User asksfor randomspecificpersonDockingstation notworking"Call meASAP" ->straight tovoicemail"Can youcall methisweekend?"ITGluearticle outof dateUser asksforsomethingthey don'twantUserdisconnectson accidentVPN/RDPissue.IssueresolvesitselfInternetdownbecause billwasn't paidBlueRidgecallIssueresolvedw/ PCrebootWeeks-oldticket getsresurrectedUser putsyou onhold for 5+minutesSite contactreplies toticket theyaren't onPCuptime>10 daysClickedlink inspamemailvendorcallrequired"Pleaseadvise."Mailbox fullwith tons ofspam emailcomputerthat's 5+years oldConnectionsuiteupdatepasswordresetOutlookmailboxpermissionsUser asksfor randomspecificpersonDockingstation notworking"Call meASAP" ->straight tovoicemail"Can youcall methisweekend?"ITGluearticle outof dateUser asksforsomethingthey don'twantUserdisconnectson accidentVPN/RDPissue.IssueresolvesitselfInternetdownbecause billwasn't paidBlueRidgecallIssueresolvedw/ PCrebootWeeks-oldticket getsresurrectedUser putsyou onhold for 5+minutesSite contactreplies toticket theyaren't onPCuptime>10 daysClickedlink inspamemailvendorcallrequired"Pleaseadvise."Mailbox fullwith tons ofspam emailcomputerthat's 5+years oldConnectionsuiteupdatepasswordresetOutlookmailboxpermissions

HELP DESK BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User asks for random specific person
  2. Docking station not working
  3. "Call me ASAP" -> straight to voicemail
  4. "Can you call me this weekend?"
  5. ITGlue article out of date
  6. User asks for something they don't want
  7. User disconnects on accident
  8. VPN/RDP issue.
  9. Issue resolves itself
  10. Internet down because bill wasn't paid
  11. Blue Ridge call
  12. Issue resolved w/ PC reboot
  13. Weeks-old ticket gets resurrected
  14. User puts you on hold for 5+ minutes
  15. Site contact replies to ticket they aren't on
  16. PC uptime >10 days
  17. Clicked link in spam email
  18. vendor call required
  19. "Please advise."
  20. Mailbox full with tons of spam email
  21. computer that's 5+ years old
  22. Connection suite update
  23. password reset
  24. Outlook mailbox permissions