Partneredwith anotherqueue formovementSentCalendlylink whenrequested Scheduleyour day Set uparoutine Updatedcasestatus Sentinactiveemailtemplate Set timelimit foreach case Maintainedadherence Usereports tokeep track Updatedcaseevery 48hrs Gabby'sschedule Organizecase list Actionall casesin New Use OneNote/systemto track Closedcase after2attempts Setremindersviaoutlook SortedbyStatus Set officehrs tokeeporganized Answeredall clientreplied Filterssetup Usetimewisely Answeredchattersin 24 hrs Seekassistancefor casemovement Resolvedviaphone Partneredwith anotherqueue formovementSentCalendlylink whenrequested Scheduleyour day Set uparoutine Updatedcasestatus Sentinactiveemailtemplate Set timelimit foreach case Maintainedadherence Usereports tokeep track Updatedcaseevery 48hrs Gabby'sschedule Organizecase list Actionall casesin New Use OneNote/systemto track Closedcase after2attempts Setremindersviaoutlook SortedbyStatus Set officehrs tokeeporganized Answeredall clientreplied Filterssetup Usetimewisely Answeredchattersin 24 hrs Seekassistancefor casemovement Resolvedviaphone 

Case Mangement - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
O
4
O
5
I
6
B
7
G
8
G
9
O
10
G
11
B
12
N
13
I
14
B
15
O
16
O
17
I
18
B
19
N
20
N
21
N
22
G
23
I
24
I
  1. B-Partnered with another queue for movement
  2. G-Sent Calendly link when requested
  3. O-Schedule your day
  4. O-Set up a routine
  5. I-Updated case status
  6. B-Sent inactive email template
  7. G-Set time limit for each case
  8. G-Maintained adherence
  9. O-Use reports to keep track
  10. G-Updated case every 48 hrs
  11. B-Gabby's schedule
  12. N-Organize case list
  13. I-Action all cases in New
  14. B-Use One Note/system to track
  15. O-Closed case after 2 attempts
  16. O-Set reminders via outlook
  17. I-Sorted by Status
  18. B-Set office hrs to keep organized
  19. N-Answered all client replied
  20. N-Filters setup
  21. N-Use time wisely
  22. G-Answered chatters in 24 hrs
  23. I-Seek assistance for case movement
  24. I-Resolved via phone