havehelped acustomerprinthavehandle adifficultcustomervisiteddigitalhubhaveused ane-readerasked: Areyou satisfiedwith theservice?have beenharrassedby acustomerusedanebookreferredaprogramused adatabaseexceededcustomerexpectationsrecommenda bookbecamefriendswtith acustomerhaveprintedfrom amobilecalled acustomerto follow-uphave helpedcustomerscan adocumenthelpedout acolleaguereceivedgifts by asatisfiedcustomerwatchedan onlinemoviemade acustomerhappycomfortableusing TPLwebsitemade acustomer'schild smilerecommendeda bookdirectsomeoneto anotherlibrarylearnedsomethingnew thisweekacknowledgea customercomplainthavehelped acustomerprinthavehandle adifficultcustomervisiteddigitalhubhaveused ane-readerasked: Areyou satisfiedwith theservice?have beenharrassedby acustomerusedanebookreferredaprogramused adatabaseexceededcustomerexpectationsrecommenda bookbecamefriendswtith acustomerhaveprintedfrom amobilecalled acustomerto follow-uphave helpedcustomerscan adocumenthelpedout acolleaguereceivedgifts by asatisfiedcustomerwatchedan onlinemoviemade acustomerhappycomfortableusing TPLwebsitemade acustomer'schild smilerecommendeda bookdirectsomeoneto anotherlibrarylearnedsomethingnew thisweekacknowledgea customercomplaint

Library Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
O
4
G
5
I
6
G
7
I
8
O
9
B
10
O
11
O
12
B
13
N
14
N
15
G
16
I
17
B
18
G
19
G
20
I
21
O O
22
I
23
N
24
B
  1. N-have helped a customer print
  2. B-have handle a difficult customer
  3. O-visited digital hub
  4. G-have used an e-reader
  5. I-asked: Are you satisfied with the service?
  6. G-have been harrassed by a customer
  7. I- used an ebook
  8. O-referred a program
  9. B-used a database
  10. O-exceeded customer expectations
  11. O-recommend a book
  12. B-became friends wtith a customer
  13. N-have printed from a mobile
  14. N-called a customer to follow-up
  15. G-have helped customer scan a document
  16. I-helped out a colleague
  17. B-received gifts by a satisfied customer
  18. G-watched an online movie
  19. G-made a customer happy
  20. I-comfortable using TPL website
  21. O-recommended a book
    O-made a customer's child smile
  22. I-direct someone to another library
  23. N-learned something new this week
  24. B-acknowledge a customer complaint