reach out toanapplicationengineer forhelpMSC asksfor standarditem stockcheckCustomerstates websiteimage doesn'tmatch toolCustomermeasures toolswith the wrongequipment (likecalipers)Customercalls youthe wrongnameCustomerdidn'tintroducethemselvesanswer a callwith three ofthe samedigit in a rowRefer acustomer toa differentbrandSomeoneis lookingfor aspline toolcreate orrequest fromengineering anew customTool print“oh I mean tocall customerservice, maybeyou can helpme though...”Customerchanges whatthey want assoon as youquote themsubmit aninspectionticket/emailinspectionSpoketo aLuthierReceive auseless/blurrycustomer toolphotoAErequest formultiplebrandsQuote for aninternationalcustomerProcessa blanketorderreceive a thank youemail from acustomer/distributorWork onacrossoverProcessan ordershippingFEDEXQuote acoatedstandardanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Pickup anoverflowcallSend aninternalleadQuoteareamerCustomercallswrongcompanyEntera TPRSubmitanRMACustomerunderengagestoolanswer a callthat lastslonger than10 minutesAssistanAE/DMRCustomerusing thewrongcoatingHelp CSwith orderentryQuote atool over5 flutesCustomer istrying tomachinesomething thathas multiplematerialsQuote aturningtoolSubmit aninspectionrequestCustomerasks forS&F, doesn'tprovide fullinforeach out toanapplicationengineer forhelpMSC asksfor standarditem stockcheckCustomerstates websiteimage doesn'tmatch toolCustomermeasures toolswith the wrongequipment (likecalipers)Customercalls youthe wrongnameCustomerdidn'tintroducethemselvesanswer a callwith three ofthe samedigit in a rowRefer acustomer toa differentbrandSomeoneis lookingfor aspline toolcreate orrequest fromengineering anew customTool print“oh I mean tocall customerservice, maybeyou can helpme though...”Customerchanges whatthey want assoon as youquote themsubmit aninspectionticket/emailinspectionSpoketo aLuthierReceive auseless/blurrycustomer toolphotoAErequest formultiplebrandsQuote for aninternationalcustomerProcessa blanketorderreceive a thank youemail from acustomer/distributorWork onacrossoverProcessan ordershippingFEDEXQuote acoatedstandardanswer a callfrom a numberwith 3consecutivedigits (i.e. 123-456-789)Pickup anoverflowcallSend aninternalleadQuoteareamerCustomercallswrongcompanyEntera TPRSubmitanRMACustomerunderengagestoolanswer a callthat lastslonger than10 minutesAssistanAE/DMRCustomerusing thewrongcoatingHelp CSwith orderentryQuote atool over5 flutesCustomer istrying tomachinesomething thathas multiplematerialsQuote aturningtoolSubmit aninspectionrequestCustomerasks forS&F, doesn'tprovide fullinfo

Week of July 22nd Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. reach out to an application engineer for help
  2. MSC asks for standard item stock check
  3. Customer states website image doesn't match tool
  4. Customer measures tools with the wrong equipment (like calipers)
  5. Customer calls you the wrong name
  6. Customer didn't introduce themselves
  7. answer a call with three of the same digit in a row
  8. Refer a customer to a different brand
  9. Someone is looking for a spline tool
  10. create or request from engineering a new custom Tool print
  11. “oh I mean to call customer service, maybe you can help me though...”
  12. Customer changes what they want as soon as you quote them
  13. submit an inspection ticket/email inspection
  14. Spoke to a Luthier
  15. Receive a useless/blurry customer tool photo
  16. AE request for multiple brands
  17. Quote for an international customer
  18. Process a blanket order
  19. receive a thank you email from a customer/distributor
  20. Work on a crossover
  21. Process an order shipping FEDEX
  22. Quote a coated standard
  23. answer a call from a number with 3 consecutive digits (i.e. 123-456-789)
  24. Pickup an overflow call
  25. Send an internal lead
  26. Quote a reamer
  27. Customer calls wrong company
  28. Enter a TPR
  29. Submit an RMA
  30. Customer under engages tool
  31. answer a call that lasts longer than 10 minutes
  32. Assist an AE/DMR
  33. Customer using the wrong coating
  34. Help CS with order entry
  35. Quote a tool over 5 flutes
  36. Customer is trying to machine something that has multiple materials
  37. Quote a turning tool
  38. Submit an inspection request
  39. Customer asks for S&F, doesn't provide full info