HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. T-10 Hours OT Rendered
2. --10 Handled Calls Daily
3. S-15minutes AHT in 3 Consecutive Days
4. S-Meeting AHT Target Daily
5. 4-95 NPS Score (MTD)
6. T-88 NPS Score (MTD)
7. S-No SWAT Findings
8. 2-Meeting ADH Target Daily
9. T-100% RTO Compliance
10. --95% QA Score (MTD)
11. 2-10 Promoters in 10 Days
12. 4-100% Attendance (MTD)
13. T-17minutes AHT in 5 Consecutive Days
14. 2-No Lost Hours Reported in 5 Days
15. 2-5 Promoters in 5 Days
16. 2-No RMA, NC Error, & Patient Safety Callout
17. S-20minutes AHT (MTD)
18. T-95% Attendance (MTD)
19. S-<17minutes AHT (MTD)
20. --100% QA Score (MTD)
21. 4-100 NPS Score (MTD)
22. 4-Received Promoter Survey w/ Comments
23. 4-95% Adherence in 3 Consecutive Days
24. --No overbreaks or overlunch