Put yourself onmute.Customercalled me bythe wrongname.Speakclearly andslowly toimprove thisCallswaitingin queueCustomertalksabout theKingfisherhello, youthere ?you there?Hey, how wereyour holidays-your the bestperson insupport.. Imissed you.A as inAlpha, Bas in Beta, C as in.... Use theword NoCustomertold mehow to domy job.This wouldhelp us tocontactyouA as inAlpha, Bas in Beta, C as in....they are notverbal nodsinstead theyare foghornsThis wouldhelp us tocontactyouCustomergives youtheir politicalopinion.is it fourO clockalready ?Couldn'tunderstandcustomer.I would love tohelp you,however its outof supportsscope.Customertalksabout theKingfisherListenactively,showempathy, andremain calmI would love tohelp you,however its outof supportsscope.It Measures thepercentage ofcustomers whoare unhappywith a productor serviceProvideexceptionalservice andsupportUsing clearand conciselanguage toconveyinformationPut yourself onmute.Customercalled me bythe wrongname.Speakclearly andslowly toimprove thisCallswaitingin queueCustomertalksabout theKingfisherhello, youthere ?you there?Hey, how wereyour holidays-your the bestperson insupport.. Imissed you.A as inAlpha, Bas in Beta, C as in.... Use theword NoCustomertold mehow to domy job.This wouldhelp us tocontactyouA as inAlpha, Bas in Beta, C as in....they are notverbal nodsinstead theyare foghornsThis wouldhelp us tocontactyouCustomergives youtheir politicalopinion.is it fourO clockalready ?Couldn'tunderstandcustomer.I would love tohelp you,however its outof supportsscope.Customertalksabout theKingfisherListenactively,showempathy, andremain calmI would love tohelp you,however its outof supportsscope.It Measures thepercentage ofcustomers whoare unhappywith a productor serviceProvideexceptionalservice andsupportUsing clearand conciselanguage toconveyinformation

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
G
4
O
5
B
6
I
7
O
8
N
9
B
10
I
11
I
12
B
13
N
14
O
15
B
16
G
17
O
18
G
19
O
20
N
21
B
22
G
23
G
24
I
  1. N-Put your self on mute.
  2. I-Customer called me by the wrong name.
  3. G-Speak clearly and slowly to improve this
  4. O-Calls waiting in queue
  5. B-Customer talks about the Kingfisher
  6. I- hello, you there ?you there ?
  7. O-Hey, how were your holidays- your the best person in support.. I missed you.
  8. N-A as in Alpha, B as in Beta , C as in....
  9. B- Use the word No
  10. I-Customer told me how to do my job.
  11. I-This would help us to contact you
  12. B-A as in Alpha, B as in Beta , C as in....
  13. N-they are not verbal nods instead they are foghorns
  14. O-This would help us to contact you
  15. B- Customer gives you their political opinion.
  16. G-is it four O clock already ?
  17. O-Couldn't understand customer.
  18. G-I would love to help you, however its out of supports scope.
  19. O-Customer talks about the Kingfisher
  20. N-Listen actively, show empathy, and remain calm
  21. B-I would love to help you, however its out of supports scope.
  22. G-It Measures the percentage of customers who are unhappy with a product or service
  23. G-Provide exceptional service and support
  24. I-Using clear and concise language to convey information