directflightmechanicalissuesdescentround-tripticketcustomsdeclarationformpoweroutletoverbookedflightdelayedflightcockpitP.A.Systemquarantineimmigrationofficerdeparturegateextralegroomconveyorbeltbaggageclaimlavatorydeparturedatelandingcardtravelinsurancevisawaiversecuritycheckreschedulebiometricscreeningtravelitineraryluggagecarousellifevestcompensationturbulencegalleybaggagedrop-offbaggageallowanceself-servicekioskoverstayearlycheck-inconnectingflightoxygenmaskweatherdelayaisledirectflightmechanicalissuesdescentround-tripticketcustomsdeclarationformpoweroutletoverbookedflightdelayedflightcockpitP.A.Systemquarantineimmigrationofficerdeparturegateextralegroomconveyorbeltbaggageclaimlavatorydeparturedatelandingcardtravelinsurancevisawaiversecuritycheckreschedulebiometricscreeningtravelitineraryluggagecarousellifevestcompensationturbulencegalleybaggagedrop-offbaggageallowanceself-servicekioskoverstayearlycheck-inconnectingflightoxygenmaskweatherdelayaisle

IBC - CUSTOMER SERVICE VOCAB REVIEW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. direct flight
  2. mechanical issues
  3. descent
  4. round-trip ticket
  5. customs declaration form
  6. power outlet
  7. overbooked flight
  8. delayed flight
  9. cockpit
  10. P.A. System
  11. quarantine
  12. immigration officer
  13. departure gate
  14. extra legroom
  15. conveyor belt
  16. baggage claim
  17. lavatory
  18. departure date
  19. landing card
  20. travel insurance
  21. visa waiver
  22. security check
  23. reschedule
  24. biometric screening
  25. travel itinerary
  26. luggage carousel
  27. life vest
  28. compensation
  29. turbulence
  30. galley
  31. baggage drop-off
  32. baggage allowance
  33. self-service kiosk
  34. overstay
  35. early check-in
  36. connecting flight
  37. oxygen mask
  38. weather delay
  39. aisle