95%Attendance(MTD)100% QAScore(MTD)Free!10Promotersin 10Days10 HoursOTRenderedNoSWATFindings17minutesAHT in 5ConsecutiveDays15minutesAHT in 3ConsecutiveDays95 NPSScore(MTD)5Promotersin 5 Days100 NPSScore(MTD)95% QAScore(MTD)<17minutesAHT (MTD)No LostHoursReportedin 5 Days88 NPSScore(MTD)100% RTOComplianceNooverbreaksoroverlunch10HandledCallsDaily95%Adherence in3ConsecutiveDays20minutesAHT(MTD)MeetingADHTargetDaily100%Attendance(MTD)MeetingAHTTargetDailyReceivedPromoterSurvey w/CommentsNo RMA, NCError, &PatientSafetyCallout95%Attendance(MTD)100% QAScore(MTD)Free!10Promotersin 10Days10 HoursOTRenderedNoSWATFindings17minutesAHT in 5ConsecutiveDays15minutesAHT in 3ConsecutiveDays95 NPSScore(MTD)5Promotersin 5 Days100 NPSScore(MTD)95% QAScore(MTD)<17minutesAHT (MTD)No LostHoursReportedin 5 Days88 NPSScore(MTD)100% RTOComplianceNooverbreaksoroverlunch10HandledCallsDaily95%Adherence in3ConsecutiveDays20minutesAHT(MTD)MeetingADHTargetDaily100%Attendance(MTD)MeetingAHTTargetDailyReceivedPromoterSurvey w/CommentsNo RMA, NCError, &PatientSafetyCallout

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
T
2
-
3
-
4
2
5
T
6
S
7
T
8
S
9
4
10
2
11
4
12
-
13
S
14
2
15
T
16
T
17
-
18
-
19
4
20
S
21
2
22
4
23
S
24
4
25
2
  1. T-95% Attendance (MTD)
  2. --100% QA Score (MTD)
  3. --Free!
  4. 2-10 Promoters in 10 Days
  5. T-10 Hours OT Rendered
  6. S-No SWAT Findings
  7. T-17minutes AHT in 5 Consecutive Days
  8. S-15minutes AHT in 3 Consecutive Days
  9. 4-95 NPS Score (MTD)
  10. 2-5 Promoters in 5 Days
  11. 4-100 NPS Score (MTD)
  12. --95% QA Score (MTD)
  13. S-<17minutes AHT (MTD)
  14. 2-No Lost Hours Reported in 5 Days
  15. T-88 NPS Score (MTD)
  16. T-100% RTO Compliance
  17. --No overbreaks or overlunch
  18. --10 Handled Calls Daily
  19. 4-95% Adherence in 3 Consecutive Days
  20. S-20minutes AHT (MTD)
  21. 2-Meeting ADH Target Daily
  22. 4-100% Attendance (MTD)
  23. S-Meeting AHT Target Daily
  24. 4-Received Promoter Survey w/ Comments
  25. 2-No RMA, NC Error, & Patient Safety Callout