Called in atleast 2x forsamereported issuein last 30 daysCalled torelocateequipmentGhostCallAlldevicesaffectedDamagedservicecableCustomernot home totroubleshootCallingfor ticketupdateCurrentlyhas an openticket forreportedissueAllservicesaffected /no outageRouterreplacementCalled tocancelserviceUpgradespeedpackageBBU isdead/dyingNon-CustomerreportingissueIssue resolvedbeforetroubleshootingRecentInstallSingledeviceissuePowerOutageWrongNumberRefer toTotalTech/ProductSupportCustomertyping inwrongpasswordCustomerdisconnectedfor Non-payAble tobypassrouterStatic/Noiseon phonelinesCalled in atleast 2x forsamereported issuein last 30 daysCalled torelocateequipmentGhostCallAlldevicesaffectedDamagedservicecableCustomernot home totroubleshootCallingfor ticketupdateCurrentlyhas an openticket forreportedissueAllservicesaffected /no outageRouterreplacementCalled tocancelserviceUpgradespeedpackageBBU isdead/dyingNon-CustomerreportingissueIssue resolvedbeforetroubleshootingRecentInstallSingledeviceissuePowerOutageWrongNumberRefer toTotalTech/ProductSupportCustomertyping inwrongpasswordCustomerdisconnectedfor Non-payAble tobypassrouterStatic/Noiseon phonelines

NRTC Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Called in at least 2x for same reported issue in last 30 days
  2. Called to relocate equipment
  3. Ghost Call
  4. All devices affected
  5. Damaged service cable
  6. Customer not home to troubleshoot
  7. Calling for ticket update
  8. Currently has an open ticket for reported issue
  9. All services affected / no outage
  10. Router replacement
  11. Called to cancel service
  12. Upgrade speed package
  13. BBU is dead/dying
  14. Non-Customer reporting issue
  15. Issue resolved before troubleshooting
  16. Recent Install
  17. Single device issue
  18. Power Outage
  19. Wrong Number
  20. Refer to TotalTech/Product Support
  21. Customer typing in wrong password
  22. Customer disconnected for Non-pay
  23. Able to bypass router
  24. Static/Noise on phone lines