User asksforsomethingthey don'twantUserdisconnectson accidentPCuptime>10 daysITGluearticle outof dateOutlookmailboxpermissions"Call meASAP" ->straight tovoicemailUser putsyou onhold for 5+minutesDockingstation notworkingClickedlink inspamemailConnectionsuiteupdatecomputerthat's 5+years oldvendorcallrequiredMailbox fullwith tons ofspam emailUser asksfor randomspecificperson"Pleaseadvise."Weeks-oldticket getsresurrectedpasswordresetSite contactreplies toticket theyaren't on"Can youcall methisweekend?"Issueresolvedw/ PCrebootInternetdownbecause billwasn't paidVPN/RDPissue.IssueresolvesitselfBlueRidgecallUser asksforsomethingthey don'twantUserdisconnectson accidentPCuptime>10 daysITGluearticle outof dateOutlookmailboxpermissions"Call meASAP" ->straight tovoicemailUser putsyou onhold for 5+minutesDockingstation notworkingClickedlink inspamemailConnectionsuiteupdatecomputerthat's 5+years oldvendorcallrequiredMailbox fullwith tons ofspam emailUser asksfor randomspecificperson"Pleaseadvise."Weeks-oldticket getsresurrectedpasswordresetSite contactreplies toticket theyaren't on"Can youcall methisweekend?"Issueresolvedw/ PCrebootInternetdownbecause billwasn't paidVPN/RDPissue.IssueresolvesitselfBlueRidgecall

HELP DESK BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. User asks for something they don't want
  2. User disconnects on accident
  3. PC uptime >10 days
  4. ITGlue article out of date
  5. Outlook mailbox permissions
  6. "Call me ASAP" -> straight to voicemail
  7. User puts you on hold for 5+ minutes
  8. Docking station not working
  9. Clicked link in spam email
  10. Connection suite update
  11. computer that's 5+ years old
  12. vendor call required
  13. Mailbox full with tons of spam email
  14. User asks for random specific person
  15. "Please advise."
  16. Weeks-old ticket gets resurrected
  17. password reset
  18. Site contact replies to ticket they aren't on
  19. "Can you call me this weekend?"
  20. Issue resolved w/ PC reboot
  21. Internet down because bill wasn't paid
  22. VPN/RDP issue.
  23. Issue resolves itself
  24. Blue Ridge call