Called aCSM with anafter-hoursemergencyfor a clientHad thehighest CallVolume onthe team fora day!Sent Kenna5 calls wherewe had greatprobingSent Kenna3 calls withgreatempathyCompletedLive Chat &SalesforcetrainingTook over180 callsin 1 dayHad both AT& HT in goalfor 5 days ina rowBeing on time(no graceperiod) 5days in a rowHave nomistakes forRidley Defensefor at least 5days in a rowSent anencouragingmessage toeach memberon DevotionTake a perfectcall on AbbyConnect(approved byKenna)Sent Kennaa perfect de-escalationcallGot at least3 good callsback from aCSM or QASent Kenna10 perfectconfirmationcallsHadperfectattendancefor a weekSuccessfullytransferred aPNC to oursales team onAbby ConnectHelp outanotherBlock withcallsSentKenna 5perfectcallsAnswer Timewas in goalfor 5 days ina rowGiveKUDOS tosomeone inanotherdepartmentMade an asuggestion foran accountupdate/changeto KennaHad nomistakescome backfor 5 days ina rowHadanotherreceptionistshadow youGiveKUDOS tosomeoneon Pride!Called aCSM with anafter-hoursemergencyfor a clientHad thehighest CallVolume onthe team fora day!Sent Kenna5 calls wherewe had greatprobingSent Kenna3 calls withgreatempathyCompletedLive Chat &SalesforcetrainingTook over180 callsin 1 dayHad both AT& HT in goalfor 5 days ina rowBeing on time(no graceperiod) 5days in a rowHave nomistakes forRidley Defensefor at least 5days in a rowSent anencouragingmessage toeach memberon DevotionTake a perfectcall on AbbyConnect(approved byKenna)Sent Kennaa perfect de-escalationcallGot at least3 good callsback from aCSM or QASent Kenna10 perfectconfirmationcallsHadperfectattendancefor a weekSuccessfullytransferred aPNC to oursales team onAbby ConnectHelp outanotherBlock withcallsSentKenna 5perfectcallsAnswer Timewas in goalfor 5 days ina rowGiveKUDOS tosomeone inanotherdepartmentMade an asuggestion foran accountupdate/changeto KennaHad nomistakescome backfor 5 days ina rowHadanotherreceptionistshadow youGiveKUDOS tosomeoneon Pride!

Devotion July BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called a CSM with an after-hours emergency for a client
  2. Had the highest Call Volume on the team for a day!
  3. Sent Kenna 5 calls where we had great probing
  4. Sent Kenna 3 calls with great empathy
  5. Completed Live Chat & Salesforce training
  6. Took over 180 calls in 1 day
  7. Had both AT & HT in goal for 5 days in a row
  8. Being on time (no grace period) 5 days in a row
  9. Have no mistakes for Ridley Defense for at least 5 days in a row
  10. Sent an encouraging message to each member on Devotion
  11. Take a perfect call on Abby Connect (approved by Kenna)
  12. Sent Kenna a perfect de-escalation call
  13. Got at least 3 good calls back from a CSM or QA
  14. Sent Kenna 10 perfect confirmation calls
  15. Had perfect attendance for a week
  16. Successfully transferred a PNC to our sales team on Abby Connect
  17. Help out another Block with calls
  18. Sent Kenna 5 perfect calls
  19. Answer Time was in goal for 5 days in a row
  20. Give KUDOS to someone in another department
  21. Made an a suggestion for an account update/change to Kenna
  22. Had no mistakes come back for 5 days in a row
  23. Had another receptionist shadow you
  24. Give KUDOS to someone on Pride!