CustomerServiceIssuesdoes nottakemedicationduringsummerListRanOutwrongnumberwarmtransferinjectionfilled atdr officeLeft due toinsurancerequirementsPetptdisconnectedwhile holdingwithLanguage lineyelled atBEFOREhang upNo longertakingmedicationwill notverify 3pieces ofIDPharmacyhours notconvenient10 WTsfor thedayleftmessageGenesysIssuespatient hangsup beforetransferringthe call to thepharmacy siteI am busyand cannottake thecallAnotherPharmacyLessexpensivePositiveStoryfrom PTDischargedfrom facilitycurrentlyinhospitalI neverused yourpharmacyUsing adifferentGenoaSiteCurrentlyin jailcurrentlyin jailleftmessageI neverused yourpharmacyAppointmentneededOne timeprescriptionsingrouphomeSomeonedidn'tknow theiraddressCurrentlyin nursinghomePatientwants toTransfer RXback toGenoacurrentlyout of thecountryInout/Shelterpharmacistsplace youon holdPharmacistwon't takethe callVPNIssuespharmacistsask if we cansee patientdoesn't haverefillsVoicemailnot setupCustomerServiceIssuesdoes nottakemedicationduringsummerListRanOutwrongnumberwarmtransferinjectionfilled atdr officeLeft due toinsurancerequirementsPetptdisconnectedwhile holdingwithLanguage lineyelled atBEFOREhang upNo longertakingmedicationwill notverify 3pieces ofIDPharmacyhours notconvenient10 WTsfor thedayleftmessageGenesysIssuespatient hangsup beforetransferringthe call to thepharmacy siteI am busyand cannottake thecallAnotherPharmacyLessexpensivePositiveStoryfrom PTDischargedfrom facilitycurrentlyinhospitalI neverused yourpharmacyUsing adifferentGenoaSiteCurrentlyin jailcurrentlyin jailleftmessageI neverused yourpharmacyAppointmentneededOne timeprescriptionsingrouphomeSomeonedidn'tknow theiraddressCurrentlyin nursinghomePatientwants toTransfer RXback toGenoacurrentlyout of thecountryInout/Shelterpharmacistsplace youon holdPharmacistwon't takethe callVPNIssuespharmacistsask if we cansee patientdoesn't haverefillsVoicemailnot setup

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Service Issues
  2. does not take medication during summer
  3. List Ran Out
  4. wrong number
  5. warm transfer
  6. injection filled at dr office
  7. Left due to insurance requirements
  8. Pet
  9. pt disconnected while holding with Language line
  10. yelled at BEFORE hang up
  11. No longer taking medication
  12. will not verify 3 pieces of ID
  13. Pharmacy hours not convenient
  14. 10 WTs for the day
  15. left message
  16. Genesys Issues
  17. patient hangs up before transferring the call to the pharmacy site
  18. I am busy and cannot take the call
  19. Another Pharmacy Less expensive
  20. Positive Story from PT
  21. Discharged from facility
  22. currently in hospital
  23. I never used your pharmacy
  24. Using a different Genoa Site
  25. Currently in jail
  26. currently in jail
  27. left message
  28. I never used your pharmacy
  29. Appointment needed
  30. One time prescriptions
  31. in group home
  32. Someone didn't know their address
  33. Currently in nursing home
  34. Patient wants to Transfer RX back to Genoa
  35. currently out of the country
  36. In out/Shelter
  37. pharmacists place you on hold
  38. Pharmacist won't take the call
  39. VPN Issues
  40. pharmacists ask if we can see patient doesn't have refills
  41. Voicemail not set up