Hey, how wereyour holidays-your the bestperson insupport.. Imissed you. Use theword NoUsing clearand conciselanguage toconveyinformationhello, youthere ?you there?Customercalled me bythe wrongname.Customertalksabout theKingfisheris it fourO clockalready ?Callswaitingin queueCustomergives youtheir politicalopinion.Speakclearly andslowly toimprove thisPut yourself onmute.A as inAlpha, Bas in Beta, C as in....Couldn'tunderstandcustomer.This wouldhelp us tocontactyouI would love tohelp you,however its outof supportsscope.I would love tohelp you,however its outof supportsscope.This wouldhelp us tocontactyouCustomertalksabout theKingfisherIt Measures thepercentage ofcustomers whoare unhappywith a productor servicethey are notverbal nodsinstead theyare foghornsProvideexceptionalservice andsupportListenactively,showempathy, andremain calmCustomertold mehow to domy job.A as inAlpha, Bas in Beta, C as in....Hey, how wereyour holidays-your the bestperson insupport.. Imissed you. Use theword NoUsing clearand conciselanguage toconveyinformationhello, youthere ?you there?Customercalled me bythe wrongname.Customertalksabout theKingfisheris it fourO clockalready ?Callswaitingin queueCustomergives youtheir politicalopinion.Speakclearly andslowly toimprove thisPut yourself onmute.A as inAlpha, Bas in Beta, C as in....Couldn'tunderstandcustomer.This wouldhelp us tocontactyouI would love tohelp you,however its outof supportsscope.I would love tohelp you,however its outof supportsscope.This wouldhelp us tocontactyouCustomertalksabout theKingfisherIt Measures thepercentage ofcustomers whoare unhappywith a productor servicethey are notverbal nodsinstead theyare foghornsProvideexceptionalservice andsupportListenactively,showempathy, andremain calmCustomertold mehow to domy job.A as inAlpha, Bas in Beta, C as in....

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
I
4
I
5
I
6
B
7
G
8
O
9
B
10
G
11
N
12
B
13
O
14
O
15
B
16
G
17
I
18
O
19
G
20
N
21
G
22
N
23
I
24
N
  1. O-Hey, how were your holidays- your the best person in support.. I missed you.
  2. B- Use the word No
  3. I-Using clear and concise language to convey information
  4. I- hello, you there ?you there ?
  5. I-Customer called me by the wrong name.
  6. B-Customer talks about the Kingfisher
  7. G-is it four O clock already ?
  8. O-Calls waiting in queue
  9. B- Customer gives you their political opinion.
  10. G-Speak clearly and slowly to improve this
  11. N-Put your self on mute.
  12. B-A as in Alpha, B as in Beta , C as in....
  13. O-Couldn't understand customer.
  14. O-This would help us to contact you
  15. B-I would love to help you, however its out of supports scope.
  16. G-I would love to help you, however its out of supports scope.
  17. I-This would help us to contact you
  18. O-Customer talks about the Kingfisher
  19. G-It Measures the percentage of customers who are unhappy with a product or service
  20. N-they are not verbal nods instead they are foghorns
  21. G-Provide exceptional service and support
  22. N-Listen actively, show empathy, and remain calm
  23. I-Customer told me how to do my job.
  24. N-A as in Alpha, B as in Beta , C as in....