10Promotersin 10Days95 NPSScore(MTD)100% RTOComplianceNo RMA, NCError, &PatientSafetyCallout20minutesAHT(MTD)NoSWATFindings95%Adherence in3ConsecutiveDaysNo LostHoursReportedin 5 DaysMeetingAHTTargetDaily17minutesAHT in 5ConsecutiveDays88 NPSScore(MTD)95% QAScore(MTD)100% QAScore(MTD)MeetingADHTargetDaily<17minutesAHT (MTD)100 NPSScore(MTD)ReceivedPromoterSurvey w/Comments10 HoursOTRendered10HandledCallsDaily100%Attendance(MTD)5Promotersin 5 Days15minutesAHT in 3ConsecutiveDays95%Attendance(MTD)Nooverbreaksoroverlunch10Promotersin 10Days95 NPSScore(MTD)100% RTOComplianceNo RMA, NCError, &PatientSafetyCallout20minutesAHT(MTD)NoSWATFindings95%Adherence in3ConsecutiveDaysNo LostHoursReportedin 5 DaysMeetingAHTTargetDaily17minutesAHT in 5ConsecutiveDays88 NPSScore(MTD)95% QAScore(MTD)100% QAScore(MTD)MeetingADHTargetDaily<17minutesAHT (MTD)100 NPSScore(MTD)ReceivedPromoterSurvey w/Comments10 HoursOTRendered10HandledCallsDaily100%Attendance(MTD)5Promotersin 5 Days15minutesAHT in 3ConsecutiveDays95%Attendance(MTD)Nooverbreaksoroverlunch

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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9
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-
14
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15
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4
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18
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  1. 2-10 Promoters in 10 Days
  2. 4-95 NPS Score (MTD)
  3. T-100% RTO Compliance
  4. 2-No RMA, NC Error, & Patient Safety Callout
  5. S-20minutes AHT (MTD)
  6. S-No SWAT Findings
  7. 4-95% Adherence in 3 Consecutive Days
  8. 2-No Lost Hours Reported in 5 Days
  9. S-Meeting AHT Target Daily
  10. T-17minutes AHT in 5 Consecutive Days
  11. T-88 NPS Score (MTD)
  12. --95% QA Score (MTD)
  13. --100% QA Score (MTD)
  14. 2-Meeting ADH Target Daily
  15. S-<17minutes AHT (MTD)
  16. 4-100 NPS Score (MTD)
  17. 4-Received Promoter Survey w/ Comments
  18. T-10 Hours OT Rendered
  19. --10 Handled Calls Daily
  20. 4-100% Attendance (MTD)
  21. 2-5 Promoters in 5 Days
  22. S-15minutes AHT in 3 Consecutive Days
  23. T-95% Attendance (MTD)
  24. --No overbreaks or overlunch