Transferreda callsuccessfullyHad apatient withthe samebirthday asyou/familyHave helpeda peer witha GenesysproblemHave gonefloatingthissummerHave sent aCOL to apeer in thelast 3monthsHave a bigtrip plannedfor thesummerAble to finda recordingof yourinteractionWas able topull in ptsuccessfullythroughGenesysSuccessfullypulled upyourpersonal wallboardTook aninboundinteractionMade asuccessfuloutboundcampaigncallWas able tolog into EPICthroughGenesysHave loggedoutsuccessfullyat end ofshiftFixedyourheadsetWas able tomake a PTOrequest for afuture dateWas able tofind scheduleunderperformancetabMade asuccessfulconferencecallHavemore than2 kidsHavemore than2 animalsFREEHavebeenoutside ofthe USAPt withthe samename asyou/familyGot positivefeedbackfrom apatientAre anIdahonativeTransferreda callsuccessfullyHad apatient withthe samebirthday asyou/familyHave helpeda peer witha GenesysproblemHave gonefloatingthissummerHave sent aCOL to apeer in thelast 3monthsHave a bigtrip plannedfor thesummerAble to finda recordingof yourinteractionWas able topull in ptsuccessfullythroughGenesysSuccessfullypulled upyourpersonal wallboardTook aninboundinteractionMade asuccessfuloutboundcampaigncallWas able tolog into EPICthroughGenesysHave loggedoutsuccessfullyat end ofshiftFixedyourheadsetWas able tomake a PTOrequest for afuture dateWas able tofind scheduleunderperformancetabMade asuccessfulconferencecallHavemore than2 kidsHavemore than2 animalsFREEHavebeenoutside ofthe USAPt withthe samename asyou/familyGot positivefeedbackfrom apatientAre anIdahonative

Genesys Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred a call successfully
  2. Had a patient with the same birthday as you/family
  3. Have helped a peer with a Genesys problem
  4. Have gone floating this summer
  5. Have sent a COL to a peer in the last 3 months
  6. Have a big trip planned for the summer
  7. Able to find a recording of your interaction
  8. Was able to pull in pt successfully through Genesys
  9. Successfully pulled up your personal wall board
  10. Took an inbound interaction
  11. Made a successful outbound campaign call
  12. Was able to log into EPIC through Genesys
  13. Have logged out successfully at end of shift
  14. Fixed your headset
  15. Was able to make a PTO request for a future date
  16. Was able to find schedule under performance tab
  17. Made a successful conference call
  18. Have more than 2 kids
  19. Have more than 2 animals
  20. FREE
  21. Have been outside of the USA
  22. Pt with the same name as you/family
  23. Got positive feedback from a patient
  24. Are an Idaho native