lavatorydeparturegatecockpitextralegroomdeparturedateluggagecarouselweatherdelaybiometricscreeningconveyorbeltdescentoverstayturbulencepoweroutletgalleylandingcardreschedulequarantineround-tripticketdirectflighttravelitineraryearlycheck-inbaggageclaimself-servicekioskbaggageallowancecompensationP.A.Systemoxygenmasktravelinsurancesecuritycheckvisawaiverconnectingflightaislelifevestimmigrationofficerdelayedflightoverbookedflightcustomsdeclarationformbaggagedrop-offmechanicalissueslavatorydeparturegatecockpitextralegroomdeparturedateluggagecarouselweatherdelaybiometricscreeningconveyorbeltdescentoverstayturbulencepoweroutletgalleylandingcardreschedulequarantineround-tripticketdirectflighttravelitineraryearlycheck-inbaggageclaimself-servicekioskbaggageallowancecompensationP.A.Systemoxygenmasktravelinsurancesecuritycheckvisawaiverconnectingflightaislelifevestimmigrationofficerdelayedflightoverbookedflightcustomsdeclarationformbaggagedrop-offmechanicalissues

IBC - CUSTOMER SERVICE VOCAB REVIEW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. lavatory
  2. departure gate
  3. cockpit
  4. extra legroom
  5. departure date
  6. luggage carousel
  7. weather delay
  8. biometric screening
  9. conveyor belt
  10. descent
  11. overstay
  12. turbulence
  13. power outlet
  14. galley
  15. landing card
  16. reschedule
  17. quarantine
  18. round-trip ticket
  19. direct flight
  20. travel itinerary
  21. early check-in
  22. baggage claim
  23. self-service kiosk
  24. baggage allowance
  25. compensation
  26. P.A. System
  27. oxygen mask
  28. travel insurance
  29. security check
  30. visa waiver
  31. connecting flight
  32. aisle
  33. life vest
  34. immigration officer
  35. delayed flight
  36. overbooked flight
  37. customs declaration form
  38. baggage drop-off
  39. mechanical issues