(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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D-Supported a team member in need
R-Gone above and beyond to help a customer
I-Promoted a positive work-life balance within the team
I-Shared knowledge or skills
R-Provided training to others
I-Suggested a process improvement
R-Suggested an idea that was implemented
P-Supported a team member’s career development plan
D-Volunteered for an additional task
P-Received a customer compliment
E-Found a solution to a recurring problem
E-Participated in team-building
D-Advocated for a team member’s promotion or recognition
P-Demonstrated Serco’s values in action
D-Contributed to a team goal
E-Celebrated a team milestone or success
I-Handled a difficult situation with empathy
R-Implemented a new idea
P-Helped a new team member get settled
I-Recognized & rewarded a team member’s achievement
