100% RTOComplianceMeetingAHTTargetDaily95%Adherence in3ConsecutiveDays17minutesAHT in 5ConsecutiveDaysReceivedPromoterSurvey w/CommentsNo LostHoursReportedin 5 Days95%Attendance(MTD)88 NPSScore(MTD)NooverbreaksoroverlunchNo RMA, NCError, &PatientSafetyCallout100 NPSScore(MTD)20minutesAHT(MTD)100% QAScore(MTD)<17minutesAHT (MTD)15minutesAHT in 3ConsecutiveDays10Promotersin 10Days5Promotersin 5 Days95 NPSScore(MTD)95% QAScore(MTD)NoSWATFindings10HandledCallsDaily100%Attendance(MTD)MeetingADHTargetDaily10 HoursOTRendered100% RTOComplianceMeetingAHTTargetDaily95%Adherence in3ConsecutiveDays17minutesAHT in 5ConsecutiveDaysReceivedPromoterSurvey w/CommentsNo LostHoursReportedin 5 Days95%Attendance(MTD)88 NPSScore(MTD)NooverbreaksoroverlunchNo RMA, NCError, &PatientSafetyCallout100 NPSScore(MTD)20minutesAHT(MTD)100% QAScore(MTD)<17minutesAHT (MTD)15minutesAHT in 3ConsecutiveDays10Promotersin 10Days5Promotersin 5 Days95 NPSScore(MTD)95% QAScore(MTD)NoSWATFindings10HandledCallsDaily100%Attendance(MTD)MeetingADHTargetDaily10 HoursOTRendered

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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4
T
5
4
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2
7
T
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-
10
2
11
4
12
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13
-
14
S
15
S
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2
17
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18
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  1. T-100% RTO Compliance
  2. S-Meeting AHT Target Daily
  3. 4-95% Adherence in 3 Consecutive Days
  4. T-17minutes AHT in 5 Consecutive Days
  5. 4-Received Promoter Survey w/ Comments
  6. 2-No Lost Hours Reported in 5 Days
  7. T-95% Attendance (MTD)
  8. T-88 NPS Score (MTD)
  9. --No overbreaks or overlunch
  10. 2-No RMA, NC Error, & Patient Safety Callout
  11. 4-100 NPS Score (MTD)
  12. S-20minutes AHT (MTD)
  13. --100% QA Score (MTD)
  14. S-<17minutes AHT (MTD)
  15. S-15minutes AHT in 3 Consecutive Days
  16. 2-10 Promoters in 10 Days
  17. 2-5 Promoters in 5 Days
  18. 4-95 NPS Score (MTD)
  19. --95% QA Score (MTD)
  20. S-No SWAT Findings
  21. --10 Handled Calls Daily
  22. 4-100% Attendance (MTD)
  23. 2-Meeting ADH Target Daily
  24. T-10 Hours OT Rendered