IntegrityPerspectiveChallengingActivelyListeningConfidence Tone &CompositionBuildingRapportDe-escalationCourtesyFinding aResolutionNavigatingChallengesBeingMemorableAdheringProtocolsBeingempatheticTrustSensitivityPositiveInteractionsBeingFriendlyPatienceAddressingConcernsArticulatingwordsProfessionalismProblemSolvingRemainCalmIntegrityPerspectiveChallengingActivelyListeningConfidence Tone &CompositionBuildingRapportDe-escalationCourtesyFinding aResolutionNavigatingChallengesBeingMemorableAdheringProtocolsBeingempatheticTrustSensitivityPositiveInteractionsBeingFriendlyPatienceAddressingConcernsArticulatingwordsProfessionalismProblemSolvingRemainCalm

Phone Banking Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Integrity
  2. Perspective
  3. Challenging
  4. Actively Listening
  5. Confidence
  6. Tone & Composition
  7. Building Rapport
  8. De-escalation
  9. Courtesy
  10. Finding a Resolution
  11. Navigating Challenges
  12. Being Memorable
  13. Adhering Protocols
  14. Being empathetic
  15. Trust
  16. Sensitivity
  17. Positive Interactions
  18. Being Friendly
  19. Patience
  20. Addressing Concerns
  21. Articulating words
  22. Professionalism
  23. Problem Solving
  24. Remain Calm