5Promotersin 5 Days10 HoursOTRendered<17minutesAHT (MTD)MeetingAHTTargetDailyNoSWATFindingsReceivedPromoterSurvey w/Comments100 NPSScore(MTD)10HandledCallsDaily88 NPSScore(MTD)95 NPSScore(MTD)100% RTOCompliance20minutesAHT(MTD)No RMA, NCError, &PatientSafetyCalloutNo LostHoursReportedin 5 Days10Promotersin 10Days100%Attendance(MTD)Free!95% QAScore(MTD)Nooverbreaksoroverlunch15minutesAHT in 3ConsecutiveDays95%Attendance(MTD)95%Adherence in3ConsecutiveDays17minutesAHT in 5ConsecutiveDays100% QAScore(MTD)MeetingADHTargetDaily5Promotersin 5 Days10 HoursOTRendered<17minutesAHT (MTD)MeetingAHTTargetDailyNoSWATFindingsReceivedPromoterSurvey w/Comments100 NPSScore(MTD)10HandledCallsDaily88 NPSScore(MTD)95 NPSScore(MTD)100% RTOCompliance20minutesAHT(MTD)No RMA, NCError, &PatientSafetyCalloutNo LostHoursReportedin 5 Days10Promotersin 10Days100%Attendance(MTD)Free!95% QAScore(MTD)Nooverbreaksoroverlunch15minutesAHT in 3ConsecutiveDays95%Attendance(MTD)95%Adherence in3ConsecutiveDays17minutesAHT in 5ConsecutiveDays100% QAScore(MTD)MeetingADHTargetDaily

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
2
T
3
S
4
S
5
S
6
4
7
4
8
-
9
T
10
4
11
T
12
S
13
2
14
2
15
2
16
4
17
-
18
-
19
-
20
S
21
T
22
4
23
T
24
-
25
2
  1. 2-5 Promoters in 5 Days
  2. T-10 Hours OT Rendered
  3. S-<17minutes AHT (MTD)
  4. S-Meeting AHT Target Daily
  5. S-No SWAT Findings
  6. 4-Received Promoter Survey w/ Comments
  7. 4-100 NPS Score (MTD)
  8. --10 Handled Calls Daily
  9. T-88 NPS Score (MTD)
  10. 4-95 NPS Score (MTD)
  11. T-100% RTO Compliance
  12. S-20minutes AHT (MTD)
  13. 2-No RMA, NC Error, & Patient Safety Callout
  14. 2-No Lost Hours Reported in 5 Days
  15. 2-10 Promoters in 10 Days
  16. 4-100% Attendance (MTD)
  17. --Free!
  18. --95% QA Score (MTD)
  19. --No overbreaks or overlunch
  20. S-15minutes AHT in 3 Consecutive Days
  21. T-95% Attendance (MTD)
  22. 4-95% Adherence in 3 Consecutive Days
  23. T-17minutes AHT in 5 Consecutive Days
  24. --100% QA Score (MTD)
  25. 2-Meeting ADH Target Daily