turbulenceconnectingflightoverstaylavatoryround-tripticketmechanicalissuesdeparturedatebaggagedrop-offoxygenmaskpoweroutletdeparturegateweatherdelaybiometricscreeningoverbookedflightdelayedflightcustomsdeclarationformsecuritycheckbaggageclaimlandingcardP.A.Systemreschedulebaggageallowancelifevestgalleycompensationearlycheck-indescentluggagecarouselconveyorbelttravelinsurancequarantineaisletravelitineraryvisawaiverself-servicekioskcockpitextralegroomdirectflightimmigrationofficerturbulenceconnectingflightoverstaylavatoryround-tripticketmechanicalissuesdeparturedatebaggagedrop-offoxygenmaskpoweroutletdeparturegateweatherdelaybiometricscreeningoverbookedflightdelayedflightcustomsdeclarationformsecuritycheckbaggageclaimlandingcardP.A.Systemreschedulebaggageallowancelifevestgalleycompensationearlycheck-indescentluggagecarouselconveyorbelttravelinsurancequarantineaisletravelitineraryvisawaiverself-servicekioskcockpitextralegroomdirectflightimmigrationofficer

IBC - CUSTOMER SERVICE VOCAB REVIEW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. turbulence
  2. connecting flight
  3. overstay
  4. lavatory
  5. round-trip ticket
  6. mechanical issues
  7. departure date
  8. baggage drop-off
  9. oxygen mask
  10. power outlet
  11. departure gate
  12. weather delay
  13. biometric screening
  14. overbooked flight
  15. delayed flight
  16. customs declaration form
  17. security check
  18. baggage claim
  19. landing card
  20. P.A. System
  21. reschedule
  22. baggage allowance
  23. life vest
  24. galley
  25. compensation
  26. early check-in
  27. descent
  28. luggage carousel
  29. conveyor belt
  30. travel insurance
  31. quarantine
  32. aisle
  33. travel itinerary
  34. visa waiver
  35. self-service kiosk
  36. cockpit
  37. extra legroom
  38. direct flight
  39. immigration officer