"Whatis that""Nothanks"*click*HEAVYBREATHINGKeepsasking if it'sfor new orestablishedCHEWING3Voicemailsin a rowhangsup mid-sentenceBIGSIGH"I'm new Idon't knowwhat todo"lists offevery apptavailablethat dayDoesn'tknow whatthe providerprovidesHave to askthem if thesupervisorschedulesappointmentsFAXTONESpicks upfrom holdandhangs uplast namelooks likethe wholealphabetasks forpatientname anddate of birth"Wealreadydid this""I'm notallowed totalk toyou"BHcompletehas totransferto billingrefusalRamblesabout officeprotocol fornew patientsrecordingstates holdtimeexceeds 10minutes"Youshouldknow if weaccept it""Whatis that""Nothanks"*click*HEAVYBREATHINGKeepsasking if it'sfor new orestablishedCHEWING3Voicemailsin a rowhangsup mid-sentenceBIGSIGH"I'm new Idon't knowwhat todo"lists offevery apptavailablethat dayDoesn'tknow whatthe providerprovidesHave to askthem if thesupervisorschedulesappointmentsFAXTONESpicks upfrom holdandhangs uplast namelooks likethe wholealphabetasks forpatientname anddate of birth"Wealreadydid this""I'm notallowed totalk toyou"BHcompletehas totransferto billingrefusalRamblesabout officeprotocol fornew patientsrecordingstates holdtimeexceeds 10minutes"Youshouldknow if weaccept it"

Pain in the Brain BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "What is that"
  2. "No thanks" *click*
  3. HEAVY BREATHING
  4. Keeps asking if it's for new or established
  5. CHEWING
  6. 3 Voicemails in a row
  7. hangs up mid-sentence
  8. BIG SIGH
  9. "I'm new I don't know what to do"
  10. lists off every appt available that day
  11. Doesn't know what the provider provides
  12. Have to ask them if the supervisor schedules appointments
  13. FAX TONES
  14. picks up from hold and hangs up
  15. last name looks like the whole alphabet
  16. asks for patient name and date of birth
  17. "We already did this"
  18. "I'm not allowed to talk to you"
  19. BH complete
  20. has to transfer to billing
  21. refusal
  22. Rambles about office protocol for new patients
  23. recording states hold time exceeds 10 minutes
  24. "You should know if we accept it"