HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. S-20minutes AHT (MTD)
2. 4-100% Attendance (MTD)
3. T-100% RTO Compliance
4. T-88 NPS Score (MTD)
5. 4-100 NPS Score (MTD)
6. 2-10 Promoters in 10 Days
7. --10 Handled Calls Daily
8. S-No SWAT Findings
9. --100% QA Score (MTD)
10. 2-5 Promoters in 5 Days
11. S-15minutes AHT in 3 Consecutive Days
12. --95% QA Score (MTD)
13. 2-Meeting ADH Target Daily
14. S-Meeting AHT Target Daily
15. --Free!
16. 2-No RMA, NC Error, & Patient Safety Callout
17. T-17minutes AHT in 5 Consecutive Days
18. 4-Received Promoter Survey w/ Comments
19. --No overbreaks or overlunch
20. 2-No Lost Hours Reported in 5 Days
21. S-<17minutes AHT (MTD)
22. T-95% Attendance (MTD)
23. T-10 Hours OT Rendered
24. 4-95 NPS Score (MTD)
25. 4-95% Adherence in 3 Consecutive Days