round-tripticketgalleyweatherdelaylandingcardlifevestbaggagedrop-offextralegroomconveyorbeltdelayedflightrescheduledeparturegateself-servicekioskbiometricscreeningoverbookedflightcockpitoxygenmaskoverstaybaggageclaimvisawaiverpoweroutletquarantineimmigrationofficerP.A.Systemdescentcompensationluggagecarousellavatorytravelitinerarybaggageallowanceaislemechanicalissuescustomsdeclarationformturbulencetravelinsurancesecuritycheckearlycheck-indirectflightdeparturedateconnectingflightround-tripticketgalleyweatherdelaylandingcardlifevestbaggagedrop-offextralegroomconveyorbeltdelayedflightrescheduledeparturegateself-servicekioskbiometricscreeningoverbookedflightcockpitoxygenmaskoverstaybaggageclaimvisawaiverpoweroutletquarantineimmigrationofficerP.A.Systemdescentcompensationluggagecarousellavatorytravelitinerarybaggageallowanceaislemechanicalissuescustomsdeclarationformturbulencetravelinsurancesecuritycheckearlycheck-indirectflightdeparturedateconnectingflight

IBC - CUSTOMER SERVICE VOCAB REVIEW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. round-trip ticket
  2. galley
  3. weather delay
  4. landing card
  5. life vest
  6. baggage drop-off
  7. extra legroom
  8. conveyor belt
  9. delayed flight
  10. reschedule
  11. departure gate
  12. self-service kiosk
  13. biometric screening
  14. overbooked flight
  15. cockpit
  16. oxygen mask
  17. overstay
  18. baggage claim
  19. visa waiver
  20. power outlet
  21. quarantine
  22. immigration officer
  23. P.A. System
  24. descent
  25. compensation
  26. luggage carousel
  27. lavatory
  28. travel itinerary
  29. baggage allowance
  30. aisle
  31. mechanical issues
  32. customs declaration form
  33. turbulence
  34. travel insurance
  35. security check
  36. early check-in
  37. direct flight
  38. departure date
  39. connecting flight