turbulenceP.A.Systemtravelitineraryaislemechanicalissueslifevestcustomsdeclarationformdescentoverstayimmigrationofficerdeparturedateoxygenmaskearlycheck-indirectflightdelayedflightconnectingflightcockpitluggagecarouselcompensationlavatorybaggagedrop-offpoweroutletbaggageallowanceround-tripticketweatherdelaydeparturegatebiometricscreeningtravelinsurancelandingcardreschedulevisawaiverextralegroombaggageclaimsecuritycheckoverbookedflightquarantinegalleyself-servicekioskconveyorbeltturbulenceP.A.Systemtravelitineraryaislemechanicalissueslifevestcustomsdeclarationformdescentoverstayimmigrationofficerdeparturedateoxygenmaskearlycheck-indirectflightdelayedflightconnectingflightcockpitluggagecarouselcompensationlavatorybaggagedrop-offpoweroutletbaggageallowanceround-tripticketweatherdelaydeparturegatebiometricscreeningtravelinsurancelandingcardreschedulevisawaiverextralegroombaggageclaimsecuritycheckoverbookedflightquarantinegalleyself-servicekioskconveyorbelt

IBC - CUSTOMER SERVICE VOCAB REVIEW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. turbulence
  2. P.A. System
  3. travel itinerary
  4. aisle
  5. mechanical issues
  6. life vest
  7. customs declaration form
  8. descent
  9. overstay
  10. immigration officer
  11. departure date
  12. oxygen mask
  13. early check-in
  14. direct flight
  15. delayed flight
  16. connecting flight
  17. cockpit
  18. luggage carousel
  19. compensation
  20. lavatory
  21. baggage drop-off
  22. power outlet
  23. baggage allowance
  24. round-trip ticket
  25. weather delay
  26. departure gate
  27. biometric screening
  28. travel insurance
  29. landing card
  30. reschedule
  31. visa waiver
  32. extra legroom
  33. baggage claim
  34. security check
  35. overbooked flight
  36. quarantine
  37. galley
  38. self-service kiosk
  39. conveyor belt