Maintaining Personal Responsibility Avoid Problems Compliment Listening Skills Parroting I Understand Yes Ask questions No Needs Met Anticipate Needs Maintain Eye Contact Set follow- up No Lets the member take in what you said Give the person a special project Add a sense of Urgency Ask questions You can't solve it Offer assistance Focus on the Member Empathize/Paraphrase Body Language Test for Reaction Maintaining Personal Responsibility Avoid Problems Compliment Listening Skills Parroting I Understand Yes Ask questions No Needs Met Anticipate Needs Maintain Eye Contact Set follow- up No Lets the member take in what you said Give the person a special project Add a sense of Urgency Ask questions You can't solve it Offer assistance Focus on the Member Empathize/Paraphrase Body Language Test for Reaction
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Maintaining Personal Responsibility
Avoid Problems
Compliment
Listening Skills
Parroting
I Understand
Yes
Ask questions
No
Needs Met
Anticipate Needs
Maintain Eye Contact
Set follow-up
No
Lets the member take in what you said
Give the person a special project
Add a sense of Urgency
Ask questions
You can't solve it
Offer assistance
Focus on the Member
Empathize/Paraphrase
Body Language
Test for Reaction