Be Polite inAllInteractionsAddressErrorsQuicklyAvoidInterruptingCustomersThankCustomersfor TheirPatienceCheckBack forAdditionalNeedsGreet witha FriendlyToneKnow theMenuWellRespondPromptlytoRequestsStayPositiveOfferRecommendationsRespectDietaryRestrictionsBe Attentivebut NotOverbearingFollowDressCodeUseCustomer’sNameSmile atCustomersRespectPersonalSpaceUseProperTableMannersMaintain aProfessionalAttitudeListenActivelyKeepNoiseLevelsDownHandleComplaintsCalmlyUseProfessionalLanguageBe ontimeKeepWork AreaCleanBe Polite inAllInteractionsAddressErrorsQuicklyAvoidInterruptingCustomersThankCustomersfor TheirPatienceCheckBack forAdditionalNeedsGreet witha FriendlyToneKnow theMenuWellRespondPromptlytoRequestsStayPositiveOfferRecommendationsRespectDietaryRestrictionsBe Attentivebut NotOverbearingFollowDressCodeUseCustomer’sNameSmile atCustomersRespectPersonalSpaceUseProperTableMannersMaintain aProfessionalAttitudeListenActivelyKeepNoiseLevelsDownHandleComplaintsCalmlyUseProfessionalLanguageBe ontimeKeepWork AreaClean

Etiquette Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be Polite in All Interactions
  2. Address Errors Quickly
  3. Avoid Interrupting Customers
  4. Thank Customers for Their Patience
  5. Check Back for Additional Needs
  6. Greet with a Friendly Tone
  7. Know the Menu Well
  8. Respond Promptly to Requests
  9. Stay Positive
  10. Offer Recommendations
  11. Respect Dietary Restrictions
  12. Be Attentive but Not Overbearing
  13. Follow Dress Code
  14. Use Customer’s Name
  15. Smile at Customers
  16. Respect Personal Space
  17. Use Proper Table Manners
  18. Maintain a Professional Attitude
  19. Listen Actively
  20. Keep Noise Levels Down
  21. Handle Complaints Calmly
  22. Use Professional Language
  23. Be on time
  24. Keep Work Area Clean