MaintainingPersonalResponsibilityFocuson theMemberLets themembertake in whatyou saidYesTest forReactionGive theperson aspecialprojectNoYoucan'tsolve itEmpathize/ParaphraseAskquestionsMaintainEyeContactNeedsMetParrotingOfferassistanceSetfollow-upComplimentIUnderstandAdd asense ofUrgencyAnticipateNeedsBodyLanguageListeningSkillsAvoidProblemsNoAskquestionsMaintainingPersonalResponsibilityFocuson theMemberLets themembertake in whatyou saidYesTest forReactionGive theperson aspecialprojectNoYoucan'tsolve itEmpathize/ParaphraseAskquestionsMaintainEyeContactNeedsMetParrotingOfferassistanceSetfollow-upComplimentIUnderstandAdd asense ofUrgencyAnticipateNeedsBodyLanguageListeningSkillsAvoidProblemsNoAskquestions

Investing in YOU - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Maintaining Personal Responsibility
  2. Focus on the Member
  3. Lets the member take in what you said
  4. Yes
  5. Test for Reaction
  6. Give the person a special project
  7. No
  8. You can't solve it
  9. Empathize/Paraphrase
  10. Ask questions
  11. Maintain Eye Contact
  12. Needs Met
  13. Parroting
  14. Offer assistance
  15. Set follow-up
  16. Compliment
  17. I Understand
  18. Add a sense of Urgency
  19. Anticipate Needs
  20. Body Language
  21. Listening Skills
  22. Avoid Problems
  23. No
  24. Ask questions