Lets themembertake in whatyou saidAdd asense ofUrgencyIUnderstandComplimentOfferassistanceAskquestionsFocuson theMemberNoYesAnticipateNeedsNeedsMetAskquestionsMaintainEyeContactSetfollow-upEmpathize/ParaphraseNoMaintainingPersonalResponsibilityGive theperson aspecialprojectAvoidProblemsYoucan'tsolve itParrotingBodyLanguageListeningSkillsTest forReactionLets themembertake in whatyou saidAdd asense ofUrgencyIUnderstandComplimentOfferassistanceAskquestionsFocuson theMemberNoYesAnticipateNeedsNeedsMetAskquestionsMaintainEyeContactSetfollow-upEmpathize/ParaphraseNoMaintainingPersonalResponsibilityGive theperson aspecialprojectAvoidProblemsYoucan'tsolve itParrotingBodyLanguageListeningSkillsTest forReaction

Investing in YOU - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lets the member take in what you said
  2. Add a sense of Urgency
  3. I Understand
  4. Compliment
  5. Offer assistance
  6. Ask questions
  7. Focus on the Member
  8. No
  9. Yes
  10. Anticipate Needs
  11. Needs Met
  12. Ask questions
  13. Maintain Eye Contact
  14. Set follow-up
  15. Empathize/Paraphrase
  16. No
  17. Maintaining Personal Responsibility
  18. Give the person a special project
  19. Avoid Problems
  20. You can't solve it
  21. Parroting
  22. Body Language
  23. Listening Skills
  24. Test for Reaction