NoSWATFindingsNo RMA, NCError, &PatientSafetyCallout10Promotersin 10DaysReceivedPromoterSurvey w/Comments10 HoursOTRendered100 NPSScore(MTD)88 NPSScore(MTD)MeetingADHTargetDaily10HandledCallsDaily100% RTOCompliance95%Attendance(MTD)17minutesAHT in 5ConsecutiveDays100%Attendance(MTD)15minutesAHT in 3ConsecutiveDaysNooverbreaksoroverlunch95% QAScore(MTD)<17minutesAHT (MTD)95%Adherence in3ConsecutiveDaysNo LostHoursReportedin 5 Days100% QAScore(MTD)MeetingAHTTargetDaily5Promotersin 5 Days20minutesAHT(MTD)95 NPSScore(MTD)NoSWATFindingsNo RMA, NCError, &PatientSafetyCallout10Promotersin 10DaysReceivedPromoterSurvey w/Comments10 HoursOTRendered100 NPSScore(MTD)88 NPSScore(MTD)MeetingADHTargetDaily10HandledCallsDaily100% RTOCompliance95%Attendance(MTD)17minutesAHT in 5ConsecutiveDays100%Attendance(MTD)15minutesAHT in 3ConsecutiveDaysNooverbreaksoroverlunch95% QAScore(MTD)<17minutesAHT (MTD)95%Adherence in3ConsecutiveDaysNo LostHoursReportedin 5 Days100% QAScore(MTD)MeetingAHTTargetDaily5Promotersin 5 Days20minutesAHT(MTD)95 NPSScore(MTD)

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
S
2
2
3
2
4
4
5
T
6
4
7
T
8
2
9
-
10
T
11
T
12
T
13
4
14
S
15
-
16
-
17
S
18
4
19
2
20
-
21
S
22
2
23
S
24
4
  1. S-No SWAT Findings
  2. 2-No RMA, NC Error, & Patient Safety Callout
  3. 2-10 Promoters in 10 Days
  4. 4-Received Promoter Survey w/ Comments
  5. T-10 Hours OT Rendered
  6. 4-100 NPS Score (MTD)
  7. T-88 NPS Score (MTD)
  8. 2-Meeting ADH Target Daily
  9. --10 Handled Calls Daily
  10. T-100% RTO Compliance
  11. T-95% Attendance (MTD)
  12. T-17minutes AHT in 5 Consecutive Days
  13. 4-100% Attendance (MTD)
  14. S-15minutes AHT in 3 Consecutive Days
  15. --No overbreaks or overlunch
  16. --95% QA Score (MTD)
  17. S-<17minutes AHT (MTD)
  18. 4-95% Adherence in 3 Consecutive Days
  19. 2-No Lost Hours Reported in 5 Days
  20. --100% QA Score (MTD)
  21. S-Meeting AHT Target Daily
  22. 2-5 Promoters in 5 Days
  23. S-20minutes AHT (MTD)
  24. 4-95 NPS Score (MTD)