(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Scored 95% or higher on all QAs for the week
100% QA passing rate for the week
Had the most calls/Chats for the week for your team
Had the most emails for your team for week
Used a KB on "How to submit a refund"
Got a Clean sweep for the week
Handled a BP report missing info
Call/Chat about a rc that has to be a split
Submitted a HDT for a login email change
Successfully de-escalated a call/chat
Call/Chat about BidP
Handled a MSO Email
Researched a call/chat using Cybersource
Sent a State Farm customer to the help desk
Properly used tech issues channel and included screenshots
Used the BO tool to place a image only report or parking lot
Used the CPS page for Allstate Customer
Sent a case to the NE Ram
0 errors for the week
Placed a order for a wall report
Asked a question about XM in the CC_CS channel
Spoke to a customer who's first name starts with a "K"
