AskquestionsMaintainEyeContactGive theperson aspecialprojectListeningSkillsBodyLanguageComplimentNoAvoidProblemsYesFocuson theMemberNeedsMetParrotingSetfollow-upEmpathize/ParaphraseTest forReactionLets themembertake in whatyou saidIUnderstandAnticipateNeedsNoYoucan'tsolve itOfferassistanceAskquestionsAdd asense ofUrgencyMaintainingPersonalResponsibilityAskquestionsMaintainEyeContactGive theperson aspecialprojectListeningSkillsBodyLanguageComplimentNoAvoidProblemsYesFocuson theMemberNeedsMetParrotingSetfollow-upEmpathize/ParaphraseTest forReactionLets themembertake in whatyou saidIUnderstandAnticipateNeedsNoYoucan'tsolve itOfferassistanceAskquestionsAdd asense ofUrgencyMaintainingPersonalResponsibility

Investing in YOU - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask questions
  2. Maintain Eye Contact
  3. Give the person a special project
  4. Listening Skills
  5. Body Language
  6. Compliment
  7. No
  8. Avoid Problems
  9. Yes
  10. Focus on the Member
  11. Needs Met
  12. Parroting
  13. Set follow-up
  14. Empathize/Paraphrase
  15. Test for Reaction
  16. Lets the member take in what you said
  17. I Understand
  18. Anticipate Needs
  19. No
  20. You can't solve it
  21. Offer assistance
  22. Ask questions
  23. Add a sense of Urgency
  24. Maintaining Personal Responsibility