Successfullypulled upyourpersonal wallboardHavemore than2 animalsHave loggedoutsuccessfullyat end ofshiftFREEWas able tomake a PTOrequest for afuture dateHave helpeda peer witha GenesysproblemWas able tolog into EPICthroughGenesysTook aninboundinteractionHad apatient withthe samebirthday asyou/familyAble to finda recordingof yourinteractionHave gonefloatingthissummerAre anIdahonativeHavemore than2 kidsHave sent aCOL to apeer in thelast 3monthsWas able tofind scheduleunderperformancetabMade asuccessfulconferencecallHave a bigtrip plannedfor thesummerPt withthe samename asyou/familyHavebeenoutside ofthe USATransferreda callsuccessfullyFixedyourheadsetWas able topull in ptsuccessfullythroughGenesysMade asuccessfuloutboundcampaigncallGot positivefeedbackfrom apatientSuccessfullypulled upyourpersonal wallboardHavemore than2 animalsHave loggedoutsuccessfullyat end ofshiftFREEWas able tomake a PTOrequest for afuture dateHave helpeda peer witha GenesysproblemWas able tolog into EPICthroughGenesysTook aninboundinteractionHad apatient withthe samebirthday asyou/familyAble to finda recordingof yourinteractionHave gonefloatingthissummerAre anIdahonativeHavemore than2 kidsHave sent aCOL to apeer in thelast 3monthsWas able tofind scheduleunderperformancetabMade asuccessfulconferencecallHave a bigtrip plannedfor thesummerPt withthe samename asyou/familyHavebeenoutside ofthe USATransferreda callsuccessfullyFixedyourheadsetWas able topull in ptsuccessfullythroughGenesysMade asuccessfuloutboundcampaigncallGot positivefeedbackfrom apatient

Genesys Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully pulled up your personal wall board
  2. Have more than 2 animals
  3. Have logged out successfully at end of shift
  4. FREE
  5. Was able to make a PTO request for a future date
  6. Have helped a peer with a Genesys problem
  7. Was able to log into EPIC through Genesys
  8. Took an inbound interaction
  9. Had a patient with the same birthday as you/family
  10. Able to find a recording of your interaction
  11. Have gone floating this summer
  12. Are an Idaho native
  13. Have more than 2 kids
  14. Have sent a COL to a peer in the last 3 months
  15. Was able to find schedule under performance tab
  16. Made a successful conference call
  17. Have a big trip planned for the summer
  18. Pt with the same name as you/family
  19. Have been outside of the USA
  20. Transferred a call successfully
  21. Fixed your headset
  22. Was able to pull in pt successfully through Genesys
  23. Made a successful outbound campaign call
  24. Got positive feedback from a patient