RemainCalmBuildingRapportChallengingAdheringProtocolsIntegrityTrustAddressingConcernsPerspectiveProfessionalismBeingempatheticCourtesyBeingMemorableNavigatingChallengesProblemSolvingPatienceDe-escalationActivelyListeningBeingFriendlyPositiveInteractionsConfidence ArticulatingwordsSensitivityTone &CompositionFinding aResolutionRemainCalmBuildingRapportChallengingAdheringProtocolsIntegrityTrustAddressingConcernsPerspectiveProfessionalismBeingempatheticCourtesyBeingMemorableNavigatingChallengesProblemSolvingPatienceDe-escalationActivelyListeningBeingFriendlyPositiveInteractionsConfidence ArticulatingwordsSensitivityTone &CompositionFinding aResolution

Phone Banking Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Remain Calm
  2. Building Rapport
  3. Challenging
  4. Adhering Protocols
  5. Integrity
  6. Trust
  7. Addressing Concerns
  8. Perspective
  9. Professionalism
  10. Being empathetic
  11. Courtesy
  12. Being Memorable
  13. Navigating Challenges
  14. Problem Solving
  15. Patience
  16. De-escalation
  17. Actively Listening
  18. Being Friendly
  19. Positive Interactions
  20. Confidence
  21. Articulating words
  22. Sensitivity
  23. Tone & Composition
  24. Finding a Resolution