Couldn'tunderstandcustomer.A as inAlpha, Bas in Beta, C as in....Put yourself onmute.Callswaitingin queueI would love tohelp you,however its outof supportsscope.Customertalksabout theKingfisherHey, how wereyour holidays-your the bestperson insupport.. Imissed you.This wouldhelp us tocontactyouI would love tohelp you,however its outof supportsscope. Use theword NoThis wouldhelp us tocontactyouCustomercalled me bythe wrongname.Provideexceptionalservice andsupportA as inAlpha, Bas in Beta, C as in....Speakclearly andslowly toimprove thisthey are notverbal nodsinstead theyare foghornshello, youthere ?you there?Customergives youtheir politicalopinion.is it fourO clockalready ?It Measures thepercentage ofcustomers whoare unhappywith a productor serviceListenactively,showempathy, andremain calmUsing clearand conciselanguage toconveyinformationCustomertalksabout theKingfisherCustomertold mehow to domy job.Couldn'tunderstandcustomer.A as inAlpha, Bas in Beta, C as in....Put yourself onmute.Callswaitingin queueI would love tohelp you,however its outof supportsscope.Customertalksabout theKingfisherHey, how wereyour holidays-your the bestperson insupport.. Imissed you.This wouldhelp us tocontactyouI would love tohelp you,however its outof supportsscope. Use theword NoThis wouldhelp us tocontactyouCustomercalled me bythe wrongname.Provideexceptionalservice andsupportA as inAlpha, Bas in Beta, C as in....Speakclearly andslowly toimprove thisthey are notverbal nodsinstead theyare foghornshello, youthere ?you there?Customergives youtheir politicalopinion.is it fourO clockalready ?It Measures thepercentage ofcustomers whoare unhappywith a productor serviceListenactively,showempathy, andremain calmUsing clearand conciselanguage toconveyinformationCustomertalksabout theKingfisherCustomertold mehow to domy job.

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
N
4
O
5
B
6
B
7
O
8
I
9
G
10
B
11
O
12
I
13
G
14
N
15
G
16
N
17
I
18
B
19
G
20
G
21
N
22
I
23
O
24
I
  1. O-Couldn't understand customer.
  2. B-A as in Alpha, B as in Beta , C as in....
  3. N-Put your self on mute.
  4. O-Calls waiting in queue
  5. B-I would love to help you, however its out of supports scope.
  6. B-Customer talks about the Kingfisher
  7. O-Hey, how were your holidays- your the best person in support.. I missed you.
  8. I-This would help us to contact you
  9. G-I would love to help you, however its out of supports scope.
  10. B- Use the word No
  11. O-This would help us to contact you
  12. I-Customer called me by the wrong name.
  13. G-Provide exceptional service and support
  14. N-A as in Alpha, B as in Beta , C as in....
  15. G-Speak clearly and slowly to improve this
  16. N-they are not verbal nods instead they are foghorns
  17. I- hello, you there ?you there ?
  18. B- Customer gives you their political opinion.
  19. G-is it four O clock already ?
  20. G-It Measures the percentage of customers who are unhappy with a product or service
  21. N-Listen actively, show empathy, and remain calm
  22. I-Using clear and concise language to convey information
  23. O-Customer talks about the Kingfisher
  24. I-Customer told me how to do my job.