Recognized& rewardeda teammember’sachievementAdvocatedfor a teammember’spromotion orrecognitionReceived acustomercomplimentHelped anew teammemberget settledAcknowledgedfor hard workGone aboveand beyondto help acustomerSupported ateam member’scareerdevelopmentplanCelebrateda teammilestoneor successAchievedapersonalgoalSupporteda teammemberin needHandled adifficultsituation withempathyDemonstratedSerco’svalues inactionProvidedtrainingto othersPromoted apositive work-life balancewithin theteamHelped acustomerin needFound asolution toa recurringproblemImplementeda new ideaSuggestedan idea thatwasimplementedContributedto a teamgoalSharedknowledgeor skillsWorkedovertimeto meet adeadlineSuggested aprocessimprovementParticipatedin team-buildingCollaboratedwith a newcolleagueVolunteeredfor anadditionaltaskRecognized& rewardeda teammember’sachievementAdvocatedfor a teammember’spromotion orrecognitionReceived acustomercomplimentHelped anew teammemberget settledAcknowledgedfor hard workGone aboveand beyondto help acustomerSupported ateam member’scareerdevelopmentplanCelebrateda teammilestoneor successAchievedapersonalgoalSupporteda teammemberin needHandled adifficultsituation withempathyDemonstratedSerco’svalues inactionProvidedtrainingto othersPromoted apositive work-life balancewithin theteamHelped acustomerin needFound asolution toa recurringproblemImplementeda new ideaSuggestedan idea thatwasimplementedContributedto a teamgoalSharedknowledgeor skillsWorkedovertimeto meet adeadlineSuggested aprocessimprovementParticipatedin team-buildingCollaboratedwith a newcolleagueVolunteeredfor anadditionaltask

Serco & Proud! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
D
3
P
4
P
5
E
6
R
7
P
8
E
9
E
10
D
11
I
12
P
13
R
14
I
15
P
16
E
17
R
18
R
19
D
20
I
21
D
22
I
23
E
24
R
25
D
  1. I-Recognized & rewarded a team member’s achievement
  2. D-Advocated for a team member’s promotion or recognition
  3. P-Received a customer compliment
  4. P-Helped a new team member get settled
  5. E-Acknowledged for hard work
  6. R-Gone above and beyond to help a customer
  7. P-Supported a team member’s career development plan
  8. E-Celebrated a team milestone or success
  9. E-Achieved a personal goal
  10. D-Supported a team member in need
  11. I-Handled a difficult situation with empathy
  12. P-Demonstrated Serco’s values in action
  13. R-Provided training to others
  14. I-Promoted a positive work-life balance within the team
  15. P-Helped a customer in need
  16. E-Found a solution to a recurring problem
  17. R-Implemented a new idea
  18. R-Suggested an idea that was implemented
  19. D-Contributed to a team goal
  20. I-Shared knowledge or skills
  21. D-Worked overtime to meet a deadline
  22. I-Suggested a process improvement
  23. E-Participated in team-building
  24. R-Collaborated with a new colleague
  25. D-Volunteered for an additional task