BlueRidgecallDockingstation notworkingMailbox fullwith tons ofspam emailSite contactreplies toticket theyaren't onVPN/RDPissue."Can youcall methisweekend?"passwordresetWeeks-oldticket getsresurrectedUserdisconnectson accidentIssueresolvedw/ PCrebootITGluearticle outof datevendorcallrequiredInternetdownbecause billwasn't paidcomputerthat's 5+years old"Pleaseadvise."PCuptime>10 daysConnectionsuiteupdateUser asksfor randomspecificpersonClickedlink inspamemailIssueresolvesitself"Call meASAP" ->straight tovoicemailOutlookmailboxpermissionsUser putsyou onhold for 5+minutesUser asksforsomethingthey don'twantBlueRidgecallDockingstation notworkingMailbox fullwith tons ofspam emailSite contactreplies toticket theyaren't onVPN/RDPissue."Can youcall methisweekend?"passwordresetWeeks-oldticket getsresurrectedUserdisconnectson accidentIssueresolvedw/ PCrebootITGluearticle outof datevendorcallrequiredInternetdownbecause billwasn't paidcomputerthat's 5+years old"Pleaseadvise."PCuptime>10 daysConnectionsuiteupdateUser asksfor randomspecificpersonClickedlink inspamemailIssueresolvesitself"Call meASAP" ->straight tovoicemailOutlookmailboxpermissionsUser putsyou onhold for 5+minutesUser asksforsomethingthey don'twant

HELP DESK BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Blue Ridge call
  2. Docking station not working
  3. Mailbox full with tons of spam email
  4. Site contact replies to ticket they aren't on
  5. VPN/RDP issue.
  6. "Can you call me this weekend?"
  7. password reset
  8. Weeks-old ticket gets resurrected
  9. User disconnects on accident
  10. Issue resolved w/ PC reboot
  11. ITGlue article out of date
  12. vendor call required
  13. Internet down because bill wasn't paid
  14. computer that's 5+ years old
  15. "Please advise."
  16. PC uptime >10 days
  17. Connection suite update
  18. User asks for random specific person
  19. Clicked link in spam email
  20. Issue resolves itself
  21. "Call me ASAP" -> straight to voicemail
  22. Outlook mailbox permissions
  23. User puts you on hold for 5+ minutes
  24. User asks for something they don't want