(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“oh I mean to call customer service, maybe you can help me though...”
Customer calls wrong company
Someone is looking for a spline tool
Pickup an overflow call
Assist an AE/DMR
Customer calls you the wrong name
Send an internal lead
Work on a crossover
Quote a tool over 5 flutes
answer a call that lasts longer than 10 minutes
Help CS with order entry
Customer changes what they want as soon as you quote them
answer a call from a number with 3 consecutive digits (i.e. 123-456-789)
Quote for an international customer
Customer is trying to machine something that has multiple materials
Refer a customer to a different brand
Customer measures tools with the wrong equipment (like calipers)
Quote any international customer
Enter a TPR
Customer states website image doesn't match tool
Receive a useless/blurry customer tool photo
Quote a reamer
Customer didn't introduce themselves
receive a thank you email from a customer/distributor
Customer using the wrong coating
Customer under engages tool
create or request from engineering a new custom Tool print
Quote a coated standard
AE request for multiple brands
Submit an inspection request
Customer asks for S&F, doesn't provide full info
Process an order shipping FEDEX
Spoke to a Luthier
submit an inspection ticket/email inspection
Quote a turning tool
Submit an RMA
MSC asks for standard item stock check
answer a call with three of the same digit in a row
