Issueresolvesitself"Pleaseadvise."User asksfor randomspecificpersonIssueresolvedw/ PCrebootITGluearticle outof datecomputerthat's 5+years oldPCuptime>10 daysVPN/RDPissue."Can youcall methisweekend?"Mailbox fullwith tons ofspam emailWeeks-oldticket getsresurrectedBlueRidgecallOutlookmailboxpermissionsvendorcallrequiredUserdisconnectson accidentSite contactreplies toticket theyaren't onClickedlink inspamemailUser asksforsomethingthey don'twant"Call meASAP" ->straight tovoicemailConnectionsuiteupdatepasswordresetDockingstation notworkingUser putsyou onhold for 5+minutesInternetdownbecause billwasn't paidIssueresolvesitself"Pleaseadvise."User asksfor randomspecificpersonIssueresolvedw/ PCrebootITGluearticle outof datecomputerthat's 5+years oldPCuptime>10 daysVPN/RDPissue."Can youcall methisweekend?"Mailbox fullwith tons ofspam emailWeeks-oldticket getsresurrectedBlueRidgecallOutlookmailboxpermissionsvendorcallrequiredUserdisconnectson accidentSite contactreplies toticket theyaren't onClickedlink inspamemailUser asksforsomethingthey don'twant"Call meASAP" ->straight tovoicemailConnectionsuiteupdatepasswordresetDockingstation notworkingUser putsyou onhold for 5+minutesInternetdownbecause billwasn't paid

HELP DESK BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Issue resolves itself
  2. "Please advise."
  3. User asks for random specific person
  4. Issue resolved w/ PC reboot
  5. ITGlue article out of date
  6. computer that's 5+ years old
  7. PC uptime >10 days
  8. VPN/RDP issue.
  9. "Can you call me this weekend?"
  10. Mailbox full with tons of spam email
  11. Weeks-old ticket gets resurrected
  12. Blue Ridge call
  13. Outlook mailbox permissions
  14. vendor call required
  15. User disconnects on accident
  16. Site contact replies to ticket they aren't on
  17. Clicked link in spam email
  18. User asks for something they don't want
  19. "Call me ASAP" -> straight to voicemail
  20. Connection suite update
  21. password reset
  22. Docking station not working
  23. User puts you on hold for 5+ minutes
  24. Internet down because bill wasn't paid