"Youshouldknow if weaccept it""Wealreadydid this"CHEWINGlast namelooks likethe wholealphabetasks forpatientname anddate of birthRamblesabout officeprotocol fornew patients"Whatis that"lists offevery apptavailablethat dayrecordingstates holdtimeexceeds 10minutes"I'm new Idon't knowwhat todo"Doesn'tknow whatthe providerprovidespicks upfrom holdandhangs upHEAVYBREATHING3Voicemailsin a rowBHcompletehas totransferto billingBIGSIGHFAXTONESrefusal"I'm notallowed totalk toyou"hangsup mid-sentence"Nothanks"*click*Keepsasking if it'sfor new orestablishedHave to askthem if thesupervisorschedulesappointments"Youshouldknow if weaccept it""Wealreadydid this"CHEWINGlast namelooks likethe wholealphabetasks forpatientname anddate of birthRamblesabout officeprotocol fornew patients"Whatis that"lists offevery apptavailablethat dayrecordingstates holdtimeexceeds 10minutes"I'm new Idon't knowwhat todo"Doesn'tknow whatthe providerprovidespicks upfrom holdandhangs upHEAVYBREATHING3Voicemailsin a rowBHcompletehas totransferto billingBIGSIGHFAXTONESrefusal"I'm notallowed totalk toyou"hangsup mid-sentence"Nothanks"*click*Keepsasking if it'sfor new orestablishedHave to askthem if thesupervisorschedulesappointments

Pain in the Brain BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "You should know if we accept it"
  2. "We already did this"
  3. CHEWING
  4. last name looks like the whole alphabet
  5. asks for patient name and date of birth
  6. Rambles about office protocol for new patients
  7. "What is that"
  8. lists off every appt available that day
  9. recording states hold time exceeds 10 minutes
  10. "I'm new I don't know what to do"
  11. Doesn't know what the provider provides
  12. picks up from hold and hangs up
  13. HEAVY BREATHING
  14. 3 Voicemails in a row
  15. BH complete
  16. has to transfer to billing
  17. BIG SIGH
  18. FAX TONES
  19. refusal
  20. "I'm not allowed to talk to you"
  21. hangs up mid-sentence
  22. "No thanks" *click*
  23. Keeps asking if it's for new or established
  24. Have to ask them if the supervisor schedules appointments