Volunteeredfor anadditionaltaskAchievedapersonalgoalHelped acustomerin needParticipatedin team-buildingContributedto a teamgoalSharedknowledgeor skillsSupported ateam member’scareerdevelopmentplanFound asolution toa recurringproblemAcknowledgedfor hard workWorkedovertimeto meet adeadlineCelebrateda teammilestoneor successHelped anew teammemberget settledProvidedtrainingto othersDemonstratedSerco’svalues inactionHandled adifficultsituation withempathyRecognized& rewardeda teammember’sachievementSupporteda teammemberin needCollaboratedwith a newcolleagueImplementeda new ideaSuggested aprocessimprovementPromoted apositive work-life balancewithin theteamAdvocatedfor a teammember’spromotion orrecognitionReceived acustomercomplimentSuggestedan idea thatwasimplementedGone aboveand beyondto help acustomerVolunteeredfor anadditionaltaskAchievedapersonalgoalHelped acustomerin needParticipatedin team-buildingContributedto a teamgoalSharedknowledgeor skillsSupported ateam member’scareerdevelopmentplanFound asolution toa recurringproblemAcknowledgedfor hard workWorkedovertimeto meet adeadlineCelebrateda teammilestoneor successHelped anew teammemberget settledProvidedtrainingto othersDemonstratedSerco’svalues inactionHandled adifficultsituation withempathyRecognized& rewardeda teammember’sachievementSupporteda teammemberin needCollaboratedwith a newcolleagueImplementeda new ideaSuggested aprocessimprovementPromoted apositive work-life balancewithin theteamAdvocatedfor a teammember’spromotion orrecognitionReceived acustomercomplimentSuggestedan idea thatwasimplementedGone aboveand beyondto help acustomer

Serco & Proud! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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D
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E
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P
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E
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D
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I
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P
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E
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E
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D
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E
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P
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R
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P
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I
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I
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D
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R
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R
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I
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I
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D
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R
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R
  1. D-Volunteered for an additional task
  2. E-Achieved a personal goal
  3. P-Helped a customer in need
  4. E-Participated in team-building
  5. D-Contributed to a team goal
  6. I-Shared knowledge or skills
  7. P-Supported a team member’s career development plan
  8. E-Found a solution to a recurring problem
  9. E-Acknowledged for hard work
  10. D-Worked overtime to meet a deadline
  11. E-Celebrated a team milestone or success
  12. P-Helped a new team member get settled
  13. R-Provided training to others
  14. P-Demonstrated Serco’s values in action
  15. I-Handled a difficult situation with empathy
  16. I-Recognized & rewarded a team member’s achievement
  17. D-Supported a team member in need
  18. R-Collaborated with a new colleague
  19. R-Implemented a new idea
  20. I-Suggested a process improvement
  21. I-Promoted a positive work-life balance within the team
  22. D-Advocated for a team member’s promotion or recognition
  23. P-Received a customer compliment
  24. R-Suggested an idea that was implemented
  25. R-Gone above and beyond to help a customer