(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Added an item to product feedback form
Successfully de-escalated a call/chat
Got a Clean sweep for the week
Used a KB on "How to submit a refund"
Researched a call/chat using Cybersource
Sent a case to the NE Ram
Spoke to a customer who's first name starts with a "K"
Submitted a HDT for a login email change
Call/Chat about BidP
Handled a MSO Email
Used the BO tool to place a image only report or parking lot
Had the most calls/Chats for the week for your team
100% QA passing rate for the week
Sent a State Farm customer to the help desk
Used the CPS page for Allstate Customer
Call/Chat about a rc that has to be a split
100% CPH/Efficiency for the week
Asked a question about XM in the CC_CS channel
Placed a order for a wall report
Had the most emails for your team for week
Handled a BP report missing info
Properly used tech issues channel and included screenshots
