Able to finda recordingof yourinteractionHave a bigtrip plannedfor thesummerHavemore than2 kidsFREEWas able tolog into EPICthroughGenesysHave helpeda peer witha GenesysproblemMade asuccessfuloutboundcampaigncallPt withthe samename asyou/familyHavebeenoutside ofthe USAAre anIdahonativeWas able tomake a PTOrequest for afuture dateHave loggedoutsuccessfullyat end ofshiftMade asuccessfulconferencecallHave sent aCOL to apeer in thelast 3monthsTransferreda callsuccessfullySuccessfullypulled upyourpersonal wallboardGot positivefeedbackfrom apatientHad apatient withthe samebirthday asyou/familyWas able topull in ptsuccessfullythroughGenesysFixedyourheadsetHave gonefloatingthissummerWas able tofind scheduleunderperformancetabHavemore than2 animalsTook aninboundinteractionAble to finda recordingof yourinteractionHave a bigtrip plannedfor thesummerHavemore than2 kidsFREEWas able tolog into EPICthroughGenesysHave helpeda peer witha GenesysproblemMade asuccessfuloutboundcampaigncallPt withthe samename asyou/familyHavebeenoutside ofthe USAAre anIdahonativeWas able tomake a PTOrequest for afuture dateHave loggedoutsuccessfullyat end ofshiftMade asuccessfulconferencecallHave sent aCOL to apeer in thelast 3monthsTransferreda callsuccessfullySuccessfullypulled upyourpersonal wallboardGot positivefeedbackfrom apatientHad apatient withthe samebirthday asyou/familyWas able topull in ptsuccessfullythroughGenesysFixedyourheadsetHave gonefloatingthissummerWas able tofind scheduleunderperformancetabHavemore than2 animalsTook aninboundinteraction

Genesys Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Able to find a recording of your interaction
  2. Have a big trip planned for the summer
  3. Have more than 2 kids
  4. FREE
  5. Was able to log into EPIC through Genesys
  6. Have helped a peer with a Genesys problem
  7. Made a successful outbound campaign call
  8. Pt with the same name as you/family
  9. Have been outside of the USA
  10. Are an Idaho native
  11. Was able to make a PTO request for a future date
  12. Have logged out successfully at end of shift
  13. Made a successful conference call
  14. Have sent a COL to a peer in the last 3 months
  15. Transferred a call successfully
  16. Successfully pulled up your personal wall board
  17. Got positive feedback from a patient
  18. Had a patient with the same birthday as you/family
  19. Was able to pull in pt successfully through Genesys
  20. Fixed your headset
  21. Have gone floating this summer
  22. Was able to find schedule under performance tab
  23. Have more than 2 animals
  24. Took an inbound interaction