A competitorismentioned(boo)Participantgets stuckAwkwardsilenceLogging ingetsmentioned"That'sinteresting!"Filters arementionedInterviewernodsknowinglyGifts arementionedAn amusing,unrelatedstory issharedParticipantclicks onthe wrongelement"Can yourepeatthat?"Offers arementionedAdcard ismentioned"I'm notsure"Participantis frustratedbysomethingParticipantsuggestsa designchangeThere's atechnicalglitchParticipantsays "erm""I've nevernoticedthatbefore"Participanthas theappInterviewerrepeats theparticipant'swordsParticipantusessearchParticipantpraisesthe designA petmakes anappearanceA competitorismentioned(boo)Participantgets stuckAwkwardsilenceLogging ingetsmentioned"That'sinteresting!"Filters arementionedInterviewernodsknowinglyGifts arementionedAn amusing,unrelatedstory issharedParticipantclicks onthe wrongelement"Can yourepeatthat?"Offers arementionedAdcard ismentioned"I'm notsure"Participantis frustratedbysomethingParticipantsuggestsa designchangeThere's atechnicalglitchParticipantsays "erm""I've nevernoticedthatbefore"Participanthas theappInterviewerrepeats theparticipant'swordsParticipantusessearchParticipantpraisesthe designA petmakes anappearance

UX Research Customer Cafe - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A competitor is mentioned (boo)
  2. Participant gets stuck
  3. Awkward silence
  4. Logging in gets mentioned
  5. "That's interesting!"
  6. Filters are mentioned
  7. Interviewer nods knowingly
  8. Gifts are mentioned
  9. An amusing, unrelated story is shared
  10. Participant clicks on the wrong element
  11. "Can you repeat that?"
  12. Offers are mentioned
  13. Adcard is mentioned
  14. "I'm not sure"
  15. Participant is frustrated by something
  16. Participant suggests a design change
  17. There's a technical glitch
  18. Participant says "erm"
  19. "I've never noticed that before"
  20. Participant has the app
  21. Interviewer repeats the participant's words
  22. Participant uses search
  23. Participant praises the design
  24. A pet makes an appearance