(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Customer address containing a flower
Follow the vulnerable or fin diff customer process
Inform customer they’re above credit limit
Follow 3 stages to PTP including consequences
Deliver an ‘unforgettable’ service
Change customer from paper to online statements
Customer born in 1980s
Take payment for full arrear amount
Deliver an ‘unforgettable’ service
Customer name contains a colour
Set up DD for minimum payment
Take positive action on customer account
Set up DD for full balance
Update telephone number
Customer birthday in June, July or August
Take payment for full arrears amount plus payment due
