Increaseliab limitsto100/300MOATx 3Customerasked ifthey will geta surveyMoat withsuccessfulrebuttalDEEnrollmentPHmakingpymt onPCNAdd aTeslaSendpolicy toUWRECONOver 65calls byend ofdayReceived3 excellentsurveys intodayCustomerdoesn'thave pol #40calls bylunchDMVNotify6 monthpremiumover$6000CompcallReduceprem by$200Call under3 min (noTransfer)Over800 callsholdingProcesseda paymentover $600AHT inthe Greenat lunchDe-escalateda sup callMOATCustomergivesCVV codeKickagent outof policyIncreaseliab limitsto100/300MOATx 3Customerasked ifthey will geta surveyMoat withsuccessfulrebuttalDEEnrollmentPHmakingpymt onPCNAdd aTeslaSendpolicy toUWRECONOver 65calls byend ofdayReceived3 excellentsurveys intodayCustomerdoesn'thave pol #40calls bylunchDMVNotify6 monthpremiumover$6000CompcallReduceprem by$200Call under3 min (noTransfer)Over800 callsholdingProcesseda paymentover $600AHT inthe Greenat lunchDe-escalateda sup callMOATCustomergivesCVV codeKickagent outof policy

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Increase liab limits to 100/300
  2. MOAT x 3
  3. Customer asked if they will get a survey
  4. Moat with successful rebuttal
  5. DE Enrollment
  6. PH making pymt on PCN
  7. Add a Tesla
  8. Send policy to UW RECON
  9. Over 65 calls by end of day
  10. Received 3 excellent surveys in today
  11. Customer doesn't have pol #
  12. 40 calls by lunch
  13. DMV Notify
  14. 6 month premium over $6000
  15. Comp call
  16. Reduce prem by $200
  17. Call under 3 min (no Transfer)
  18. Over 800 calls holding
  19. Processed a payment over $600
  20. AHT in the Green at lunch
  21. De-escalated a sup call
  22. MOAT
  23. Customer gives CVV code
  24. Kick agent out of policy