MeetingAHTTargetDaily95% QAScore(MTD)95%Attendance(MTD)95%Adherence in3ConsecutiveDays15minutesAHT in 3ConsecutiveDays5Promotersin 5 DaysNoSWATFindings100 NPSScore(MTD)88 NPSScore(MTD)10HandledCallsDaily95 NPSScore(MTD)ReceivedPromoterSurvey w/Comments20minutesAHT(MTD)100% QAScore(MTD)10 HoursOTRenderedNo LostHoursReportedin 5 Days100%Attendance(MTD)17minutesAHT in 5ConsecutiveDays100% RTOComplianceMeetingADHTargetDailyNo RMA, NCError, &PatientSafetyCalloutNooverbreaksoroverlunch10Promotersin 10Days<17minutesAHT (MTD)MeetingAHTTargetDaily95% QAScore(MTD)95%Attendance(MTD)95%Adherence in3ConsecutiveDays15minutesAHT in 3ConsecutiveDays5Promotersin 5 DaysNoSWATFindings100 NPSScore(MTD)88 NPSScore(MTD)10HandledCallsDaily95 NPSScore(MTD)ReceivedPromoterSurvey w/Comments20minutesAHT(MTD)100% QAScore(MTD)10 HoursOTRenderedNo LostHoursReportedin 5 Days100%Attendance(MTD)17minutesAHT in 5ConsecutiveDays100% RTOComplianceMeetingADHTargetDailyNo RMA, NCError, &PatientSafetyCalloutNooverbreaksoroverlunch10Promotersin 10Days<17minutesAHT (MTD)

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
S
2
-
3
T
4
4
5
S
6
2
7
S
8
4
9
T
10
-
11
4
12
4
13
S
14
-
15
T
16
2
17
4
18
T
19
T
20
2
21
2
22
-
23
2
24
S
  1. S-Meeting AHT Target Daily
  2. --95% QA Score (MTD)
  3. T-95% Attendance (MTD)
  4. 4-95% Adherence in 3 Consecutive Days
  5. S-15minutes AHT in 3 Consecutive Days
  6. 2-5 Promoters in 5 Days
  7. S-No SWAT Findings
  8. 4-100 NPS Score (MTD)
  9. T-88 NPS Score (MTD)
  10. --10 Handled Calls Daily
  11. 4-95 NPS Score (MTD)
  12. 4-Received Promoter Survey w/ Comments
  13. S-20minutes AHT (MTD)
  14. --100% QA Score (MTD)
  15. T-10 Hours OT Rendered
  16. 2-No Lost Hours Reported in 5 Days
  17. 4-100% Attendance (MTD)
  18. T-17minutes AHT in 5 Consecutive Days
  19. T-100% RTO Compliance
  20. 2-Meeting ADH Target Daily
  21. 2-No RMA, NC Error, & Patient Safety Callout
  22. --No overbreaks or overlunch
  23. 2-10 Promoters in 10 Days
  24. S-<17minutes AHT (MTD)