connectingflightimmigrationofficerpoweroutletoverstaylandingcardweatherdelaydeparturegatemechanicalissuescockpitrescheduleself-servicekioskdirectflightvisawaiverluggagecarouselearlycheck-inlavatorybiometricscreeninggalleyquarantinedescenttravelitinerarydeparturedatebaggagedrop-offturbulencecompensationbaggageclaimextralegroomoxygenmaskconveyorbeltround-tripticketsecuritycheckaisleP.A.Systemoverbookedflightcustomsdeclarationformbaggageallowancetravelinsurancelifevestdelayedflightconnectingflightimmigrationofficerpoweroutletoverstaylandingcardweatherdelaydeparturegatemechanicalissuescockpitrescheduleself-servicekioskdirectflightvisawaiverluggagecarouselearlycheck-inlavatorybiometricscreeninggalleyquarantinedescenttravelitinerarydeparturedatebaggagedrop-offturbulencecompensationbaggageclaimextralegroomoxygenmaskconveyorbeltround-tripticketsecuritycheckaisleP.A.Systemoverbookedflightcustomsdeclarationformbaggageallowancetravelinsurancelifevestdelayedflight

IBC - CUSTOMER SERVICE VOCAB REVIEW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. connecting flight
  2. immigration officer
  3. power outlet
  4. overstay
  5. landing card
  6. weather delay
  7. departure gate
  8. mechanical issues
  9. cockpit
  10. reschedule
  11. self-service kiosk
  12. direct flight
  13. visa waiver
  14. luggage carousel
  15. early check-in
  16. lavatory
  17. biometric screening
  18. galley
  19. quarantine
  20. descent
  21. travel itinerary
  22. departure date
  23. baggage drop-off
  24. turbulence
  25. compensation
  26. baggage claim
  27. extra legroom
  28. oxygen mask
  29. conveyor belt
  30. round-trip ticket
  31. security check
  32. aisle
  33. P.A. System
  34. overbooked flight
  35. customs declaration form
  36. baggage allowance
  37. travel insurance
  38. life vest
  39. delayed flight