BHcompleteCHEWINGFAXTONES"I'm new Idon't knowwhat todo""Whatis that"3Voicemailsin a rowrecordingstates holdtimeexceeds 10minuteshas totransferto billing"Youshouldknow if weaccept it"BIGSIGHrefusallists offevery apptavailablethat day"Nothanks"*click*hangsup mid-sentenceRamblesabout officeprotocol fornew patientslast namelooks likethe wholealphabetKeepsasking if it'sfor new orestablishedHEAVYBREATHING"I'm notallowed totalk toyou""Wealreadydid this"Doesn'tknow whatthe providerprovidespicks upfrom holdandhangs upHave to askthem if thesupervisorschedulesappointmentsasks forpatientname anddate of birthBHcompleteCHEWINGFAXTONES"I'm new Idon't knowwhat todo""Whatis that"3Voicemailsin a rowrecordingstates holdtimeexceeds 10minuteshas totransferto billing"Youshouldknow if weaccept it"BIGSIGHrefusallists offevery apptavailablethat day"Nothanks"*click*hangsup mid-sentenceRamblesabout officeprotocol fornew patientslast namelooks likethe wholealphabetKeepsasking if it'sfor new orestablishedHEAVYBREATHING"I'm notallowed totalk toyou""Wealreadydid this"Doesn'tknow whatthe providerprovidespicks upfrom holdandhangs upHave to askthem if thesupervisorschedulesappointmentsasks forpatientname anddate of birth

Pain in the Brain BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. BH complete
  2. CHEWING
  3. FAX TONES
  4. "I'm new I don't know what to do"
  5. "What is that"
  6. 3 Voicemails in a row
  7. recording states hold time exceeds 10 minutes
  8. has to transfer to billing
  9. "You should know if we accept it"
  10. BIG SIGH
  11. refusal
  12. lists off every appt available that day
  13. "No thanks" *click*
  14. hangs up mid-sentence
  15. Rambles about office protocol for new patients
  16. last name looks like the whole alphabet
  17. Keeps asking if it's for new or established
  18. HEAVY BREATHING
  19. "I'm not allowed to talk to you"
  20. "We already did this"
  21. Doesn't know what the provider provides
  22. picks up from hold and hangs up
  23. Have to ask them if the supervisor schedules appointments
  24. asks for patient name and date of birth