"Wealreadydid this"hangsup mid-sentence"I'm notallowed totalk toyou"FAXTONESKeepsasking if it'sfor new orestablishedHave to askthem if thesupervisorschedulesappointmentsCHEWINGBHcompleteBIGSIGHlists offevery apptavailablethat dayRamblesabout officeprotocol fornew patients"I'm new Idon't knowwhat todo"picks upfrom holdandhangs up"Nothanks"*click*recordingstates holdtimeexceeds 10minuteslast namelooks likethe wholealphabetHEAVYBREATHINGhas totransferto billing"Whatis that"refusal3Voicemailsin a rowDoesn'tknow whatthe providerprovidesasks forpatientname anddate of birth"Youshouldknow if weaccept it""Wealreadydid this"hangsup mid-sentence"I'm notallowed totalk toyou"FAXTONESKeepsasking if it'sfor new orestablishedHave to askthem if thesupervisorschedulesappointmentsCHEWINGBHcompleteBIGSIGHlists offevery apptavailablethat dayRamblesabout officeprotocol fornew patients"I'm new Idon't knowwhat todo"picks upfrom holdandhangs up"Nothanks"*click*recordingstates holdtimeexceeds 10minuteslast namelooks likethe wholealphabetHEAVYBREATHINGhas totransferto billing"Whatis that"refusal3Voicemailsin a rowDoesn'tknow whatthe providerprovidesasks forpatientname anddate of birth"Youshouldknow if weaccept it"

Pain in the Brain BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "We already did this"
  2. hangs up mid-sentence
  3. "I'm not allowed to talk to you"
  4. FAX TONES
  5. Keeps asking if it's for new or established
  6. Have to ask them if the supervisor schedules appointments
  7. CHEWING
  8. BH complete
  9. BIG SIGH
  10. lists off every appt available that day
  11. Rambles about office protocol for new patients
  12. "I'm new I don't know what to do"
  13. picks up from hold and hangs up
  14. "No thanks" *click*
  15. recording states hold time exceeds 10 minutes
  16. last name looks like the whole alphabet
  17. HEAVY BREATHING
  18. has to transfer to billing
  19. "What is that"
  20. refusal
  21. 3 Voicemails in a row
  22. Doesn't know what the provider provides
  23. asks for patient name and date of birth
  24. "You should know if we accept it"