Customerstates websiteimage doesn'tmatch toolAErequest formultiplebrandsMSC asksfor standarditem stockcheckQuote atool over5 flutesreceive a thank youemail from acustomer/distributorCustomer istrying tomachinesomething thathas multiplematerialsSubmitanRMAQuote for aninternationalcustomer“oh I mean tocall customerservice, maybeyou can helpme though...”Spoketo aLuthierPickup anoverflowcallAssistanAE/DMRCustomercalls youthe wrongnameRefer acustomer toa differentbrandCustomercallswrongcompanyanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Customerdidn'tintroducethemselvesQuoteareamerCustomerasks forS&F, doesn'tprovide fullinfoCustomerusing thewrongcoatingSubmit aninspectionrequestSend aninternalleadQuote aturningtoolanswer a callwith three ofthe samedigit in a rowHelp CSwith orderentrysubmit aninspectionticket/emailinspectionSomeoneis lookingfor aspline toolProcessan ordershippingFEDEXEntera TPRProcessa blanketorderQuote acoatedstandardCustomermeasures toolswith the wrongequipment (likecalipers)Customerchanges whatthey want assoon as youquote themanswer a callthat lastslonger than10 minutesreach out toanapplicationengineer forhelpcreate orrequest fromengineering anew customTool printWork onacrossoverReceive auseless/blurrycustomer toolphotoCustomerunderengagestoolCustomerstates websiteimage doesn'tmatch toolAErequest formultiplebrandsMSC asksfor standarditem stockcheckQuote atool over5 flutesreceive a thank youemail from acustomer/distributorCustomer istrying tomachinesomething thathas multiplematerialsSubmitanRMAQuote for aninternationalcustomer“oh I mean tocall customerservice, maybeyou can helpme though...”Spoketo aLuthierPickup anoverflowcallAssistanAE/DMRCustomercalls youthe wrongnameRefer acustomer toa differentbrandCustomercallswrongcompanyanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Customerdidn'tintroducethemselvesQuoteareamerCustomerasks forS&F, doesn'tprovide fullinfoCustomerusing thewrongcoatingSubmit aninspectionrequestSend aninternalleadQuote aturningtoolanswer a callwith three ofthe samedigit in a rowHelp CSwith orderentrysubmit aninspectionticket/emailinspectionSomeoneis lookingfor aspline toolProcessan ordershippingFEDEXEntera TPRProcessa blanketorderQuote acoatedstandardCustomermeasures toolswith the wrongequipment (likecalipers)Customerchanges whatthey want assoon as youquote themanswer a callthat lastslonger than10 minutesreach out toanapplicationengineer forhelpcreate orrequest fromengineering anew customTool printWork onacrossoverReceive auseless/blurrycustomer toolphotoCustomerunderengagestool

Week of July 22nd Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer states website image doesn't match tool
  2. AE request for multiple brands
  3. MSC asks for standard item stock check
  4. Quote a tool over 5 flutes
  5. receive a thank you email from a customer/distributor
  6. Customer is trying to machine something that has multiple materials
  7. Submit an RMA
  8. Quote for an international customer
  9. “oh I mean to call customer service, maybe you can help me though...”
  10. Spoke to a Luthier
  11. Pickup an overflow call
  12. Assist an AE/DMR
  13. Customer calls you the wrong name
  14. Refer a customer to a different brand
  15. Customer calls wrong company
  16. answer a call from a number with 3 consecutive digits (i.e. 123-456-789)
  17. Customer didn't introduce themselves
  18. Quote a reamer
  19. Customer asks for S&F, doesn't provide full info
  20. Customer using the wrong coating
  21. Submit an inspection request
  22. Send an internal lead
  23. Quote a turning tool
  24. answer a call with three of the same digit in a row
  25. Help CS with order entry
  26. submit an inspection ticket/email inspection
  27. Someone is looking for a spline tool
  28. Process an order shipping FEDEX
  29. Enter a TPR
  30. Process a blanket order
  31. Quote a coated standard
  32. Customer measures tools with the wrong equipment (like calipers)
  33. Customer changes what they want as soon as you quote them
  34. answer a call that lasts longer than 10 minutes
  35. reach out to an application engineer for help
  36. create or request from engineering a new custom Tool print
  37. Work on a crossover
  38. Receive a useless/blurry customer tool photo
  39. Customer under engages tool