Empathize/ParaphraseAskquestionsListeningSkillsGive theperson aspecialprojectOfferassistanceMaintainingPersonalResponsibilitySetfollow-upYesLets themembertake in whatyou saidIUnderstandComplimentAvoidProblemsBodyLanguageMaintainEyeContactNoAskquestionsFocuson theMemberTest forReactionYoucan'tsolve itAdd asense ofUrgencyNoNeedsMetAnticipateNeedsParrotingEmpathize/ParaphraseAskquestionsListeningSkillsGive theperson aspecialprojectOfferassistanceMaintainingPersonalResponsibilitySetfollow-upYesLets themembertake in whatyou saidIUnderstandComplimentAvoidProblemsBodyLanguageMaintainEyeContactNoAskquestionsFocuson theMemberTest forReactionYoucan'tsolve itAdd asense ofUrgencyNoNeedsMetAnticipateNeedsParroting

Investing in YOU - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Empathize/Paraphrase
  2. Ask questions
  3. Listening Skills
  4. Give the person a special project
  5. Offer assistance
  6. Maintaining Personal Responsibility
  7. Set follow-up
  8. Yes
  9. Lets the member take in what you said
  10. I Understand
  11. Compliment
  12. Avoid Problems
  13. Body Language
  14. Maintain Eye Contact
  15. No
  16. Ask questions
  17. Focus on the Member
  18. Test for Reaction
  19. You can't solve it
  20. Add a sense of Urgency
  21. No
  22. Needs Met
  23. Anticipate Needs
  24. Parroting