Interviewernodsknowingly"That'sinteresting!"Participantgets stuckOffers arementioned"I've nevernoticedthatbefore"Adcard ismentioned"I'm notsure"Filters arementionedInterviewerrepeats theparticipant'swordsParticipantsays "erm"Participantpraisesthe designA petmakes anappearanceParticipanthas theappLogging ingetsmentioned"Can yourepeatthat?"Participantsuggestsa designchangeGifts arementionedA competitorismentioned(boo)Participantclicks onthe wrongelementAn amusing,unrelatedstory issharedAwkwardsilenceThere's atechnicalglitchParticipantusessearchParticipantis frustratedbysomethingInterviewernodsknowingly"That'sinteresting!"Participantgets stuckOffers arementioned"I've nevernoticedthatbefore"Adcard ismentioned"I'm notsure"Filters arementionedInterviewerrepeats theparticipant'swordsParticipantsays "erm"Participantpraisesthe designA petmakes anappearanceParticipanthas theappLogging ingetsmentioned"Can yourepeatthat?"Participantsuggestsa designchangeGifts arementionedA competitorismentioned(boo)Participantclicks onthe wrongelementAn amusing,unrelatedstory issharedAwkwardsilenceThere's atechnicalglitchParticipantusessearchParticipantis frustratedbysomething

UX Research Customer Cafe - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Interviewer nods knowingly
  2. "That's interesting!"
  3. Participant gets stuck
  4. Offers are mentioned
  5. "I've never noticed that before"
  6. Adcard is mentioned
  7. "I'm not sure"
  8. Filters are mentioned
  9. Interviewer repeats the participant's words
  10. Participant says "erm"
  11. Participant praises the design
  12. A pet makes an appearance
  13. Participant has the app
  14. Logging in gets mentioned
  15. "Can you repeat that?"
  16. Participant suggests a design change
  17. Gifts are mentioned
  18. A competitor is mentioned (boo)
  19. Participant clicks on the wrong element
  20. An amusing, unrelated story is shared
  21. Awkward silence
  22. There's a technical glitch
  23. Participant uses search
  24. Participant is frustrated by something