No RMA, NCError, &PatientSafetyCallout100% RTOCompliance95% QAScore(MTD)100%Attendance(MTD)88 NPSScore(MTD)No LostHoursReportedin 5 DaysReceivedPromoterSurvey w/CommentsMeetingADHTargetDaily17minutesAHT in 5ConsecutiveDaysNooverbreaksoroverlunch10 HoursOTRendered95%Attendance(MTD)15minutesAHT in 3ConsecutiveDays20minutesAHT(MTD)10HandledCallsDailyNoSWATFindings10Promotersin 10Days100 NPSScore(MTD)MeetingAHTTargetDaily100% QAScore(MTD)<17minutesAHT (MTD)5Promotersin 5 Days95 NPSScore(MTD)95%Adherence in3ConsecutiveDaysNo RMA, NCError, &PatientSafetyCallout100% RTOCompliance95% QAScore(MTD)100%Attendance(MTD)88 NPSScore(MTD)No LostHoursReportedin 5 DaysReceivedPromoterSurvey w/CommentsMeetingADHTargetDaily17minutesAHT in 5ConsecutiveDaysNooverbreaksoroverlunch10 HoursOTRendered95%Attendance(MTD)15minutesAHT in 3ConsecutiveDays20minutesAHT(MTD)10HandledCallsDailyNoSWATFindings10Promotersin 10Days100 NPSScore(MTD)MeetingAHTTargetDaily100% QAScore(MTD)<17minutesAHT (MTD)5Promotersin 5 Days95 NPSScore(MTD)95%Adherence in3ConsecutiveDays

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
2
T
3
-
4
4
5
T
6
2
7
4
8
2
9
T
10
-
11
T
12
T
13
S
14
S
15
-
16
S
17
2
18
4
19
S
20
-
21
S
22
2
23
4
24
4
  1. 2-No RMA, NC Error, & Patient Safety Callout
  2. T-100% RTO Compliance
  3. --95% QA Score (MTD)
  4. 4-100% Attendance (MTD)
  5. T-88 NPS Score (MTD)
  6. 2-No Lost Hours Reported in 5 Days
  7. 4-Received Promoter Survey w/ Comments
  8. 2-Meeting ADH Target Daily
  9. T-17minutes AHT in 5 Consecutive Days
  10. --No overbreaks or overlunch
  11. T-10 Hours OT Rendered
  12. T-95% Attendance (MTD)
  13. S-15minutes AHT in 3 Consecutive Days
  14. S-20minutes AHT (MTD)
  15. --10 Handled Calls Daily
  16. S-No SWAT Findings
  17. 2-10 Promoters in 10 Days
  18. 4-100 NPS Score (MTD)
  19. S-Meeting AHT Target Daily
  20. --100% QA Score (MTD)
  21. S-<17minutes AHT (MTD)
  22. 2-5 Promoters in 5 Days
  23. 4-95 NPS Score (MTD)
  24. 4-95% Adherence in 3 Consecutive Days