Able to finda recordingof yourinteractionAre anIdahonativeHavemore than2 animalsHave helpeda peer witha GenesysproblemFixedyourheadsetPt withthe samename asyou/familyHave loggedoutsuccessfullyat end ofshiftHave sent aCOL to apeer in thelast 3monthsHavebeenoutside ofthe USATook aninboundinteractionHavemore than2 kidsMade asuccessfulconferencecallHave a bigtrip plannedfor thesummerWas able tomake a PTOrequest for afuture dateTransferreda callsuccessfullySuccessfullypulled upyourpersonal wallboardHave gonefloatingthissummerWas able tolog into EPICthroughGenesysWas able tofind scheduleunderperformancetabMade asuccessfuloutboundcampaigncallHad apatient withthe samebirthday asyou/familyGot positivefeedbackfrom apatientFREEWas able topull in ptsuccessfullythroughGenesysAble to finda recordingof yourinteractionAre anIdahonativeHavemore than2 animalsHave helpeda peer witha GenesysproblemFixedyourheadsetPt withthe samename asyou/familyHave loggedoutsuccessfullyat end ofshiftHave sent aCOL to apeer in thelast 3monthsHavebeenoutside ofthe USATook aninboundinteractionHavemore than2 kidsMade asuccessfulconferencecallHave a bigtrip plannedfor thesummerWas able tomake a PTOrequest for afuture dateTransferreda callsuccessfullySuccessfullypulled upyourpersonal wallboardHave gonefloatingthissummerWas able tolog into EPICthroughGenesysWas able tofind scheduleunderperformancetabMade asuccessfuloutboundcampaigncallHad apatient withthe samebirthday asyou/familyGot positivefeedbackfrom apatientFREEWas able topull in ptsuccessfullythroughGenesys

Genesys Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Able to find a recording of your interaction
  2. Are an Idaho native
  3. Have more than 2 animals
  4. Have helped a peer with a Genesys problem
  5. Fixed your headset
  6. Pt with the same name as you/family
  7. Have logged out successfully at end of shift
  8. Have sent a COL to a peer in the last 3 months
  9. Have been outside of the USA
  10. Took an inbound interaction
  11. Have more than 2 kids
  12. Made a successful conference call
  13. Have a big trip planned for the summer
  14. Was able to make a PTO request for a future date
  15. Transferred a call successfully
  16. Successfully pulled up your personal wall board
  17. Have gone floating this summer
  18. Was able to log into EPIC through Genesys
  19. Was able to find schedule under performance tab
  20. Made a successful outbound campaign call
  21. Had a patient with the same birthday as you/family
  22. Got positive feedback from a patient
  23. FREE
  24. Was able to pull in pt successfully through Genesys