"That'sinteresting!"Participantgets stuckParticipanthas theappInterviewernodsknowinglyOffers arementioned"Can yourepeatthat?""I've nevernoticedthatbefore"Participantclicks onthe wrongelementParticipantsuggestsa designchangeAwkwardsilenceThere's atechnicalglitchA petmakes anappearanceFilters arementionedAn amusing,unrelatedstory issharedGifts arementionedParticipantusessearchParticipantsays "erm""I'm notsure"A competitorismentioned(boo)Interviewerrepeats theparticipant'swordsParticipantpraisesthe designAdcard ismentionedParticipantis frustratedbysomethingLogging ingetsmentioned"That'sinteresting!"Participantgets stuckParticipanthas theappInterviewernodsknowinglyOffers arementioned"Can yourepeatthat?""I've nevernoticedthatbefore"Participantclicks onthe wrongelementParticipantsuggestsa designchangeAwkwardsilenceThere's atechnicalglitchA petmakes anappearanceFilters arementionedAn amusing,unrelatedstory issharedGifts arementionedParticipantusessearchParticipantsays "erm""I'm notsure"A competitorismentioned(boo)Interviewerrepeats theparticipant'swordsParticipantpraisesthe designAdcard ismentionedParticipantis frustratedbysomethingLogging ingetsmentioned

UX Research Customer Cafe - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "That's interesting!"
  2. Participant gets stuck
  3. Participant has the app
  4. Interviewer nods knowingly
  5. Offers are mentioned
  6. "Can you repeat that?"
  7. "I've never noticed that before"
  8. Participant clicks on the wrong element
  9. Participant suggests a design change
  10. Awkward silence
  11. There's a technical glitch
  12. A pet makes an appearance
  13. Filters are mentioned
  14. An amusing, unrelated story is shared
  15. Gifts are mentioned
  16. Participant uses search
  17. Participant says "erm"
  18. "I'm not sure"
  19. A competitor is mentioned (boo)
  20. Interviewer repeats the participant's words
  21. Participant praises the design
  22. Adcard is mentioned
  23. Participant is frustrated by something
  24. Logging in gets mentioned