No RMA, NC Error, & Patient Safety Callout 95 NPS Score (MTD) No Lost Hours Reported in 5 Days 88 NPS Score (MTD) 10 Hours OT Rendered 100% QA Score (MTD) Free! Meeting ADH Target Daily Meeting AHT Target Daily No overbreaks or overlunch 95% Adherence in 3 Consecutive Days 100% RTO Compliance 95% QA Score (MTD) 95% Attendance (MTD) 17minutes AHT in 5 Consecutive Days 10 Promoters in 10 Days 5 Promoters in 5 Days 15minutes AHT in 3 Consecutive Days 100% Attendance (MTD) 10 Handled Calls Daily Received Promoter Survey w/ Comments 100 NPS Score (MTD) <17minutes AHT (MTD) No SWAT Findings 20minutes AHT (MTD) No RMA, NC Error, & Patient Safety Callout 95 NPS Score (MTD) No Lost Hours Reported in 5 Days 88 NPS Score (MTD) 10 Hours OT Rendered 100% QA Score (MTD) Free! Meeting ADH Target Daily Meeting AHT Target Daily No overbreaks or overlunch 95% Adherence in 3 Consecutive Days 100% RTO Compliance 95% QA Score (MTD) 95% Attendance (MTD) 17minutes AHT in 5 Consecutive Days 10 Promoters in 10 Days 5 Promoters in 5 Days 15minutes AHT in 3 Consecutive Days 100% Attendance (MTD) 10 Handled Calls Daily Received Promoter Survey w/ Comments 100 NPS Score (MTD) <17minutes AHT (MTD) No SWAT Findings 20minutes AHT (MTD)
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
2-No RMA, NC Error, & Patient Safety Callout
4-95 NPS Score (MTD)
2-No Lost Hours Reported in 5 Days
T-88 NPS Score (MTD)
T-10 Hours OT Rendered
--100% QA Score (MTD)
--Free!
2-Meeting ADH Target Daily
S-Meeting AHT Target Daily
--No overbreaks or overlunch
4-95% Adherence in 3 Consecutive Days
T-100% RTO Compliance
--95% QA Score (MTD)
T-95% Attendance (MTD)
T-17minutes AHT in 5 Consecutive Days
2-10 Promoters in 10 Days
2-5 Promoters in 5 Days
S-15minutes AHT in 3 Consecutive Days
4-100% Attendance (MTD)
--10 Handled Calls Daily
4-Received Promoter Survey w/ Comments
4-100 NPS Score (MTD)
S-<17minutes AHT (MTD)
S-No SWAT Findings
S-20minutes AHT (MTD)