Had thehighest CallVolume onthe team fora day!Have nomistakes forRidley Defensefor at least 5days in a rowHadanotherreceptionistshadow youAnswer Timewas in goalfor 5 days ina rowSent Kennaa perfect de-escalationcallBeing on time(no graceperiod) 5days in a rowHad nomistakescome backfor 5 days ina rowTake a perfectcall on AbbyConnect(approved byKenna)GiveKUDOS tosomeoneon Pride!SentKenna 5perfectcallsSent Kenna5 calls wherewe had greatprobingMade an asuggestion foran accountupdate/changeto KennaSent Kenna3 calls withgreatempathyCalled aCSM with anafter-hoursemergencyfor a clientTook over180 callsin 1 dayGot at least3 good callsback from aCSM or QAHad both AT& HT in goalfor 5 days ina rowSuccessfullytransferred aPNC to oursales team onAbby ConnectSent anencouragingmessage toeach memberon DevotionCompletedLive Chat &SalesforcetrainingHadperfectattendancefor a weekGiveKUDOS tosomeone inanotherdepartmentHelp outanotherBlock withcallsSent Kenna10 perfectconfirmationcallsHad thehighest CallVolume onthe team fora day!Have nomistakes forRidley Defensefor at least 5days in a rowHadanotherreceptionistshadow youAnswer Timewas in goalfor 5 days ina rowSent Kennaa perfect de-escalationcallBeing on time(no graceperiod) 5days in a rowHad nomistakescome backfor 5 days ina rowTake a perfectcall on AbbyConnect(approved byKenna)GiveKUDOS tosomeoneon Pride!SentKenna 5perfectcallsSent Kenna5 calls wherewe had greatprobingMade an asuggestion foran accountupdate/changeto KennaSent Kenna3 calls withgreatempathyCalled aCSM with anafter-hoursemergencyfor a clientTook over180 callsin 1 dayGot at least3 good callsback from aCSM or QAHad both AT& HT in goalfor 5 days ina rowSuccessfullytransferred aPNC to oursales team onAbby ConnectSent anencouragingmessage toeach memberon DevotionCompletedLive Chat &SalesforcetrainingHadperfectattendancefor a weekGiveKUDOS tosomeone inanotherdepartmentHelp outanotherBlock withcallsSent Kenna10 perfectconfirmationcalls

Devotion July BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had the highest Call Volume on the team for a day!
  2. Have no mistakes for Ridley Defense for at least 5 days in a row
  3. Had another receptionist shadow you
  4. Answer Time was in goal for 5 days in a row
  5. Sent Kenna a perfect de-escalation call
  6. Being on time (no grace period) 5 days in a row
  7. Had no mistakes come back for 5 days in a row
  8. Take a perfect call on Abby Connect (approved by Kenna)
  9. Give KUDOS to someone on Pride!
  10. Sent Kenna 5 perfect calls
  11. Sent Kenna 5 calls where we had great probing
  12. Made an a suggestion for an account update/change to Kenna
  13. Sent Kenna 3 calls with great empathy
  14. Called a CSM with an after-hours emergency for a client
  15. Took over 180 calls in 1 day
  16. Got at least 3 good calls back from a CSM or QA
  17. Had both AT & HT in goal for 5 days in a row
  18. Successfully transferred a PNC to our sales team on Abby Connect
  19. Sent an encouraging message to each member on Devotion
  20. Completed Live Chat & Salesforce training
  21. Had perfect attendance for a week
  22. Give KUDOS to someone in another department
  23. Help out another Block with calls
  24. Sent Kenna 10 perfect confirmation calls