(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Researched a call/chat using Cybersource
Added an item to product feedback form
Placed a order for a wall report
Used a KB on "How to submit a refund"
Had the most calls/Chats for the week for your team
Sent a case to the NE Ram
Submitted a HDT for a login email change
Asked a question about XM in the CC_CS channel
Handled a MSO Email
Properly used tech issues channel and included screenshots
Got a Clean sweep for the week
100% CPH/Efficiency for the week
Spoke to a customer who's first name starts with a "K"
Used the CPS page for Allstate Customer
Call/Chat about a rc that has to be a split
Sent a State Farm customer to the help desk
100% QA passing rate for the week
Successfully de-escalated a call/chat
Scored 95% or higher on all QAs for the week
Used the BO tool to place a image only report or parking lot
