lifevestbaggageallowancereschedulequarantineself-servicekioskweatherdelaydelayedflightturbulencedeparturegateearlycheck-inlandingcardsecuritycheckluggagecarouseldirectflightgalleylavatoryconveyorbeltcompensationtravelinsuranceconnectingflightoverstayaisletravelitinerarybaggageclaimmechanicalissuesdeparturedateextralegroomvisawaiverbaggagedrop-offpoweroutletoxygenmaskdescentP.A.Systemcockpitcustomsdeclarationformimmigrationofficeroverbookedflightround-tripticketbiometricscreeninglifevestbaggageallowancereschedulequarantineself-servicekioskweatherdelaydelayedflightturbulencedeparturegateearlycheck-inlandingcardsecuritycheckluggagecarouseldirectflightgalleylavatoryconveyorbeltcompensationtravelinsuranceconnectingflightoverstayaisletravelitinerarybaggageclaimmechanicalissuesdeparturedateextralegroomvisawaiverbaggagedrop-offpoweroutletoxygenmaskdescentP.A.Systemcockpitcustomsdeclarationformimmigrationofficeroverbookedflightround-tripticketbiometricscreening

IBC - CUSTOMER SERVICE VOCAB REVIEW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. life vest
  2. baggage allowance
  3. reschedule
  4. quarantine
  5. self-service kiosk
  6. weather delay
  7. delayed flight
  8. turbulence
  9. departure gate
  10. early check-in
  11. landing card
  12. security check
  13. luggage carousel
  14. direct flight
  15. galley
  16. lavatory
  17. conveyor belt
  18. compensation
  19. travel insurance
  20. connecting flight
  21. overstay
  22. aisle
  23. travel itinerary
  24. baggage claim
  25. mechanical issues
  26. departure date
  27. extra legroom
  28. visa waiver
  29. baggage drop-off
  30. power outlet
  31. oxygen mask
  32. descent
  33. P.A. System
  34. cockpit
  35. customs declaration form
  36. immigration officer
  37. overbooked flight
  38. round-trip ticket
  39. biometric screening