lavatoryvisawaiverround-tripticketoverstayoverbookedflightdirectflighttravelitinerarymechanicalissuestravelinsurancequarantineweatherdelayconnectingflightbiometricscreeningdelayedflightbaggageclaimsecuritycheckgalleylandingcardbaggageallowanceoxygenmaskreschedulecompensationself-servicekioskturbulenceearlycheck-inaisleconveyorbeltcockpitbaggagedrop-offdeparturedateP.A.Systemimmigrationofficerluggagecarouseldeparturegatedescentcustomsdeclarationformextralegroompoweroutletlifevestlavatoryvisawaiverround-tripticketoverstayoverbookedflightdirectflighttravelitinerarymechanicalissuestravelinsurancequarantineweatherdelayconnectingflightbiometricscreeningdelayedflightbaggageclaimsecuritycheckgalleylandingcardbaggageallowanceoxygenmaskreschedulecompensationself-servicekioskturbulenceearlycheck-inaisleconveyorbeltcockpitbaggagedrop-offdeparturedateP.A.Systemimmigrationofficerluggagecarouseldeparturegatedescentcustomsdeclarationformextralegroompoweroutletlifevest

IBC - CUSTOMER SERVICE VOCAB REVIEW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. lavatory
  2. visa waiver
  3. round-trip ticket
  4. overstay
  5. overbooked flight
  6. direct flight
  7. travel itinerary
  8. mechanical issues
  9. travel insurance
  10. quarantine
  11. weather delay
  12. connecting flight
  13. biometric screening
  14. delayed flight
  15. baggage claim
  16. security check
  17. galley
  18. landing card
  19. baggage allowance
  20. oxygen mask
  21. reschedule
  22. compensation
  23. self-service kiosk
  24. turbulence
  25. early check-in
  26. aisle
  27. conveyor belt
  28. cockpit
  29. baggage drop-off
  30. departure date
  31. P.A. System
  32. immigration officer
  33. luggage carousel
  34. departure gate
  35. descent
  36. customs declaration form
  37. extra legroom
  38. power outlet
  39. life vest