"Wealreadydid this"hangsup mid-sentenceFAXTONESasks forpatientname anddate of birthhas totransferto billingBIGSIGH"I'm notallowed totalk toyou"CHEWINGBHcomplete3Voicemailsin a row"Youshouldknow if weaccept it""I'm new Idon't knowwhat todo""Whatis that"Doesn'tknow whatthe providerprovidesHave to askthem if thesupervisorschedulesappointmentsKeepsasking if it'sfor new orestablishedrefusal"Nothanks"*click*picks upfrom holdandhangs uplists offevery apptavailablethat dayRamblesabout officeprotocol fornew patientsHEAVYBREATHINGlast namelooks likethe wholealphabetrecordingstates holdtimeexceeds 10minutes"Wealreadydid this"hangsup mid-sentenceFAXTONESasks forpatientname anddate of birthhas totransferto billingBIGSIGH"I'm notallowed totalk toyou"CHEWINGBHcomplete3Voicemailsin a row"Youshouldknow if weaccept it""I'm new Idon't knowwhat todo""Whatis that"Doesn'tknow whatthe providerprovidesHave to askthem if thesupervisorschedulesappointmentsKeepsasking if it'sfor new orestablishedrefusal"Nothanks"*click*picks upfrom holdandhangs uplists offevery apptavailablethat dayRamblesabout officeprotocol fornew patientsHEAVYBREATHINGlast namelooks likethe wholealphabetrecordingstates holdtimeexceeds 10minutes

Pain in the Brain BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "We already did this"
  2. hangs up mid-sentence
  3. FAX TONES
  4. asks for patient name and date of birth
  5. has to transfer to billing
  6. BIG SIGH
  7. "I'm not allowed to talk to you"
  8. CHEWING
  9. BH complete
  10. 3 Voicemails in a row
  11. "You should know if we accept it"
  12. "I'm new I don't know what to do"
  13. "What is that"
  14. Doesn't know what the provider provides
  15. Have to ask them if the supervisor schedules appointments
  16. Keeps asking if it's for new or established
  17. refusal
  18. "No thanks" *click*
  19. picks up from hold and hangs up
  20. lists off every appt available that day
  21. Rambles about office protocol for new patients
  22. HEAVY BREATHING
  23. last name looks like the whole alphabet
  24. recording states hold time exceeds 10 minutes