AnotherPharmacyLessexpensivepharmacistsplace youon holdUsing adifferentGenoaSiteptdisconnectedwhile holdingwithLanguage lineDischargedfrom facilitywrongnumberI am busyand cannottake thecallPharmacyhours notconvenientListRanOutpatient hangsup beforetransferringthe call to thepharmacy siteGenesysIssuesdoes nottakemedicationduringsummerwill notverify 3pieces ofIDcurrentlyin jailwill notverify 3pieces ofIDPharmacistwon't takethe callingrouphomePatient wantto TransferRX back toGenoaleftmessageAppointmentneededPharmacyhours notconvenientptdisconnectedwhile holdingwithLanguage linewarmtransferinjectionfilled atdr officeGenesysIssuesLeft due toinsurancerequirementsCurrentlyin nursinghomeListRanOutPharmacistwon't takethe callI am busyand cannottake thecallSomeonedidn'tknow theiraddressOne timeprescriptionsOne timeprescriptionsyelled atBEFOREhang uppharmacistsplace youon hold10 WTsfor thedayVPNIssuesAnotherPharmacyLessexpensivepatient hangsup beforetransferringthe call to thepharmacy sitePositiveStoryfrom PTcurrentlyinhospitalI neverused yourpharmacyPetPatient wantto TransferRX back toGenoawrongnumberleftmessageSomeonedidn'tknow theiraddressCustomerServiceIssuesCustomerServiceIssuesCurrentlyin jailDischargedfrom facilityI neverused yourpharmacyyelled atBEFOREhang upCurrentlyin jailCurrentlyin nursinghomecurrentlyin jailwarmtransferI neverused yourpharmacyUsing adifferentGenoaSitePositiveStoryfrom PTdoes nottakemedicationduringsummerLeft due toinsurancerequirementscurrentlyout of thecountrycurrentlyout of thecountryAppointmentneededleftmessageNo longertakingmedicationVPNIssuesVoicemailnot setupcurrentlyinhospitalNo longertakingmedicationInout/Shelterinjectionfilled atdr officeInout/Shelterleftmessagepharmacistask if we cansee patientdoesn't haverefillsPet10 WTsfor thedayVoicemailnot setuppharmacistask if we cansee patientdoesn't haverefillswarmtransferingrouphomeI neverused yourpharmacyAnotherPharmacyLessexpensivepharmacistsplace youon holdUsing adifferentGenoaSiteptdisconnectedwhile holdingwithLanguage lineDischargedfrom facilitywrongnumberI am busyand cannottake thecallPharmacyhours notconvenientListRanOutpatient hangsup beforetransferringthe call to thepharmacy siteGenesysIssuesdoes nottakemedicationduringsummerwill notverify 3pieces ofIDcurrentlyin jailwill notverify 3pieces ofIDPharmacistwon't takethe callingrouphomePatient wantto TransferRX back toGenoaleftmessageAppointmentneededPharmacyhours notconvenientptdisconnectedwhile holdingwithLanguage linewarmtransferinjectionfilled atdr officeGenesysIssuesLeft due toinsurancerequirementsCurrentlyin nursinghomeListRanOutPharmacistwon't takethe callI am busyand cannottake thecallSomeonedidn'tknow theiraddressOne timeprescriptionsOne timeprescriptionsyelled atBEFOREhang uppharmacistsplace youon hold10 WTsfor thedayVPNIssuesAnotherPharmacyLessexpensivepatient hangsup beforetransferringthe call to thepharmacy sitePositiveStoryfrom PTcurrentlyinhospitalI neverused yourpharmacyPetPatient wantto TransferRX back toGenoawrongnumberleftmessageSomeonedidn'tknow theiraddressCustomerServiceIssuesCustomerServiceIssuesCurrentlyin jailDischargedfrom facilityI neverused yourpharmacyyelled atBEFOREhang upCurrentlyin jailCurrentlyin nursinghomecurrentlyin jailwarmtransferI neverused yourpharmacyUsing adifferentGenoaSitePositiveStoryfrom PTdoes nottakemedicationduringsummerLeft due toinsurancerequirementscurrentlyout of thecountrycurrentlyout of thecountryAppointmentneededleftmessageNo longertakingmedicationVPNIssuesVoicemailnot setupcurrentlyinhospitalNo longertakingmedicationInout/Shelterinjectionfilled atdr officeInout/Shelterleftmessagepharmacistask if we cansee patientdoesn't haverefillsPet10 WTsfor thedayVoicemailnot setuppharmacistask if we cansee patientdoesn't haverefillswarmtransferingrouphomeI neverused yourpharmacy

LC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Another Pharmacy Less expensive
  2. pharmacists place you on hold
  3. Using a different Genoa Site
  4. pt disconnected while holding with Language line
  5. Discharged from facility
  6. wrong number
  7. I am busy and cannot take the call
  8. Pharmacy hours not convenient
  9. List Ran Out
  10. patient hangs up before transferring the call to the pharmacy site
  11. Genesys Issues
  12. does not take medication during summer
  13. will not verify 3 pieces of ID
  14. currently in jail
  15. will not verify 3 pieces of ID
  16. Pharmacist won't take the call
  17. in group home
  18. Patient want to Transfer RX back to Genoa
  19. left message
  20. Appointment needed
  21. Pharmacy hours not convenient
  22. pt disconnected while holding with Language line
  23. warm transfer
  24. injection filled at dr office
  25. Genesys Issues
  26. Left due to insurance requirements
  27. Currently in nursing home
  28. List Ran Out
  29. Pharmacist won't take the call
  30. I am busy and cannot take the call
  31. Someone didn't know their address
  32. One time prescriptions
  33. One time prescriptions
  34. yelled at BEFORE hang up
  35. pharmacists place you on hold
  36. 10 WTs for the day
  37. VPN Issues
  38. Another Pharmacy Less expensive
  39. patient hangs up before transferring the call to the pharmacy site
  40. Positive Story from PT
  41. currently in hospital
  42. I never used your pharmacy
  43. Pet
  44. Patient want to Transfer RX back to Genoa
  45. wrong number
  46. left message
  47. Someone didn't know their address
  48. Customer Service Issues
  49. Customer Service Issues
  50. Currently in jail
  51. Discharged from facility
  52. I never used your pharmacy
  53. yelled at BEFORE hang up
  54. Currently in jail
  55. Currently in nursing home
  56. currently in jail
  57. warm transfer
  58. I never used your pharmacy
  59. Using a different Genoa Site
  60. Positive Story from PT
  61. does not take medication during summer
  62. Left due to insurance requirements
  63. currently out of the country
  64. currently out of the country
  65. Appointment needed
  66. left message
  67. No longer taking medication
  68. VPN Issues
  69. Voicemail not set up
  70. currently in hospital
  71. No longer taking medication
  72. In out/Shelter
  73. injection filled at dr office
  74. In out/Shelter
  75. left message
  76. pharmacist ask if we can see patient doesn't have refills
  77. Pet
  78. 10 WTs for the day
  79. Voicemail not set up
  80. pharmacist ask if we can see patient doesn't have refills
  81. warm transfer
  82. in group home
  83. I never used your pharmacy