HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. T-100% RTO Compliance
2. S-Meeting AHT Target Daily
3. --95% QA Score (MTD)
4. T-10 Hours OT Rendered
5. T-17minutes AHT in 5 Consecutive Days
6. 4-95% Adherence in 3 Consecutive Days
7. T-88 NPS Score (MTD)
8. 4-100% Attendance (MTD)
9. 4-Received Promoter Survey w/ Comments
10. 2-5 Promoters in 5 Days
11. S-No SWAT Findings
12. T-95% Attendance (MTD)
13. S-20minutes AHT (MTD)
14. 2-No Lost Hours Reported in 5 Days
15. 4-95 NPS Score (MTD)
16. 2-Meeting ADH Target Daily
17. --No overbreaks or overlunch
18. S-15minutes AHT in 3 Consecutive Days
19. --10 Handled Calls Daily
20. 2-10 Promoters in 10 Days
21. --100% QA Score (MTD)
22. 2-No RMA, NC Error, & Patient Safety Callout
23. S-<17minutes AHT (MTD)
24. 4-100 NPS Score (MTD)