Mailbox fullwith tons ofspam emailUser asksforsomethingthey don'twantConnectionsuiteupdateWeeks-oldticket getsresurrectedcomputerthat's 5+years oldBlueRidgecallInternetdownbecause billwasn't paidIssueresolvesitselfUser asksfor randomspecificpersonDockingstation notworkingpasswordreset"Call meASAP" ->straight tovoicemail"Pleaseadvise."ITGluearticle outof date"Can youcall methisweekend?"VPN/RDPissue.Issueresolvedw/ PCrebootvendorcallrequiredSite contactreplies toticket theyaren't onUser putsyou onhold for 5+minutesPCuptime>10 daysClickedlink inspamemailUserdisconnectson accidentOutlookmailboxpermissionsMailbox fullwith tons ofspam emailUser asksforsomethingthey don'twantConnectionsuiteupdateWeeks-oldticket getsresurrectedcomputerthat's 5+years oldBlueRidgecallInternetdownbecause billwasn't paidIssueresolvesitselfUser asksfor randomspecificpersonDockingstation notworkingpasswordreset"Call meASAP" ->straight tovoicemail"Pleaseadvise."ITGluearticle outof date"Can youcall methisweekend?"VPN/RDPissue.Issueresolvedw/ PCrebootvendorcallrequiredSite contactreplies toticket theyaren't onUser putsyou onhold for 5+minutesPCuptime>10 daysClickedlink inspamemailUserdisconnectson accidentOutlookmailboxpermissions

HELP DESK BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mailbox full with tons of spam email
  2. User asks for something they don't want
  3. Connection suite update
  4. Weeks-old ticket gets resurrected
  5. computer that's 5+ years old
  6. Blue Ridge call
  7. Internet down because bill wasn't paid
  8. Issue resolves itself
  9. User asks for random specific person
  10. Docking station not working
  11. password reset
  12. "Call me ASAP" -> straight to voicemail
  13. "Please advise."
  14. ITGlue article out of date
  15. "Can you call me this weekend?"
  16. VPN/RDP issue.
  17. Issue resolved w/ PC reboot
  18. vendor call required
  19. Site contact replies to ticket they aren't on
  20. User puts you on hold for 5+ minutes
  21. PC uptime >10 days
  22. Clicked link in spam email
  23. User disconnects on accident
  24. Outlook mailbox permissions