<17minutesAHT (MTD)10 HoursOTRendered10HandledCallsDailyMeetingADHTargetDaily20minutesAHT(MTD)10Promotersin 10DaysNoSWATFindings95%Adherence in3ConsecutiveDays95%Attendance(MTD)100% RTOCompliance17minutesAHT in 5ConsecutiveDays100% QAScore(MTD)100%Attendance(MTD)95% QAScore(MTD)No LostHoursReportedin 5 DaysNooverbreaksoroverlunch100 NPSScore(MTD)MeetingAHTTargetDaily15minutesAHT in 3ConsecutiveDaysReceivedPromoterSurvey w/Comments88 NPSScore(MTD)No RMA, NCError, &PatientSafetyCallout5Promotersin 5 Days95 NPSScore(MTD)<17minutesAHT (MTD)10 HoursOTRendered10HandledCallsDailyMeetingADHTargetDaily20minutesAHT(MTD)10Promotersin 10DaysNoSWATFindings95%Adherence in3ConsecutiveDays95%Attendance(MTD)100% RTOCompliance17minutesAHT in 5ConsecutiveDays100% QAScore(MTD)100%Attendance(MTD)95% QAScore(MTD)No LostHoursReportedin 5 DaysNooverbreaksoroverlunch100 NPSScore(MTD)MeetingAHTTargetDaily15minutesAHT in 3ConsecutiveDaysReceivedPromoterSurvey w/Comments88 NPSScore(MTD)No RMA, NCError, &PatientSafetyCallout5Promotersin 5 Days95 NPSScore(MTD)

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
S
2
T
3
-
4
2
5
S
6
2
7
S
8
4
9
T
10
T
11
T
12
-
13
4
14
-
15
2
16
-
17
4
18
S
19
S
20
4
21
T
22
2
23
2
24
4
  1. S-<17minutes AHT (MTD)
  2. T-10 Hours OT Rendered
  3. --10 Handled Calls Daily
  4. 2-Meeting ADH Target Daily
  5. S-20minutes AHT (MTD)
  6. 2-10 Promoters in 10 Days
  7. S-No SWAT Findings
  8. 4-95% Adherence in 3 Consecutive Days
  9. T-95% Attendance (MTD)
  10. T-100% RTO Compliance
  11. T-17minutes AHT in 5 Consecutive Days
  12. --100% QA Score (MTD)
  13. 4-100% Attendance (MTD)
  14. --95% QA Score (MTD)
  15. 2-No Lost Hours Reported in 5 Days
  16. --No overbreaks or overlunch
  17. 4-100 NPS Score (MTD)
  18. S-Meeting AHT Target Daily
  19. S-15minutes AHT in 3 Consecutive Days
  20. 4-Received Promoter Survey w/ Comments
  21. T-88 NPS Score (MTD)
  22. 2-No RMA, NC Error, & Patient Safety Callout
  23. 2-5 Promoters in 5 Days
  24. 4-95 NPS Score (MTD)