(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sent a State Farm customer to the help desk
Call/Chat about BidP
Used a KB on "How to submit a refund"
Submitted a HDT for a login email change
Call/Chat about a rc that has to be a split
Sent a case to the NE Ram
Successfully de-escalated a call/chat
Placed a order for a wall report
Properly used tech issues channel and included screenshots
Researched a call/chat using Cybersource
Had the most calls/Chats for the week for your team
Added an item to product feedback form
Spoke to a customer who's first name starts with a "K"
Had the most emails for your team for week
100% CPH/Efficiency for the week
Scored 95% or higher on all QAs for the week
100% QA passing rate for the week
Handled a MSO Email
0 errors for the week
Asked a question about XM in the CC_CS channel
Used the BO tool to place a image only report or parking lot
