User asksforsomethingthey don'twantClickedlink inspamemail"Can youcall methisweekend?"Connectionsuiteupdate"Call meASAP" ->straight tovoicemailIssueresolvedw/ PCrebootUser asksfor randomspecificpersonOutlookmailboxpermissionsMailbox fullwith tons ofspam emailITGluearticle outof dateUser putsyou onhold for 5+minutesVPN/RDPissue.BlueRidgecallUserdisconnectson accidentPCuptime>10 daysInternetdownbecause billwasn't paidvendorcallrequiredWeeks-oldticket getsresurrectedSite contactreplies toticket theyaren't oncomputerthat's 5+years old"Pleaseadvise."IssueresolvesitselfpasswordresetDockingstation notworkingUser asksforsomethingthey don'twantClickedlink inspamemail"Can youcall methisweekend?"Connectionsuiteupdate"Call meASAP" ->straight tovoicemailIssueresolvedw/ PCrebootUser asksfor randomspecificpersonOutlookmailboxpermissionsMailbox fullwith tons ofspam emailITGluearticle outof dateUser putsyou onhold for 5+minutesVPN/RDPissue.BlueRidgecallUserdisconnectson accidentPCuptime>10 daysInternetdownbecause billwasn't paidvendorcallrequiredWeeks-oldticket getsresurrectedSite contactreplies toticket theyaren't oncomputerthat's 5+years old"Pleaseadvise."IssueresolvesitselfpasswordresetDockingstation notworking

HELP DESK BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User asks for something they don't want
  2. Clicked link in spam email
  3. "Can you call me this weekend?"
  4. Connection suite update
  5. "Call me ASAP" -> straight to voicemail
  6. Issue resolved w/ PC reboot
  7. User asks for random specific person
  8. Outlook mailbox permissions
  9. Mailbox full with tons of spam email
  10. ITGlue article out of date
  11. User puts you on hold for 5+ minutes
  12. VPN/RDP issue.
  13. Blue Ridge call
  14. User disconnects on accident
  15. PC uptime >10 days
  16. Internet down because bill wasn't paid
  17. vendor call required
  18. Weeks-old ticket gets resurrected
  19. Site contact replies to ticket they aren't on
  20. computer that's 5+ years old
  21. "Please advise."
  22. Issue resolves itself
  23. password reset
  24. Docking station not working