FNEWtransferto IVRSH PWResetPropanemeterreadingfiber installappointmentpaymentarrangementVerbalPledgeEnterTTloadmanagementLateprebuysign upoutageHighusagetreeconcernhelpingelderlythru IVRMISCelectricSOCustomercursesasks tospeak tothe CEO"Youpeople"SolarquestionsCustcan't payon crowdpropertydamageconcernElec orFiberconstructionupdateTripleTransferequipmentupgradeFNEWtransferto IVRSH PWResetPropanemeterreadingfiber installappointmentpaymentarrangementVerbalPledgeEnterTTloadmanagementLateprebuysign upoutageHighusagetreeconcernhelpingelderlythru IVRMISCelectricSOCustomercursesasks tospeak tothe CEO"Youpeople"SolarquestionsCustcan't payon crowdpropertydamageconcernElec orFiberconstructionupdateTripleTransferequipmentupgrade

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FNEW
  2. transfer to IVR
  3. SH PW Reset
  4. Propane meter reading
  5. fiber install appointment
  6. payment arrangement
  7. Verbal Pledge
  8. Enter TT
  9. load management
  10. Late prebuy sign up
  11. outage
  12. High usage
  13. tree concern
  14. helping elderly thru IVR
  15. MISC electric SO
  16. Customer curses
  17. asks to speak to the CEO
  18. "You people"
  19. Solar questions
  20. Cust can't pay on crowd
  21. property damage concern
  22. Elec or Fiber construction update
  23. Triple Transfer
  24. equipment upgrade