OutlookmailboxpermissionsUserdisconnectson accidentvendorcallrequiredMailbox fullwith tons ofspam emailpasswordresetConnectionsuiteupdateIssueresolvesitselfWeeks-oldticket getsresurrectedIssueresolvedw/ PCrebootSite contactreplies toticket theyaren't onPCuptime>10 daysClickedlink inspamemailBlueRidgecallITGluearticle outof date"Pleaseadvise."computerthat's 5+years oldUser asksforsomethingthey don'twant"Can youcall methisweekend?"User putsyou onhold for 5+minutesUser asksfor randomspecificpersonVPN/RDPissue.Internetdownbecause billwasn't paidDockingstation notworking"Call meASAP" ->straight tovoicemailOutlookmailboxpermissionsUserdisconnectson accidentvendorcallrequiredMailbox fullwith tons ofspam emailpasswordresetConnectionsuiteupdateIssueresolvesitselfWeeks-oldticket getsresurrectedIssueresolvedw/ PCrebootSite contactreplies toticket theyaren't onPCuptime>10 daysClickedlink inspamemailBlueRidgecallITGluearticle outof date"Pleaseadvise."computerthat's 5+years oldUser asksforsomethingthey don'twant"Can youcall methisweekend?"User putsyou onhold for 5+minutesUser asksfor randomspecificpersonVPN/RDPissue.Internetdownbecause billwasn't paidDockingstation notworking"Call meASAP" ->straight tovoicemail

HELP DESK BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outlook mailbox permissions
  2. User disconnects on accident
  3. vendor call required
  4. Mailbox full with tons of spam email
  5. password reset
  6. Connection suite update
  7. Issue resolves itself
  8. Weeks-old ticket gets resurrected
  9. Issue resolved w/ PC reboot
  10. Site contact replies to ticket they aren't on
  11. PC uptime >10 days
  12. Clicked link in spam email
  13. Blue Ridge call
  14. ITGlue article out of date
  15. "Please advise."
  16. computer that's 5+ years old
  17. User asks for something they don't want
  18. "Can you call me this weekend?"
  19. User puts you on hold for 5+ minutes
  20. User asks for random specific person
  21. VPN/RDP issue.
  22. Internet down because bill wasn't paid
  23. Docking station not working
  24. "Call me ASAP" -> straight to voicemail