Member hassame firstname assomeone inthe MCCRep putswork relatedmessage inHappy HourChatDrivingwhilebankingDocusignrequestMembermentions acelebration(birthday,anniversary,etc)Updatemember'scontactinfoFailedVerificationMember'sbirthdayis todayAnsweranother repsquestion inGeneralChatScreamingChildren/BabyCryingUse either"peachykeen" or"cool beans"on a call.PendingdepositMemberputs youon holdSupervisorrequestedPost aGIF inHappyHour ChatMorethan 2NSF feesLearnedsomethingnew from theHubresourcesMailed acashier'scheckAcceptedReferralAnything on amember's accountis Aquatic themed(contact info,transaction history,etc)AnimalsoundsDebitCardChargeDisputeNon-MemberBathroomNoisesMember hassame firstname assomeone inthe MCCRep putswork relatedmessage inHappy HourChatDrivingwhilebankingDocusignrequestMembermentions acelebration(birthday,anniversary,etc)Updatemember'scontactinfoFailedVerificationMember'sbirthdayis todayAnsweranother repsquestion inGeneralChatScreamingChildren/BabyCryingUse either"peachykeen" or"cool beans"on a call.PendingdepositMemberputs youon holdSupervisorrequestedPost aGIF inHappyHour ChatMorethan 2NSF feesLearnedsomethingnew from theHubresourcesMailed acashier'scheckAcceptedReferralAnything on amember's accountis Aquatic themed(contact info,transaction history,etc)AnimalsoundsDebitCardChargeDisputeNon-MemberBathroomNoises

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member has same first name as someone in the MCC
  2. Rep puts work related message in Happy Hour Chat
  3. Driving while banking
  4. Docusign request
  5. Member mentions a celebration (birthday, anniversary, etc)
  6. Update member's contact info
  7. Failed Verification
  8. Member's birthday is today
  9. Answer another reps question in General Chat
  10. Screaming Children/Baby Crying
  11. Use either "peachy keen" or "cool beans" on a call.
  12. Pending deposit
  13. Member puts you on hold
  14. Supervisor requested
  15. Post a GIF in Happy Hour Chat
  16. More than 2 NSF fees
  17. Learned something new from the Hub resources
  18. Mailed a cashier's check
  19. Accepted Referral
  20. Anything on a member's account is Aquatic themed (contact info, transaction history, etc)
  21. Animal sounds
  22. Debit Card Charge Dispute
  23. Non-Member
  24. Bathroom Noises