100 NPSScore(MTD)88 NPSScore(MTD)95% QAScore(MTD)100% RTOCompliance95 NPSScore(MTD)No RMA, NCError, &PatientSafetyCallout17minutesAHT in 5ConsecutiveDays10Promotersin 10Days95%Adherence in3ConsecutiveDays10HandledCallsDaily95%Attendance(MTD)100%Attendance(MTD)No LostHoursReportedin 5 Days5Promotersin 5 Days20minutesAHT(MTD)<17minutesAHT (MTD)NooverbreaksoroverlunchMeetingADHTargetDaily100% QAScore(MTD)MeetingAHTTargetDailyReceivedPromoterSurvey w/CommentsNoSWATFindings15minutesAHT in 3ConsecutiveDaysFree!10 HoursOTRendered100 NPSScore(MTD)88 NPSScore(MTD)95% QAScore(MTD)100% RTOCompliance95 NPSScore(MTD)No RMA, NCError, &PatientSafetyCallout17minutesAHT in 5ConsecutiveDays10Promotersin 10Days95%Adherence in3ConsecutiveDays10HandledCallsDaily95%Attendance(MTD)100%Attendance(MTD)No LostHoursReportedin 5 Days5Promotersin 5 Days20minutesAHT(MTD)<17minutesAHT (MTD)NooverbreaksoroverlunchMeetingADHTargetDaily100% QAScore(MTD)MeetingAHTTargetDailyReceivedPromoterSurvey w/CommentsNoSWATFindings15minutesAHT in 3ConsecutiveDaysFree!10 HoursOTRendered

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
4
2
T
3
-
4
T
5
4
6
2
7
T
8
2
9
4
10
-
11
T
12
4
13
2
14
2
15
S
16
S
17
-
18
2
19
-
20
S
21
4
22
S
23
S
24
-
25
T
  1. 4-100 NPS Score (MTD)
  2. T-88 NPS Score (MTD)
  3. --95% QA Score (MTD)
  4. T-100% RTO Compliance
  5. 4-95 NPS Score (MTD)
  6. 2-No RMA, NC Error, & Patient Safety Callout
  7. T-17minutes AHT in 5 Consecutive Days
  8. 2-10 Promoters in 10 Days
  9. 4-95% Adherence in 3 Consecutive Days
  10. --10 Handled Calls Daily
  11. T-95% Attendance (MTD)
  12. 4-100% Attendance (MTD)
  13. 2-No Lost Hours Reported in 5 Days
  14. 2-5 Promoters in 5 Days
  15. S-20minutes AHT (MTD)
  16. S-<17minutes AHT (MTD)
  17. --No overbreaks or overlunch
  18. 2-Meeting ADH Target Daily
  19. --100% QA Score (MTD)
  20. S-Meeting AHT Target Daily
  21. 4-Received Promoter Survey w/ Comments
  22. S-No SWAT Findings
  23. S-15minutes AHT in 3 Consecutive Days
  24. --Free!
  25. T-10 Hours OT Rendered