Set officehrs tokeeporganized SentCalendlylink whenrequested Set uparoutine Seekassistancefor casemovement Filterssetup Use OneNote/systemto track Updatedcaseevery 48hrs Partneredwith anotherqueue formovementClosedcase after2attempts Answeredchattersin 24 hrs SortedbyStatus Scheduleyour day Organizecase list Setremindersviaoutlook Maintainedadherence Updatedcasestatus Gabby'sschedule Answeredall clientreplied Resolvedviaphone Sentinactiveemailtemplate Usereports tokeep track Usetimewisely Actionall casesin New Set timelimit foreach case Set officehrs tokeeporganized SentCalendlylink whenrequested Set uparoutine Seekassistancefor casemovement Filterssetup Use OneNote/systemto track Updatedcaseevery 48hrs Partneredwith anotherqueue formovementClosedcase after2attempts Answeredchattersin 24 hrs SortedbyStatus Scheduleyour day Organizecase list Setremindersviaoutlook Maintainedadherence Updatedcasestatus Gabby'sschedule Answeredall clientreplied Resolvedviaphone Sentinactiveemailtemplate Usereports tokeep track Usetimewisely Actionall casesin New Set timelimit foreach case 

Case Mangement - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
O
4
I
5
N
6
B
7
G
8
B
9
O
10
G
11
I
12
O
13
N
14
O
15
G
16
I
17
B
18
N
19
I
20
B
21
O
22
N
23
I
24
G
  1. B-Set office hrs to keep organized
  2. G-Sent Calendly link when requested
  3. O-Set up a routine
  4. I-Seek assistance for case movement
  5. N-Filters setup
  6. B-Use One Note/system to track
  7. G-Updated case every 48 hrs
  8. B-Partnered with another queue for movement
  9. O-Closed case after 2 attempts
  10. G-Answered chatters in 24 hrs
  11. I-Sorted by Status
  12. O-Schedule your day
  13. N-Organize case list
  14. O-Set reminders via outlook
  15. G-Maintained adherence
  16. I-Updated case status
  17. B-Gabby's schedule
  18. N-Answered all client replied
  19. I-Resolved via phone
  20. B-Sent inactive email template
  21. O-Use reports to keep track
  22. N-Use time wisely
  23. I-Action all cases in New
  24. G-Set time limit for each case