(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
“I don’t want to upgrade, why can’t you just fix it?”
"Why aren't my programs here?"
Client put temporary email as recovery method
Wrong Password
Client mad at you because they need their password
AOL GOLD
"Just a quick question”
Remote Access Software
Client is upset they have to pay for their appointment
"But the salesperson said you could do it!”
Client comes to GS for online order pickup
"I don't have an Appointment but..."
Crumbs/nasty stuff all over device
"BUT APPLE SAID..."
Client brings in a Printer for In-Store Repair
"But they said it would only take an hour"
Issue is resolved in less than 5 clicks
Client insists they have warranty or total membership
(They don’t)