(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wrong Number
Issue resolved before troubleshooting
Customer typing in wrong password
All devices affected
Called to cancel service
Able to bypass router
Ghost Call
Recent Install
All services affected / no outage
Calling for ticket update
Static/Noise on phone lines
Upgrade speed package
Power Outage
Called to relocate equipment
Single device issue
Damaged service cable
Refer to TotalTech/Product Support
Currently has an open ticket for reported issue
Router replacement
BBU is dead/dying
Non-Customer reporting issue
Customer disconnected for Non-pay
Customer not home to troubleshoot
Called in at least 2x for same reported issue in last 30 days
