DebitCardChargeDisputeFailedVerificationNon-MemberAcceptedReferralScreamingChildren/BabyCryingUse either"peachykeen" or"cool beans"on a call.Memberputs youon holdPost aGIF inHappyHour ChatLearnedsomethingnew from theHubresourcesRep putswork relatedmessage inHappy HourChatSupervisorrequestedAnsweranother repsquestion inGeneralChatMorethan 2NSF feesUpdatemember'scontactinfoBathroomNoisesMailed acashier'scheckMember hassame firstname assomeone inthe MCCDocusignrequestPendingdepositMembermentions acelebration(birthday,anniversary,etc)Member'sbirthdayis todayDrivingwhilebankingAnimalsoundsAnything on amember's accountis Aquatic themed(contact info,transaction history,etc)DebitCardChargeDisputeFailedVerificationNon-MemberAcceptedReferralScreamingChildren/BabyCryingUse either"peachykeen" or"cool beans"on a call.Memberputs youon holdPost aGIF inHappyHour ChatLearnedsomethingnew from theHubresourcesRep putswork relatedmessage inHappy HourChatSupervisorrequestedAnsweranother repsquestion inGeneralChatMorethan 2NSF feesUpdatemember'scontactinfoBathroomNoisesMailed acashier'scheckMember hassame firstname assomeone inthe MCCDocusignrequestPendingdepositMembermentions acelebration(birthday,anniversary,etc)Member'sbirthdayis todayDrivingwhilebankingAnimalsoundsAnything on amember's accountis Aquatic themed(contact info,transaction history,etc)

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Debit Card Charge Dispute
  2. Failed Verification
  3. Non-Member
  4. Accepted Referral
  5. Screaming Children/Baby Crying
  6. Use either "peachy keen" or "cool beans" on a call.
  7. Member puts you on hold
  8. Post a GIF in Happy Hour Chat
  9. Learned something new from the Hub resources
  10. Rep puts work related message in Happy Hour Chat
  11. Supervisor requested
  12. Answer another reps question in General Chat
  13. More than 2 NSF fees
  14. Update member's contact info
  15. Bathroom Noises
  16. Mailed a cashier's check
  17. Member has same first name as someone in the MCC
  18. Docusign request
  19. Pending deposit
  20. Member mentions a celebration (birthday, anniversary, etc)
  21. Member's birthday is today
  22. Driving while banking
  23. Animal sounds
  24. Anything on a member's account is Aquatic themed (contact info, transaction history, etc)