95 NPSScore(MTD)No RMA, NCError, &PatientSafetyCalloutMeetingAHTTargetDaily100% QAScore(MTD)95%Adherence in3ConsecutiveDays5Promotersin 5 Days100%Attendance(MTD)100 NPSScore(MTD)Nooverbreaksoroverlunch20minutesAHT(MTD)Free!10HandledCallsDaily15minutesAHT in 3ConsecutiveDays<17minutesAHT (MTD)95%Attendance(MTD)10 HoursOTRendered100% RTOCompliance10Promotersin 10Days17minutesAHT in 5ConsecutiveDays88 NPSScore(MTD)NoSWATFindingsMeetingADHTargetDaily95% QAScore(MTD)ReceivedPromoterSurvey w/CommentsNo LostHoursReportedin 5 Days95 NPSScore(MTD)No RMA, NCError, &PatientSafetyCalloutMeetingAHTTargetDaily100% QAScore(MTD)95%Adherence in3ConsecutiveDays5Promotersin 5 Days100%Attendance(MTD)100 NPSScore(MTD)Nooverbreaksoroverlunch20minutesAHT(MTD)Free!10HandledCallsDaily15minutesAHT in 3ConsecutiveDays<17minutesAHT (MTD)95%Attendance(MTD)10 HoursOTRendered100% RTOCompliance10Promotersin 10Days17minutesAHT in 5ConsecutiveDays88 NPSScore(MTD)NoSWATFindingsMeetingADHTargetDaily95% QAScore(MTD)ReceivedPromoterSurvey w/CommentsNo LostHoursReportedin 5 Days

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
4
2
2
3
S
4
-
5
4
6
2
7
4
8
4
9
-
10
S
11
-
12
-
13
S
14
S
15
T
16
T
17
T
18
2
19
T
20
T
21
S
22
2
23
-
24
4
25
2
  1. 4-95 NPS Score (MTD)
  2. 2-No RMA, NC Error, & Patient Safety Callout
  3. S-Meeting AHT Target Daily
  4. --100% QA Score (MTD)
  5. 4-95% Adherence in 3 Consecutive Days
  6. 2-5 Promoters in 5 Days
  7. 4-100% Attendance (MTD)
  8. 4-100 NPS Score (MTD)
  9. --No overbreaks or overlunch
  10. S-20minutes AHT (MTD)
  11. --Free!
  12. --10 Handled Calls Daily
  13. S-15minutes AHT in 3 Consecutive Days
  14. S-<17minutes AHT (MTD)
  15. T-95% Attendance (MTD)
  16. T-10 Hours OT Rendered
  17. T-100% RTO Compliance
  18. 2-10 Promoters in 10 Days
  19. T-17minutes AHT in 5 Consecutive Days
  20. T-88 NPS Score (MTD)
  21. S-No SWAT Findings
  22. 2-Meeting ADH Target Daily
  23. --95% QA Score (MTD)
  24. 4-Received Promoter Survey w/ Comments
  25. 2-No Lost Hours Reported in 5 Days