Supporteda teammemberin needHelped anew teammemberget settledReceived acustomercomplimentCelebrateda teammilestoneor successDemonstratedSerco’svalues inactionHandled adifficultsituation withempathyPromoted apositive work-life balancewithin theteamContributedto a teamgoalWorkedovertimeto meet adeadlineCollaboratedwith a newcolleagueSuggested aprocessimprovementSupported ateam member’scareerdevelopmentplanProvidedtrainingto othersAcknowledgedfor hard workImplementeda new ideaFound asolution toa recurringproblemParticipatedin team-buildingSharedknowledgeor skillsAdvocatedfor a teammember’spromotion orrecognitionRecognized& rewardeda teammember’sachievementHelped acustomerin needVolunteeredfor anadditionaltaskSuggestedan idea thatwasimplementedGone aboveand beyondto help acustomerAchievedapersonalgoalSupporteda teammemberin needHelped anew teammemberget settledReceived acustomercomplimentCelebrateda teammilestoneor successDemonstratedSerco’svalues inactionHandled adifficultsituation withempathyPromoted apositive work-life balancewithin theteamContributedto a teamgoalWorkedovertimeto meet adeadlineCollaboratedwith a newcolleagueSuggested aprocessimprovementSupported ateam member’scareerdevelopmentplanProvidedtrainingto othersAcknowledgedfor hard workImplementeda new ideaFound asolution toa recurringproblemParticipatedin team-buildingSharedknowledgeor skillsAdvocatedfor a teammember’spromotion orrecognitionRecognized& rewardeda teammember’sachievementHelped acustomerin needVolunteeredfor anadditionaltaskSuggestedan idea thatwasimplementedGone aboveand beyondto help acustomerAchievedapersonalgoal

Serco & Proud! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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D
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P
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P
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E
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P
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I
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I
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D
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D
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R
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I
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P
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R
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E
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R
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E
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E
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I
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D
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I
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P
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D
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R
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R
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E
  1. D-Supported a team member in need
  2. P-Helped a new team member get settled
  3. P-Received a customer compliment
  4. E-Celebrated a team milestone or success
  5. P-Demonstrated Serco’s values in action
  6. I-Handled a difficult situation with empathy
  7. I-Promoted a positive work-life balance within the team
  8. D-Contributed to a team goal
  9. D-Worked overtime to meet a deadline
  10. R-Collaborated with a new colleague
  11. I-Suggested a process improvement
  12. P-Supported a team member’s career development plan
  13. R-Provided training to others
  14. E-Acknowledged for hard work
  15. R-Implemented a new idea
  16. E-Found a solution to a recurring problem
  17. E-Participated in team-building
  18. I-Shared knowledge or skills
  19. D-Advocated for a team member’s promotion or recognition
  20. I-Recognized & rewarded a team member’s achievement
  21. P-Helped a customer in need
  22. D-Volunteered for an additional task
  23. R-Suggested an idea that was implemented
  24. R-Gone above and beyond to help a customer
  25. E-Achieved a personal goal