No RMA, NCError, &PatientSafetyCallout95 NPSScore(MTD)No LostHoursReportedin 5 Days88 NPSScore(MTD)10 HoursOTRendered100% QAScore(MTD)Free!MeetingADHTargetDailyMeetingAHTTargetDailyNooverbreaksoroverlunch95%Adherence in3ConsecutiveDays100% RTOCompliance95% QAScore(MTD)95%Attendance(MTD)17minutesAHT in 5ConsecutiveDays10Promotersin 10Days5Promotersin 5 Days15minutesAHT in 3ConsecutiveDays100%Attendance(MTD)10HandledCallsDailyReceivedPromoterSurvey w/Comments100 NPSScore(MTD)<17minutesAHT (MTD)NoSWATFindings20minutesAHT(MTD)No RMA, NCError, &PatientSafetyCallout95 NPSScore(MTD)No LostHoursReportedin 5 Days88 NPSScore(MTD)10 HoursOTRendered100% QAScore(MTD)Free!MeetingADHTargetDailyMeetingAHTTargetDailyNooverbreaksoroverlunch95%Adherence in3ConsecutiveDays100% RTOCompliance95% QAScore(MTD)95%Attendance(MTD)17minutesAHT in 5ConsecutiveDays10Promotersin 10Days5Promotersin 5 Days15minutesAHT in 3ConsecutiveDays100%Attendance(MTD)10HandledCallsDailyReceivedPromoterSurvey w/Comments100 NPSScore(MTD)<17minutesAHT (MTD)NoSWATFindings20minutesAHT(MTD)

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
2
4
3
2
4
T
5
T
6
-
7
-
8
2
9
S
10
-
11
4
12
T
13
-
14
T
15
T
16
2
17
2
18
S
19
4
20
-
21
4
22
4
23
S
24
S
25
S
  1. 2-No RMA, NC Error, & Patient Safety Callout
  2. 4-95 NPS Score (MTD)
  3. 2-No Lost Hours Reported in 5 Days
  4. T-88 NPS Score (MTD)
  5. T-10 Hours OT Rendered
  6. --100% QA Score (MTD)
  7. --Free!
  8. 2-Meeting ADH Target Daily
  9. S-Meeting AHT Target Daily
  10. --No overbreaks or overlunch
  11. 4-95% Adherence in 3 Consecutive Days
  12. T-100% RTO Compliance
  13. --95% QA Score (MTD)
  14. T-95% Attendance (MTD)
  15. T-17minutes AHT in 5 Consecutive Days
  16. 2-10 Promoters in 10 Days
  17. 2-5 Promoters in 5 Days
  18. S-15minutes AHT in 3 Consecutive Days
  19. 4-100% Attendance (MTD)
  20. --10 Handled Calls Daily
  21. 4-Received Promoter Survey w/ Comments
  22. 4-100 NPS Score (MTD)
  23. S-<17minutes AHT (MTD)
  24. S-No SWAT Findings
  25. S-20minutes AHT (MTD)