ReceivedPromoterSurvey w/CommentsNoSWATFindings5Promotersin 5 Days10 HoursOTRendered10HandledCallsDailyMeetingADHTargetDaily17minutesAHT in 5ConsecutiveDays95%Attendance(MTD)95 NPSScore(MTD)95%Adherence in3ConsecutiveDays15minutesAHT in 3ConsecutiveDaysNooverbreaksoroverlunch<17minutesAHT (MTD)MeetingAHTTargetDailyNo RMA, NCError, &PatientSafetyCallout100% RTOCompliance100% QAScore(MTD)20minutesAHT(MTD)100 NPSScore(MTD)88 NPSScore(MTD)95% QAScore(MTD)No LostHoursReportedin 5 Days100%Attendance(MTD)10Promotersin 10DaysReceivedPromoterSurvey w/CommentsNoSWATFindings5Promotersin 5 Days10 HoursOTRendered10HandledCallsDailyMeetingADHTargetDaily17minutesAHT in 5ConsecutiveDays95%Attendance(MTD)95 NPSScore(MTD)95%Adherence in3ConsecutiveDays15minutesAHT in 3ConsecutiveDaysNooverbreaksoroverlunch<17minutesAHT (MTD)MeetingAHTTargetDailyNo RMA, NCError, &PatientSafetyCallout100% RTOCompliance100% QAScore(MTD)20minutesAHT(MTD)100 NPSScore(MTD)88 NPSScore(MTD)95% QAScore(MTD)No LostHoursReportedin 5 Days100%Attendance(MTD)10Promotersin 10Days

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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4
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10
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11
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S
14
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  1. 4-Received Promoter Survey w/ Comments
  2. S-No SWAT Findings
  3. 2-5 Promoters in 5 Days
  4. T-10 Hours OT Rendered
  5. --10 Handled Calls Daily
  6. 2-Meeting ADH Target Daily
  7. T-17minutes AHT in 5 Consecutive Days
  8. T-95% Attendance (MTD)
  9. 4-95 NPS Score (MTD)
  10. 4-95% Adherence in 3 Consecutive Days
  11. S-15minutes AHT in 3 Consecutive Days
  12. --No overbreaks or overlunch
  13. S-<17minutes AHT (MTD)
  14. S-Meeting AHT Target Daily
  15. 2-No RMA, NC Error, & Patient Safety Callout
  16. T-100% RTO Compliance
  17. --100% QA Score (MTD)
  18. S-20minutes AHT (MTD)
  19. 4-100 NPS Score (MTD)
  20. T-88 NPS Score (MTD)
  21. --95% QA Score (MTD)
  22. 2-No Lost Hours Reported in 5 Days
  23. 4-100% Attendance (MTD)
  24. 2-10 Promoters in 10 Days