100% QAScore(MTD)100% RTOCompliance100%Attendance(MTD)95%Adherence in3ConsecutiveDays10HandledCallsDaily10 HoursOTRendered<17minutesAHT (MTD)No LostHoursReportedin 5 DaysMeetingAHTTargetDaily5Promotersin 5 DaysReceivedPromoterSurvey w/Comments95%Attendance(MTD)95% QAScore(MTD)88 NPSScore(MTD)No RMA, NCError, &PatientSafetyCallout20minutesAHT(MTD)MeetingADHTargetDaily95 NPSScore(MTD)10Promotersin 10DaysNoSWATFindings17minutesAHT in 5ConsecutiveDays100 NPSScore(MTD)15minutesAHT in 3ConsecutiveDaysNooverbreaksoroverlunch100% QAScore(MTD)100% RTOCompliance100%Attendance(MTD)95%Adherence in3ConsecutiveDays10HandledCallsDaily10 HoursOTRendered<17minutesAHT (MTD)No LostHoursReportedin 5 DaysMeetingAHTTargetDaily5Promotersin 5 DaysReceivedPromoterSurvey w/Comments95%Attendance(MTD)95% QAScore(MTD)88 NPSScore(MTD)No RMA, NCError, &PatientSafetyCallout20minutesAHT(MTD)MeetingADHTargetDaily95 NPSScore(MTD)10Promotersin 10DaysNoSWATFindings17minutesAHT in 5ConsecutiveDays100 NPSScore(MTD)15minutesAHT in 3ConsecutiveDaysNooverbreaksoroverlunch

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
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2
T
3
4
4
4
5
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6
T
7
S
8
2
9
S
10
2
11
4
12
T
13
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14
T
15
2
16
S
17
2
18
4
19
2
20
S
21
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23
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  1. --100% QA Score (MTD)
  2. T-100% RTO Compliance
  3. 4-100% Attendance (MTD)
  4. 4-95% Adherence in 3 Consecutive Days
  5. --10 Handled Calls Daily
  6. T-10 Hours OT Rendered
  7. S-<17minutes AHT (MTD)
  8. 2-No Lost Hours Reported in 5 Days
  9. S-Meeting AHT Target Daily
  10. 2-5 Promoters in 5 Days
  11. 4-Received Promoter Survey w/ Comments
  12. T-95% Attendance (MTD)
  13. --95% QA Score (MTD)
  14. T-88 NPS Score (MTD)
  15. 2-No RMA, NC Error, & Patient Safety Callout
  16. S-20minutes AHT (MTD)
  17. 2-Meeting ADH Target Daily
  18. 4-95 NPS Score (MTD)
  19. 2-10 Promoters in 10 Days
  20. S-No SWAT Findings
  21. T-17minutes AHT in 5 Consecutive Days
  22. 4-100 NPS Score (MTD)
  23. S-15minutes AHT in 3 Consecutive Days
  24. --No overbreaks or overlunch