Empathize/Paraphrase Ask questions Listening Skills Give the person a special project Offer assistance Maintaining Personal Responsibility Set follow- up Yes Lets the member take in what you said I Understand Compliment Avoid Problems Body Language Maintain Eye Contact No Ask questions Focus on the Member Test for Reaction You can't solve it Add a sense of Urgency No Needs Met Anticipate Needs Parroting Empathize/Paraphrase Ask questions Listening Skills Give the person a special project Offer assistance Maintaining Personal Responsibility Set follow- up Yes Lets the member take in what you said I Understand Compliment Avoid Problems Body Language Maintain Eye Contact No Ask questions Focus on the Member Test for Reaction You can't solve it Add a sense of Urgency No Needs Met Anticipate Needs Parroting
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Empathize/Paraphrase
Ask questions
Listening Skills
Give the person a special project
Offer assistance
Maintaining Personal Responsibility
Set follow-up
Yes
Lets the member take in what you said
I Understand
Compliment
Avoid Problems
Body Language
Maintain Eye Contact
No
Ask questions
Focus on the Member
Test for Reaction
You can't solve it
Add a sense of Urgency
No
Needs Met
Anticipate Needs
Parroting