Ticketrejected byemailadministrationEquipmentoverheatsin a closet.RandomTeams callrequestingassistanceTicketbreachesbecause ofvendor /other teamSupervisorleaves theirbadge athomeFlood /Leak /SewageleakImagingisn'tworkingWarp drivedisappearson activePCApprovedOTRefreshdevice for anEU in adifferentregionAsks forrefresh ona 1 yearold deviceSubmitsurgentticket andgoes OOOA Teamsmeeting thatcould havebeen anemailA P2that'sactually aP4EU arguesthey can't dotheir job on athin clientTeam gets ahelp callwithout noticketsubmittedTechnicianattempts todescriberesolutionwithout usingtechnical jargonA week withoutthe fire alarmbeing disabled/ going offSupervisorcan't go tolunch withteam.Crowdstrikethe SequelEU says PCis broken butthe monitoris just offCitrixOutageSomeonegets stuckin anelevator.Ticket says"checked allconnections"and theproblem wasthe connectionTicketrejected byemailadministrationEquipmentoverheatsin a closet.RandomTeams callrequestingassistanceTicketbreachesbecause ofvendor /other teamSupervisorleaves theirbadge athomeFlood /Leak /SewageleakImagingisn'tworkingWarp drivedisappearson activePCApprovedOTRefreshdevice for anEU in adifferentregionAsks forrefresh ona 1 yearold deviceSubmitsurgentticket andgoes OOOA Teamsmeeting thatcould havebeen anemailA P2that'sactually aP4EU arguesthey can't dotheir job on athin clientTeam gets ahelp callwithout noticketsubmittedTechnicianattempts todescriberesolutionwithout usingtechnical jargonA week withoutthe fire alarmbeing disabled/ going offSupervisorcan't go tolunch withteam.Crowdstrikethe SequelEU says PCis broken butthe monitoris just offCitrixOutageSomeonegets stuckin anelevator.Ticket says"checked allconnections"and theproblem wasthe connection

Desktop Support North - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket rejected by email administration
  2. Equipment overheats in a closet.
  3. Random Teams call requesting assistance
  4. Ticket breaches because of vendor / other team
  5. Supervisor leaves their badge at home
  6. Flood / Leak / Sewage leak
  7. Imaging isn't working
  8. Warp drive disappears on active PC
  9. Approved OT
  10. Refresh device for an EU in a different region
  11. Asks for refresh on a 1 year old device
  12. Submits urgent ticket and goes OOO
  13. A Teams meeting that could have been an email
  14. A P2 that's actually a P4
  15. EU argues they can't do their job on a thin client
  16. Team gets a help call without no ticket submitted
  17. Technician attempts to describe resolution without using technical jargon
  18. A week without the fire alarm being disabled / going off
  19. Supervisor can't go to lunch with team.
  20. Crowdstrike the Sequel
  21. EU says PC is broken but the monitor is just off
  22. Citrix Outage
  23. Someone gets stuck in an elevator.
  24. Ticket says "checked all connections" and the problem was the connection