leftmessageleftmessageCustomerServiceIssuespharmacistsask if we cansee patientdoesn't haverefillsPositiveStoryfrom PTpharmacistsplace youon holdcurrentlyin jailPharmacyhours notconvenientwrongnumberdoes nottakemedicationduringsummerNo longertakingmedicationLeft due toinsurancerequirementsPatientwants toTransfer RXback toGenoaGenesysIssuesOne timeprescriptionsAppointmentneededcurrentlyout of thecountry10 WTsfor thedayyelled atBEFOREhang upAnotherPharmacyLessexpensiveVPNIssueswarmtransferI neverused yourpharmacycurrentlyinhospitalinjectionfilled atdr officePharmacistwon't takethe callI neverused yourpharmacyI am busyand cannottake thecallListRanOutwill notverify 3pieces ofIDptdisconnectedwhile holdingwithLanguage linepatient hangsup beforetransferringthe call to thepharmacy siteInout/ShelterVoicemailnot setupingrouphomeCurrentlyin nursinghomeCurrentlyin jailUsing adifferentGenoaSiteDischargedfrom facilitySomeonedidn'tknow theiraddressPetleftmessageleftmessageCustomerServiceIssuespharmacistsask if we cansee patientdoesn't haverefillsPositiveStoryfrom PTpharmacistsplace youon holdcurrentlyin jailPharmacyhours notconvenientwrongnumberdoes nottakemedicationduringsummerNo longertakingmedicationLeft due toinsurancerequirementsPatientwants toTransfer RXback toGenoaGenesysIssuesOne timeprescriptionsAppointmentneededcurrentlyout of thecountry10 WTsfor thedayyelled atBEFOREhang upAnotherPharmacyLessexpensiveVPNIssueswarmtransferI neverused yourpharmacycurrentlyinhospitalinjectionfilled atdr officePharmacistwon't takethe callI neverused yourpharmacyI am busyand cannottake thecallListRanOutwill notverify 3pieces ofIDptdisconnectedwhile holdingwithLanguage linepatient hangsup beforetransferringthe call to thepharmacy siteInout/ShelterVoicemailnot setupingrouphomeCurrentlyin nursinghomeCurrentlyin jailUsing adifferentGenoaSiteDischargedfrom facilitySomeonedidn'tknow theiraddressPet

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. left message
  2. left message
  3. Customer Service Issues
  4. pharmacists ask if we can see patient doesn't have refills
  5. Positive Story from PT
  6. pharmacists place you on hold
  7. currently in jail
  8. Pharmacy hours not convenient
  9. wrong number
  10. does not take medication during summer
  11. No longer taking medication
  12. Left due to insurance requirements
  13. Patient wants to Transfer RX back to Genoa
  14. Genesys Issues
  15. One time prescriptions
  16. Appointment needed
  17. currently out of the country
  18. 10 WTs for the day
  19. yelled at BEFORE hang up
  20. Another Pharmacy Less expensive
  21. VPN Issues
  22. warm transfer
  23. I never used your pharmacy
  24. currently in hospital
  25. injection filled at dr office
  26. Pharmacist won't take the call
  27. I never used your pharmacy
  28. I am busy and cannot take the call
  29. List Ran Out
  30. will not verify 3 pieces of ID
  31. pt disconnected while holding with Language line
  32. patient hangs up before transferring the call to the pharmacy site
  33. In out/Shelter
  34. Voicemail not set up
  35. in group home
  36. Currently in nursing home
  37. Currently in jail
  38. Using a different Genoa Site
  39. Discharged from facility
  40. Someone didn't know their address
  41. Pet