direct someone to another library suggested a book called a customer to follow- up acknowledge a customer complaint have helped customer scan a document walk customer to a collection exceeded customer expectations made a customer smile visited digital hub have printed from a mobile learned something new this week explored Hoopla explored Hoopla became friends wtith a customer assisted with customer print request asked: Are you satisfied with the service? comfortable using TPL website used a database used an e- reader referred a program helped out a colleague received gifts by a satisfied customer have handled a difficult customer troubleshoot a copier machine browsed Hoopla direct someone to another library suggested a book called a customer to follow- up acknowledge a customer complaint have helped customer scan a document walk customer to a collection exceeded customer expectations made a customer smile visited digital hub have printed from a mobile learned something new this week explored Hoopla explored Hoopla became friends wtith a customer assisted with customer print request asked: Are you satisfied with the service? comfortable using TPL website used a database used an e- reader referred a program helped out a colleague received gifts by a satisfied customer have handled a difficult customer troubleshoot a copier machine browsed Hoopla
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-direct someone to another library
G-suggested a book
I-called a customer to follow-up
O-acknowledge a customer complaint
N-have helped customer scan a document
O-walk customer to a collection
G-exceeded customer expectations
G-made a customer smile
G-visited digital hub
I-have printed from a mobile
N-learned something new this week
N-explored Hoopla
N-explored Hoopla
O-became friends wtith a customer
I-assisted with customer print request
B-asked: Are you satisfied with the service?
B-comfortable using TPL website
O-used a database
I- used an e-reader
G-referred a program
B-helped out a colleague
B-received gifts by a satisfied customer
O-have handled a difficult customer
I-troubleshoot a copier machine
N-browsed Hoopla