Customerstates websiteimage doesn'tmatch toolCustomerdidn'tintroducethemselvesHelp CSwith orderentryanswer a callthat lastslonger than10 minutesEntera TPRProcessa blanketorderSomeoneis lookingfor aspline toolMSC asksfor standarditem stockcheckReceive auseless/blurrycustomer toolphotoCustomer istrying tomachinesomething thathas multiplematerialsCustomercallswrongcompanyCustomerchanges whatthey want assoon as youquote themcreate orrequest fromengineering anew customTool printQuote acoatedstandardsubmit aninspectionticket/emailinspectionPickup anoverflowcallCustomerunderengagestoolCustomerasks forS&F, doesn'tprovide fullinfoCustomercalls youthe wrongnameSubmit aninspectionrequestQuote atool over5 flutesQuoteareamerAssistanAE/DMRCustomerusing thewrongcoatingRefer acustomer toa differentbrandanswer a callwith three ofthe samedigit in a rowCustomermeasures toolswith the wrongequipment (likecalipers)SubmitanRMAWork onacrossoverreach out toanapplicationengineer forhelpSpoketo aLuthierAErequest formultiplebrandsanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Send aninternalleadProcessan ordershippingFEDEXQuote aturningtoolreceive a thank youemail from acustomer/distributorQuote for aninternationalcustomerQuote anyinternationalcustomer“oh I mean tocall customerservice, maybeyou can helpme though...”Customerstates websiteimage doesn'tmatch toolCustomerdidn'tintroducethemselvesHelp CSwith orderentryanswer a callthat lastslonger than10 minutesEntera TPRProcessa blanketorderSomeoneis lookingfor aspline toolMSC asksfor standarditem stockcheckReceive auseless/blurrycustomer toolphotoCustomer istrying tomachinesomething thathas multiplematerialsCustomercallswrongcompanyCustomerchanges whatthey want assoon as youquote themcreate orrequest fromengineering anew customTool printQuote acoatedstandardsubmit aninspectionticket/emailinspectionPickup anoverflowcallCustomerunderengagestoolCustomerasks forS&F, doesn'tprovide fullinfoCustomercalls youthe wrongnameSubmit aninspectionrequestQuote atool over5 flutesQuoteareamerAssistanAE/DMRCustomerusing thewrongcoatingRefer acustomer toa differentbrandanswer a callwith three ofthe samedigit in a rowCustomermeasures toolswith the wrongequipment (likecalipers)SubmitanRMAWork onacrossoverreach out toanapplicationengineer forhelpSpoketo aLuthierAErequest formultiplebrandsanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Send aninternalleadProcessan ordershippingFEDEXQuote aturningtoolreceive a thank youemail from acustomer/distributorQuote for aninternationalcustomerQuote anyinternationalcustomer“oh I mean tocall customerservice, maybeyou can helpme though...”

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer states website image doesn't match tool
  2. Customer didn't introduce themselves
  3. Help CS with order entry
  4. answer a call that lasts longer than 10 minutes
  5. Enter a TPR
  6. Process a blanket order
  7. Someone is looking for a spline tool
  8. MSC asks for standard item stock check
  9. Receive a useless/blurry customer tool photo
  10. Customer is trying to machine something that has multiple materials
  11. Customer calls wrong company
  12. Customer changes what they want as soon as you quote them
  13. create or request from engineering a new custom Tool print
  14. Quote a coated standard
  15. submit an inspection ticket/email inspection
  16. Pickup an overflow call
  17. Customer under engages tool
  18. Customer asks for S&F, doesn't provide full info
  19. Customer calls you the wrong name
  20. Submit an inspection request
  21. Quote a tool over 5 flutes
  22. Quote a reamer
  23. Assist an AE/DMR
  24. Customer using the wrong coating
  25. Refer a customer to a different brand
  26. answer a call with three of the same digit in a row
  27. Customer measures tools with the wrong equipment (like calipers)
  28. Submit an RMA
  29. Work on a crossover
  30. reach out to an application engineer for help
  31. Spoke to a Luthier
  32. AE request for multiple brands
  33. answer a call from a number with 3 consecutive digits (i.e. 123-456-789)
  34. Send an internal lead
  35. Process an order shipping FEDEX
  36. Quote a turning tool
  37. receive a thank you email from a customer/distributor
  38. Quote for an international customer
  39. Quote any international customer
  40. “oh I mean to call customer service, maybe you can help me though...”