passwordresetUserdisconnectson accident"Call meASAP" ->straight tovoicemailDockingstation notworkingClickedlink inspamemailIssueresolvesitselfMailbox fullwith tons ofspam emailInternetdownbecause billwasn't paidIssueresolvedw/ PCrebootBlueRidgecall"Can youcall methisweekend?"Site contactreplies toticket theyaren't onOutlookmailboxpermissionsvendorcallrequiredUser asksfor randomspecificpersonConnectionsuiteupdateUser putsyou onhold for 5+minutesUser asksforsomethingthey don'twantcomputerthat's 5+years oldVPN/RDPissue.Weeks-oldticket getsresurrectedITGluearticle outof datePCuptime>10 days"Pleaseadvise."passwordresetUserdisconnectson accident"Call meASAP" ->straight tovoicemailDockingstation notworkingClickedlink inspamemailIssueresolvesitselfMailbox fullwith tons ofspam emailInternetdownbecause billwasn't paidIssueresolvedw/ PCrebootBlueRidgecall"Can youcall methisweekend?"Site contactreplies toticket theyaren't onOutlookmailboxpermissionsvendorcallrequiredUser asksfor randomspecificpersonConnectionsuiteupdateUser putsyou onhold for 5+minutesUser asksforsomethingthey don'twantcomputerthat's 5+years oldVPN/RDPissue.Weeks-oldticket getsresurrectedITGluearticle outof datePCuptime>10 days"Pleaseadvise."

HELP DESK BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. password reset
  2. User disconnects on accident
  3. "Call me ASAP" -> straight to voicemail
  4. Docking station not working
  5. Clicked link in spam email
  6. Issue resolves itself
  7. Mailbox full with tons of spam email
  8. Internet down because bill wasn't paid
  9. Issue resolved w/ PC reboot
  10. Blue Ridge call
  11. "Can you call me this weekend?"
  12. Site contact replies to ticket they aren't on
  13. Outlook mailbox permissions
  14. vendor call required
  15. User asks for random specific person
  16. Connection suite update
  17. User puts you on hold for 5+ minutes
  18. User asks for something they don't want
  19. computer that's 5+ years old
  20. VPN/RDP issue.
  21. Weeks-old ticket gets resurrected
  22. ITGlue article out of date
  23. PC uptime >10 days
  24. "Please advise."