"Call meASAP" ->straight tovoicemailUser asksforsomethingthey don'twantClickedlink inspamemailMailbox fullwith tons ofspam emailITGluearticle outof dateIssueresolvesitself"Pleaseadvise."BlueRidgecallUser putsyou onhold for 5+minutesDockingstation notworkingIssueresolvedw/ PCrebootPCuptime>10 daysUserdisconnectson accidentConnectionsuiteupdateVPN/RDPissue.OutlookmailboxpermissionspasswordresetInternetdownbecause billwasn't paid"Can youcall methisweekend?"vendorcallrequiredcomputerthat's 5+years oldWeeks-oldticket getsresurrectedSite contactreplies toticket theyaren't onUser asksfor randomspecificperson"Call meASAP" ->straight tovoicemailUser asksforsomethingthey don'twantClickedlink inspamemailMailbox fullwith tons ofspam emailITGluearticle outof dateIssueresolvesitself"Pleaseadvise."BlueRidgecallUser putsyou onhold for 5+minutesDockingstation notworkingIssueresolvedw/ PCrebootPCuptime>10 daysUserdisconnectson accidentConnectionsuiteupdateVPN/RDPissue.OutlookmailboxpermissionspasswordresetInternetdownbecause billwasn't paid"Can youcall methisweekend?"vendorcallrequiredcomputerthat's 5+years oldWeeks-oldticket getsresurrectedSite contactreplies toticket theyaren't onUser asksfor randomspecificperson

HELP DESK BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Call me ASAP" -> straight to voicemail
  2. User asks for something they don't want
  3. Clicked link in spam email
  4. Mailbox full with tons of spam email
  5. ITGlue article out of date
  6. Issue resolves itself
  7. "Please advise."
  8. Blue Ridge call
  9. User puts you on hold for 5+ minutes
  10. Docking station not working
  11. Issue resolved w/ PC reboot
  12. PC uptime >10 days
  13. User disconnects on accident
  14. Connection suite update
  15. VPN/RDP issue.
  16. Outlook mailbox permissions
  17. password reset
  18. Internet down because bill wasn't paid
  19. "Can you call me this weekend?"
  20. vendor call required
  21. computer that's 5+ years old
  22. Weeks-old ticket gets resurrected
  23. Site contact replies to ticket they aren't on
  24. User asks for random specific person