SingledeviceissueWrongNumberBBU isdead/dyingRefer toTotalTech/ProductSupportCustomerdisconnectedfor Non-payRecentInstallCallingfor ticketupdateCustomernot home totroubleshootCalled torelocateequipmentGhostCallCalled tocancelserviceAllservicesaffected /no outageCalled in atleast 2x forsamereported issuein last 30 daysCustomertyping inwrongpasswordNon-CustomerreportingissueIssue resolvedbeforetroubleshootingRouterreplacementCurrentlyhas an openticket forreportedissueAlldevicesaffectedStatic/Noiseon phonelinesDamagedservicecablePowerOutageAble tobypassrouterUpgradespeedpackageSingledeviceissueWrongNumberBBU isdead/dyingRefer toTotalTech/ProductSupportCustomerdisconnectedfor Non-payRecentInstallCallingfor ticketupdateCustomernot home totroubleshootCalled torelocateequipmentGhostCallCalled tocancelserviceAllservicesaffected /no outageCalled in atleast 2x forsamereported issuein last 30 daysCustomertyping inwrongpasswordNon-CustomerreportingissueIssue resolvedbeforetroubleshootingRouterreplacementCurrentlyhas an openticket forreportedissueAlldevicesaffectedStatic/Noiseon phonelinesDamagedservicecablePowerOutageAble tobypassrouterUpgradespeedpackage

NRTC Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Single device issue
  2. Wrong Number
  3. BBU is dead/dying
  4. Refer to TotalTech/Product Support
  5. Customer disconnected for Non-pay
  6. Recent Install
  7. Calling for ticket update
  8. Customer not home to troubleshoot
  9. Called to relocate equipment
  10. Ghost Call
  11. Called to cancel service
  12. All services affected / no outage
  13. Called in at least 2x for same reported issue in last 30 days
  14. Customer typing in wrong password
  15. Non-Customer reporting issue
  16. Issue resolved before troubleshooting
  17. Router replacement
  18. Currently has an open ticket for reported issue
  19. All devices affected
  20. Static/Noise on phone lines
  21. Damaged service cable
  22. Power Outage
  23. Able to bypass router
  24. Upgrade speed package