comfortableusing TPLwebsiteasked: Areyou satisfiedwith theservice?learnedsomethingnew thisweekreceivedgifts by asatisfiedcustomerhave beenharrassedby acustomermade acustomerhappyhavehandle adifficultcustomerhaveprintedfrom amobilewatchedan onlinemoviereferredaprogramcalled acustomerto follow-uprecommenda bookacknowledgea customercomplaintusedanebookdirectsomeoneto anotherlibraryhelpedout acolleagueexceededcustomerexpectationsmade acustomer'schild smilerecommendeda bookhave helpedcustomerscan adocumentbecamefriendswtith acustomerused adatabasevisiteddigitalhubhaveused ane-readerhavehelped acustomerprintcomfortableusing TPLwebsiteasked: Areyou satisfiedwith theservice?learnedsomethingnew thisweekreceivedgifts by asatisfiedcustomerhave beenharrassedby acustomermade acustomerhappyhavehandle adifficultcustomerhaveprintedfrom amobilewatchedan onlinemoviereferredaprogramcalled acustomerto follow-uprecommenda bookacknowledgea customercomplaintusedanebookdirectsomeoneto anotherlibraryhelpedout acolleagueexceededcustomerexpectationsmade acustomer'schild smilerecommendeda bookhave helpedcustomerscan adocumentbecamefriendswtith acustomerused adatabasevisiteddigitalhubhaveused ane-readerhavehelped acustomerprint

Library Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
N
4
B
5
G
6
G
7
B
8
N
9
G
10
O
11
N
12
O
13
B
14
I
15
I
16
I
17
O
18
O O
19
G
20
B
21
B
22
O
23
G
24
N
  1. I-comfortable using TPL website
  2. I-asked: Are you satisfied with the service?
  3. N-learned something new this week
  4. B-received gifts by a satisfied customer
  5. G-have been harrassed by a customer
  6. G-made a customer happy
  7. B-have handle a difficult customer
  8. N-have printed from a mobile
  9. G-watched an online movie
  10. O-referred a program
  11. N-called a customer to follow-up
  12. O-recommend a book
  13. B-acknowledge a customer complaint
  14. I- used an ebook
  15. I-direct someone to another library
  16. I-helped out a colleague
  17. O-exceeded customer expectations
  18. O-recommended a book
    O-made a customer's child smile
  19. G-have helped customer scan a document
  20. B-became friends wtith a customer
  21. B-used a database
  22. O-visited digital hub
  23. G-have used an e-reader
  24. N-have helped a customer print