baggagedrop-offturbulenceoverbookedflightconveyorbeltdeparturegatedelayedflightcockpittravelinsurancecustomsdeclarationformmechanicalissuesoverstaygalleyimmigrationofficerdescentbiometricscreeninglifevestcompensationoxygenmasksecuritycheckrescheduleconnectingflightdeparturedatebaggageclaimself-servicekioskdirectflightP.A.Systemlandingcardround-triptickettravelitinerarylavatoryextralegroomquarantineearlycheck-inpoweroutletluggagecarouselbaggageallowanceaisleweatherdelayvisawaiverbaggagedrop-offturbulenceoverbookedflightconveyorbeltdeparturegatedelayedflightcockpittravelinsurancecustomsdeclarationformmechanicalissuesoverstaygalleyimmigrationofficerdescentbiometricscreeninglifevestcompensationoxygenmasksecuritycheckrescheduleconnectingflightdeparturedatebaggageclaimself-servicekioskdirectflightP.A.Systemlandingcardround-triptickettravelitinerarylavatoryextralegroomquarantineearlycheck-inpoweroutletluggagecarouselbaggageallowanceaisleweatherdelayvisawaiver

IBC - CUSTOMER SERVICE VOCAB REVIEW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. baggage drop-off
  2. turbulence
  3. overbooked flight
  4. conveyor belt
  5. departure gate
  6. delayed flight
  7. cockpit
  8. travel insurance
  9. customs declaration form
  10. mechanical issues
  11. overstay
  12. galley
  13. immigration officer
  14. descent
  15. biometric screening
  16. life vest
  17. compensation
  18. oxygen mask
  19. security check
  20. reschedule
  21. connecting flight
  22. departure date
  23. baggage claim
  24. self-service kiosk
  25. direct flight
  26. P.A. System
  27. landing card
  28. round-trip ticket
  29. travel itinerary
  30. lavatory
  31. extra legroom
  32. quarantine
  33. early check-in
  34. power outlet
  35. luggage carousel
  36. baggage allowance
  37. aisle
  38. weather delay
  39. visa waiver