picks upfrom holdandhangs upDoesn'tknow whatthe providerprovidesasks forpatientname anddate of birth"I'm new Idon't knowwhat todo"Ramblesabout officeprotocol fornew patientsBHcompletelists offevery apptavailablethat dayKeepsasking if it'sfor new orestablishedlast namelooks likethe wholealphabet"Youshouldknow if weaccept it"3Voicemailsin a row"Whatis that"Have to askthem if thesupervisorschedulesappointments"Nothanks"*click*refusal"I'm notallowed totalk toyou"hangsup mid-sentenceBIGSIGHrecordingstates holdtimeexceeds 10minutes"Wealreadydid this"CHEWINGFAXTONEShas totransferto billingHEAVYBREATHINGpicks upfrom holdandhangs upDoesn'tknow whatthe providerprovidesasks forpatientname anddate of birth"I'm new Idon't knowwhat todo"Ramblesabout officeprotocol fornew patientsBHcompletelists offevery apptavailablethat dayKeepsasking if it'sfor new orestablishedlast namelooks likethe wholealphabet"Youshouldknow if weaccept it"3Voicemailsin a row"Whatis that"Have to askthem if thesupervisorschedulesappointments"Nothanks"*click*refusal"I'm notallowed totalk toyou"hangsup mid-sentenceBIGSIGHrecordingstates holdtimeexceeds 10minutes"Wealreadydid this"CHEWINGFAXTONEShas totransferto billingHEAVYBREATHING

Pain in the Brain BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. picks up from hold and hangs up
  2. Doesn't know what the provider provides
  3. asks for patient name and date of birth
  4. "I'm new I don't know what to do"
  5. Rambles about office protocol for new patients
  6. BH complete
  7. lists off every appt available that day
  8. Keeps asking if it's for new or established
  9. last name looks like the whole alphabet
  10. "You should know if we accept it"
  11. 3 Voicemails in a row
  12. "What is that"
  13. Have to ask them if the supervisor schedules appointments
  14. "No thanks" *click*
  15. refusal
  16. "I'm not allowed to talk to you"
  17. hangs up mid-sentence
  18. BIG SIGH
  19. recording states hold time exceeds 10 minutes
  20. "We already did this"
  21. CHEWING
  22. FAX TONES
  23. has to transfer to billing
  24. HEAVY BREATHING