compensationconnectingflightdelayedflightbaggageallowancegalleyvisawaiveroxygenmaskdirectflightluggagecarouselquarantineround-tripticketself-servicekioskmechanicalissuesdeparturedatesecuritychecklandingcardweatherdelayrescheduleaisleturbulencelavatorydescentoverstaytravelitineraryoverbookedflightlifevestconveyorbeltbaggagedrop-offextralegroomtravelinsuranceP.A.Systembaggageclaimpoweroutletearlycheck-incockpitbiometricscreeningimmigrationofficercustomsdeclarationformdeparturegatecompensationconnectingflightdelayedflightbaggageallowancegalleyvisawaiveroxygenmaskdirectflightluggagecarouselquarantineround-tripticketself-servicekioskmechanicalissuesdeparturedatesecuritychecklandingcardweatherdelayrescheduleaisleturbulencelavatorydescentoverstaytravelitineraryoverbookedflightlifevestconveyorbeltbaggagedrop-offextralegroomtravelinsuranceP.A.Systembaggageclaimpoweroutletearlycheck-incockpitbiometricscreeningimmigrationofficercustomsdeclarationformdeparturegate

IBC - CUSTOMER SERVICE VOCAB REVIEW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. compensation
  2. connecting flight
  3. delayed flight
  4. baggage allowance
  5. galley
  6. visa waiver
  7. oxygen mask
  8. direct flight
  9. luggage carousel
  10. quarantine
  11. round-trip ticket
  12. self-service kiosk
  13. mechanical issues
  14. departure date
  15. security check
  16. landing card
  17. weather delay
  18. reschedule
  19. aisle
  20. turbulence
  21. lavatory
  22. descent
  23. overstay
  24. travel itinerary
  25. overbooked flight
  26. life vest
  27. conveyor belt
  28. baggage drop-off
  29. extra legroom
  30. travel insurance
  31. P.A. System
  32. baggage claim
  33. power outlet
  34. early check-in
  35. cockpit
  36. biometric screening
  37. immigration officer
  38. customs declaration form
  39. departure gate