Received acustomercomplimentSupported ateam member’scareerdevelopmentplanVolunteeredfor anadditionaltaskSharedknowledgeor skillsAcknowledgedfor hard workPromoted apositive work-life balancewithin theteamAdvocatedfor a teammember’spromotion orrecognitionRecognized& rewardeda teammember’sachievementSupporteda teammemberin needParticipatedin team-buildingContributedto a teamgoalAchievedapersonalgoalHelped anew teammemberget settledHelped acustomerin needCelebrateda teammilestoneor successWorkedovertimeto meet adeadlineSuggestedan idea thatwasimplementedHandled adifficultsituation withempathyImplementeda new ideaGone aboveand beyondto help acustomerCollaboratedwith a newcolleagueFound asolution toa recurringproblemDemonstratedSerco’svalues inactionProvidedtrainingto othersSuggested aprocessimprovementReceived acustomercomplimentSupported ateam member’scareerdevelopmentplanVolunteeredfor anadditionaltaskSharedknowledgeor skillsAcknowledgedfor hard workPromoted apositive work-life balancewithin theteamAdvocatedfor a teammember’spromotion orrecognitionRecognized& rewardeda teammember’sachievementSupporteda teammemberin needParticipatedin team-buildingContributedto a teamgoalAchievedapersonalgoalHelped anew teammemberget settledHelped acustomerin needCelebrateda teammilestoneor successWorkedovertimeto meet adeadlineSuggestedan idea thatwasimplementedHandled adifficultsituation withempathyImplementeda new ideaGone aboveand beyondto help acustomerCollaboratedwith a newcolleagueFound asolution toa recurringproblemDemonstratedSerco’svalues inactionProvidedtrainingto othersSuggested aprocessimprovement

Serco & Proud! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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P
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P
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D
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I
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E
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I
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D
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I
9
D
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E
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D
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E
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P
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P
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E
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D
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R
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I
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R
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R
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R
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E
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P
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R
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I
  1. P-Received a customer compliment
  2. P-Supported a team member’s career development plan
  3. D-Volunteered for an additional task
  4. I-Shared knowledge or skills
  5. E-Acknowledged for hard work
  6. I-Promoted a positive work-life balance within the team
  7. D-Advocated for a team member’s promotion or recognition
  8. I-Recognized & rewarded a team member’s achievement
  9. D-Supported a team member in need
  10. E-Participated in team-building
  11. D-Contributed to a team goal
  12. E-Achieved a personal goal
  13. P-Helped a new team member get settled
  14. P-Helped a customer in need
  15. E-Celebrated a team milestone or success
  16. D-Worked overtime to meet a deadline
  17. R-Suggested an idea that was implemented
  18. I-Handled a difficult situation with empathy
  19. R-Implemented a new idea
  20. R-Gone above and beyond to help a customer
  21. R-Collaborated with a new colleague
  22. E-Found a solution to a recurring problem
  23. P-Demonstrated Serco’s values in action
  24. R-Provided training to others
  25. I-Suggested a process improvement