Took aninboundinteractionWas able tomake a PTOrequest for afuture datePt withthe samename asyou/familyHave loggedoutsuccessfullyat end ofshiftSuccessfullypulled upyourpersonal wallboardFREEAre anIdahonativeTransferreda callsuccessfullyHave gonefloatingthissummerWas able tolog into EPICthroughGenesysMade asuccessfuloutboundcampaigncallHad apatient withthe samebirthday asyou/familyMade asuccessfulconferencecallAble to finda recordingof yourinteractionGot positivefeedbackfrom apatientHave helpeda peer witha GenesysproblemWas able tofind scheduleunderperformancetabHave sent aCOL to apeer in thelast 3monthsHave a bigtrip plannedfor thesummerHavebeenoutside ofthe USAHavemore than2 kidsFixedyourheadsetHavemore than2 animalsWas able topull in ptsuccessfullythroughGenesysTook aninboundinteractionWas able tomake a PTOrequest for afuture datePt withthe samename asyou/familyHave loggedoutsuccessfullyat end ofshiftSuccessfullypulled upyourpersonal wallboardFREEAre anIdahonativeTransferreda callsuccessfullyHave gonefloatingthissummerWas able tolog into EPICthroughGenesysMade asuccessfuloutboundcampaigncallHad apatient withthe samebirthday asyou/familyMade asuccessfulconferencecallAble to finda recordingof yourinteractionGot positivefeedbackfrom apatientHave helpeda peer witha GenesysproblemWas able tofind scheduleunderperformancetabHave sent aCOL to apeer in thelast 3monthsHave a bigtrip plannedfor thesummerHavebeenoutside ofthe USAHavemore than2 kidsFixedyourheadsetHavemore than2 animalsWas able topull in ptsuccessfullythroughGenesys

Genesys Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took an inbound interaction
  2. Was able to make a PTO request for a future date
  3. Pt with the same name as you/family
  4. Have logged out successfully at end of shift
  5. Successfully pulled up your personal wall board
  6. FREE
  7. Are an Idaho native
  8. Transferred a call successfully
  9. Have gone floating this summer
  10. Was able to log into EPIC through Genesys
  11. Made a successful outbound campaign call
  12. Had a patient with the same birthday as you/family
  13. Made a successful conference call
  14. Able to find a recording of your interaction
  15. Got positive feedback from a patient
  16. Have helped a peer with a Genesys problem
  17. Was able to find schedule under performance tab
  18. Have sent a COL to a peer in the last 3 months
  19. Have a big trip planned for the summer
  20. Have been outside of the USA
  21. Have more than 2 kids
  22. Fixed your headset
  23. Have more than 2 animals
  24. Was able to pull in pt successfully through Genesys