Was able tomake a PTOrequest for afuture dateWas able topull in ptsuccessfullythroughGenesysSuccessfullypulled upyourpersonal wallboardTransferreda callsuccessfullyMade asuccessfuloutboundcampaigncallHavemore than2 kidsHavemore than2 animalsHave gonefloatingthissummerWas able tolog into EPICthroughGenesysHave sent aCOL to apeer in thelast 3monthsAre anIdahonativeFixedyourheadsetHave a bigtrip plannedfor thesummerHave helpeda peer witha GenesysproblemMade asuccessfulconferencecallHavebeenoutside ofthe USAHad apatient withthe samebirthday asyou/familyTook aninboundinteractionHave loggedoutsuccessfullyat end ofshiftAble to finda recordingof yourinteractionPt withthe samename asyou/familyGot positivefeedbackfrom apatientFREEWas able tofind scheduleunderperformancetabWas able tomake a PTOrequest for afuture dateWas able topull in ptsuccessfullythroughGenesysSuccessfullypulled upyourpersonal wallboardTransferreda callsuccessfullyMade asuccessfuloutboundcampaigncallHavemore than2 kidsHavemore than2 animalsHave gonefloatingthissummerWas able tolog into EPICthroughGenesysHave sent aCOL to apeer in thelast 3monthsAre anIdahonativeFixedyourheadsetHave a bigtrip plannedfor thesummerHave helpeda peer witha GenesysproblemMade asuccessfulconferencecallHavebeenoutside ofthe USAHad apatient withthe samebirthday asyou/familyTook aninboundinteractionHave loggedoutsuccessfullyat end ofshiftAble to finda recordingof yourinteractionPt withthe samename asyou/familyGot positivefeedbackfrom apatientFREEWas able tofind scheduleunderperformancetab

Genesys Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Was able to make a PTO request for a future date
  2. Was able to pull in pt successfully through Genesys
  3. Successfully pulled up your personal wall board
  4. Transferred a call successfully
  5. Made a successful outbound campaign call
  6. Have more than 2 kids
  7. Have more than 2 animals
  8. Have gone floating this summer
  9. Was able to log into EPIC through Genesys
  10. Have sent a COL to a peer in the last 3 months
  11. Are an Idaho native
  12. Fixed your headset
  13. Have a big trip planned for the summer
  14. Have helped a peer with a Genesys problem
  15. Made a successful conference call
  16. Have been outside of the USA
  17. Had a patient with the same birthday as you/family
  18. Took an inbound interaction
  19. Have logged out successfully at end of shift
  20. Able to find a recording of your interaction
  21. Pt with the same name as you/family
  22. Got positive feedback from a patient
  23. FREE
  24. Was able to find schedule under performance tab