“oh I mean tocall customerservice, maybeyou can helpme though...”MSC asksfor standarditem stockcheckSubmit aninspectionrequestQuote for aninternationalcustomerreceive a thank youemail from acustomer/distributorreach out toanapplicationengineer forhelpAErequest formultiplebrandsProcessan ordershippingFEDEXQuote aturningtoolCustomercalls youthe wrongnameanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Customerusing thewrongcoatingsubmit aninspectionticket/emailinspectionWork onacrossoverEntera TPRSomeoneis lookingfor aspline toolQuote atool over5 flutesPickup anoverflowcallcreate orrequest fromengineering anew customTool printQuote acoatedstandardCustomerchanges whatthey want assoon as youquote themReceive auseless/blurrycustomer toolphotoCustomerunderengagestoolCustomerasks forS&F, doesn'tprovide fullinfoCustomercallswrongcompanyProcessa blanketorderSend aninternalleadHelp CSwith orderentrySpoketo aLuthierSubmitanRMAAssistanAE/DMRCustomer istrying tomachinesomething thathas multiplematerialsCustomerstates websiteimage doesn'tmatch toolanswer a callwith three ofthe samedigit in a rowCustomermeasures toolswith the wrongequipment (likecalipers)QuoteareamerCustomerdidn'tintroducethemselvesRefer acustomer toa differentbrandanswer a callthat lastslonger than10 minutes“oh I mean tocall customerservice, maybeyou can helpme though...”MSC asksfor standarditem stockcheckSubmit aninspectionrequestQuote for aninternationalcustomerreceive a thank youemail from acustomer/distributorreach out toanapplicationengineer forhelpAErequest formultiplebrandsProcessan ordershippingFEDEXQuote aturningtoolCustomercalls youthe wrongnameanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Customerusing thewrongcoatingsubmit aninspectionticket/emailinspectionWork onacrossoverEntera TPRSomeoneis lookingfor aspline toolQuote atool over5 flutesPickup anoverflowcallcreate orrequest fromengineering anew customTool printQuote acoatedstandardCustomerchanges whatthey want assoon as youquote themReceive auseless/blurrycustomer toolphotoCustomerunderengagestoolCustomerasks forS&F, doesn'tprovide fullinfoCustomercallswrongcompanyProcessa blanketorderSend aninternalleadHelp CSwith orderentrySpoketo aLuthierSubmitanRMAAssistanAE/DMRCustomer istrying tomachinesomething thathas multiplematerialsCustomerstates websiteimage doesn'tmatch toolanswer a callwith three ofthe samedigit in a rowCustomermeasures toolswith the wrongequipment (likecalipers)QuoteareamerCustomerdidn'tintroducethemselvesRefer acustomer toa differentbrandanswer a callthat lastslonger than10 minutes

Week of July 22nd Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “oh I mean to call customer service, maybe you can help me though...”
  2. MSC asks for standard item stock check
  3. Submit an inspection request
  4. Quote for an international customer
  5. receive a thank you email from a customer/distributor
  6. reach out to an application engineer for help
  7. AE request for multiple brands
  8. Process an order shipping FEDEX
  9. Quote a turning tool
  10. Customer calls you the wrong name
  11. answer a call from a number with 3 consecutive digits (i.e. 123-456-789)
  12. Customer using the wrong coating
  13. submit an inspection ticket/email inspection
  14. Work on a crossover
  15. Enter a TPR
  16. Someone is looking for a spline tool
  17. Quote a tool over 5 flutes
  18. Pickup an overflow call
  19. create or request from engineering a new custom Tool print
  20. Quote a coated standard
  21. Customer changes what they want as soon as you quote them
  22. Receive a useless/blurry customer tool photo
  23. Customer under engages tool
  24. Customer asks for S&F, doesn't provide full info
  25. Customer calls wrong company
  26. Process a blanket order
  27. Send an internal lead
  28. Help CS with order entry
  29. Spoke to a Luthier
  30. Submit an RMA
  31. Assist an AE/DMR
  32. Customer is trying to machine something that has multiple materials
  33. Customer states website image doesn't match tool
  34. answer a call with three of the same digit in a row
  35. Customer measures tools with the wrong equipment (like calipers)
  36. Quote a reamer
  37. Customer didn't introduce themselves
  38. Refer a customer to a different brand
  39. answer a call that lasts longer than 10 minutes