Refreshdevice for anEU in adifferentregionApprovedOTTechnicianattempts todescriberesolutionwithout usingtechnical jargonImagingisn'tworkingA Teamsmeeting thatcould havebeen anemailSupervisorcan't go tolunch withteam.Ticketbreachesbecause ofvendor /other teamTeam gets ahelp callwithout noticketsubmittedSupervisorleaves theirbadge athomeEU says PCis broken butthe monitoris just offEU arguesthey can't dotheir job on athin clientSubmitsurgentticket andgoes OOORandomTeams callrequestingassistanceAsks forrefresh ona 1 yearold deviceWarp drivedisappearson activePCA week withoutthe fire alarmbeing disabled/ going offEquipmentoverheatsin a closet.Ticket says"checked allconnections"and theproblem wasthe connectionA P2that'sactually aP4Someonegets stuckin anelevator.Ticketrejected byemailadministrationCitrixOutageCrowdstrikethe SequelFlood /Leak /SewageleakRefreshdevice for anEU in adifferentregionApprovedOTTechnicianattempts todescriberesolutionwithout usingtechnical jargonImagingisn'tworkingA Teamsmeeting thatcould havebeen anemailSupervisorcan't go tolunch withteam.Ticketbreachesbecause ofvendor /other teamTeam gets ahelp callwithout noticketsubmittedSupervisorleaves theirbadge athomeEU says PCis broken butthe monitoris just offEU arguesthey can't dotheir job on athin clientSubmitsurgentticket andgoes OOORandomTeams callrequestingassistanceAsks forrefresh ona 1 yearold deviceWarp drivedisappearson activePCA week withoutthe fire alarmbeing disabled/ going offEquipmentoverheatsin a closet.Ticket says"checked allconnections"and theproblem wasthe connectionA P2that'sactually aP4Someonegets stuckin anelevator.Ticketrejected byemailadministrationCitrixOutageCrowdstrikethe SequelFlood /Leak /Sewageleak

Desktop Support North - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refresh device for an EU in a different region
  2. Approved OT
  3. Technician attempts to describe resolution without using technical jargon
  4. Imaging isn't working
  5. A Teams meeting that could have been an email
  6. Supervisor can't go to lunch with team.
  7. Ticket breaches because of vendor / other team
  8. Team gets a help call without no ticket submitted
  9. Supervisor leaves their badge at home
  10. EU says PC is broken but the monitor is just off
  11. EU argues they can't do their job on a thin client
  12. Submits urgent ticket and goes OOO
  13. Random Teams call requesting assistance
  14. Asks for refresh on a 1 year old device
  15. Warp drive disappears on active PC
  16. A week without the fire alarm being disabled / going off
  17. Equipment overheats in a closet.
  18. Ticket says "checked all connections" and the problem was the connection
  19. A P2 that's actually a P4
  20. Someone gets stuck in an elevator.
  21. Ticket rejected by email administration
  22. Citrix Outage
  23. Crowdstrike the Sequel
  24. Flood / Leak / Sewage leak