CompletedLive Chat &SalesforcetrainingGot at least3 good callsback from aCSM or QAHad nomistakescome backfor 5 days ina rowSentKenna 5perfectcallsSent Kenna5 calls wherewe had greatprobingTake a perfectcall on AbbyConnect(approved byKenna)Called aCSM with anafter-hoursemergencyfor a clientHelp outanotherBlock withcallsHad both AT& HT in goalfor 5 days ina rowSent Kenna10 perfectconfirmationcallsSent Kennaa perfect de-escalationcallSuccessfullytransferred aPNC to oursales team onAbby ConnectTook over180 callsin 1 dayBeing on time(no graceperiod) 5days in a rowHad thehighest CallVolume onthe team fora day!Answer Timewas in goalfor 5 days ina rowHadanotherreceptionistshadow youHadperfectattendancefor a weekHave nomistakes forRidley Defensefor at least 5days in a rowMade an asuggestion foran accountupdate/changeto KennaGiveKUDOS tosomeone inanotherdepartmentSent anencouragingmessage toeach memberon DevotionGiveKUDOS tosomeoneon Pride!Sent Kenna3 calls withgreatempathyCompletedLive Chat &SalesforcetrainingGot at least3 good callsback from aCSM or QAHad nomistakescome backfor 5 days ina rowSentKenna 5perfectcallsSent Kenna5 calls wherewe had greatprobingTake a perfectcall on AbbyConnect(approved byKenna)Called aCSM with anafter-hoursemergencyfor a clientHelp outanotherBlock withcallsHad both AT& HT in goalfor 5 days ina rowSent Kenna10 perfectconfirmationcallsSent Kennaa perfect de-escalationcallSuccessfullytransferred aPNC to oursales team onAbby ConnectTook over180 callsin 1 dayBeing on time(no graceperiod) 5days in a rowHad thehighest CallVolume onthe team fora day!Answer Timewas in goalfor 5 days ina rowHadanotherreceptionistshadow youHadperfectattendancefor a weekHave nomistakes forRidley Defensefor at least 5days in a rowMade an asuggestion foran accountupdate/changeto KennaGiveKUDOS tosomeone inanotherdepartmentSent anencouragingmessage toeach memberon DevotionGiveKUDOS tosomeoneon Pride!Sent Kenna3 calls withgreatempathy

Devotion July BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed Live Chat & Salesforce training
  2. Got at least 3 good calls back from a CSM or QA
  3. Had no mistakes come back for 5 days in a row
  4. Sent Kenna 5 perfect calls
  5. Sent Kenna 5 calls where we had great probing
  6. Take a perfect call on Abby Connect (approved by Kenna)
  7. Called a CSM with an after-hours emergency for a client
  8. Help out another Block with calls
  9. Had both AT & HT in goal for 5 days in a row
  10. Sent Kenna 10 perfect confirmation calls
  11. Sent Kenna a perfect de-escalation call
  12. Successfully transferred a PNC to our sales team on Abby Connect
  13. Took over 180 calls in 1 day
  14. Being on time (no grace period) 5 days in a row
  15. Had the highest Call Volume on the team for a day!
  16. Answer Time was in goal for 5 days in a row
  17. Had another receptionist shadow you
  18. Had perfect attendance for a week
  19. Have no mistakes for Ridley Defense for at least 5 days in a row
  20. Made an a suggestion for an account update/change to Kenna
  21. Give KUDOS to someone in another department
  22. Sent an encouraging message to each member on Devotion
  23. Give KUDOS to someone on Pride!
  24. Sent Kenna 3 calls with great empathy