Meeting ADH Target Daily 10 Handled Calls Daily No Lost Hours Reported in 5 Days No RMA, NC Error, & Patient Safety Callout 15minutes AHT in 3 Consecutive Days No overbreaks or overlunch 95 NPS Score (MTD) 17minutes AHT in 5 Consecutive Days 5 Promoters in 5 Days 20minutes AHT (MTD) 100 NPS Score (MTD) 95% QA Score (MTD) <17minutes AHT (MTD) 100% Attendance (MTD) 88 NPS Score (MTD) 95% Attendance (MTD) Meeting AHT Target Daily 10 Hours OT Rendered 95% Adherence in 3 Consecutive Days Received Promoter Survey w/ Comments 100% RTO Compliance 100% QA Score (MTD) 10 Promoters in 10 Days No SWAT Findings Meeting ADH Target Daily 10 Handled Calls Daily No Lost Hours Reported in 5 Days No RMA, NC Error, & Patient Safety Callout 15minutes AHT in 3 Consecutive Days No overbreaks or overlunch 95 NPS Score (MTD) 17minutes AHT in 5 Consecutive Days 5 Promoters in 5 Days 20minutes AHT (MTD) 100 NPS Score (MTD) 95% QA Score (MTD) <17minutes AHT (MTD) 100% Attendance (MTD) 88 NPS Score (MTD) 95% Attendance (MTD) Meeting AHT Target Daily 10 Hours OT Rendered 95% Adherence in 3 Consecutive Days Received Promoter Survey w/ Comments 100% RTO Compliance 100% QA Score (MTD) 10 Promoters in 10 Days No SWAT Findings
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
2-Meeting ADH Target Daily
--10 Handled Calls Daily
2-No Lost Hours Reported in 5 Days
2-No RMA, NC Error, & Patient Safety Callout
S-15minutes AHT in 3 Consecutive Days
--No overbreaks or overlunch
4-95 NPS Score (MTD)
T-17minutes AHT in 5 Consecutive Days
2-5 Promoters in 5 Days
S-20minutes AHT (MTD)
4-100 NPS Score (MTD)
--95% QA Score (MTD)
S-<17minutes AHT (MTD)
4-100% Attendance (MTD)
T-88 NPS Score (MTD)
T-95% Attendance (MTD)
S-Meeting AHT Target Daily
T-10 Hours OT Rendered
4-95% Adherence in 3 Consecutive Days
4-Received Promoter Survey w/ Comments
T-100% RTO Compliance
--100% QA Score (MTD)
2-10 Promoters in 10 Days
S-No SWAT Findings