departuredatebaggageallowanceP.A.Systemrescheduletravelitineraryconveyorbeltvisawaiveroverbookedflightextralegroomlifevestdeparturegateearlycheck-intravelinsurancecustomsdeclarationformbaggagedrop-offpoweroutletcompensationdirectflightlandingcardlavatorydelayedflightmechanicalissuescockpitsecuritycheckweatherdelayoxygenmaskconnectingflightimmigrationofficerself-servicekioskaisleoverstaygalleyluggagecarouselbiometricscreeninground-tripticketquarantineturbulencedescentbaggageclaimdeparturedatebaggageallowanceP.A.Systemrescheduletravelitineraryconveyorbeltvisawaiveroverbookedflightextralegroomlifevestdeparturegateearlycheck-intravelinsurancecustomsdeclarationformbaggagedrop-offpoweroutletcompensationdirectflightlandingcardlavatorydelayedflightmechanicalissuescockpitsecuritycheckweatherdelayoxygenmaskconnectingflightimmigrationofficerself-servicekioskaisleoverstaygalleyluggagecarouselbiometricscreeninground-tripticketquarantineturbulencedescentbaggageclaim

IBC - CUSTOMER SERVICE VOCAB REVIEW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. departure date
  2. baggage allowance
  3. P.A. System
  4. reschedule
  5. travel itinerary
  6. conveyor belt
  7. visa waiver
  8. overbooked flight
  9. extra legroom
  10. life vest
  11. departure gate
  12. early check-in
  13. travel insurance
  14. customs declaration form
  15. baggage drop-off
  16. power outlet
  17. compensation
  18. direct flight
  19. landing card
  20. lavatory
  21. delayed flight
  22. mechanical issues
  23. cockpit
  24. security check
  25. weather delay
  26. oxygen mask
  27. connecting flight
  28. immigration officer
  29. self-service kiosk
  30. aisle
  31. overstay
  32. galley
  33. luggage carousel
  34. biometric screening
  35. round-trip ticket
  36. quarantine
  37. turbulence
  38. descent
  39. baggage claim