answer a callthat lastslonger than10 minutesCustomerchanges whatthey want assoon as youquote themEntera TPRPickup anoverflowcallQuote atool over5 flutesMSC asksfor standarditem stockcheckQuote aturningtoolSpoketo aLuthierAErequest formultiplebrandssubmit aninspectionticket/emailinspectionCustomerdidn'tintroducethemselvesAssistanAE/DMRanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Work onacrossoverSubmit aninspectionrequestQuoteareameranswer a callwith three ofthe samedigit in a rowReceive auseless/blurrycustomer toolphotoCustomerusing thewrongcoatingProcessan ordershippingFEDEXCustomerstates websiteimage doesn'tmatch toolSubmitanRMARefer acustomer toa differentbrandcreate orrequest fromengineering anew customTool printCustomerunderengagestoolSend aninternalleadQuote for aninternationalcustomerCustomerasks forS&F, doesn'tprovide fullinfoQuote acoatedstandardSomeoneis lookingfor aspline toolProcessa blanketorder“oh I mean tocall customerservice, maybeyou can helpme though...”Help CSwith orderentryCustomer istrying tomachinesomething thathas multiplematerialsCustomercalls youthe wrongnamereceive a thank youemail from acustomer/distributorCustomermeasures toolswith the wrongequipment (likecalipers)Customercallswrongcompanyreach out toanapplicationengineer forhelpanswer a callthat lastslonger than10 minutesCustomerchanges whatthey want assoon as youquote themEntera TPRPickup anoverflowcallQuote atool over5 flutesMSC asksfor standarditem stockcheckQuote aturningtoolSpoketo aLuthierAErequest formultiplebrandssubmit aninspectionticket/emailinspectionCustomerdidn'tintroducethemselvesAssistanAE/DMRanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Work onacrossoverSubmit aninspectionrequestQuoteareameranswer a callwith three ofthe samedigit in a rowReceive auseless/blurrycustomer toolphotoCustomerusing thewrongcoatingProcessan ordershippingFEDEXCustomerstates websiteimage doesn'tmatch toolSubmitanRMARefer acustomer toa differentbrandcreate orrequest fromengineering anew customTool printCustomerunderengagestoolSend aninternalleadQuote for aninternationalcustomerCustomerasks forS&F, doesn'tprovide fullinfoQuote acoatedstandardSomeoneis lookingfor aspline toolProcessa blanketorder“oh I mean tocall customerservice, maybeyou can helpme though...”Help CSwith orderentryCustomer istrying tomachinesomething thathas multiplematerialsCustomercalls youthe wrongnamereceive a thank youemail from acustomer/distributorCustomermeasures toolswith the wrongequipment (likecalipers)Customercallswrongcompanyreach out toanapplicationengineer forhelp

Week of July 22nd Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. answer a call that lasts longer than 10 minutes
  2. Customer changes what they want as soon as you quote them
  3. Enter a TPR
  4. Pickup an overflow call
  5. Quote a tool over 5 flutes
  6. MSC asks for standard item stock check
  7. Quote a turning tool
  8. Spoke to a Luthier
  9. AE request for multiple brands
  10. submit an inspection ticket/email inspection
  11. Customer didn't introduce themselves
  12. Assist an AE/DMR
  13. answer a call from a number with 3 consecutive digits (i.e. 123-456-789)
  14. Work on a crossover
  15. Submit an inspection request
  16. Quote a reamer
  17. answer a call with three of the same digit in a row
  18. Receive a useless/blurry customer tool photo
  19. Customer using the wrong coating
  20. Process an order shipping FEDEX
  21. Customer states website image doesn't match tool
  22. Submit an RMA
  23. Refer a customer to a different brand
  24. create or request from engineering a new custom Tool print
  25. Customer under engages tool
  26. Send an internal lead
  27. Quote for an international customer
  28. Customer asks for S&F, doesn't provide full info
  29. Quote a coated standard
  30. Someone is looking for a spline tool
  31. Process a blanket order
  32. “oh I mean to call customer service, maybe you can help me though...”
  33. Help CS with order entry
  34. Customer is trying to machine something that has multiple materials
  35. Customer calls you the wrong name
  36. receive a thank you email from a customer/distributor
  37. Customer measures tools with the wrong equipment (like calipers)
  38. Customer calls wrong company
  39. reach out to an application engineer for help