95 NPS Score (MTD) 100 NPS Score (MTD) Meeting AHT Target Daily 100% Attendance (MTD) Meeting ADH Target Daily 10 Promoters in 10 Days 10 Hours OT Rendered Received Promoter Survey w/ Comments No Lost Hours Reported in 5 Days 95% QA Score (MTD) 95% Attendance (MTD) 100% QA Score (MTD) 17minutes AHT in 5 Consecutive Days No overbreaks or overlunch 5 Promoters in 5 Days <17minutes AHT (MTD) 20minutes AHT (MTD) 15minutes AHT in 3 Consecutive Days 100% RTO Compliance 10 Handled Calls Daily No RMA, NC Error, & Patient Safety Callout No SWAT Findings 95% Adherence in 3 Consecutive Days 88 NPS Score (MTD) 95 NPS Score (MTD) 100 NPS Score (MTD) Meeting AHT Target Daily 100% Attendance (MTD) Meeting ADH Target Daily 10 Promoters in 10 Days 10 Hours OT Rendered Received Promoter Survey w/ Comments No Lost Hours Reported in 5 Days 95% QA Score (MTD) 95% Attendance (MTD) 100% QA Score (MTD) 17minutes AHT in 5 Consecutive Days No overbreaks or overlunch 5 Promoters in 5 Days <17minutes AHT (MTD) 20minutes AHT (MTD) 15minutes AHT in 3 Consecutive Days 100% RTO Compliance 10 Handled Calls Daily No RMA, NC Error, & Patient Safety Callout No SWAT Findings 95% Adherence in 3 Consecutive Days 88 NPS Score (MTD)
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
4-95 NPS Score (MTD)
4-100 NPS Score (MTD)
S-Meeting AHT Target Daily
4-100% Attendance (MTD)
2-Meeting ADH Target Daily
2-10 Promoters in 10 Days
T-10 Hours OT Rendered
4-Received Promoter Survey w/ Comments
2-No Lost Hours Reported in 5 Days
--95% QA Score (MTD)
T-95% Attendance (MTD)
--100% QA Score (MTD)
T-17minutes AHT in 5 Consecutive Days
--No overbreaks or overlunch
2-5 Promoters in 5 Days
S-<17minutes AHT (MTD)
S-20minutes AHT (MTD)
S-15minutes AHT in 3 Consecutive Days
T-100% RTO Compliance
--10 Handled Calls Daily
2-No RMA, NC Error, & Patient Safety Callout
S-No SWAT Findings
4-95% Adherence in 3 Consecutive Days
T-88 NPS Score (MTD)