Got positivefeedbackfrom apatientTook aninboundinteractionHave loggedoutsuccessfullyat end ofshiftHavemore than2 animalsMade asuccessfulconferencecallMade asuccessfuloutboundcampaigncallWas able tomake a PTOrequest for afuture dateHave helpeda peer witha GenesysproblemWas able tofind scheduleunderperformancetabWas able topull in ptsuccessfullythroughGenesysHavemore than2 kidsHad apatient withthe samebirthday asyou/familyHave a bigtrip plannedfor thesummerHave gonefloatingthissummerAre anIdahonativeWas able tolog into EPICthroughGenesysPt withthe samename asyou/familyHavebeenoutside ofthe USAHave sent aCOL to apeer in thelast 3monthsSuccessfullypulled upyourpersonal wallboardFixedyourheadsetFREETransferreda callsuccessfullyAble to finda recordingof yourinteractionGot positivefeedbackfrom apatientTook aninboundinteractionHave loggedoutsuccessfullyat end ofshiftHavemore than2 animalsMade asuccessfulconferencecallMade asuccessfuloutboundcampaigncallWas able tomake a PTOrequest for afuture dateHave helpeda peer witha GenesysproblemWas able tofind scheduleunderperformancetabWas able topull in ptsuccessfullythroughGenesysHavemore than2 kidsHad apatient withthe samebirthday asyou/familyHave a bigtrip plannedfor thesummerHave gonefloatingthissummerAre anIdahonativeWas able tolog into EPICthroughGenesysPt withthe samename asyou/familyHavebeenoutside ofthe USAHave sent aCOL to apeer in thelast 3monthsSuccessfullypulled upyourpersonal wallboardFixedyourheadsetFREETransferreda callsuccessfullyAble to finda recordingof yourinteraction

Genesys Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got positive feedback from a patient
  2. Took an inbound interaction
  3. Have logged out successfully at end of shift
  4. Have more than 2 animals
  5. Made a successful conference call
  6. Made a successful outbound campaign call
  7. Was able to make a PTO request for a future date
  8. Have helped a peer with a Genesys problem
  9. Was able to find schedule under performance tab
  10. Was able to pull in pt successfully through Genesys
  11. Have more than 2 kids
  12. Had a patient with the same birthday as you/family
  13. Have a big trip planned for the summer
  14. Have gone floating this summer
  15. Are an Idaho native
  16. Was able to log into EPIC through Genesys
  17. Pt with the same name as you/family
  18. Have been outside of the USA
  19. Have sent a COL to a peer in the last 3 months
  20. Successfully pulled up your personal wall board
  21. Fixed your headset
  22. FREE
  23. Transferred a call successfully
  24. Able to find a recording of your interaction