asks tospeak tothe CEO"Youpeople"Elec orFiberconstructionupdateCustcan't payon crowdSH PWResetFNEWHighusagefiber installappointmentpaymentarrangementequipmentupgradeMISCelectricSOVerbalPledgeEnterTTtransferto IVRoutageTripleTransfertreeconcernSolarquestionsPropanemeterreadingloadmanagementCustomercursesLateprebuysign uppropertydamageconcernhelpingelderlythru IVRasks tospeak tothe CEO"Youpeople"Elec orFiberconstructionupdateCustcan't payon crowdSH PWResetFNEWHighusagefiber installappointmentpaymentarrangementequipmentupgradeMISCelectricSOVerbalPledgeEnterTTtransferto IVRoutageTripleTransfertreeconcernSolarquestionsPropanemeterreadingloadmanagementCustomercursesLateprebuysign uppropertydamageconcernhelpingelderlythru IVR

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. asks to speak to the CEO
  2. "You people"
  3. Elec or Fiber construction update
  4. Cust can't pay on crowd
  5. SH PW Reset
  6. FNEW
  7. High usage
  8. fiber install appointment
  9. payment arrangement
  10. equipment upgrade
  11. MISC electric SO
  12. Verbal Pledge
  13. Enter TT
  14. transfer to IVR
  15. outage
  16. Triple Transfer
  17. tree concern
  18. Solar questions
  19. Propane meter reading
  20. load management
  21. Customer curses
  22. Late prebuy sign up
  23. property damage concern
  24. helping elderly thru IVR