Suggested aprocessimprovementAchievedapersonalgoalRecognized& rewardeda teammember’sachievementSupported ateam member’scareerdevelopmentplanFound asolution toa recurringproblemSharedknowledgeor skillsAcknowledgedfor hard workSuggestedan idea thatwasimplementedParticipatedin team-buildingProvidedtrainingto othersReceived acustomercomplimentContributedto a teamgoalHandled adifficultsituation withempathyDemonstratedSerco’svalues inactionAdvocatedfor a teammember’spromotion orrecognitionVolunteeredfor anadditionaltaskGone aboveand beyondto help acustomerHelped acustomerin needCollaboratedwith a newcolleagueImplementeda new ideaHelped anew teammemberget settledCelebrateda teammilestoneor successSupporteda teammemberin needPromoted apositive work-life balancewithin theteamWorkedovertimeto meet adeadlineSuggested aprocessimprovementAchievedapersonalgoalRecognized& rewardeda teammember’sachievementSupported ateam member’scareerdevelopmentplanFound asolution toa recurringproblemSharedknowledgeor skillsAcknowledgedfor hard workSuggestedan idea thatwasimplementedParticipatedin team-buildingProvidedtrainingto othersReceived acustomercomplimentContributedto a teamgoalHandled adifficultsituation withempathyDemonstratedSerco’svalues inactionAdvocatedfor a teammember’spromotion orrecognitionVolunteeredfor anadditionaltaskGone aboveand beyondto help acustomerHelped acustomerin needCollaboratedwith a newcolleagueImplementeda new ideaHelped anew teammemberget settledCelebrateda teammilestoneor successSupporteda teammemberin needPromoted apositive work-life balancewithin theteamWorkedovertimeto meet adeadline

Serco & Proud! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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I
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E
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I
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P
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E
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I
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E
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R
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E
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R
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P
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D
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I
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P
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D
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D
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R
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P
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R
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R
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P
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E
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D
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I
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D
  1. I-Suggested a process improvement
  2. E-Achieved a personal goal
  3. I-Recognized & rewarded a team member’s achievement
  4. P-Supported a team member’s career development plan
  5. E-Found a solution to a recurring problem
  6. I-Shared knowledge or skills
  7. E-Acknowledged for hard work
  8. R-Suggested an idea that was implemented
  9. E-Participated in team-building
  10. R-Provided training to others
  11. P-Received a customer compliment
  12. D-Contributed to a team goal
  13. I-Handled a difficult situation with empathy
  14. P-Demonstrated Serco’s values in action
  15. D-Advocated for a team member’s promotion or recognition
  16. D-Volunteered for an additional task
  17. R-Gone above and beyond to help a customer
  18. P-Helped a customer in need
  19. R-Collaborated with a new colleague
  20. R-Implemented a new idea
  21. P-Helped a new team member get settled
  22. E-Celebrated a team milestone or success
  23. D-Supported a team member in need
  24. I-Promoted a positive work-life balance within the team
  25. D-Worked overtime to meet a deadline