answer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)SubmitanRMACustomerchanges whatthey want assoon as youquote themHelp CSwith orderentrySubmit aninspectionrequestAssistanAE/DMRPickup anoverflowcallSend aninternalleadWork onacrossoverAErequest formultiplebrandsProcessan ordershippingFEDEXCustomer istrying tomachinesomething thathas multiplematerialsanswer a callthat lastslonger than10 minutesQuote aturningtoolReceive auseless/blurrycustomer toolphotoCustomercallswrongcompanysubmit aninspectionticket/emailinspectionCustomerunderengagestoolSomeoneis lookingfor aspline toolSpoketo aLuthieranswer a callwith three ofthe samedigit in a rowQuote atool over5 flutesCustomerstates websiteimage doesn'tmatch toolProcessa blanketorderCustomercalls youthe wrongnameQuote acoatedstandardQuoteareamerCustomerasks forS&F, doesn'tprovide fullinfoCustomermeasures toolswith the wrongequipment (likecalipers)“oh I mean tocall customerservice, maybeyou can helpme though...”Refer acustomer toa differentbrandreceive a thank youemail from acustomer/distributorCustomerdidn'tintroducethemselvesreach out toanapplicationengineer forhelpEntera TPRMSC asksfor standarditem stockcheckCustomerusing thewrongcoatingQuote for aninternationalcustomercreate orrequest fromengineering anew customTool printanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)SubmitanRMACustomerchanges whatthey want assoon as youquote themHelp CSwith orderentrySubmit aninspectionrequestAssistanAE/DMRPickup anoverflowcallSend aninternalleadWork onacrossoverAErequest formultiplebrandsProcessan ordershippingFEDEXCustomer istrying tomachinesomething thathas multiplematerialsanswer a callthat lastslonger than10 minutesQuote aturningtoolReceive auseless/blurrycustomer toolphotoCustomercallswrongcompanysubmit aninspectionticket/emailinspectionCustomerunderengagestoolSomeoneis lookingfor aspline toolSpoketo aLuthieranswer a callwith three ofthe samedigit in a rowQuote atool over5 flutesCustomerstates websiteimage doesn'tmatch toolProcessa blanketorderCustomercalls youthe wrongnameQuote acoatedstandardQuoteareamerCustomerasks forS&F, doesn'tprovide fullinfoCustomermeasures toolswith the wrongequipment (likecalipers)“oh I mean tocall customerservice, maybeyou can helpme though...”Refer acustomer toa differentbrandreceive a thank youemail from acustomer/distributorCustomerdidn'tintroducethemselvesreach out toanapplicationengineer forhelpEntera TPRMSC asksfor standarditem stockcheckCustomerusing thewrongcoatingQuote for aninternationalcustomercreate orrequest fromengineering anew customTool print

Week of July 22nd Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. answer a call from a number with 3 consecutive digits (i.e. 123-456-789)
  2. Submit an RMA
  3. Customer changes what they want as soon as you quote them
  4. Help CS with order entry
  5. Submit an inspection request
  6. Assist an AE/DMR
  7. Pickup an overflow call
  8. Send an internal lead
  9. Work on a crossover
  10. AE request for multiple brands
  11. Process an order shipping FEDEX
  12. Customer is trying to machine something that has multiple materials
  13. answer a call that lasts longer than 10 minutes
  14. Quote a turning tool
  15. Receive a useless/blurry customer tool photo
  16. Customer calls wrong company
  17. submit an inspection ticket/email inspection
  18. Customer under engages tool
  19. Someone is looking for a spline tool
  20. Spoke to a Luthier
  21. answer a call with three of the same digit in a row
  22. Quote a tool over 5 flutes
  23. Customer states website image doesn't match tool
  24. Process a blanket order
  25. Customer calls you the wrong name
  26. Quote a coated standard
  27. Quote a reamer
  28. Customer asks for S&F, doesn't provide full info
  29. Customer measures tools with the wrong equipment (like calipers)
  30. “oh I mean to call customer service, maybe you can help me though...”
  31. Refer a customer to a different brand
  32. receive a thank you email from a customer/distributor
  33. Customer didn't introduce themselves
  34. reach out to an application engineer for help
  35. Enter a TPR
  36. MSC asks for standard item stock check
  37. Customer using the wrong coating
  38. Quote for an international customer
  39. create or request from engineering a new custom Tool print