(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Currently in nursing home
I never used your pharmacy
Someone didn't know their address
does not take medication during summer
currently out of the country
Pet
Currently in jail
10 WTs for the day
in group home
currently in jail
left message
Patient want to Transfer RX back to Genoa
Pet
I am busy and cannot take the call
injection filled at dr office
pharmacists place you on hold
Currently in jail
left message
pharmacist ask if we can see patient doesn't have refills
Positive Story from PT
In out/Shelter
currently out of the country
will not verify 3 pieces of ID
No longer taking medication
pt disconnected while holding with Language line
Using a different Genoa Site
Genesys Issues
List Ran Out
Using a different Genoa Site
warm transfer
10 WTs for the day
Someone didn't know their address
currently in hospital
yelled at BEFORE hang up
Pharmacy hours not convenient
One time prescriptions
Customer Service Issues
Left due to insurance requirements
I never used your pharmacy
Positive Story from PT
I never used your pharmacy
Pharmacist won't take the call
Discharged from facility
warm transfer
Patient want to Transfer RX back to Genoa
currently in hospital
does not take medication during summer
I never used your pharmacy
Appointment needed
Appointment needed
left message
patient hangs up before transferring the call to the pharmacy site
Currently in nursing home
left message
in group home
One time prescriptions
Discharged from facility
pharmacists place you on hold
VPN Issues
injection filled at dr office
Voicemail not set up
pharmacist ask if we can see patient doesn't have refills
patient hangs up before transferring the call to the pharmacy site