Set follow- up Parroting Maintain Eye Contact You can't solve it I Understand Ask questions Empathize/Paraphrase Lets the member take in what you said Maintaining Personal Responsibility No No Offer assistance Ask questions Focus on the Member Give the person a special project Test for Reaction Listening Skills Yes Add a sense of Urgency Anticipate Needs Needs Met Compliment Avoid Problems Body Language Set follow- up Parroting Maintain Eye Contact You can't solve it I Understand Ask questions Empathize/Paraphrase Lets the member take in what you said Maintaining Personal Responsibility No No Offer assistance Ask questions Focus on the Member Give the person a special project Test for Reaction Listening Skills Yes Add a sense of Urgency Anticipate Needs Needs Met Compliment Avoid Problems Body Language
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Set follow-up
Parroting
Maintain Eye Contact
You can't solve it
I Understand
Ask questions
Empathize/Paraphrase
Lets the member take in what you said
Maintaining Personal Responsibility
No
No
Offer assistance
Ask questions
Focus on the Member
Give the person a special project
Test for Reaction
Listening Skills
Yes
Add a sense of Urgency
Anticipate Needs
Needs Met
Compliment
Avoid Problems
Body Language