Customergives youtheir politicalopinion.hello, youthere ?you there?Customercalled me bythe wrongname.is it fourO clockalready ?Provideexceptionalservice andsupportI would love tohelp you,however its outof supportsscope.This wouldhelp us tocontactyouIt Measures thepercentage ofcustomers whoare unhappywith a productor servicethey are notverbal nodsinstead theyare foghornsA as inAlpha, Bas in Beta, C as in.... Use theword NoI would love tohelp you,however its outof supportsscope.Callswaitingin queuePut yourself onmute.A as inAlpha, Bas in Beta, C as in....Customertalksabout theKingfisherCustomertold mehow to domy job.Using clearand conciselanguage toconveyinformationSpeakclearly andslowly toimprove thisThis wouldhelp us tocontactyouListenactively,showempathy, andremain calmCustomertalksabout theKingfisherCouldn'tunderstandcustomer.Hey, how wereyour holidays-your the bestperson insupport.. Imissed you.Customergives youtheir politicalopinion.hello, youthere ?you there?Customercalled me bythe wrongname.is it fourO clockalready ?Provideexceptionalservice andsupportI would love tohelp you,however its outof supportsscope.This wouldhelp us tocontactyouIt Measures thepercentage ofcustomers whoare unhappywith a productor servicethey are notverbal nodsinstead theyare foghornsA as inAlpha, Bas in Beta, C as in.... Use theword NoI would love tohelp you,however its outof supportsscope.Callswaitingin queuePut yourself onmute.A as inAlpha, Bas in Beta, C as in....Customertalksabout theKingfisherCustomertold mehow to domy job.Using clearand conciselanguage toconveyinformationSpeakclearly andslowly toimprove thisThis wouldhelp us tocontactyouListenactively,showempathy, andremain calmCustomertalksabout theKingfisherCouldn'tunderstandcustomer.Hey, how wereyour holidays-your the bestperson insupport.. Imissed you.

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
I
4
G
5
G
6
G
7
I
8
G
9
N
10
B
11
B
12
B
13
O
14
N
15
N
16
O
17
I
18
I
19
G
20
O
21
N
22
B
23
O
24
O
  1. B- Customer gives you their political opinion.
  2. I- hello, you there ?you there ?
  3. I-Customer called me by the wrong name.
  4. G-is it four O clock already ?
  5. G-Provide exceptional service and support
  6. G-I would love to help you, however its out of supports scope.
  7. I-This would help us to contact you
  8. G-It Measures the percentage of customers who are unhappy with a product or service
  9. N-they are not verbal nods instead they are foghorns
  10. B-A as in Alpha, B as in Beta , C as in....
  11. B- Use the word No
  12. B-I would love to help you, however its out of supports scope.
  13. O-Calls waiting in queue
  14. N-Put your self on mute.
  15. N-A as in Alpha, B as in Beta , C as in....
  16. O-Customer talks about the Kingfisher
  17. I-Customer told me how to do my job.
  18. I-Using clear and concise language to convey information
  19. G-Speak clearly and slowly to improve this
  20. O-This would help us to contact you
  21. N-Listen actively, show empathy, and remain calm
  22. B-Customer talks about the Kingfisher
  23. O-Couldn't understand customer.
  24. O-Hey, how were your holidays- your the best person in support.. I missed you.