Non-CustomerreportingissueGhostCallSingledeviceissueCalled torelocateequipmentRouterreplacementIssue resolvedbeforetroubleshootingStatic/Noiseon phonelinesRecentInstallCustomernot home totroubleshootCustomerdisconnectedfor Non-payCustomertyping inwrongpasswordAlldevicesaffectedWrongNumberDamagedservicecableCallingfor ticketupdateCurrentlyhas an openticket forreportedissueAble tobypassrouterAllservicesaffected /no outageBBU isdead/dyingCalled in atleast 2x forsamereported issuein last 30 daysRefer toTotalTech/ProductSupportPowerOutageCalled tocancelserviceUpgradespeedpackageNon-CustomerreportingissueGhostCallSingledeviceissueCalled torelocateequipmentRouterreplacementIssue resolvedbeforetroubleshootingStatic/Noiseon phonelinesRecentInstallCustomernot home totroubleshootCustomerdisconnectedfor Non-payCustomertyping inwrongpasswordAlldevicesaffectedWrongNumberDamagedservicecableCallingfor ticketupdateCurrentlyhas an openticket forreportedissueAble tobypassrouterAllservicesaffected /no outageBBU isdead/dyingCalled in atleast 2x forsamereported issuein last 30 daysRefer toTotalTech/ProductSupportPowerOutageCalled tocancelserviceUpgradespeedpackage

NRTC Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Non-Customer reporting issue
  2. Ghost Call
  3. Single device issue
  4. Called to relocate equipment
  5. Router replacement
  6. Issue resolved before troubleshooting
  7. Static/Noise on phone lines
  8. Recent Install
  9. Customer not home to troubleshoot
  10. Customer disconnected for Non-pay
  11. Customer typing in wrong password
  12. All devices affected
  13. Wrong Number
  14. Damaged service cable
  15. Calling for ticket update
  16. Currently has an open ticket for reported issue
  17. Able to bypass router
  18. All services affected / no outage
  19. BBU is dead/dying
  20. Called in at least 2x for same reported issue in last 30 days
  21. Refer to TotalTech/Product Support
  22. Power Outage
  23. Called to cancel service
  24. Upgrade speed package