95%Adherence in3ConsecutiveDaysFree!MeetingAHTTargetDaily100% QAScore(MTD)10HandledCallsDailyReceivedPromoterSurvey w/Comments100 NPSScore(MTD)100%Attendance(MTD)Nooverbreaksoroverlunch88 NPSScore(MTD)NoSWATFindings<17minutesAHT (MTD)17minutesAHT in 5ConsecutiveDays95% QAScore(MTD)20minutesAHT(MTD)95 NPSScore(MTD)95%Attendance(MTD)10 HoursOTRenderedMeetingADHTargetDailyNo LostHoursReportedin 5 Days5Promotersin 5 DaysNo RMA, NCError, &PatientSafetyCallout15minutesAHT in 3ConsecutiveDays100% RTOCompliance10Promotersin 10Days95%Adherence in3ConsecutiveDaysFree!MeetingAHTTargetDaily100% QAScore(MTD)10HandledCallsDailyReceivedPromoterSurvey w/Comments100 NPSScore(MTD)100%Attendance(MTD)Nooverbreaksoroverlunch88 NPSScore(MTD)NoSWATFindings<17minutesAHT (MTD)17minutesAHT in 5ConsecutiveDays95% QAScore(MTD)20minutesAHT(MTD)95 NPSScore(MTD)95%Attendance(MTD)10 HoursOTRenderedMeetingADHTargetDailyNo LostHoursReportedin 5 Days5Promotersin 5 DaysNo RMA, NCError, &PatientSafetyCallout15minutesAHT in 3ConsecutiveDays100% RTOCompliance10Promotersin 10Days

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
4
2
-
3
S
4
-
5
-
6
4
7
4
8
4
9
-
10
T
11
S
12
S
13
T
14
-
15
S
16
4
17
T
18
T
19
2
20
2
21
2
22
2
23
S
24
T
25
2
  1. 4-95% Adherence in 3 Consecutive Days
  2. --Free!
  3. S-Meeting AHT Target Daily
  4. --100% QA Score (MTD)
  5. --10 Handled Calls Daily
  6. 4-Received Promoter Survey w/ Comments
  7. 4-100 NPS Score (MTD)
  8. 4-100% Attendance (MTD)
  9. --No overbreaks or overlunch
  10. T-88 NPS Score (MTD)
  11. S-No SWAT Findings
  12. S-<17minutes AHT (MTD)
  13. T-17minutes AHT in 5 Consecutive Days
  14. --95% QA Score (MTD)
  15. S-20minutes AHT (MTD)
  16. 4-95 NPS Score (MTD)
  17. T-95% Attendance (MTD)
  18. T-10 Hours OT Rendered
  19. 2-Meeting ADH Target Daily
  20. 2-No Lost Hours Reported in 5 Days
  21. 2-5 Promoters in 5 Days
  22. 2-No RMA, NC Error, & Patient Safety Callout
  23. S-15minutes AHT in 3 Consecutive Days
  24. T-100% RTO Compliance
  25. 2-10 Promoters in 10 Days