"Can yourepeatthat?"Participantclicks onthe wrongelementParticipanthas theappLogging ingetsmentionedAwkwardsilenceParticipantis frustratedbysomethingA petmakes anappearanceParticipantusessearchParticipantsuggestsa designchangeGifts arementionedOffers arementionedFeaturesarementioned"That'sinteresting!"Participantgets stuckInterviewernodsknowinglyInterviewerrepeats theparticipant'swords"I've nevernoticedthatbefore"Adcard ismentionedA competitorismentioned(boo)"I'm notsure"Participantsays "erm"Participantpraisesthe designThere's atechnicalglitchAn amusing,unrelatedstory isshared"Can yourepeatthat?"Participantclicks onthe wrongelementParticipanthas theappLogging ingetsmentionedAwkwardsilenceParticipantis frustratedbysomethingA petmakes anappearanceParticipantusessearchParticipantsuggestsa designchangeGifts arementionedOffers arementionedFeaturesarementioned"That'sinteresting!"Participantgets stuckInterviewernodsknowinglyInterviewerrepeats theparticipant'swords"I've nevernoticedthatbefore"Adcard ismentionedA competitorismentioned(boo)"I'm notsure"Participantsays "erm"Participantpraisesthe designThere's atechnicalglitchAn amusing,unrelatedstory isshared

UX Research Customer Cafe - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can you repeat that?"
  2. Participant clicks on the wrong element
  3. Participant has the app
  4. Logging in gets mentioned
  5. Awkward silence
  6. Participant is frustrated by something
  7. A pet makes an appearance
  8. Participant uses search
  9. Participant suggests a design change
  10. Gifts are mentioned
  11. Offers are mentioned
  12. Features are mentioned
  13. "That's interesting!"
  14. Participant gets stuck
  15. Interviewer nods knowingly
  16. Interviewer repeats the participant's words
  17. "I've never noticed that before"
  18. Adcard is mentioned
  19. A competitor is mentioned (boo)
  20. "I'm not sure"
  21. Participant says "erm"
  22. Participant praises the design
  23. There's a technical glitch
  24. An amusing, unrelated story is shared