compensationdeparturegatedirectflightearlycheck-indescentlavatoryself-servicekioskoverbookedflightbaggageclaimaislelandingcardmechanicalissuesimmigrationofficertravelitineraryluggagecarouselturbulencebiometricscreeningbaggagedrop-offconnectingflightbaggageallowancevisawaiverweatherdelaygalleyrescheduleoverstaycustomsdeclarationformP.A.Systemtravelinsurancepoweroutletoxygenmaskconveyorbeltcockpitlifevestdelayedflightdeparturedateextralegroomquarantineround-tripticketsecuritycheckcompensationdeparturegatedirectflightearlycheck-indescentlavatoryself-servicekioskoverbookedflightbaggageclaimaislelandingcardmechanicalissuesimmigrationofficertravelitineraryluggagecarouselturbulencebiometricscreeningbaggagedrop-offconnectingflightbaggageallowancevisawaiverweatherdelaygalleyrescheduleoverstaycustomsdeclarationformP.A.Systemtravelinsurancepoweroutletoxygenmaskconveyorbeltcockpitlifevestdelayedflightdeparturedateextralegroomquarantineround-tripticketsecuritycheck

IBC - CUSTOMER SERVICE VOCAB REVIEW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. compensation
  2. departure gate
  3. direct flight
  4. early check-in
  5. descent
  6. lavatory
  7. self-service kiosk
  8. overbooked flight
  9. baggage claim
  10. aisle
  11. landing card
  12. mechanical issues
  13. immigration officer
  14. travel itinerary
  15. luggage carousel
  16. turbulence
  17. biometric screening
  18. baggage drop-off
  19. connecting flight
  20. baggage allowance
  21. visa waiver
  22. weather delay
  23. galley
  24. reschedule
  25. overstay
  26. customs declaration form
  27. P.A. System
  28. travel insurance
  29. power outlet
  30. oxygen mask
  31. conveyor belt
  32. cockpit
  33. life vest
  34. delayed flight
  35. departure date
  36. extra legroom
  37. quarantine
  38. round-trip ticket
  39. security check