(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Successfully de-escalated a call/chat
100% CPH/Efficiency for the week
Submitted a HDT for a login email change
Call/Chat about BidP
Used a KB on "How to submit a refund"
Sent a case to the NE Ram
Sent a State Farm customer to the help desk
Handled a BP report missing info
Call/Chat about a rc that has to be a split
Handled a MSO Email
0 errors for the week
Used the CPS page for Allstate Customer
Researched a call/chat using Cybersource
Got a Clean sweep for the week
Placed a order for a wall report
Scored 95% or higher on all QAs for the week
Spoke to a customer who's first name starts with a "K"
Had the most emails for your team for week
Added an item to product feedback form
Asked a question about XM in the CC_CS channel
Had the most calls/Chats for the week for your team
100% QA passing rate for the week
Used the BO tool to place a image only report or parking lot
Properly used tech issues channel and included screenshots
