Kenna)
Sent Kenna a perfect de-escalation call
Got at least 3 good calls back from a CSM or QA
Sent Kenna 10 perfect confirmation calls
Had perfect attendance for a week
Successfully transferred a PNC to our sales team on Abby Connect
Help out another Block with calls
Sent Kenna 5 perfect calls
Answer Time was in goal for 5 days in a row
Give KUDOS to someone in another department
Made an a suggestion for an account update/change to Kenna