pharmacistsplace youon holdSomeonedidn'tknow theiraddressNo longertakingmedicationI neverused yourpharmacyPositiveStoryfrom PTOne timeprescriptionsdoes nottakemedicationduringsummerwill notverify 3pieces ofIDPatient wantto TransferRX back toGenoaUsing adifferentGenoaSitePharmacistwon't takethe callinjectionfilled atdr officeingrouphomeInout/Shelteryelled atBEFOREhang upUsing adifferentGenoaSitecurrentlyin jailAppointmentneededI am busyand cannottake thecallDischargedfrom facilityAppointmentneededcurrentlyinhospitalCustomerServiceIssuesLeft due toinsurancerequirementsingrouphomePharmacyhours notconvenientOne timeprescriptionsAnotherPharmacyLessexpensiveNo longertakingmedicationwrongnumbercurrentlyinhospitalPatient wantto TransferRX back toGenoaleftmessageI neverused yourpharmacywarmtransferinjectionfilled atdr officeleftmessageCurrentlyin jailInout/Shelterdoes nottakemedicationduringsummerpharmacistask if we cansee patientdoesn't haverefillsAnotherPharmacyLessexpensivepatient hangsup beforetransferringthe call to thepharmacy siteleftmessageGenesysIssueswrongnumberPositiveStoryfrom PTGenesysIssuespharmacistask if we cansee patientdoesn't haverefillsPharmacyhours notconvenientListRanOutVoicemailnot setupListRanOutPetDischargedfrom facilityI neverused yourpharmacy10 WTsfor thedayCurrentlyin jail10 WTsfor thedaywill notverify 3pieces ofIDptdisconnectedwhile holdingwithLanguage linecurrentlyout of thecountryPharmacistwon't takethe callwarmtransferyelled atBEFOREhang uppharmacistsplace youon holdSomeonedidn'tknow theiraddresscurrentlyin jailcurrentlyout of thecountryVoicemailnot setupVPNIssuesI neverused yourpharmacyI am busyand cannottake thecallLeft due toinsurancerequirementsptdisconnectedwhile holdingwithLanguage lineCurrentlyin nursinghomewarmtransferPetCustomerServiceIssuesleftmessagepatient hangsup beforetransferringthe call to thepharmacy siteVPNIssuesCurrentlyin nursinghomepharmacistsplace youon holdSomeonedidn'tknow theiraddressNo longertakingmedicationI neverused yourpharmacyPositiveStoryfrom PTOne timeprescriptionsdoes nottakemedicationduringsummerwill notverify 3pieces ofIDPatient wantto TransferRX back toGenoaUsing adifferentGenoaSitePharmacistwon't takethe callinjectionfilled atdr officeingrouphomeInout/Shelteryelled atBEFOREhang upUsing adifferentGenoaSitecurrentlyin jailAppointmentneededI am busyand cannottake thecallDischargedfrom facilityAppointmentneededcurrentlyinhospitalCustomerServiceIssuesLeft due toinsurancerequirementsingrouphomePharmacyhours notconvenientOne timeprescriptionsAnotherPharmacyLessexpensiveNo longertakingmedicationwrongnumbercurrentlyinhospitalPatient wantto TransferRX back toGenoaleftmessageI neverused yourpharmacywarmtransferinjectionfilled atdr officeleftmessageCurrentlyin jailInout/Shelterdoes nottakemedicationduringsummerpharmacistask if we cansee patientdoesn't haverefillsAnotherPharmacyLessexpensivepatient hangsup beforetransferringthe call to thepharmacy siteleftmessageGenesysIssueswrongnumberPositiveStoryfrom PTGenesysIssuespharmacistask if we cansee patientdoesn't haverefillsPharmacyhours notconvenientListRanOutVoicemailnot setupListRanOutPetDischargedfrom facilityI neverused yourpharmacy10 WTsfor thedayCurrentlyin jail10 WTsfor thedaywill notverify 3pieces ofIDptdisconnectedwhile holdingwithLanguage linecurrentlyout of thecountryPharmacistwon't takethe callwarmtransferyelled atBEFOREhang uppharmacistsplace youon holdSomeonedidn'tknow theiraddresscurrentlyin jailcurrentlyout of thecountryVoicemailnot setupVPNIssuesI neverused yourpharmacyI am busyand cannottake thecallLeft due toinsurancerequirementsptdisconnectedwhile holdingwithLanguage lineCurrentlyin nursinghomewarmtransferPetCustomerServiceIssuesleftmessagepatient hangsup beforetransferringthe call to thepharmacy siteVPNIssuesCurrentlyin nursinghome

LC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. pharmacists place you on hold
  2. Someone didn't know their address
  3. No longer taking medication
  4. I never used your pharmacy
  5. Positive Story from PT
  6. One time prescriptions
  7. does not take medication during summer
  8. will not verify 3 pieces of ID
  9. Patient want to Transfer RX back to Genoa
  10. Using a different Genoa Site
  11. Pharmacist won't take the call
  12. injection filled at dr office
  13. in group home
  14. In out/Shelter
  15. yelled at BEFORE hang up
  16. Using a different Genoa Site
  17. currently in jail
  18. Appointment needed
  19. I am busy and cannot take the call
  20. Discharged from facility
  21. Appointment needed
  22. currently in hospital
  23. Customer Service Issues
  24. Left due to insurance requirements
  25. in group home
  26. Pharmacy hours not convenient
  27. One time prescriptions
  28. Another Pharmacy Less expensive
  29. No longer taking medication
  30. wrong number
  31. currently in hospital
  32. Patient want to Transfer RX back to Genoa
  33. left message
  34. I never used your pharmacy
  35. warm transfer
  36. injection filled at dr office
  37. left message
  38. Currently in jail
  39. In out/Shelter
  40. does not take medication during summer
  41. pharmacist ask if we can see patient doesn't have refills
  42. Another Pharmacy Less expensive
  43. patient hangs up before transferring the call to the pharmacy site
  44. left message
  45. Genesys Issues
  46. wrong number
  47. Positive Story from PT
  48. Genesys Issues
  49. pharmacist ask if we can see patient doesn't have refills
  50. Pharmacy hours not convenient
  51. List Ran Out
  52. Voicemail not set up
  53. List Ran Out
  54. Pet
  55. Discharged from facility
  56. I never used your pharmacy
  57. 10 WTs for the day
  58. Currently in jail
  59. 10 WTs for the day
  60. will not verify 3 pieces of ID
  61. pt disconnected while holding with Language line
  62. currently out of the country
  63. Pharmacist won't take the call
  64. warm transfer
  65. yelled at BEFORE hang up
  66. pharmacists place you on hold
  67. Someone didn't know their address
  68. currently in jail
  69. currently out of the country
  70. Voicemail not set up
  71. VPN Issues
  72. I never used your pharmacy
  73. I am busy and cannot take the call
  74. Left due to insurance requirements
  75. pt disconnected while holding with Language line
  76. Currently in nursing home
  77. warm transfer
  78. Pet
  79. Customer Service Issues
  80. left message
  81. patient hangs up before transferring the call to the pharmacy site
  82. VPN Issues
  83. Currently in nursing home