ReceivedPromoterSurvey w/Comments95 NPSScore(MTD)MeetingAHTTargetDaily100% QAScore(MTD)NoSWATFindings17minutesAHT in 5ConsecutiveDaysNooverbreaksoroverlunch95%Attendance(MTD)Free!10HandledCallsDaily95%Adherence in3ConsecutiveDays10 HoursOTRendered100% RTOCompliance<17minutesAHT (MTD)No LostHoursReportedin 5 DaysMeetingADHTargetDaily95% QAScore(MTD)15minutesAHT in 3ConsecutiveDays5Promotersin 5 Days20minutesAHT(MTD)100 NPSScore(MTD)No RMA, NCError, &PatientSafetyCallout100%Attendance(MTD)88 NPSScore(MTD)10Promotersin 10DaysReceivedPromoterSurvey w/Comments95 NPSScore(MTD)MeetingAHTTargetDaily100% QAScore(MTD)NoSWATFindings17minutesAHT in 5ConsecutiveDaysNooverbreaksoroverlunch95%Attendance(MTD)Free!10HandledCallsDaily95%Adherence in3ConsecutiveDays10 HoursOTRendered100% RTOCompliance<17minutesAHT (MTD)No LostHoursReportedin 5 DaysMeetingADHTargetDaily95% QAScore(MTD)15minutesAHT in 3ConsecutiveDays5Promotersin 5 Days20minutesAHT(MTD)100 NPSScore(MTD)No RMA, NCError, &PatientSafetyCallout100%Attendance(MTD)88 NPSScore(MTD)10Promotersin 10Days

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 4-Received Promoter Survey w/ Comments
  2. 4-95 NPS Score (MTD)
  3. S-Meeting AHT Target Daily
  4. --100% QA Score (MTD)
  5. S-No SWAT Findings
  6. T-17minutes AHT in 5 Consecutive Days
  7. --No overbreaks or overlunch
  8. T-95% Attendance (MTD)
  9. --Free!
  10. --10 Handled Calls Daily
  11. 4-95% Adherence in 3 Consecutive Days
  12. T-10 Hours OT Rendered
  13. T-100% RTO Compliance
  14. S-<17minutes AHT (MTD)
  15. 2-No Lost Hours Reported in 5 Days
  16. 2-Meeting ADH Target Daily
  17. --95% QA Score (MTD)
  18. S-15minutes AHT in 3 Consecutive Days
  19. 2-5 Promoters in 5 Days
  20. S-20minutes AHT (MTD)
  21. 4-100 NPS Score (MTD)
  22. 2-No RMA, NC Error, & Patient Safety Callout
  23. 4-100% Attendance (MTD)
  24. T-88 NPS Score (MTD)
  25. 2-10 Promoters in 10 Days