Refreshdevice for anEU in adifferentregionCrowdstrikethe SequelSubmitsurgentticket andgoes OOOTicketbreachesbecause ofvendor /other teamSupervisorcan't go tolunch withteam.A week withoutthe fire alarmbeing disabled/ going offApprovedOTTechnicianattempts todescriberesolutionwithout usingtechnical jargonEquipmentoverheatsin a closet.Ticket says"checked allconnections"and theproblem wasthe connectionAsks forrefresh ona 1 yearold deviceA Teamsmeeting thatcould havebeen anemailRandomTeams callrequestingassistanceEU arguesthey can't dotheir job on athin clientCitrixOutageFlood /Leak /SewageleakWarp drivedisappearson activePCSupervisorleaves theirbadge athomeTicketrejected byemailadministrationTeam gets ahelp callwithout noticketsubmittedImagingisn'tworkingEU says PCis broken butthe monitoris just offSomeonegets stuckin anelevator.A P2that'sactually aP4Refreshdevice for anEU in adifferentregionCrowdstrikethe SequelSubmitsurgentticket andgoes OOOTicketbreachesbecause ofvendor /other teamSupervisorcan't go tolunch withteam.A week withoutthe fire alarmbeing disabled/ going offApprovedOTTechnicianattempts todescriberesolutionwithout usingtechnical jargonEquipmentoverheatsin a closet.Ticket says"checked allconnections"and theproblem wasthe connectionAsks forrefresh ona 1 yearold deviceA Teamsmeeting thatcould havebeen anemailRandomTeams callrequestingassistanceEU arguesthey can't dotheir job on athin clientCitrixOutageFlood /Leak /SewageleakWarp drivedisappearson activePCSupervisorleaves theirbadge athomeTicketrejected byemailadministrationTeam gets ahelp callwithout noticketsubmittedImagingisn'tworkingEU says PCis broken butthe monitoris just offSomeonegets stuckin anelevator.A P2that'sactually aP4

Desktop Support North - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refresh device for an EU in a different region
  2. Crowdstrike the Sequel
  3. Submits urgent ticket and goes OOO
  4. Ticket breaches because of vendor / other team
  5. Supervisor can't go to lunch with team.
  6. A week without the fire alarm being disabled / going off
  7. Approved OT
  8. Technician attempts to describe resolution without using technical jargon
  9. Equipment overheats in a closet.
  10. Ticket says "checked all connections" and the problem was the connection
  11. Asks for refresh on a 1 year old device
  12. A Teams meeting that could have been an email
  13. Random Teams call requesting assistance
  14. EU argues they can't do their job on a thin client
  15. Citrix Outage
  16. Flood / Leak / Sewage leak
  17. Warp drive disappears on active PC
  18. Supervisor leaves their badge at home
  19. Ticket rejected by email administration
  20. Team gets a help call without no ticket submitted
  21. Imaging isn't working
  22. EU says PC is broken but the monitor is just off
  23. Someone gets stuck in an elevator.
  24. A P2 that's actually a P4