Was able tomake a PTOrequest for afuture dateFREEHave sent aCOL to apeer in thelast 3monthsGot positivefeedbackfrom apatientHave a bigtrip plannedfor thesummerMade asuccessfulconferencecallPt withthe samename asyou/familyWas able tofind scheduleunderperformancetabAble to finda recordingof yourinteractionHavemore than2 kidsTransferreda callsuccessfullyMade asuccessfuloutboundcampaigncallHave gonefloatingthissummerWas able tolog into EPICthroughGenesysSuccessfullypulled upyourpersonal wallboardHave loggedoutsuccessfullyat end ofshiftHave helpeda peer witha GenesysproblemAre anIdahonativeFixedyourheadsetTook aninboundinteractionHad apatient withthe samebirthday asyou/familyHavebeenoutside ofthe USAWas able topull in ptsuccessfullythroughGenesysHavemore than2 animalsWas able tomake a PTOrequest for afuture dateFREEHave sent aCOL to apeer in thelast 3monthsGot positivefeedbackfrom apatientHave a bigtrip plannedfor thesummerMade asuccessfulconferencecallPt withthe samename asyou/familyWas able tofind scheduleunderperformancetabAble to finda recordingof yourinteractionHavemore than2 kidsTransferreda callsuccessfullyMade asuccessfuloutboundcampaigncallHave gonefloatingthissummerWas able tolog into EPICthroughGenesysSuccessfullypulled upyourpersonal wallboardHave loggedoutsuccessfullyat end ofshiftHave helpeda peer witha GenesysproblemAre anIdahonativeFixedyourheadsetTook aninboundinteractionHad apatient withthe samebirthday asyou/familyHavebeenoutside ofthe USAWas able topull in ptsuccessfullythroughGenesysHavemore than2 animals

Genesys Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Was able to make a PTO request for a future date
  2. FREE
  3. Have sent a COL to a peer in the last 3 months
  4. Got positive feedback from a patient
  5. Have a big trip planned for the summer
  6. Made a successful conference call
  7. Pt with the same name as you/family
  8. Was able to find schedule under performance tab
  9. Able to find a recording of your interaction
  10. Have more than 2 kids
  11. Transferred a call successfully
  12. Made a successful outbound campaign call
  13. Have gone floating this summer
  14. Was able to log into EPIC through Genesys
  15. Successfully pulled up your personal wall board
  16. Have logged out successfully at end of shift
  17. Have helped a peer with a Genesys problem
  18. Are an Idaho native
  19. Fixed your headset
  20. Took an inbound interaction
  21. Had a patient with the same birthday as you/family
  22. Have been outside of the USA
  23. Was able to pull in pt successfully through Genesys
  24. Have more than 2 animals