travelinsuranceturbulencesecuritycheckimmigrationofficervisawaiverlavatorybaggagedrop-offlifevestoverbookedflightcompensationconveyorbeltoverstaydirectflightconnectingflightself-servicekioskdeparturedateweatherdelayrescheduleP.A.Systembiometricscreeningluggagecarouseldelayedflightearlycheck-incustomsdeclarationformbaggageclaimmechanicalissuesdescenttravelitinerarygalleyquarantineextralegroomaisledeparturegatecockpitlandingcardoxygenmaskpoweroutletround-tripticketbaggageallowancetravelinsuranceturbulencesecuritycheckimmigrationofficervisawaiverlavatorybaggagedrop-offlifevestoverbookedflightcompensationconveyorbeltoverstaydirectflightconnectingflightself-servicekioskdeparturedateweatherdelayrescheduleP.A.Systembiometricscreeningluggagecarouseldelayedflightearlycheck-incustomsdeclarationformbaggageclaimmechanicalissuesdescenttravelitinerarygalleyquarantineextralegroomaisledeparturegatecockpitlandingcardoxygenmaskpoweroutletround-tripticketbaggageallowance

IBC - CUSTOMER SERVICE VOCAB REVIEW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. travel insurance
  2. turbulence
  3. security check
  4. immigration officer
  5. visa waiver
  6. lavatory
  7. baggage drop-off
  8. life vest
  9. overbooked flight
  10. compensation
  11. conveyor belt
  12. overstay
  13. direct flight
  14. connecting flight
  15. self-service kiosk
  16. departure date
  17. weather delay
  18. reschedule
  19. P.A. System
  20. biometric screening
  21. luggage carousel
  22. delayed flight
  23. early check-in
  24. customs declaration form
  25. baggage claim
  26. mechanical issues
  27. descent
  28. travel itinerary
  29. galley
  30. quarantine
  31. extra legroom
  32. aisle
  33. departure gate
  34. cockpit
  35. landing card
  36. oxygen mask
  37. power outlet
  38. round-trip ticket
  39. baggage allowance