InterviewernodsknowinglyParticipanthas theappAdcard ismentioned"I've nevernoticedthatbefore"AwkwardsilenceParticipantusessearch"I'm notsure"Participantsuggestsa designchangeParticipantclicks onthe wrongelementThere's atechnicalglitchGifts arementionedOffers arementionedLogging ingetsmentionedParticipantis frustratedbysomethingA petmakes anappearanceInterviewerrepeats theparticipant'swordsA competitorismentioned(boo)Participantpraisesthe designParticipantsays "erm"Participantgets stuckAn amusing,unrelatedstory isshared"That'sinteresting!"Filters arementioned"Can yourepeatthat?"InterviewernodsknowinglyParticipanthas theappAdcard ismentioned"I've nevernoticedthatbefore"AwkwardsilenceParticipantusessearch"I'm notsure"Participantsuggestsa designchangeParticipantclicks onthe wrongelementThere's atechnicalglitchGifts arementionedOffers arementionedLogging ingetsmentionedParticipantis frustratedbysomethingA petmakes anappearanceInterviewerrepeats theparticipant'swordsA competitorismentioned(boo)Participantpraisesthe designParticipantsays "erm"Participantgets stuckAn amusing,unrelatedstory isshared"That'sinteresting!"Filters arementioned"Can yourepeatthat?"

UX Research Customer Cafe - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Interviewer nods knowingly
  2. Participant has the app
  3. Adcard is mentioned
  4. "I've never noticed that before"
  5. Awkward silence
  6. Participant uses search
  7. "I'm not sure"
  8. Participant suggests a design change
  9. Participant clicks on the wrong element
  10. There's a technical glitch
  11. Gifts are mentioned
  12. Offers are mentioned
  13. Logging in gets mentioned
  14. Participant is frustrated by something
  15. A pet makes an appearance
  16. Interviewer repeats the participant's words
  17. A competitor is mentioned (boo)
  18. Participant praises the design
  19. Participant says "erm"
  20. Participant gets stuck
  21. An amusing, unrelated story is shared
  22. "That's interesting!"
  23. Filters are mentioned
  24. "Can you repeat that?"