15minutes AHT in 3 Consecutive Days 10 Hours OT Rendered <17minutes AHT (MTD) 88 NPS Score (MTD) 95 NPS Score (MTD) 5 Promoters in 5 Days 100% RTO Compliance 95% Adherence in 3 Consecutive Days 95% QA Score (MTD) No RMA, NC Error, & Patient Safety Callout Meeting ADH Target Daily 100% Attendance (MTD) 10 Handled Calls Daily 100 NPS Score (MTD) No SWAT Findings No overbreaks or overlunch Meeting AHT Target Daily No Lost Hours Reported in 5 Days 17minutes AHT in 5 Consecutive Days 10 Promoters in 10 Days 100% QA Score (MTD) 95% Attendance (MTD) Received Promoter Survey w/ Comments 20minutes AHT (MTD) 15minutes AHT in 3 Consecutive Days 10 Hours OT Rendered <17minutes AHT (MTD) 88 NPS Score (MTD) 95 NPS Score (MTD) 5 Promoters in 5 Days 100% RTO Compliance 95% Adherence in 3 Consecutive Days 95% QA Score (MTD) No RMA, NC Error, & Patient Safety Callout Meeting ADH Target Daily 100% Attendance (MTD) 10 Handled Calls Daily 100 NPS Score (MTD) No SWAT Findings No overbreaks or overlunch Meeting AHT Target Daily No Lost Hours Reported in 5 Days 17minutes AHT in 5 Consecutive Days 10 Promoters in 10 Days 100% QA Score (MTD) 95% Attendance (MTD) Received Promoter Survey w/ Comments 20minutes AHT (MTD)
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
S-15minutes AHT in 3 Consecutive Days
T-10 Hours OT Rendered
S-<17minutes AHT (MTD)
T-88 NPS Score (MTD)
4-95 NPS Score (MTD)
2-5 Promoters in 5 Days
T-100% RTO Compliance
4-95% Adherence in 3 Consecutive Days
--95% QA Score (MTD)
2-No RMA, NC Error, & Patient Safety Callout
2-Meeting ADH Target Daily
4-100% Attendance (MTD)
--10 Handled Calls Daily
4-100 NPS Score (MTD)
S-No SWAT Findings
--No overbreaks or overlunch
S-Meeting AHT Target Daily
2-No Lost Hours Reported in 5 Days
T-17minutes AHT in 5 Consecutive Days
2-10 Promoters in 10 Days
--100% QA Score (MTD)
T-95% Attendance (MTD)
4-Received Promoter Survey w/ Comments
S-20minutes AHT (MTD)