88 NPSScore(MTD)100% RTOComplianceFree!95% QAScore(MTD)MeetingAHTTargetDailyReceivedPromoterSurvey w/Comments15minutesAHT in 3ConsecutiveDays100 NPSScore(MTD)17minutesAHT in 5ConsecutiveDays5Promotersin 5 Days20minutesAHT(MTD)95%Adherence in3ConsecutiveDays95%Attendance(MTD)10Promotersin 10Days95 NPSScore(MTD)Nooverbreaksoroverlunch10HandledCallsDaily10 HoursOTRenderedNo LostHoursReportedin 5 DaysNo RMA, NCError, &PatientSafetyCallout100% QAScore(MTD)100%Attendance(MTD)MeetingADHTargetDailyNoSWATFindings<17minutesAHT (MTD)88 NPSScore(MTD)100% RTOComplianceFree!95% QAScore(MTD)MeetingAHTTargetDailyReceivedPromoterSurvey w/Comments15minutesAHT in 3ConsecutiveDays100 NPSScore(MTD)17minutesAHT in 5ConsecutiveDays5Promotersin 5 Days20minutesAHT(MTD)95%Adherence in3ConsecutiveDays95%Attendance(MTD)10Promotersin 10Days95 NPSScore(MTD)Nooverbreaksoroverlunch10HandledCallsDaily10 HoursOTRenderedNo LostHoursReportedin 5 DaysNo RMA, NCError, &PatientSafetyCallout100% QAScore(MTD)100%Attendance(MTD)MeetingADHTargetDailyNoSWATFindings<17minutesAHT (MTD)

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
T
2
T
3
-
4
-
5
S
6
4
7
S
8
4
9
T
10
2
11
S
12
4
13
T
14
2
15
4
16
-
17
-
18
T
19
2
20
2
21
-
22
4
23
2
24
S
25
S
  1. T-88 NPS Score (MTD)
  2. T-100% RTO Compliance
  3. --Free!
  4. --95% QA Score (MTD)
  5. S-Meeting AHT Target Daily
  6. 4-Received Promoter Survey w/ Comments
  7. S-15minutes AHT in 3 Consecutive Days
  8. 4-100 NPS Score (MTD)
  9. T-17minutes AHT in 5 Consecutive Days
  10. 2-5 Promoters in 5 Days
  11. S-20minutes AHT (MTD)
  12. 4-95% Adherence in 3 Consecutive Days
  13. T-95% Attendance (MTD)
  14. 2-10 Promoters in 10 Days
  15. 4-95 NPS Score (MTD)
  16. --No overbreaks or overlunch
  17. --10 Handled Calls Daily
  18. T-10 Hours OT Rendered
  19. 2-No Lost Hours Reported in 5 Days
  20. 2-No RMA, NC Error, & Patient Safety Callout
  21. --100% QA Score (MTD)
  22. 4-100% Attendance (MTD)
  23. 2-Meeting ADH Target Daily
  24. S-No SWAT Findings
  25. S-<17minutes AHT (MTD)