Setfollow-upParrotingMaintainEyeContactYoucan'tsolve itIUnderstandAskquestionsEmpathize/ParaphraseLets themembertake in whatyou saidMaintainingPersonalResponsibilityNoNoOfferassistanceAskquestionsFocuson theMemberGive theperson aspecialprojectTest forReactionListeningSkillsYesAdd asense ofUrgencyAnticipateNeedsNeedsMetComplimentAvoidProblemsBodyLanguageSetfollow-upParrotingMaintainEyeContactYoucan'tsolve itIUnderstandAskquestionsEmpathize/ParaphraseLets themembertake in whatyou saidMaintainingPersonalResponsibilityNoNoOfferassistanceAskquestionsFocuson theMemberGive theperson aspecialprojectTest forReactionListeningSkillsYesAdd asense ofUrgencyAnticipateNeedsNeedsMetComplimentAvoidProblemsBodyLanguage

Investing in YOU - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set follow-up
  2. Parroting
  3. Maintain Eye Contact
  4. You can't solve it
  5. I Understand
  6. Ask questions
  7. Empathize/Paraphrase
  8. Lets the member take in what you said
  9. Maintaining Personal Responsibility
  10. No
  11. No
  12. Offer assistance
  13. Ask questions
  14. Focus on the Member
  15. Give the person a special project
  16. Test for Reaction
  17. Listening Skills
  18. Yes
  19. Add a sense of Urgency
  20. Anticipate Needs
  21. Needs Met
  22. Compliment
  23. Avoid Problems
  24. Body Language