ConnectionsuiteupdateWeeks-oldticket getsresurrectedClickedlink inspamemailPCuptime>10 dayscomputerthat's 5+years oldSite contactreplies toticket theyaren't on"Can youcall methisweekend?"IssueresolvesitselfpasswordresetITGluearticle outof dateBlueRidgecall"Call meASAP" ->straight tovoicemailvendorcallrequiredDockingstation notworkingUser putsyou onhold for 5+minutesUserdisconnectson accidentVPN/RDPissue.Issueresolvedw/ PCrebootUser asksforsomethingthey don'twantUser asksfor randomspecificpersonInternetdownbecause billwasn't paid"Pleaseadvise."Mailbox fullwith tons ofspam emailOutlookmailboxpermissionsConnectionsuiteupdateWeeks-oldticket getsresurrectedClickedlink inspamemailPCuptime>10 dayscomputerthat's 5+years oldSite contactreplies toticket theyaren't on"Can youcall methisweekend?"IssueresolvesitselfpasswordresetITGluearticle outof dateBlueRidgecall"Call meASAP" ->straight tovoicemailvendorcallrequiredDockingstation notworkingUser putsyou onhold for 5+minutesUserdisconnectson accidentVPN/RDPissue.Issueresolvedw/ PCrebootUser asksforsomethingthey don'twantUser asksfor randomspecificpersonInternetdownbecause billwasn't paid"Pleaseadvise."Mailbox fullwith tons ofspam emailOutlookmailboxpermissions

HELP DESK BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Connection suite update
  2. Weeks-old ticket gets resurrected
  3. Clicked link in spam email
  4. PC uptime >10 days
  5. computer that's 5+ years old
  6. Site contact replies to ticket they aren't on
  7. "Can you call me this weekend?"
  8. Issue resolves itself
  9. password reset
  10. ITGlue article out of date
  11. Blue Ridge call
  12. "Call me ASAP" -> straight to voicemail
  13. vendor call required
  14. Docking station not working
  15. User puts you on hold for 5+ minutes
  16. User disconnects on accident
  17. VPN/RDP issue.
  18. Issue resolved w/ PC reboot
  19. User asks for something they don't want
  20. User asks for random specific person
  21. Internet down because bill wasn't paid
  22. "Please advise."
  23. Mailbox full with tons of spam email
  24. Outlook mailbox permissions