(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Static/Noise on phone lines
Router replacement
Customer disconnected for Non-pay
Damaged service cable
Wrong Number
Called to relocate equipment
Non-Customer reporting issue
Customer typing in wrong password
Single device issue
Issue resolved before troubleshooting
BBU is dead/dying
Recent Install
Customer not home to troubleshoot
All services affected / no outage
Upgrade speed package
Calling for ticket update
Ghost Call
Called in at least 2x for same reported issue in last 30 days