Pickup anoverflowcallMSC asksfor standarditem stockcheckSomeoneis lookingfor aspline tool“oh I mean tocall customerservice, maybeyou can helpme though...”Work onacrossoveranswer a callthat lastslonger than10 minutesRefer acustomer toa differentbrandanswer a callwith three ofthe samedigit in a rowCustomerstates websiteimage doesn'tmatch toolQuoteareamerreceive a thank youemail from acustomer/distributorCustomerasks forS&F, doesn'tprovide fullinfoAErequest formultiplebrandsProcessan ordershippingFEDEXSpoketo aLuthierCustomerdidn'tintroducethemselvesCustomerchanges whatthey want assoon as youquote themQuote acoatedstandardcreate orrequest fromengineering anew customTool printCustomercallswrongcompanyEntera TPRSubmitanRMACustomercalls youthe wrongnameCustomermeasures toolswith the wrongequipment (likecalipers)Submit aninspectionrequestreach out toanapplicationengineer forhelpReceive auseless/blurrycustomer toolphotoQuote for aninternationalcustomerQuote aturningtoolAssistanAE/DMRCustomerusing thewrongcoatingProcessa blanketorderCustomer istrying tomachinesomething thathas multiplematerialsHelp CSwith orderentryanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Customerunderengagestoolsubmit aninspectionticket/emailinspectionSend aninternalleadQuote atool over5 flutesPickup anoverflowcallMSC asksfor standarditem stockcheckSomeoneis lookingfor aspline tool“oh I mean tocall customerservice, maybeyou can helpme though...”Work onacrossoveranswer a callthat lastslonger than10 minutesRefer acustomer toa differentbrandanswer a callwith three ofthe samedigit in a rowCustomerstates websiteimage doesn'tmatch toolQuoteareamerreceive a thank youemail from acustomer/distributorCustomerasks forS&F, doesn'tprovide fullinfoAErequest formultiplebrandsProcessan ordershippingFEDEXSpoketo aLuthierCustomerdidn'tintroducethemselvesCustomerchanges whatthey want assoon as youquote themQuote acoatedstandardcreate orrequest fromengineering anew customTool printCustomercallswrongcompanyEntera TPRSubmitanRMACustomercalls youthe wrongnameCustomermeasures toolswith the wrongequipment (likecalipers)Submit aninspectionrequestreach out toanapplicationengineer forhelpReceive auseless/blurrycustomer toolphotoQuote for aninternationalcustomerQuote aturningtoolAssistanAE/DMRCustomerusing thewrongcoatingProcessa blanketorderCustomer istrying tomachinesomething thathas multiplematerialsHelp CSwith orderentryanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Customerunderengagestoolsubmit aninspectionticket/emailinspectionSend aninternalleadQuote atool over5 flutes

Week of July 22nd Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pickup an overflow call
  2. MSC asks for standard item stock check
  3. Someone is looking for a spline tool
  4. “oh I mean to call customer service, maybe you can help me though...”
  5. Work on a crossover
  6. answer a call that lasts longer than 10 minutes
  7. Refer a customer to a different brand
  8. answer a call with three of the same digit in a row
  9. Customer states website image doesn't match tool
  10. Quote a reamer
  11. receive a thank you email from a customer/distributor
  12. Customer asks for S&F, doesn't provide full info
  13. AE request for multiple brands
  14. Process an order shipping FEDEX
  15. Spoke to a Luthier
  16. Customer didn't introduce themselves
  17. Customer changes what they want as soon as you quote them
  18. Quote a coated standard
  19. create or request from engineering a new custom Tool print
  20. Customer calls wrong company
  21. Enter a TPR
  22. Submit an RMA
  23. Customer calls you the wrong name
  24. Customer measures tools with the wrong equipment (like calipers)
  25. Submit an inspection request
  26. reach out to an application engineer for help
  27. Receive a useless/blurry customer tool photo
  28. Quote for an international customer
  29. Quote a turning tool
  30. Assist an AE/DMR
  31. Customer using the wrong coating
  32. Process a blanket order
  33. Customer is trying to machine something that has multiple materials
  34. Help CS with order entry
  35. answer a call from a number with 3 consecutive digits (i.e. 123-456-789)
  36. Customer under engages tool
  37. submit an inspection ticket/email inspection
  38. Send an internal lead
  39. Quote a tool over 5 flutes