Parroting Compliment You can't solve it Yes Focus on the Member Ask questions Needs Met Body Language Test for Reaction No Set follow- up Avoid Problems I Understand Offer assistance Give the person a special project Ask questions Listening Skills Maintaining Personal Responsibility Lets the member take in what you said Empathize/Paraphrase No Maintain Eye Contact Add a sense of Urgency Anticipate Needs Parroting Compliment You can't solve it Yes Focus on the Member Ask questions Needs Met Body Language Test for Reaction No Set follow- up Avoid Problems I Understand Offer assistance Give the person a special project Ask questions Listening Skills Maintaining Personal Responsibility Lets the member take in what you said Empathize/Paraphrase No Maintain Eye Contact Add a sense of Urgency Anticipate Needs
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Parroting
Compliment
You can't solve it
Yes
Focus on the Member
Ask questions
Needs Met
Body Language
Test for Reaction
No
Set follow-up
Avoid Problems
I Understand
Offer assistance
Give the person a special project
Ask questions
Listening Skills
Maintaining Personal Responsibility
Lets the member take in what you said
Empathize/Paraphrase
No
Maintain Eye Contact
Add a sense of Urgency
Anticipate Needs