Had apatient withthe samebirthday asyou/familyHave gonefloatingthissummerGot positivefeedbackfrom apatientTransferreda callsuccessfullyHavebeenoutside ofthe USAFREEAble to finda recordingof yourinteractionTook aninboundinteractionMade asuccessfuloutboundcampaigncallWas able tolog into EPICthroughGenesysHave sent aCOL to apeer in thelast 3monthsHave a bigtrip plannedfor thesummerAre anIdahonativeSuccessfullypulled upyourpersonal wallboardWas able topull in ptsuccessfullythroughGenesysPt withthe samename asyou/familyHave helpeda peer witha GenesysproblemHavemore than2 kidsFixedyourheadsetWas able tomake a PTOrequest for afuture dateWas able tofind scheduleunderperformancetabMade asuccessfulconferencecallHave loggedoutsuccessfullyat end ofshiftHavemore than2 animalsHad apatient withthe samebirthday asyou/familyHave gonefloatingthissummerGot positivefeedbackfrom apatientTransferreda callsuccessfullyHavebeenoutside ofthe USAFREEAble to finda recordingof yourinteractionTook aninboundinteractionMade asuccessfuloutboundcampaigncallWas able tolog into EPICthroughGenesysHave sent aCOL to apeer in thelast 3monthsHave a bigtrip plannedfor thesummerAre anIdahonativeSuccessfullypulled upyourpersonal wallboardWas able topull in ptsuccessfullythroughGenesysPt withthe samename asyou/familyHave helpeda peer witha GenesysproblemHavemore than2 kidsFixedyourheadsetWas able tomake a PTOrequest for afuture dateWas able tofind scheduleunderperformancetabMade asuccessfulconferencecallHave loggedoutsuccessfullyat end ofshiftHavemore than2 animals

Genesys Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a patient with the same birthday as you/family
  2. Have gone floating this summer
  3. Got positive feedback from a patient
  4. Transferred a call successfully
  5. Have been outside of the USA
  6. FREE
  7. Able to find a recording of your interaction
  8. Took an inbound interaction
  9. Made a successful outbound campaign call
  10. Was able to log into EPIC through Genesys
  11. Have sent a COL to a peer in the last 3 months
  12. Have a big trip planned for the summer
  13. Are an Idaho native
  14. Successfully pulled up your personal wall board
  15. Was able to pull in pt successfully through Genesys
  16. Pt with the same name as you/family
  17. Have helped a peer with a Genesys problem
  18. Have more than 2 kids
  19. Fixed your headset
  20. Was able to make a PTO request for a future date
  21. Was able to find schedule under performance tab
  22. Made a successful conference call
  23. Have logged out successfully at end of shift
  24. Have more than 2 animals