Customercalled me bythe wrongname.A as inAlpha, Bas in Beta, C as in....This wouldhelp us tocontactyouSpeakclearly andslowly toimprove thisis it fourO clockalready ?I would love tohelp you,however its outof supportsscope.Customergives youtheir politicalopinion.hello, youthere ?you there?Callswaitingin queueCustomertalksabout theKingfisherProvideexceptionalservice andsupportCouldn'tunderstandcustomer.I would love tohelp you,however its outof supportsscope.This wouldhelp us tocontactyouA as inAlpha, Bas in Beta, C as in....It Measures thepercentage ofcustomers whoare unhappywith a productor serviceListenactively,showempathy, andremain calmthey are notverbal nodsinstead theyare foghornsPut yourself onmute.Customertold mehow to domy job. Use theword NoHey, how wereyour holidays-your the bestperson insupport.. Imissed you.Using clearand conciselanguage toconveyinformationCustomertalksabout theKingfisherCustomercalled me bythe wrongname.A as inAlpha, Bas in Beta, C as in....This wouldhelp us tocontactyouSpeakclearly andslowly toimprove thisis it fourO clockalready ?I would love tohelp you,however its outof supportsscope.Customergives youtheir politicalopinion.hello, youthere ?you there?Callswaitingin queueCustomertalksabout theKingfisherProvideexceptionalservice andsupportCouldn'tunderstandcustomer.I would love tohelp you,however its outof supportsscope.This wouldhelp us tocontactyouA as inAlpha, Bas in Beta, C as in....It Measures thepercentage ofcustomers whoare unhappywith a productor serviceListenactively,showempathy, andremain calmthey are notverbal nodsinstead theyare foghornsPut yourself onmute.Customertold mehow to domy job. Use theword NoHey, how wereyour holidays-your the bestperson insupport.. Imissed you.Using clearand conciselanguage toconveyinformationCustomertalksabout theKingfisher

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
I
4
G
5
G
6
B
7
B
8
I
9
O
10
B
11
G
12
O
13
G
14
O
15
B
16
G
17
N
18
N
19
N
20
I
21
B
22
O
23
I
24
O
  1. I-Customer called me by the wrong name.
  2. N-A as in Alpha, B as in Beta , C as in....
  3. I-This would help us to contact you
  4. G-Speak clearly and slowly to improve this
  5. G-is it four O clock already ?
  6. B-I would love to help you, however its out of supports scope.
  7. B- Customer gives you their political opinion.
  8. I- hello, you there ?you there ?
  9. O-Calls waiting in queue
  10. B-Customer talks about the Kingfisher
  11. G-Provide exceptional service and support
  12. O-Couldn't understand customer.
  13. G-I would love to help you, however its out of supports scope.
  14. O-This would help us to contact you
  15. B-A as in Alpha, B as in Beta , C as in....
  16. G-It Measures the percentage of customers who are unhappy with a product or service
  17. N-Listen actively, show empathy, and remain calm
  18. N-they are not verbal nods instead they are foghorns
  19. N-Put your self on mute.
  20. I-Customer told me how to do my job.
  21. B- Use the word No
  22. O-Hey, how were your holidays- your the best person in support.. I missed you.
  23. I-Using clear and concise language to convey information
  24. O-Customer talks about the Kingfisher