20minutes AHT (MTD) 10 Hours OT Rendered 95% Adherence in 3 Consecutive Days 5 Promoters in 5 Days 95% QA Score (MTD) 100% RTO Compliance Received Promoter Survey w/ Comments No SWAT Findings 95 NPS Score (MTD) <17minutes AHT (MTD) 17minutes AHT in 5 Consecutive Days Meeting ADH Target Daily 15minutes AHT in 3 Consecutive Days No RMA, NC Error, & Patient Safety Callout 100% Attendance (MTD) 10 Promoters in 10 Days Meeting AHT Target Daily No Lost Hours Reported in 5 Days 95% Attendance (MTD) 100% QA Score (MTD) 10 Handled Calls Daily 100 NPS Score (MTD) 88 NPS Score (MTD) No overbreaks or overlunch 20minutes AHT (MTD) 10 Hours OT Rendered 95% Adherence in 3 Consecutive Days 5 Promoters in 5 Days 95% QA Score (MTD) 100% RTO Compliance Received Promoter Survey w/ Comments No SWAT Findings 95 NPS Score (MTD) <17minutes AHT (MTD) 17minutes AHT in 5 Consecutive Days Meeting ADH Target Daily 15minutes AHT in 3 Consecutive Days No RMA, NC Error, & Patient Safety Callout 100% Attendance (MTD) 10 Promoters in 10 Days Meeting AHT Target Daily No Lost Hours Reported in 5 Days 95% Attendance (MTD) 100% QA Score (MTD) 10 Handled Calls Daily 100 NPS Score (MTD) 88 NPS Score (MTD) No overbreaks or overlunch
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
S-20minutes AHT (MTD)
T-10 Hours OT Rendered
4-95% Adherence in 3 Consecutive Days
2-5 Promoters in 5 Days
--95% QA Score (MTD)
T-100% RTO Compliance
4-Received Promoter Survey w/ Comments
S-No SWAT Findings
4-95 NPS Score (MTD)
S-<17minutes AHT (MTD)
T-17minutes AHT in 5 Consecutive Days
2-Meeting ADH Target Daily
S-15minutes AHT in 3 Consecutive Days
2-No RMA, NC Error, & Patient Safety Callout
4-100% Attendance (MTD)
2-10 Promoters in 10 Days
S-Meeting AHT Target Daily
2-No Lost Hours Reported in 5 Days
T-95% Attendance (MTD)
--100% QA Score (MTD)
--10 Handled Calls Daily
4-100 NPS Score (MTD)
T-88 NPS Score (MTD)
--No overbreaks or overlunch