(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"On a recorded line"
Agent completes a self-pay intake
Patient utilizes the VA for their medical care
"Bear with me, I'm almost there"
Agent and patient have the same first name
Meet team lead Amanda
Patient qualifies for cancer assessment
"It has come back this is a covered benefit" (green card)
Meet compliance manager Logan
Out of network insurance verification (red card)
Patient resides in Florida
Patient qualifies for PGX assessment
Meet front desk coordinator Mona
"We respect the relationship with your doctor"
Agent has desk blanket (the office gets chilly!)
"Red, white, and blue insurance card"
"This is the same test the Mayo Clinic adopted for their patients"
Patient qualifies for immunodeficiency assessment
"We are a 100% HIPAA compliant medical laboratory"
Meet team lead Tanya
"I don't determine if you take the test"
Meet team lead Zack
Agent used patients SSN to retrieve insurance member ID
