(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“oh I mean to call customer service, maybe you can help me though...”
Customer using the wrong coating
Refer a customer to a different brand
Customer didn't introduce themselves
Spoke to a Luthier
Receive a useless/blurry customer tool photo
Customer calls wrong company
Submit an inspection request
AE request for multiple brands
Process an order shipping FEDEX
Someone is looking for a spline tool
Customer is trying to machine something that has multiple materials
Customer under engages tool
Work on a crossover
answer a call from a number with 3 consecutive digits (i.e. 123-456-789)
Customer states website image doesn't match tool
submit an inspection ticket/email inspection
Customer calls you the wrong name
create or request from engineering a new custom Tool print
answer a call with three of the same digit in a row
receive a thank you email from a customer/distributor
Process a blanket order
Submit an RMA
Customer changes what they want as soon as you quote them
Enter a TPR
answer a call that lasts longer than 10 minutes
Quote a turning tool
Quote a tool over 5 flutes
Quote a reamer
Assist an AE/DMR
Pickup an overflow call
Send an internal lead
Customer asks for S&F, doesn't provide full info
Customer measures tools with the wrong equipment (like calipers)
