ApprovedOTWarp drivedisappearson activePCSomeonegets stuckin anelevator.A week withoutthe fire alarmbeing disabled/ going offA Teamsmeeting thatcould havebeen anemailSubmitsurgentticket andgoes OOOEquipmentoverheatsin a closet.Flood /Leak /SewageleakCitrixOutageEU says PCis broken butthe monitoris just offSupervisorcan't go tolunch withteam.Supervisorleaves theirbadge athomeRefreshdevice for anEU in adifferentregionEU arguesthey can't dotheir job on athin clientTeam gets ahelp callwithout noticketsubmittedTechnicianattempts todescriberesolutionwithout usingtechnical jargonTicket says"checked allconnections"and theproblem wasthe connectionAsks forrefresh ona 1 yearold deviceTicketbreachesbecause ofvendor /other teamImagingisn'tworkingA P2that'sactually aP4Crowdstrikethe SequelTicketrejected byemailadministrationRandomTeams callrequestingassistanceApprovedOTWarp drivedisappearson activePCSomeonegets stuckin anelevator.A week withoutthe fire alarmbeing disabled/ going offA Teamsmeeting thatcould havebeen anemailSubmitsurgentticket andgoes OOOEquipmentoverheatsin a closet.Flood /Leak /SewageleakCitrixOutageEU says PCis broken butthe monitoris just offSupervisorcan't go tolunch withteam.Supervisorleaves theirbadge athomeRefreshdevice for anEU in adifferentregionEU arguesthey can't dotheir job on athin clientTeam gets ahelp callwithout noticketsubmittedTechnicianattempts todescriberesolutionwithout usingtechnical jargonTicket says"checked allconnections"and theproblem wasthe connectionAsks forrefresh ona 1 yearold deviceTicketbreachesbecause ofvendor /other teamImagingisn'tworkingA P2that'sactually aP4Crowdstrikethe SequelTicketrejected byemailadministrationRandomTeams callrequestingassistance

Desktop Support North - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Approved OT
  2. Warp drive disappears on active PC
  3. Someone gets stuck in an elevator.
  4. A week without the fire alarm being disabled / going off
  5. A Teams meeting that could have been an email
  6. Submits urgent ticket and goes OOO
  7. Equipment overheats in a closet.
  8. Flood / Leak / Sewage leak
  9. Citrix Outage
  10. EU says PC is broken but the monitor is just off
  11. Supervisor can't go to lunch with team.
  12. Supervisor leaves their badge at home
  13. Refresh device for an EU in a different region
  14. EU argues they can't do their job on a thin client
  15. Team gets a help call without no ticket submitted
  16. Technician attempts to describe resolution without using technical jargon
  17. Ticket says "checked all connections" and the problem was the connection
  18. Asks for refresh on a 1 year old device
  19. Ticket breaches because of vendor / other team
  20. Imaging isn't working
  21. A P2 that's actually a P4
  22. Crowdstrike the Sequel
  23. Ticket rejected by email administration
  24. Random Teams call requesting assistance