Mailbox fullwith tons ofspam emailUserdisconnectson accidentClickedlink inspamemailConnectionsuiteupdate"Can youcall methisweekend?"computerthat's 5+years oldBlueRidgecallIssueresolvedw/ PCrebootWeeks-oldticket getsresurrectedpasswordreset"Pleaseadvise."VPN/RDPissue.vendorcallrequiredUser asksforsomethingthey don'twantDockingstation notworkingInternetdownbecause billwasn't paid"Call meASAP" ->straight tovoicemailITGluearticle outof dateUser putsyou onhold for 5+minutesUser asksfor randomspecificpersonPCuptime>10 daysIssueresolvesitselfOutlookmailboxpermissionsSite contactreplies toticket theyaren't onMailbox fullwith tons ofspam emailUserdisconnectson accidentClickedlink inspamemailConnectionsuiteupdate"Can youcall methisweekend?"computerthat's 5+years oldBlueRidgecallIssueresolvedw/ PCrebootWeeks-oldticket getsresurrectedpasswordreset"Pleaseadvise."VPN/RDPissue.vendorcallrequiredUser asksforsomethingthey don'twantDockingstation notworkingInternetdownbecause billwasn't paid"Call meASAP" ->straight tovoicemailITGluearticle outof dateUser putsyou onhold for 5+minutesUser asksfor randomspecificpersonPCuptime>10 daysIssueresolvesitselfOutlookmailboxpermissionsSite contactreplies toticket theyaren't on

HELP DESK BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Mailbox full with tons of spam email
  2. User disconnects on accident
  3. Clicked link in spam email
  4. Connection suite update
  5. "Can you call me this weekend?"
  6. computer that's 5+ years old
  7. Blue Ridge call
  8. Issue resolved w/ PC reboot
  9. Weeks-old ticket gets resurrected
  10. password reset
  11. "Please advise."
  12. VPN/RDP issue.
  13. vendor call required
  14. User asks for something they don't want
  15. Docking station not working
  16. Internet down because bill wasn't paid
  17. "Call me ASAP" -> straight to voicemail
  18. ITGlue article out of date
  19. User puts you on hold for 5+ minutes
  20. User asks for random specific person
  21. PC uptime >10 days
  22. Issue resolves itself
  23. Outlook mailbox permissions
  24. Site contact replies to ticket they aren't on