100% QAScore(MTD)15minutesAHT in 3ConsecutiveDays100 NPSScore(MTD)10Promotersin 10DaysFree!95%Adherence in3ConsecutiveDays10HandledCallsDaily17minutesAHT in 5ConsecutiveDays20minutesAHT(MTD)No LostHoursReportedin 5 DaysNoSWATFindings95% QAScore(MTD)MeetingADHTargetDaily5Promotersin 5 Days95%Attendance(MTD)100%Attendance(MTD)No RMA, NCError, &PatientSafetyCallout88 NPSScore(MTD)10 HoursOTRenderedNooverbreaksoroverlunch<17minutesAHT (MTD)95 NPSScore(MTD)MeetingAHTTargetDaily100% RTOComplianceReceivedPromoterSurvey w/Comments100% QAScore(MTD)15minutesAHT in 3ConsecutiveDays100 NPSScore(MTD)10Promotersin 10DaysFree!95%Adherence in3ConsecutiveDays10HandledCallsDaily17minutesAHT in 5ConsecutiveDays20minutesAHT(MTD)No LostHoursReportedin 5 DaysNoSWATFindings95% QAScore(MTD)MeetingADHTargetDaily5Promotersin 5 Days95%Attendance(MTD)100%Attendance(MTD)No RMA, NCError, &PatientSafetyCallout88 NPSScore(MTD)10 HoursOTRenderedNooverbreaksoroverlunch<17minutesAHT (MTD)95 NPSScore(MTD)MeetingAHTTargetDaily100% RTOComplianceReceivedPromoterSurvey w/Comments

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
-
2
S
3
4
4
2
5
-
6
4
7
-
8
T
9
S
10
2
11
S
12
-
13
2
14
2
15
T
16
4
17
2
18
T
19
T
20
-
21
S
22
4
23
S
24
T
25
4
  1. --100% QA Score (MTD)
  2. S-15minutes AHT in 3 Consecutive Days
  3. 4-100 NPS Score (MTD)
  4. 2-10 Promoters in 10 Days
  5. --Free!
  6. 4-95% Adherence in 3 Consecutive Days
  7. --10 Handled Calls Daily
  8. T-17minutes AHT in 5 Consecutive Days
  9. S-20minutes AHT (MTD)
  10. 2-No Lost Hours Reported in 5 Days
  11. S-No SWAT Findings
  12. --95% QA Score (MTD)
  13. 2-Meeting ADH Target Daily
  14. 2-5 Promoters in 5 Days
  15. T-95% Attendance (MTD)
  16. 4-100% Attendance (MTD)
  17. 2-No RMA, NC Error, & Patient Safety Callout
  18. T-88 NPS Score (MTD)
  19. T-10 Hours OT Rendered
  20. --No overbreaks or overlunch
  21. S-<17minutes AHT (MTD)
  22. 4-95 NPS Score (MTD)
  23. S-Meeting AHT Target Daily
  24. T-100% RTO Compliance
  25. 4-Received Promoter Survey w/ Comments