AnimalsoundsRep putswork relatedmessage inHappy HourChatNon-MemberFailedVerificationLearnedsomethingnew from theHubresourcesBathroomNoisesDocusignrequestMemberputs youon holdSupervisorrequestedAnything on amember's accountis Aquatic themed(contact info,transaction history,etc)Updatemember'scontactinfoUse either"peachykeen" or"cool beans"on a call.DrivingwhilebankingPendingdepositScreamingChildren/BabyCryingMailed acashier'scheckAnsweranother repsquestion inGeneralChatMembermentions acelebration(birthday,anniversary,etc)AcceptedReferralMember hassame firstname assomeone inthe MCCMember'sbirthdayis todayMorethan 2NSF feesPost aGIF inHappyHour ChatDebitCardChargeDisputeAnimalsoundsRep putswork relatedmessage inHappy HourChatNon-MemberFailedVerificationLearnedsomethingnew from theHubresourcesBathroomNoisesDocusignrequestMemberputs youon holdSupervisorrequestedAnything on amember's accountis Aquatic themed(contact info,transaction history,etc)Updatemember'scontactinfoUse either"peachykeen" or"cool beans"on a call.DrivingwhilebankingPendingdepositScreamingChildren/BabyCryingMailed acashier'scheckAnsweranother repsquestion inGeneralChatMembermentions acelebration(birthday,anniversary,etc)AcceptedReferralMember hassame firstname assomeone inthe MCCMember'sbirthdayis todayMorethan 2NSF feesPost aGIF inHappyHour ChatDebitCardChargeDispute

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Animal sounds
  2. Rep puts work related message in Happy Hour Chat
  3. Non-Member
  4. Failed Verification
  5. Learned something new from the Hub resources
  6. Bathroom Noises
  7. Docusign request
  8. Member puts you on hold
  9. Supervisor requested
  10. Anything on a member's account is Aquatic themed (contact info, transaction history, etc)
  11. Update member's contact info
  12. Use either "peachy keen" or "cool beans" on a call.
  13. Driving while banking
  14. Pending deposit
  15. Screaming Children/Baby Crying
  16. Mailed a cashier's check
  17. Answer another reps question in General Chat
  18. Member mentions a celebration (birthday, anniversary, etc)
  19. Accepted Referral
  20. Member has same first name as someone in the MCC
  21. Member's birthday is today
  22. More than 2 NSF fees
  23. Post a GIF in Happy Hour Chat
  24. Debit Card Charge Dispute