20minutesAHT(MTD)10 HoursOTRendered95%Adherence in3ConsecutiveDays5Promotersin 5 Days95% QAScore(MTD)100% RTOComplianceReceivedPromoterSurvey w/CommentsNoSWATFindings95 NPSScore(MTD)<17minutesAHT (MTD)17minutesAHT in 5ConsecutiveDaysMeetingADHTargetDaily15minutesAHT in 3ConsecutiveDaysNo RMA, NCError, &PatientSafetyCallout100%Attendance(MTD)10Promotersin 10DaysMeetingAHTTargetDailyNo LostHoursReportedin 5 Days95%Attendance(MTD)100% QAScore(MTD)10HandledCallsDaily100 NPSScore(MTD)88 NPSScore(MTD)Nooverbreaksoroverlunch20minutesAHT(MTD)10 HoursOTRendered95%Adherence in3ConsecutiveDays5Promotersin 5 Days95% QAScore(MTD)100% RTOComplianceReceivedPromoterSurvey w/CommentsNoSWATFindings95 NPSScore(MTD)<17minutesAHT (MTD)17minutesAHT in 5ConsecutiveDaysMeetingADHTargetDaily15minutesAHT in 3ConsecutiveDaysNo RMA, NCError, &PatientSafetyCallout100%Attendance(MTD)10Promotersin 10DaysMeetingAHTTargetDailyNo LostHoursReportedin 5 Days95%Attendance(MTD)100% QAScore(MTD)10HandledCallsDaily100 NPSScore(MTD)88 NPSScore(MTD)Nooverbreaksoroverlunch

HIT & WIN - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
S
2
T
3
4
4
2
5
-
6
T
7
4
8
S
9
4
10
S
11
T
12
2
13
S
14
2
15
4
16
2
17
S
18
2
19
T
20
-
21
-
22
4
23
T
24
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  1. S-20minutes AHT (MTD)
  2. T-10 Hours OT Rendered
  3. 4-95% Adherence in 3 Consecutive Days
  4. 2-5 Promoters in 5 Days
  5. --95% QA Score (MTD)
  6. T-100% RTO Compliance
  7. 4-Received Promoter Survey w/ Comments
  8. S-No SWAT Findings
  9. 4-95 NPS Score (MTD)
  10. S-<17minutes AHT (MTD)
  11. T-17minutes AHT in 5 Consecutive Days
  12. 2-Meeting ADH Target Daily
  13. S-15minutes AHT in 3 Consecutive Days
  14. 2-No RMA, NC Error, & Patient Safety Callout
  15. 4-100% Attendance (MTD)
  16. 2-10 Promoters in 10 Days
  17. S-Meeting AHT Target Daily
  18. 2-No Lost Hours Reported in 5 Days
  19. T-95% Attendance (MTD)
  20. --100% QA Score (MTD)
  21. --10 Handled Calls Daily
  22. 4-100 NPS Score (MTD)
  23. T-88 NPS Score (MTD)
  24. --No overbreaks or overlunch