Handled adifficultsituation withempathySupporteda teammemberin needAchievedapersonalgoalImplementeda new ideaAdvocatedfor a teammember’spromotion orrecognitionVolunteeredfor anadditionaltaskWorkedovertimeto meet adeadlineReceived acustomercomplimentFound asolution toa recurringproblemAcknowledgedfor hard workPromoted apositive work-life balancewithin theteamSharedknowledgeor skillsDemonstratedSerco’svalues inactionCelebrateda teammilestoneor successSuggested aprocessimprovementSupported ateam member’scareerdevelopmentplanSuggestedan idea thatwasimplementedParticipatedin team-buildingCollaboratedwith a newcolleagueHelped anew teammemberget settledHelped acustomerin needProvidedtrainingto othersRecognized& rewardeda teammember’sachievementContributedto a teamgoalGone aboveand beyondto help acustomerHandled adifficultsituation withempathySupporteda teammemberin needAchievedapersonalgoalImplementeda new ideaAdvocatedfor a teammember’spromotion orrecognitionVolunteeredfor anadditionaltaskWorkedovertimeto meet adeadlineReceived acustomercomplimentFound asolution toa recurringproblemAcknowledgedfor hard workPromoted apositive work-life balancewithin theteamSharedknowledgeor skillsDemonstratedSerco’svalues inactionCelebrateda teammilestoneor successSuggested aprocessimprovementSupported ateam member’scareerdevelopmentplanSuggestedan idea thatwasimplementedParticipatedin team-buildingCollaboratedwith a newcolleagueHelped anew teammemberget settledHelped acustomerin needProvidedtrainingto othersRecognized& rewardeda teammember’sachievementContributedto a teamgoalGone aboveand beyondto help acustomer

Serco & Proud! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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D
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D
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R
  1. I-Handled a difficult situation with empathy
  2. D-Supported a team member in need
  3. E-Achieved a personal goal
  4. R-Implemented a new idea
  5. D-Advocated for a team member’s promotion or recognition
  6. D-Volunteered for an additional task
  7. D-Worked overtime to meet a deadline
  8. P-Received a customer compliment
  9. E-Found a solution to a recurring problem
  10. E-Acknowledged for hard work
  11. I-Promoted a positive work-life balance within the team
  12. I-Shared knowledge or skills
  13. P-Demonstrated Serco’s values in action
  14. E-Celebrated a team milestone or success
  15. I-Suggested a process improvement
  16. P-Supported a team member’s career development plan
  17. R-Suggested an idea that was implemented
  18. E-Participated in team-building
  19. R-Collaborated with a new colleague
  20. P-Helped a new team member get settled
  21. P-Helped a customer in need
  22. R-Provided training to others
  23. I-Recognized & rewarded a team member’s achievement
  24. D-Contributed to a team goal
  25. R-Gone above and beyond to help a customer