An amusing,unrelatedstory issharedParticipantpraisesthe designParticipantsuggestsa designchangeGifts arementioned"I've nevernoticedthatbefore"There's atechnicalglitchParticipantusessearchAwkwardsilenceParticipantsays "erm"A petmakes anappearance"I'm notsure"Filters arementionedInterviewerrepeats theparticipant'swords"Can yourepeatthat?"Participanthas theapp"That'sinteresting!"Logging ingetsmentionedInterviewernodsknowinglyA competitorismentioned(boo)Offers arementionedParticipantclicks onthe wrongelementParticipantis frustratedbysomethingParticipantgets stuckAdcard ismentionedAn amusing,unrelatedstory issharedParticipantpraisesthe designParticipantsuggestsa designchangeGifts arementioned"I've nevernoticedthatbefore"There's atechnicalglitchParticipantusessearchAwkwardsilenceParticipantsays "erm"A petmakes anappearance"I'm notsure"Filters arementionedInterviewerrepeats theparticipant'swords"Can yourepeatthat?"Participanthas theapp"That'sinteresting!"Logging ingetsmentionedInterviewernodsknowinglyA competitorismentioned(boo)Offers arementionedParticipantclicks onthe wrongelementParticipantis frustratedbysomethingParticipantgets stuckAdcard ismentioned

UX Research Customer Cafe - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. An amusing, unrelated story is shared
  2. Participant praises the design
  3. Participant suggests a design change
  4. Gifts are mentioned
  5. "I've never noticed that before"
  6. There's a technical glitch
  7. Participant uses search
  8. Awkward silence
  9. Participant says "erm"
  10. A pet makes an appearance
  11. "I'm not sure"
  12. Filters are mentioned
  13. Interviewer repeats the participant's words
  14. "Can you repeat that?"
  15. Participant has the app
  16. "That's interesting!"
  17. Logging in gets mentioned
  18. Interviewer nods knowingly
  19. A competitor is mentioned (boo)
  20. Offers are mentioned
  21. Participant clicks on the wrong element
  22. Participant is frustrated by something
  23. Participant gets stuck
  24. Adcard is mentioned