A competitorismentioned(boo)Participantgets stuckInterviewerrepeats theparticipant'swordsParticipanthas theappParticipantpraisesthe designFilters arementionedAn amusing,unrelatedstory issharedInterviewernodsknowingly"Can yourepeatthat?"Participantsuggestsa designchangeThere's atechnicalglitchParticipantusessearchParticipantsays "erm"Participantis frustratedbysomething"That'sinteresting!"Gifts arementionedParticipantclicks onthe wrongelement"I've nevernoticedthatbefore""I'm notsure"AwkwardsilenceLogging ingetsmentionedA petmakes anappearanceOffers arementionedAdcard ismentionedA competitorismentioned(boo)Participantgets stuckInterviewerrepeats theparticipant'swordsParticipanthas theappParticipantpraisesthe designFilters arementionedAn amusing,unrelatedstory issharedInterviewernodsknowingly"Can yourepeatthat?"Participantsuggestsa designchangeThere's atechnicalglitchParticipantusessearchParticipantsays "erm"Participantis frustratedbysomething"That'sinteresting!"Gifts arementionedParticipantclicks onthe wrongelement"I've nevernoticedthatbefore""I'm notsure"AwkwardsilenceLogging ingetsmentionedA petmakes anappearanceOffers arementionedAdcard ismentioned

UX Research Customer Cafe - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A competitor is mentioned (boo)
  2. Participant gets stuck
  3. Interviewer repeats the participant's words
  4. Participant has the app
  5. Participant praises the design
  6. Filters are mentioned
  7. An amusing, unrelated story is shared
  8. Interviewer nods knowingly
  9. "Can you repeat that?"
  10. Participant suggests a design change
  11. There's a technical glitch
  12. Participant uses search
  13. Participant says "erm"
  14. Participant is frustrated by something
  15. "That's interesting!"
  16. Gifts are mentioned
  17. Participant clicks on the wrong element
  18. "I've never noticed that before"
  19. "I'm not sure"
  20. Awkward silence
  21. Logging in gets mentioned
  22. A pet makes an appearance
  23. Offers are mentioned
  24. Adcard is mentioned