(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
I-Handled a difficult situation with empathy
P-Helped a customer in need
R-Suggested an idea that was implemented
P-Demonstrated Serco’s values in action
I-Suggested a process improvement
D-Worked overtime to meet a deadline
I-Promoted a positive work-life balance within the team
R-Provided training to others
P-Helped a new team member get settled
E-Participated in team-building
I-Recognized & rewarded a team member’s achievement
I-Shared knowledge or skills
R-Implemented a new idea
P-Received a customer compliment
D-Contributed to a team goal
E-Found a solution to a recurring problem
R-Gone above and beyond to help a customer
E-Achieved a personal goal
P-Supported a team member’s career development plan
D-Advocated for a team member’s promotion or recognition
