(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"We are a 100% HIPAA compliant medical laboratory"
"Bear with me, I'm almost there"
"On a recorded line"
Patient utilizes the VA for their medical care
Agent and patient have the same first name
Meet department supervisor Zach
"We respect the relationship with your doctor"
Agent completes a self-pay intake
Meet team lead Zack
Patient qualifies for immunodeficiency assessment
Meet front desk coordinator Mona
Patient qualifies for PGX assessment
Meet team lead Tanya
"It has come back this is a covered benefit" (green card)
Agent used patients SSN to retrieve insurance member ID
"I don't determine if you take the test"
Meet compliance manager Logan
Patient qualifies for cancer assessment
Meet team lead Amanda
Patient resides in Florida
Out of network insurance verification (red card)
Agent has desk blanket (the office gets chilly!)
"This is the same test the Mayo Clinic adopted for their patients"
