100% RTOCompliance17minutesAHT in 5ConsecutiveDaysReceivedPromoterSurvey w/CommentsNo LostHoursReportedin 5 Days95%Attendance(MTD)88 NPSScore(MTD)No RMA, NCError, &PatientSafetyCallout95 NPSScore(MTD)10Promotersin 10Days100%Attendance(MTD)Nooverbreaksoroverlunch<17minutesAHT (MTD)MeetingAHTTargetDaily95%Adherence in3ConsecutiveDays5Promotersin 5 Days10 HoursOTRendered10HandledCallsDailyMeetingADHTargetDaily15minutesAHT in 3ConsecutiveDays20minutesAHT(MTD)NoSWATFindings100% QAScore(MTD)95% QAScore(MTD)Free!100 NPSScore(MTD)100% RTOCompliance17minutesAHT in 5ConsecutiveDaysReceivedPromoterSurvey w/CommentsNo LostHoursReportedin 5 Days95%Attendance(MTD)88 NPSScore(MTD)No RMA, NCError, &PatientSafetyCallout95 NPSScore(MTD)10Promotersin 10Days100%Attendance(MTD)Nooverbreaksoroverlunch<17minutesAHT (MTD)MeetingAHTTargetDaily95%Adherence in3ConsecutiveDays5Promotersin 5 Days10 HoursOTRendered10HandledCallsDailyMeetingADHTargetDaily15minutesAHT in 3ConsecutiveDays20minutesAHT(MTD)NoSWATFindings100% QAScore(MTD)95% QAScore(MTD)Free!100 NPSScore(MTD)

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
T
2
T
3
4
4
2
5
T
6
T
7
2
8
4
9
2
10
4
11
-
12
S
13
S
14
4
15
2
16
T
17
-
18
2
19
S
20
S
21
S
22
-
23
-
24
-
25
4
  1. T-100% RTO Compliance
  2. T-17minutes AHT in 5 Consecutive Days
  3. 4-Received Promoter Survey w/ Comments
  4. 2-No Lost Hours Reported in 5 Days
  5. T-95% Attendance (MTD)
  6. T-88 NPS Score (MTD)
  7. 2-No RMA, NC Error, & Patient Safety Callout
  8. 4-95 NPS Score (MTD)
  9. 2-10 Promoters in 10 Days
  10. 4-100% Attendance (MTD)
  11. --No overbreaks or overlunch
  12. S-<17minutes AHT (MTD)
  13. S-Meeting AHT Target Daily
  14. 4-95% Adherence in 3 Consecutive Days
  15. 2-5 Promoters in 5 Days
  16. T-10 Hours OT Rendered
  17. --10 Handled Calls Daily
  18. 2-Meeting ADH Target Daily
  19. S-15minutes AHT in 3 Consecutive Days
  20. S-20minutes AHT (MTD)
  21. S-No SWAT Findings
  22. --100% QA Score (MTD)
  23. --95% QA Score (MTD)
  24. --Free!
  25. 4-100 NPS Score (MTD)