baggageallowancetravelinsuranceoverstaymechanicalissuesdeparturegateconveyorbeltextralegroomdelayedflightaisleP.A.Systemlifevesttravelitineraryimmigrationofficeroxygenmaskoverbookedflightlandingcardturbulenceearlycheck-inround-tripticketcompensationvisawaivercustomsdeclarationformsecuritycheckquarantinebaggageclaimweatherdelayconnectingflightbiometricscreeningpoweroutletgalleybaggagedrop-offself-servicekioskluggagecarouselcockpitdeparturedatereschedulelavatorydescentdirectflightbaggageallowancetravelinsuranceoverstaymechanicalissuesdeparturegateconveyorbeltextralegroomdelayedflightaisleP.A.Systemlifevesttravelitineraryimmigrationofficeroxygenmaskoverbookedflightlandingcardturbulenceearlycheck-inround-tripticketcompensationvisawaivercustomsdeclarationformsecuritycheckquarantinebaggageclaimweatherdelayconnectingflightbiometricscreeningpoweroutletgalleybaggagedrop-offself-servicekioskluggagecarouselcockpitdeparturedatereschedulelavatorydescentdirectflight

IBC - CUSTOMER SERVICE VOCAB REVIEW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. baggage allowance
  2. travel insurance
  3. overstay
  4. mechanical issues
  5. departure gate
  6. conveyor belt
  7. extra legroom
  8. delayed flight
  9. aisle
  10. P.A. System
  11. life vest
  12. travel itinerary
  13. immigration officer
  14. oxygen mask
  15. overbooked flight
  16. landing card
  17. turbulence
  18. early check-in
  19. round-trip ticket
  20. compensation
  21. visa waiver
  22. customs declaration form
  23. security check
  24. quarantine
  25. baggage claim
  26. weather delay
  27. connecting flight
  28. biometric screening
  29. power outlet
  30. galley
  31. baggage drop-off
  32. self-service kiosk
  33. luggage carousel
  34. cockpit
  35. departure date
  36. reschedule
  37. lavatory
  38. descent
  39. direct flight