Follow 3stages to PTPincludingconsequencesInformcustomerthey’reabove creditlimitChangecustomerfrom paper toonlinestatementsFollow thevulnerable orfin diffcustomerprocessSet up DDforminimumpaymentTakepayment forfull arrearamountCustomernamecontains acolourTake positiveaction oncustomeraccountSet up DDfor fullbalanceDeliver an‘unforgettable’serviceUpdatetelephonenumberCustomerbirthday inJune, Julyor AugustDeliver an‘unforgettable’serviceTake paymentfor full arrearsamount pluspayment dueCustomeraddresscontaininga flowerCustomerborn in1980sFollow 3stages to PTPincludingconsequencesInformcustomerthey’reabove creditlimitChangecustomerfrom paper toonlinestatementsFollow thevulnerable orfin diffcustomerprocessSet up DDforminimumpaymentTakepayment forfull arrearamountCustomernamecontains acolourTake positiveaction oncustomeraccountSet up DDfor fullbalanceDeliver an‘unforgettable’serviceUpdatetelephonenumberCustomerbirthday inJune, Julyor AugustDeliver an‘unforgettable’serviceTake paymentfor full arrearsamount pluspayment dueCustomeraddresscontaininga flowerCustomerborn in1980s

Bingo Bonanza - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Follow 3 stages to PTP including consequences
  2. Inform customer they’re above credit limit
  3. Change customer from paper to online statements
  4. Follow the vulnerable or fin diff customer process
  5. Set up DD for minimum payment
  6. Take payment for full arrear amount
  7. Customer name contains a colour
  8. Take positive action on customer account
  9. Set up DD for full balance
  10. Deliver an ‘unforgettable’ service
  11. Update telephone number
  12. Customer birthday in June, July or August
  13. Deliver an ‘unforgettable’ service
  14. Take payment for full arrears amount plus payment due
  15. Customer address containing a flower
  16. Customer born in 1980s