OutlookmailboxpermissionsIssueresolvesitselfPCuptime>10 daysUser putsyou onhold for 5+minutesVPN/RDPissue.Weeks-oldticket getsresurrectedConnectionsuiteupdateBlueRidgecallMailbox fullwith tons ofspam emailUser asksforsomethingthey don'twantSite contactreplies toticket theyaren't onITGluearticle outof datevendorcallrequired"Can youcall methisweekend?"User asksfor randomspecificpersonDockingstation notworking"Call meASAP" ->straight tovoicemailIssueresolvedw/ PCreboot"Pleaseadvise."Internetdownbecause billwasn't paidClickedlink inspamemailUserdisconnectson accidentcomputerthat's 5+years oldpasswordresetOutlookmailboxpermissionsIssueresolvesitselfPCuptime>10 daysUser putsyou onhold for 5+minutesVPN/RDPissue.Weeks-oldticket getsresurrectedConnectionsuiteupdateBlueRidgecallMailbox fullwith tons ofspam emailUser asksforsomethingthey don'twantSite contactreplies toticket theyaren't onITGluearticle outof datevendorcallrequired"Can youcall methisweekend?"User asksfor randomspecificpersonDockingstation notworking"Call meASAP" ->straight tovoicemailIssueresolvedw/ PCreboot"Pleaseadvise."Internetdownbecause billwasn't paidClickedlink inspamemailUserdisconnectson accidentcomputerthat's 5+years oldpasswordreset

HELP DESK BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outlook mailbox permissions
  2. Issue resolves itself
  3. PC uptime >10 days
  4. User puts you on hold for 5+ minutes
  5. VPN/RDP issue.
  6. Weeks-old ticket gets resurrected
  7. Connection suite update
  8. Blue Ridge call
  9. Mailbox full with tons of spam email
  10. User asks for something they don't want
  11. Site contact replies to ticket they aren't on
  12. ITGlue article out of date
  13. vendor call required
  14. "Can you call me this weekend?"
  15. User asks for random specific person
  16. Docking station not working
  17. "Call me ASAP" -> straight to voicemail
  18. Issue resolved w/ PC reboot
  19. "Please advise."
  20. Internet down because bill wasn't paid
  21. Clicked link in spam email
  22. User disconnects on accident
  23. computer that's 5+ years old
  24. password reset