ParticipantusessearchAdcard ismentionedParticipantgets stuck"I'm notsure"Gifts arementionedParticipantsuggestsa designchangeParticipantpraisesthe designLogging ingetsmentionedInterviewernodsknowinglyThere's atechnicalglitchParticipantis frustratedbysomethingAwkwardsilence"I've nevernoticedthatbefore"Offers arementionedParticipantsays "erm"Interviewerrepeats theparticipant'swords"That'sinteresting!"Participanthas theappAn amusing,unrelatedstory isshared"Can yourepeatthat?"A petmakes anappearanceA competitorismentioned(boo)Filters arementionedParticipantclicks onthe wrongelementParticipantusessearchAdcard ismentionedParticipantgets stuck"I'm notsure"Gifts arementionedParticipantsuggestsa designchangeParticipantpraisesthe designLogging ingetsmentionedInterviewernodsknowinglyThere's atechnicalglitchParticipantis frustratedbysomethingAwkwardsilence"I've nevernoticedthatbefore"Offers arementionedParticipantsays "erm"Interviewerrepeats theparticipant'swords"That'sinteresting!"Participanthas theappAn amusing,unrelatedstory isshared"Can yourepeatthat?"A petmakes anappearanceA competitorismentioned(boo)Filters arementionedParticipantclicks onthe wrongelement

UX Research Customer Cafe - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Participant uses search
  2. Adcard is mentioned
  3. Participant gets stuck
  4. "I'm not sure"
  5. Gifts are mentioned
  6. Participant suggests a design change
  7. Participant praises the design
  8. Logging in gets mentioned
  9. Interviewer nods knowingly
  10. There's a technical glitch
  11. Participant is frustrated by something
  12. Awkward silence
  13. "I've never noticed that before"
  14. Offers are mentioned
  15. Participant says "erm"
  16. Interviewer repeats the participant's words
  17. "That's interesting!"
  18. Participant has the app
  19. An amusing, unrelated story is shared
  20. "Can you repeat that?"
  21. A pet makes an appearance
  22. A competitor is mentioned (boo)
  23. Filters are mentioned
  24. Participant clicks on the wrong element