answer a callthat lastslonger than10 minutesCustomerunderengagestoolEntera TPRSomeoneis lookingfor aspline toolCustomercalls youthe wrongnameCustomerstates websiteimage doesn'tmatch toolWork onacrossoverreach out toanapplicationengineer forhelpCustomerdidn'tintroducethemselvesSpoketo aLuthierSend aninternalleadCustomerusing thewrongcoatingSubmitanRMAMSC asksfor standarditem stockcheckReceive auseless/blurrycustomer toolphotosubmit aninspectionticket/emailinspectionQuoteareameranswer a callwith three ofthe samedigit in a rowCustomercallswrongcompanyQuote acoatedstandardanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Processa blanketorderQuote for aninternationalcustomerPickup anoverflowcallCustomerchanges whatthey want assoon as youquote themCustomermeasures toolswith the wrongequipment (likecalipers)AssistanAE/DMRRefer acustomer toa differentbrand“oh I mean tocall customerservice, maybeyou can helpme though...”AErequest formultiplebrandsQuote atool over5 flutesCustomerasks forS&F, doesn'tprovide fullinfoCustomer istrying tomachinesomething thathas multiplematerialsreceive a thank youemail from acustomer/distributorSubmit aninspectionrequestcreate orrequest fromengineering anew customTool printProcessan ordershippingFEDEXQuote aturningtoolHelp CSwith orderentryanswer a callthat lastslonger than10 minutesCustomerunderengagestoolEntera TPRSomeoneis lookingfor aspline toolCustomercalls youthe wrongnameCustomerstates websiteimage doesn'tmatch toolWork onacrossoverreach out toanapplicationengineer forhelpCustomerdidn'tintroducethemselvesSpoketo aLuthierSend aninternalleadCustomerusing thewrongcoatingSubmitanRMAMSC asksfor standarditem stockcheckReceive auseless/blurrycustomer toolphotosubmit aninspectionticket/emailinspectionQuoteareameranswer a callwith three ofthe samedigit in a rowCustomercallswrongcompanyQuote acoatedstandardanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Processa blanketorderQuote for aninternationalcustomerPickup anoverflowcallCustomerchanges whatthey want assoon as youquote themCustomermeasures toolswith the wrongequipment (likecalipers)AssistanAE/DMRRefer acustomer toa differentbrand“oh I mean tocall customerservice, maybeyou can helpme though...”AErequest formultiplebrandsQuote atool over5 flutesCustomerasks forS&F, doesn'tprovide fullinfoCustomer istrying tomachinesomething thathas multiplematerialsreceive a thank youemail from acustomer/distributorSubmit aninspectionrequestcreate orrequest fromengineering anew customTool printProcessan ordershippingFEDEXQuote aturningtoolHelp CSwith orderentry

Week of July 22nd Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. answer a call that lasts longer than 10 minutes
  2. Customer under engages tool
  3. Enter a TPR
  4. Someone is looking for a spline tool
  5. Customer calls you the wrong name
  6. Customer states website image doesn't match tool
  7. Work on a crossover
  8. reach out to an application engineer for help
  9. Customer didn't introduce themselves
  10. Spoke to a Luthier
  11. Send an internal lead
  12. Customer using the wrong coating
  13. Submit an RMA
  14. MSC asks for standard item stock check
  15. Receive a useless/blurry customer tool photo
  16. submit an inspection ticket/email inspection
  17. Quote a reamer
  18. answer a call with three of the same digit in a row
  19. Customer calls wrong company
  20. Quote a coated standard
  21. answer a call from a number with 3 consecutive digits (i.e. 123-456-789)
  22. Process a blanket order
  23. Quote for an international customer
  24. Pickup an overflow call
  25. Customer changes what they want as soon as you quote them
  26. Customer measures tools with the wrong equipment (like calipers)
  27. Assist an AE/DMR
  28. Refer a customer to a different brand
  29. “oh I mean to call customer service, maybe you can help me though...”
  30. AE request for multiple brands
  31. Quote a tool over 5 flutes
  32. Customer asks for S&F, doesn't provide full info
  33. Customer is trying to machine something that has multiple materials
  34. receive a thank you email from a customer/distributor
  35. Submit an inspection request
  36. create or request from engineering a new custom Tool print
  37. Process an order shipping FEDEX
  38. Quote a turning tool
  39. Help CS with order entry