PerspectiveArticulatingwordsProblemSolvingProfessionalismBeingFriendlyPositiveInteractionsBeingempatheticIntegrityAdheringProtocolsTrustChallengingActivelyListeningBuildingRapportRemainCalmBeingMemorablePatienceConfidence SensitivityTone &CompositionCourtesyNavigatingChallengesAddressingConcernsDe-escalationFinding aResolutionPerspectiveArticulatingwordsProblemSolvingProfessionalismBeingFriendlyPositiveInteractionsBeingempatheticIntegrityAdheringProtocolsTrustChallengingActivelyListeningBuildingRapportRemainCalmBeingMemorablePatienceConfidence SensitivityTone &CompositionCourtesyNavigatingChallengesAddressingConcernsDe-escalationFinding aResolution

Phone Banking Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Perspective
  2. Articulating words
  3. Problem Solving
  4. Professionalism
  5. Being Friendly
  6. Positive Interactions
  7. Being empathetic
  8. Integrity
  9. Adhering Protocols
  10. Trust
  11. Challenging
  12. Actively Listening
  13. Building Rapport
  14. Remain Calm
  15. Being Memorable
  16. Patience
  17. Confidence
  18. Sensitivity
  19. Tone & Composition
  20. Courtesy
  21. Navigating Challenges
  22. Addressing Concerns
  23. De-escalation
  24. Finding a Resolution