Called torelocateequipmentCustomerdisconnectedfor Non-payAble tobypassrouterRecentInstallRouterreplacementUpgradespeedpackagePowerOutageBBU isdead/dyingSingledeviceissueAlldevicesaffectedCalled tocancelserviceNon-CustomerreportingissueGhostCallCalled in atleast 2x forsamereported issuein last 30 daysWrongNumberStatic/Noiseon phonelinesAllservicesaffected /no outageDamagedservicecableCustomernot home totroubleshootRefer toTotalTech/ProductSupportIssue resolvedbeforetroubleshootingCurrentlyhas an openticket forreportedissueCallingfor ticketupdateCustomertyping inwrongpasswordCalled torelocateequipmentCustomerdisconnectedfor Non-payAble tobypassrouterRecentInstallRouterreplacementUpgradespeedpackagePowerOutageBBU isdead/dyingSingledeviceissueAlldevicesaffectedCalled tocancelserviceNon-CustomerreportingissueGhostCallCalled in atleast 2x forsamereported issuein last 30 daysWrongNumberStatic/Noiseon phonelinesAllservicesaffected /no outageDamagedservicecableCustomernot home totroubleshootRefer toTotalTech/ProductSupportIssue resolvedbeforetroubleshootingCurrentlyhas an openticket forreportedissueCallingfor ticketupdateCustomertyping inwrongpassword

NRTC Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called to relocate equipment
  2. Customer disconnected for Non-pay
  3. Able to bypass router
  4. Recent Install
  5. Router replacement
  6. Upgrade speed package
  7. Power Outage
  8. BBU is dead/dying
  9. Single device issue
  10. All devices affected
  11. Called to cancel service
  12. Non-Customer reporting issue
  13. Ghost Call
  14. Called in at least 2x for same reported issue in last 30 days
  15. Wrong Number
  16. Static/Noise on phone lines
  17. All services affected / no outage
  18. Damaged service cable
  19. Customer not home to troubleshoot
  20. Refer to TotalTech/Product Support
  21. Issue resolved before troubleshooting
  22. Currently has an open ticket for reported issue
  23. Calling for ticket update
  24. Customer typing in wrong password