Focus on the Member Empathize/Paraphrase Compliment Add a sense of Urgency You can't solve it Lets the member take in what you said Offer assistance Needs Met Ask questions Body Language Anticipate Needs Yes Parroting Ask questions Listening Skills No No Set follow- up Test for Reaction Avoid Problems Maintaining Personal Responsibility I Understand Give the person a special project Maintain Eye Contact Focus on the Member Empathize/Paraphrase Compliment Add a sense of Urgency You can't solve it Lets the member take in what you said Offer assistance Needs Met Ask questions Body Language Anticipate Needs Yes Parroting Ask questions Listening Skills No No Set follow- up Test for Reaction Avoid Problems Maintaining Personal Responsibility I Understand Give the person a special project Maintain Eye Contact
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Focus on the Member
Empathize/Paraphrase
Compliment
Add a sense of Urgency
You can't solve it
Lets the member take in what you said
Offer assistance
Needs Met
Ask questions
Body Language
Anticipate Needs
Yes
Parroting
Ask questions
Listening Skills
No
No
Set follow-up
Test for Reaction
Avoid Problems
Maintaining Personal Responsibility
I Understand
Give the person a special project
Maintain Eye Contact