De-escalateda sup callCustomerasked ifthey will geta surveyDMVNotifyReduceprem by$20040calls bylunchReceived3 excellentsurveys intodayPHmakingpymt onPCNSendpolicy toUWRECONProcesseda paymentover $600Moat withsuccessfulrebuttalMOATDEEnrollmentCustomerdoesn'thave pol #Over800 callsholdingCustomergivesCVV codeIncreaseliab limitsto100/300Over 65calls byend ofdayMOATx 3AHT inthe Greenat lunchCompcallKickagent outof policyAdd aTesla6 monthpremiumover$6000Call under3 min (noTransfer)De-escalateda sup callCustomerasked ifthey will geta surveyDMVNotifyReduceprem by$20040calls bylunchReceived3 excellentsurveys intodayPHmakingpymt onPCNSendpolicy toUWRECONProcesseda paymentover $600Moat withsuccessfulrebuttalMOATDEEnrollmentCustomerdoesn'thave pol #Over800 callsholdingCustomergivesCVV codeIncreaseliab limitsto100/300Over 65calls byend ofdayMOATx 3AHT inthe Greenat lunchCompcallKickagent outof policyAdd aTesla6 monthpremiumover$6000Call under3 min (noTransfer)

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalated a sup call
  2. Customer asked if they will get a survey
  3. DMV Notify
  4. Reduce prem by $200
  5. 40 calls by lunch
  6. Received 3 excellent surveys in today
  7. PH making pymt on PCN
  8. Send policy to UW RECON
  9. Processed a payment over $600
  10. Moat with successful rebuttal
  11. MOAT
  12. DE Enrollment
  13. Customer doesn't have pol #
  14. Over 800 calls holding
  15. Customer gives CVV code
  16. Increase liab limits to 100/300
  17. Over 65 calls by end of day
  18. MOAT x 3
  19. AHT in the Green at lunch
  20. Comp call
  21. Kick agent out of policy
  22. Add a Tesla
  23. 6 month premium over $6000
  24. Call under 3 min (no Transfer)