MeetingADHTargetDaily10HandledCallsDailyNo LostHoursReportedin 5 DaysNo RMA, NCError, &PatientSafetyCallout15minutesAHT in 3ConsecutiveDaysNooverbreaksoroverlunch95 NPSScore(MTD)17minutesAHT in 5ConsecutiveDays5Promotersin 5 Days20minutesAHT(MTD)100 NPSScore(MTD)95% QAScore(MTD)<17minutesAHT (MTD)100%Attendance(MTD)88 NPSScore(MTD)95%Attendance(MTD)MeetingAHTTargetDaily10 HoursOTRendered95%Adherence in3ConsecutiveDaysReceivedPromoterSurvey w/Comments100% RTOCompliance100% QAScore(MTD)10Promotersin 10DaysNoSWATFindingsMeetingADHTargetDaily10HandledCallsDailyNo LostHoursReportedin 5 DaysNo RMA, NCError, &PatientSafetyCallout15minutesAHT in 3ConsecutiveDaysNooverbreaksoroverlunch95 NPSScore(MTD)17minutesAHT in 5ConsecutiveDays5Promotersin 5 Days20minutesAHT(MTD)100 NPSScore(MTD)95% QAScore(MTD)<17minutesAHT (MTD)100%Attendance(MTD)88 NPSScore(MTD)95%Attendance(MTD)MeetingAHTTargetDaily10 HoursOTRendered95%Adherence in3ConsecutiveDaysReceivedPromoterSurvey w/Comments100% RTOCompliance100% QAScore(MTD)10Promotersin 10DaysNoSWATFindings

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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2
2
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3
2
4
2
5
S
6
-
7
4
8
T
9
2
10
S
11
4
12
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13
S
14
4
15
T
16
T
17
S
18
T
19
4
20
4
21
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22
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23
2
24
S
  1. 2-Meeting ADH Target Daily
  2. --10 Handled Calls Daily
  3. 2-No Lost Hours Reported in 5 Days
  4. 2-No RMA, NC Error, & Patient Safety Callout
  5. S-15minutes AHT in 3 Consecutive Days
  6. --No overbreaks or overlunch
  7. 4-95 NPS Score (MTD)
  8. T-17minutes AHT in 5 Consecutive Days
  9. 2-5 Promoters in 5 Days
  10. S-20minutes AHT (MTD)
  11. 4-100 NPS Score (MTD)
  12. --95% QA Score (MTD)
  13. S-<17minutes AHT (MTD)
  14. 4-100% Attendance (MTD)
  15. T-88 NPS Score (MTD)
  16. T-95% Attendance (MTD)
  17. S-Meeting AHT Target Daily
  18. T-10 Hours OT Rendered
  19. 4-95% Adherence in 3 Consecutive Days
  20. 4-Received Promoter Survey w/ Comments
  21. T-100% RTO Compliance
  22. --100% QA Score (MTD)
  23. 2-10 Promoters in 10 Days
  24. S-No SWAT Findings