Participatedin team-buildingRecognized& rewardeda teammember’sachievementPromoted apositive work-life balancewithin theteamSupporteda teammemberin needCollaboratedwith a newcolleagueAchievedapersonalgoalProvidedtrainingto othersReceived acustomercomplimentContributedto a teamgoalHelped anew teammemberget settledWorkedovertimeto meet adeadlineAcknowledgedfor hard workCelebrateda teammilestoneor successSharedknowledgeor skillsVolunteeredfor anadditionaltaskHandled adifficultsituation withempathyGone aboveand beyondto help acustomerHelped acustomerin needSupported ateam member’scareerdevelopmentplanImplementeda new ideaFound asolution toa recurringproblemDemonstratedSerco’svalues inactionAdvocatedfor a teammember’spromotion orrecognitionSuggestedan idea thatwasimplementedSuggested aprocessimprovementParticipatedin team-buildingRecognized& rewardeda teammember’sachievementPromoted apositive work-life balancewithin theteamSupporteda teammemberin needCollaboratedwith a newcolleagueAchievedapersonalgoalProvidedtrainingto othersReceived acustomercomplimentContributedto a teamgoalHelped anew teammemberget settledWorkedovertimeto meet adeadlineAcknowledgedfor hard workCelebrateda teammilestoneor successSharedknowledgeor skillsVolunteeredfor anadditionaltaskHandled adifficultsituation withempathyGone aboveand beyondto help acustomerHelped acustomerin needSupported ateam member’scareerdevelopmentplanImplementeda new ideaFound asolution toa recurringproblemDemonstratedSerco’svalues inactionAdvocatedfor a teammember’spromotion orrecognitionSuggestedan idea thatwasimplementedSuggested aprocessimprovement

Serco & Proud! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
E
2
I
3
I
4
D
5
R
6
E
7
R
8
P
9
D
10
P
11
D
12
E
13
E
14
I
15
D
16
I
17
R
18
P
19
P
20
R
21
E
22
P
23
D
24
R
25
I
  1. E-Participated in team-building
  2. I-Recognized & rewarded a team member’s achievement
  3. I-Promoted a positive work-life balance within the team
  4. D-Supported a team member in need
  5. R-Collaborated with a new colleague
  6. E-Achieved a personal goal
  7. R-Provided training to others
  8. P-Received a customer compliment
  9. D-Contributed to a team goal
  10. P-Helped a new team member get settled
  11. D-Worked overtime to meet a deadline
  12. E-Acknowledged for hard work
  13. E-Celebrated a team milestone or success
  14. I-Shared knowledge or skills
  15. D-Volunteered for an additional task
  16. I-Handled a difficult situation with empathy
  17. R-Gone above and beyond to help a customer
  18. P-Helped a customer in need
  19. P-Supported a team member’s career development plan
  20. R-Implemented a new idea
  21. E-Found a solution to a recurring problem
  22. P-Demonstrated Serco’s values in action
  23. D-Advocated for a team member’s promotion or recognition
  24. R-Suggested an idea that was implemented
  25. I-Suggested a process improvement