Have sent aCOL to apeer in thelast 3monthsWas able topull in ptsuccessfullythroughGenesysHave gonefloatingthissummerFREEMade asuccessfuloutboundcampaigncallSuccessfullypulled upyourpersonal wallboardMade asuccessfulconferencecallHavebeenoutside ofthe USAWas able tomake a PTOrequest for afuture dateAre anIdahonativePt withthe samename asyou/familyWas able tolog into EPICthroughGenesysTransferreda callsuccessfullyHavemore than2 kidsHave loggedoutsuccessfullyat end ofshiftTook aninboundinteractionGot positivefeedbackfrom apatientWas able tofind scheduleunderperformancetabHave helpeda peer witha GenesysproblemHave a bigtrip plannedfor thesummerHavemore than2 animalsAble to finda recordingof yourinteractionFixedyourheadsetHad apatient withthe samebirthday asyou/familyHave sent aCOL to apeer in thelast 3monthsWas able topull in ptsuccessfullythroughGenesysHave gonefloatingthissummerFREEMade asuccessfuloutboundcampaigncallSuccessfullypulled upyourpersonal wallboardMade asuccessfulconferencecallHavebeenoutside ofthe USAWas able tomake a PTOrequest for afuture dateAre anIdahonativePt withthe samename asyou/familyWas able tolog into EPICthroughGenesysTransferreda callsuccessfullyHavemore than2 kidsHave loggedoutsuccessfullyat end ofshiftTook aninboundinteractionGot positivefeedbackfrom apatientWas able tofind scheduleunderperformancetabHave helpeda peer witha GenesysproblemHave a bigtrip plannedfor thesummerHavemore than2 animalsAble to finda recordingof yourinteractionFixedyourheadsetHad apatient withthe samebirthday asyou/family

Genesys Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have sent a COL to a peer in the last 3 months
  2. Was able to pull in pt successfully through Genesys
  3. Have gone floating this summer
  4. FREE
  5. Made a successful outbound campaign call
  6. Successfully pulled up your personal wall board
  7. Made a successful conference call
  8. Have been outside of the USA
  9. Was able to make a PTO request for a future date
  10. Are an Idaho native
  11. Pt with the same name as you/family
  12. Was able to log into EPIC through Genesys
  13. Transferred a call successfully
  14. Have more than 2 kids
  15. Have logged out successfully at end of shift
  16. Took an inbound interaction
  17. Got positive feedback from a patient
  18. Was able to find schedule under performance tab
  19. Have helped a peer with a Genesys problem
  20. Have a big trip planned for the summer
  21. Have more than 2 animals
  22. Able to find a recording of your interaction
  23. Fixed your headset
  24. Had a patient with the same birthday as you/family