Informcustomerthey’reabove creditlimitSet up DDfor fullbalanceFollow thevulnerable orfin diffcustomerprocessChangecustomerfrom paper toonlinestatementsTakepayment forfull arrearamountDeliver an‘unforgettable’serviceSet up DDforminimumpaymentCustomernamecontains acolourTake positiveaction oncustomeraccountDeliver an‘unforgettable’serviceCustomerborn in1980sFollow 3stages to PTPincludingconsequencesTake paymentfor full arrearsamount pluspayment dueCustomerbirthday inJune, Julyor AugustCustomeraddresscontaininga flowerUpdatetelephonenumberInformcustomerthey’reabove creditlimitSet up DDfor fullbalanceFollow thevulnerable orfin diffcustomerprocessChangecustomerfrom paper toonlinestatementsTakepayment forfull arrearamountDeliver an‘unforgettable’serviceSet up DDforminimumpaymentCustomernamecontains acolourTake positiveaction oncustomeraccountDeliver an‘unforgettable’serviceCustomerborn in1980sFollow 3stages to PTPincludingconsequencesTake paymentfor full arrearsamount pluspayment dueCustomerbirthday inJune, Julyor AugustCustomeraddresscontaininga flowerUpdatetelephonenumber

Bingo Bonanza - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Inform customer they’re above credit limit
  2. Set up DD for full balance
  3. Follow the vulnerable or fin diff customer process
  4. Change customer from paper to online statements
  5. Take payment for full arrear amount
  6. Deliver an ‘unforgettable’ service
  7. Set up DD for minimum payment
  8. Customer name contains a colour
  9. Take positive action on customer account
  10. Deliver an ‘unforgettable’ service
  11. Customer born in 1980s
  12. Follow 3 stages to PTP including consequences
  13. Take payment for full arrears amount plus payment due
  14. Customer birthday in June, July or August
  15. Customer address containing a flower
  16. Update telephone number