A week withoutthe fire alarmbeing disabled/ going offTicket says"checked allconnections"and theproblem wasthe connectionFlood /Leak /SewageleakTeam gets ahelp callwithout noticketsubmittedSomeonegets stuckin anelevator.A Teamsmeeting thatcould havebeen anemailCrowdstrikethe SequelSupervisorcan't go tolunch withteam.Supervisorleaves theirbadge athomeAsks forrefresh ona 1 yearold deviceEquipmentoverheatsin a closet.ApprovedOTTicketrejected byemailadministrationA P2that'sactually aP4CitrixOutageEU says PCis broken butthe monitoris just offRefreshdevice for anEU in adifferentregionWarp drivedisappearson activePCImagingisn'tworkingTechnicianattempts todescriberesolutionwithout usingtechnical jargonSubmitsurgentticket andgoes OOOEU arguesthey can't dotheir job on athin clientRandomTeams callrequestingassistanceTicketbreachesbecause ofvendor /other teamA week withoutthe fire alarmbeing disabled/ going offTicket says"checked allconnections"and theproblem wasthe connectionFlood /Leak /SewageleakTeam gets ahelp callwithout noticketsubmittedSomeonegets stuckin anelevator.A Teamsmeeting thatcould havebeen anemailCrowdstrikethe SequelSupervisorcan't go tolunch withteam.Supervisorleaves theirbadge athomeAsks forrefresh ona 1 yearold deviceEquipmentoverheatsin a closet.ApprovedOTTicketrejected byemailadministrationA P2that'sactually aP4CitrixOutageEU says PCis broken butthe monitoris just offRefreshdevice for anEU in adifferentregionWarp drivedisappearson activePCImagingisn'tworkingTechnicianattempts todescriberesolutionwithout usingtechnical jargonSubmitsurgentticket andgoes OOOEU arguesthey can't dotheir job on athin clientRandomTeams callrequestingassistanceTicketbreachesbecause ofvendor /other team

Desktop Support North - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A week without the fire alarm being disabled / going off
  2. Ticket says "checked all connections" and the problem was the connection
  3. Flood / Leak / Sewage leak
  4. Team gets a help call without no ticket submitted
  5. Someone gets stuck in an elevator.
  6. A Teams meeting that could have been an email
  7. Crowdstrike the Sequel
  8. Supervisor can't go to lunch with team.
  9. Supervisor leaves their badge at home
  10. Asks for refresh on a 1 year old device
  11. Equipment overheats in a closet.
  12. Approved OT
  13. Ticket rejected by email administration
  14. A P2 that's actually a P4
  15. Citrix Outage
  16. EU says PC is broken but the monitor is just off
  17. Refresh device for an EU in a different region
  18. Warp drive disappears on active PC
  19. Imaging isn't working
  20. Technician attempts to describe resolution without using technical jargon
  21. Submits urgent ticket and goes OOO
  22. EU argues they can't do their job on a thin client
  23. Random Teams call requesting assistance
  24. Ticket breaches because of vendor / other team