Customer istrying tomachinesomething thathas multiplematerialsPickup anoverflowcallQuoteareamercreate orrequest fromengineering anew customTool printRefer acustomer toa differentbrandAErequest formultiplebrandsCustomerusing thewrongcoatingreceive a thank youemail from acustomer/distributorQuote acoatedstandardMSC asksfor standarditem stockcheckSubmit aninspectionrequestsubmit aninspectionticket/emailinspectionAssistanAE/DMRHelp CSwith orderentryCustomerunderengagestoolCustomercalls youthe wrongnameanswer a callwith three ofthe samedigit in a rowReceive auseless/blurrycustomer toolphotoQuote aturningtoolSubmitanRMASend aninternalleadQuote for aninternationalcustomerreach out toanapplicationengineer forhelpCustomerchanges whatthey want assoon as youquote themCustomerdidn'tintroducethemselvesCustomerstates websiteimage doesn'tmatch toolWork onacrossoverSomeoneis lookingfor aspline toolEntera TPRSpoketo aLuthierProcessa blanketorderCustomercallswrongcompanyCustomermeasures toolswith the wrongequipment (likecalipers)Quote atool over5 flutesanswer a callthat lastslonger than10 minutesCustomerasks forS&F, doesn'tprovide fullinfo“oh I mean tocall customerservice, maybeyou can helpme though...”Processan ordershippingFEDEXanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Customer istrying tomachinesomething thathas multiplematerialsPickup anoverflowcallQuoteareamercreate orrequest fromengineering anew customTool printRefer acustomer toa differentbrandAErequest formultiplebrandsCustomerusing thewrongcoatingreceive a thank youemail from acustomer/distributorQuote acoatedstandardMSC asksfor standarditem stockcheckSubmit aninspectionrequestsubmit aninspectionticket/emailinspectionAssistanAE/DMRHelp CSwith orderentryCustomerunderengagestoolCustomercalls youthe wrongnameanswer a callwith three ofthe samedigit in a rowReceive auseless/blurrycustomer toolphotoQuote aturningtoolSubmitanRMASend aninternalleadQuote for aninternationalcustomerreach out toanapplicationengineer forhelpCustomerchanges whatthey want assoon as youquote themCustomerdidn'tintroducethemselvesCustomerstates websiteimage doesn'tmatch toolWork onacrossoverSomeoneis lookingfor aspline toolEntera TPRSpoketo aLuthierProcessa blanketorderCustomercallswrongcompanyCustomermeasures toolswith the wrongequipment (likecalipers)Quote atool over5 flutesanswer a callthat lastslonger than10 minutesCustomerasks forS&F, doesn'tprovide fullinfo“oh I mean tocall customerservice, maybeyou can helpme though...”Processan ordershippingFEDEXanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)

Week of July 22nd Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer is trying to machine something that has multiple materials
  2. Pickup an overflow call
  3. Quote a reamer
  4. create or request from engineering a new custom Tool print
  5. Refer a customer to a different brand
  6. AE request for multiple brands
  7. Customer using the wrong coating
  8. receive a thank you email from a customer/distributor
  9. Quote a coated standard
  10. MSC asks for standard item stock check
  11. Submit an inspection request
  12. submit an inspection ticket/email inspection
  13. Assist an AE/DMR
  14. Help CS with order entry
  15. Customer under engages tool
  16. Customer calls you the wrong name
  17. answer a call with three of the same digit in a row
  18. Receive a useless/blurry customer tool photo
  19. Quote a turning tool
  20. Submit an RMA
  21. Send an internal lead
  22. Quote for an international customer
  23. reach out to an application engineer for help
  24. Customer changes what they want as soon as you quote them
  25. Customer didn't introduce themselves
  26. Customer states website image doesn't match tool
  27. Work on a crossover
  28. Someone is looking for a spline tool
  29. Enter a TPR
  30. Spoke to a Luthier
  31. Process a blanket order
  32. Customer calls wrong company
  33. Customer measures tools with the wrong equipment (like calipers)
  34. Quote a tool over 5 flutes
  35. answer a call that lasts longer than 10 minutes
  36. Customer asks for S&F, doesn't provide full info
  37. “oh I mean to call customer service, maybe you can help me though...”
  38. Process an order shipping FEDEX
  39. answer a call from a number with 3 consecutive digits (i.e. 123-456-789)