Pickup anoverflowcallCustomercalls youthe wrongnameProcessa blanketorderSpoketo aLuthieranswer a callthat lastslonger than10 minutesQuote for aninternationalcustomerEntera TPRHelp CSwith orderentryCustomerusing thewrongcoatingCustomercallswrongcompany“oh I mean tocall customerservice, maybeyou can helpme though...”QuoteareamerReceive auseless/blurrycustomer toolphotoCustomerdidn'tintroducethemselvesSubmit aninspectionrequestsubmit aninspectionticket/emailinspectionAErequest formultiplebrandsreach out toanapplicationengineer forhelpAssistanAE/DMRCustomerchanges whatthey want assoon as youquote themCustomerunderengagestoolCustomerstates websiteimage doesn'tmatch toolWork onacrossoverQuote acoatedstandardCustomermeasures toolswith the wrongequipment (likecalipers)answer a callwith three ofthe samedigit in a rowreceive a thank youemail from acustomer/distributorQuote aturningtoolSubmitanRMASomeoneis lookingfor aspline toolQuote atool over5 flutesProcessan ordershippingFEDEXCustomer istrying tomachinesomething thathas multiplematerialsanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Customerasks forS&F, doesn'tprovide fullinfoMSC asksfor standarditem stockcheckcreate orrequest fromengineering anew customTool printRefer acustomer toa differentbrandSend aninternalleadPickup anoverflowcallCustomercalls youthe wrongnameProcessa blanketorderSpoketo aLuthieranswer a callthat lastslonger than10 minutesQuote for aninternationalcustomerEntera TPRHelp CSwith orderentryCustomerusing thewrongcoatingCustomercallswrongcompany“oh I mean tocall customerservice, maybeyou can helpme though...”QuoteareamerReceive auseless/blurrycustomer toolphotoCustomerdidn'tintroducethemselvesSubmit aninspectionrequestsubmit aninspectionticket/emailinspectionAErequest formultiplebrandsreach out toanapplicationengineer forhelpAssistanAE/DMRCustomerchanges whatthey want assoon as youquote themCustomerunderengagestoolCustomerstates websiteimage doesn'tmatch toolWork onacrossoverQuote acoatedstandardCustomermeasures toolswith the wrongequipment (likecalipers)answer a callwith three ofthe samedigit in a rowreceive a thank youemail from acustomer/distributorQuote aturningtoolSubmitanRMASomeoneis lookingfor aspline toolQuote atool over5 flutesProcessan ordershippingFEDEXCustomer istrying tomachinesomething thathas multiplematerialsanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Customerasks forS&F, doesn'tprovide fullinfoMSC asksfor standarditem stockcheckcreate orrequest fromengineering anew customTool printRefer acustomer toa differentbrandSend aninternallead

Week of July 22nd Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pickup an overflow call
  2. Customer calls you the wrong name
  3. Process a blanket order
  4. Spoke to a Luthier
  5. answer a call that lasts longer than 10 minutes
  6. Quote for an international customer
  7. Enter a TPR
  8. Help CS with order entry
  9. Customer using the wrong coating
  10. Customer calls wrong company
  11. “oh I mean to call customer service, maybe you can help me though...”
  12. Quote a reamer
  13. Receive a useless/blurry customer tool photo
  14. Customer didn't introduce themselves
  15. Submit an inspection request
  16. submit an inspection ticket/email inspection
  17. AE request for multiple brands
  18. reach out to an application engineer for help
  19. Assist an AE/DMR
  20. Customer changes what they want as soon as you quote them
  21. Customer under engages tool
  22. Customer states website image doesn't match tool
  23. Work on a crossover
  24. Quote a coated standard
  25. Customer measures tools with the wrong equipment (like calipers)
  26. answer a call with three of the same digit in a row
  27. receive a thank you email from a customer/distributor
  28. Quote a turning tool
  29. Submit an RMA
  30. Someone is looking for a spline tool
  31. Quote a tool over 5 flutes
  32. Process an order shipping FEDEX
  33. Customer is trying to machine something that has multiple materials
  34. answer a call from a number with 3 consecutive digits (i.e. 123-456-789)
  35. Customer asks for S&F, doesn't provide full info
  36. MSC asks for standard item stock check
  37. create or request from engineering a new custom Tool print
  38. Refer a customer to a different brand
  39. Send an internal lead