Issueresolvedw/ PCrebootSite contactreplies toticket theyaren't onConnectionsuiteupdateUser asksfor randomspecificpersonUserdisconnectson accidentBlueRidgecallWeeks-oldticket getsresurrected"Can youcall methisweekend?""Pleaseadvise."User putsyou onhold for 5+minutesOutlookmailboxpermissionsITGluearticle outof datePCuptime>10 daysMailbox fullwith tons ofspam emailcomputerthat's 5+years oldDockingstation notworkingvendorcallrequiredClickedlink inspamemailIssueresolvesitself"Call meASAP" ->straight tovoicemailVPN/RDPissue.passwordresetUser asksforsomethingthey don'twantInternetdownbecause billwasn't paidIssueresolvedw/ PCrebootSite contactreplies toticket theyaren't onConnectionsuiteupdateUser asksfor randomspecificpersonUserdisconnectson accidentBlueRidgecallWeeks-oldticket getsresurrected"Can youcall methisweekend?""Pleaseadvise."User putsyou onhold for 5+minutesOutlookmailboxpermissionsITGluearticle outof datePCuptime>10 daysMailbox fullwith tons ofspam emailcomputerthat's 5+years oldDockingstation notworkingvendorcallrequiredClickedlink inspamemailIssueresolvesitself"Call meASAP" ->straight tovoicemailVPN/RDPissue.passwordresetUser asksforsomethingthey don'twantInternetdownbecause billwasn't paid

HELP DESK BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Issue resolved w/ PC reboot
  2. Site contact replies to ticket they aren't on
  3. Connection suite update
  4. User asks for random specific person
  5. User disconnects on accident
  6. Blue Ridge call
  7. Weeks-old ticket gets resurrected
  8. "Can you call me this weekend?"
  9. "Please advise."
  10. User puts you on hold for 5+ minutes
  11. Outlook mailbox permissions
  12. ITGlue article out of date
  13. PC uptime >10 days
  14. Mailbox full with tons of spam email
  15. computer that's 5+ years old
  16. Docking station not working
  17. vendor call required
  18. Clicked link in spam email
  19. Issue resolves itself
  20. "Call me ASAP" -> straight to voicemail
  21. VPN/RDP issue.
  22. password reset
  23. User asks for something they don't want
  24. Internet down because bill wasn't paid