AErequest formultiplebrandsQuoteareamerQuote aturningtoolHelp CSwith orderentrycreate orrequest fromengineering anew customTool printanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)answer a callwith three ofthe samedigit in a rowCustomercallswrongcompanyQuote acoatedstandardWork onacrossoverSend aninternalleadSpoketo aLuthierCustomerchanges whatthey want assoon as youquote themProcessan ordershippingFEDEXCustomermeasures toolswith the wrongequipment (likecalipers)Customerasks forS&F, doesn'tprovide fullinfoQuote for aninternationalcustomerSomeoneis lookingfor aspline toolsubmit aninspectionticket/emailinspectionCustomerdidn'tintroducethemselvesCustomercalls youthe wrongnameSubmitanRMASubmit aninspectionrequestProcessa blanketorderCustomer istrying tomachinesomething thathas multiplematerialsReceive auseless/blurrycustomer toolphotoQuote atool over5 flutesPickup anoverflowcallreach out toanapplicationengineer forhelpAssistanAE/DMR“oh I mean tocall customerservice, maybeyou can helpme though...”CustomerunderengagestoolEntera TPRRefer acustomer toa differentbrandMSC asksfor standarditem stockcheckanswer a callthat lastslonger than10 minutesCustomerstates websiteimage doesn'tmatch toolCustomerusing thewrongcoatingreceive a thank youemail from acustomer/distributorAErequest formultiplebrandsQuoteareamerQuote aturningtoolHelp CSwith orderentrycreate orrequest fromengineering anew customTool printanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)answer a callwith three ofthe samedigit in a rowCustomercallswrongcompanyQuote acoatedstandardWork onacrossoverSend aninternalleadSpoketo aLuthierCustomerchanges whatthey want assoon as youquote themProcessan ordershippingFEDEXCustomermeasures toolswith the wrongequipment (likecalipers)Customerasks forS&F, doesn'tprovide fullinfoQuote for aninternationalcustomerSomeoneis lookingfor aspline toolsubmit aninspectionticket/emailinspectionCustomerdidn'tintroducethemselvesCustomercalls youthe wrongnameSubmitanRMASubmit aninspectionrequestProcessa blanketorderCustomer istrying tomachinesomething thathas multiplematerialsReceive auseless/blurrycustomer toolphotoQuote atool over5 flutesPickup anoverflowcallreach out toanapplicationengineer forhelpAssistanAE/DMR“oh I mean tocall customerservice, maybeyou can helpme though...”CustomerunderengagestoolEntera TPRRefer acustomer toa differentbrandMSC asksfor standarditem stockcheckanswer a callthat lastslonger than10 minutesCustomerstates websiteimage doesn'tmatch toolCustomerusing thewrongcoatingreceive a thank youemail from acustomer/distributor

Week of July 22nd Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AE request for multiple brands
  2. Quote a reamer
  3. Quote a turning tool
  4. Help CS with order entry
  5. create or request from engineering a new custom Tool print
  6. answer a call from a number with 3 consecutive digits (i.e. 123-456-789)
  7. answer a call with three of the same digit in a row
  8. Customer calls wrong company
  9. Quote a coated standard
  10. Work on a crossover
  11. Send an internal lead
  12. Spoke to a Luthier
  13. Customer changes what they want as soon as you quote them
  14. Process an order shipping FEDEX
  15. Customer measures tools with the wrong equipment (like calipers)
  16. Customer asks for S&F, doesn't provide full info
  17. Quote for an international customer
  18. Someone is looking for a spline tool
  19. submit an inspection ticket/email inspection
  20. Customer didn't introduce themselves
  21. Customer calls you the wrong name
  22. Submit an RMA
  23. Submit an inspection request
  24. Process a blanket order
  25. Customer is trying to machine something that has multiple materials
  26. Receive a useless/blurry customer tool photo
  27. Quote a tool over 5 flutes
  28. Pickup an overflow call
  29. reach out to an application engineer for help
  30. Assist an AE/DMR
  31. “oh I mean to call customer service, maybe you can help me though...”
  32. Customer under engages tool
  33. Enter a TPR
  34. Refer a customer to a different brand
  35. MSC asks for standard item stock check
  36. answer a call that lasts longer than 10 minutes
  37. Customer states website image doesn't match tool
  38. Customer using the wrong coating
  39. receive a thank you email from a customer/distributor