Supervisorcan't go tolunch withteam.Team gets ahelp callwithout noticketsubmittedTechnicianattempts todescriberesolutionwithout usingtechnical jargonRefreshdevice for anEU in adifferentregionEquipmentoverheatsin a closet.Flood /Leak /SewageleakA P2that'sactually aP4EU says PCis broken butthe monitoris just offEU arguesthey can't dotheir job on athin clientAsks forrefresh ona 1 yearold deviceA Teamsmeeting thatcould havebeen anemailApprovedOTA week withoutthe fire alarmbeing disabled/ going offCrowdstrikethe SequelImagingisn'tworkingTicketbreachesbecause ofvendor /other teamWarp drivedisappearson activePCSupervisorleaves theirbadge athomeSomeonegets stuckin anelevator.RandomTeams callrequestingassistanceCitrixOutageTicketrejected byemailadministrationSubmitsurgentticket andgoes OOOTicket says"checked allconnections"and theproblem wasthe connectionSupervisorcan't go tolunch withteam.Team gets ahelp callwithout noticketsubmittedTechnicianattempts todescriberesolutionwithout usingtechnical jargonRefreshdevice for anEU in adifferentregionEquipmentoverheatsin a closet.Flood /Leak /SewageleakA P2that'sactually aP4EU says PCis broken butthe monitoris just offEU arguesthey can't dotheir job on athin clientAsks forrefresh ona 1 yearold deviceA Teamsmeeting thatcould havebeen anemailApprovedOTA week withoutthe fire alarmbeing disabled/ going offCrowdstrikethe SequelImagingisn'tworkingTicketbreachesbecause ofvendor /other teamWarp drivedisappearson activePCSupervisorleaves theirbadge athomeSomeonegets stuckin anelevator.RandomTeams callrequestingassistanceCitrixOutageTicketrejected byemailadministrationSubmitsurgentticket andgoes OOOTicket says"checked allconnections"and theproblem wasthe connection

Desktop Support North - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Supervisor can't go to lunch with team.
  2. Team gets a help call without no ticket submitted
  3. Technician attempts to describe resolution without using technical jargon
  4. Refresh device for an EU in a different region
  5. Equipment overheats in a closet.
  6. Flood / Leak / Sewage leak
  7. A P2 that's actually a P4
  8. EU says PC is broken but the monitor is just off
  9. EU argues they can't do their job on a thin client
  10. Asks for refresh on a 1 year old device
  11. A Teams meeting that could have been an email
  12. Approved OT
  13. A week without the fire alarm being disabled / going off
  14. Crowdstrike the Sequel
  15. Imaging isn't working
  16. Ticket breaches because of vendor / other team
  17. Warp drive disappears on active PC
  18. Supervisor leaves their badge at home
  19. Someone gets stuck in an elevator.
  20. Random Teams call requesting assistance
  21. Citrix Outage
  22. Ticket rejected by email administration
  23. Submits urgent ticket and goes OOO
  24. Ticket says "checked all connections" and the problem was the connection