Sent Kenna10 perfectconfirmationcallsHadanotherreceptionistshadow youSent Kennaa perfect de-escalationcallGiveKUDOS tosomeoneon Pride!SentKenna 5perfectcallsGiveKUDOS tosomeone inanotherdepartmentHelp outanotherBlock withcallsHave nomistakes forRidley Defensefor at least 5days in a rowHadperfectattendancefor a weekCompletedLive Chat &SalesforcetrainingAnswer Timewas in goalfor 5 days ina rowMade an asuggestion foran accountupdate/changeto KennaCalled aCSM with anafter-hoursemergencyfor a clientHad nomistakescome backfor 5 days ina rowHad both AT& HT in goalfor 5 days ina rowSent Kenna3 calls withgreatempathySuccessfullytransferred aPNC to oursales team onAbby ConnectTake a perfectcall on AbbyConnect(approved byKenna)Sent anencouragingmessage toeach memberon DevotionSent Kenna5 calls wherewe had greatprobingHad thehighest CallVolume onthe team fora day!Took over180 callsin 1 dayGot at least3 good callsback from aCSM or QABeing on time(no graceperiod) 5days in a rowSent Kenna10 perfectconfirmationcallsHadanotherreceptionistshadow youSent Kennaa perfect de-escalationcallGiveKUDOS tosomeoneon Pride!SentKenna 5perfectcallsGiveKUDOS tosomeone inanotherdepartmentHelp outanotherBlock withcallsHave nomistakes forRidley Defensefor at least 5days in a rowHadperfectattendancefor a weekCompletedLive Chat &SalesforcetrainingAnswer Timewas in goalfor 5 days ina rowMade an asuggestion foran accountupdate/changeto KennaCalled aCSM with anafter-hoursemergencyfor a clientHad nomistakescome backfor 5 days ina rowHad both AT& HT in goalfor 5 days ina rowSent Kenna3 calls withgreatempathySuccessfullytransferred aPNC to oursales team onAbby ConnectTake a perfectcall on AbbyConnect(approved byKenna)Sent anencouragingmessage toeach memberon DevotionSent Kenna5 calls wherewe had greatprobingHad thehighest CallVolume onthe team fora day!Took over180 callsin 1 dayGot at least3 good callsback from aCSM or QABeing on time(no graceperiod) 5days in a row

Devotion July BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent Kenna 10 perfect confirmation calls
  2. Had another receptionist shadow you
  3. Sent Kenna a perfect de-escalation call
  4. Give KUDOS to someone on Pride!
  5. Sent Kenna 5 perfect calls
  6. Give KUDOS to someone in another department
  7. Help out another Block with calls
  8. Have no mistakes for Ridley Defense for at least 5 days in a row
  9. Had perfect attendance for a week
  10. Completed Live Chat & Salesforce training
  11. Answer Time was in goal for 5 days in a row
  12. Made an a suggestion for an account update/change to Kenna
  13. Called a CSM with an after-hours emergency for a client
  14. Had no mistakes come back for 5 days in a row
  15. Had both AT & HT in goal for 5 days in a row
  16. Sent Kenna 3 calls with great empathy
  17. Successfully transferred a PNC to our sales team on Abby Connect
  18. Take a perfect call on Abby Connect (approved by Kenna)
  19. Sent an encouraging message to each member on Devotion
  20. Sent Kenna 5 calls where we had great probing
  21. Had the highest Call Volume on the team for a day!
  22. Took over 180 calls in 1 day
  23. Got at least 3 good calls back from a CSM or QA
  24. Being on time (no grace period) 5 days in a row