Agreement to SOA (B1) PPO Compliance Licensed agent Read disclaimers (F1) Used correct disposition (E2) Plan presentation (B4) Needs analysis (B3) Enrollment Cold transfer Coaching Provided the greeting within 10 seconds (A1) Followed HIPAA guidelines (F1) Confirmed Medicare eligible (B2) PDP Utilized resources (C1) Exceeds MAPD Ready to sell Complete enrollment accurately (C2) Demographics (A2) Follow scripting (D4) Set call agenda (A4) Active listening (D2) Meets Overcome objections (B5) Checked in with caller within 90 seconds (D1) Monthly Premium (B) Complete notes for lead (B6) 103% Avoid dead air (D4) Referred to the caller by name (D3) Does not meets Warm transfer Avoided the use of acronyms (D3) DSNP Closed call appropriately (E1) Partially meets 95% Coverage outside of US (B4) HMO Provided hours of operations (E1) Eligibility POA Agreement to SOA (B1) PPO Compliance Licensed agent Read disclaimers (F1) Used correct disposition (E2) Plan presentation (B4) Needs analysis (B3) Enrollment Cold transfer Coaching Provided the greeting within 10 seconds (A1) Followed HIPAA guidelines (F1) Confirmed Medicare eligible (B2) PDP Utilized resources (C1) Exceeds MAPD Ready to sell Complete enrollment accurately (C2) Demographics (A2) Follow scripting (D4) Set call agenda (A4) Active listening (D2) Meets Overcome objections (B5) Checked in with caller within 90 seconds (D1) Monthly Premium (B) Complete notes for lead (B6) 103% Avoid dead air (D4) Referred to the caller by name (D3) Does not meets Warm transfer Avoided the use of acronyms (D3) DSNP Closed call appropriately (E1) Partially meets 95% Coverage outside of US (B4) HMO Provided hours of operations (E1) Eligibility POA
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Agreement to SOA (B1)
PPO
Compliance
Licensed agent
Read disclaimers (F1)
Used correct disposition (E2)
Plan presentation (B4)
Needs analysis (B3)
Enrollment
Cold transfer
Coaching
Provided the greeting within 10 seconds (A1)
Followed HIPAA guidelines (F1)
Confirmed Medicare eligible (B2)
PDP
Utilized resources (C1)
Exceeds
MAPD
Ready to sell
Complete enrollment accurately (C2)
Demographics (A2)
Follow scripting (D4)
Set call agenda (A4)
Active listening (D2)
Meets
Overcome objections (B5)
Checked in with caller within 90 seconds (D1)
Monthly Premium (B)
Complete notes for lead (B6)
103%
Avoid dead air (D4)
Referred to the caller by name (D3)
Does not meets
Warm transfer
Avoided the use of acronyms (D3)
DSNP
Closed call appropriately (E1)
Partially meets
95%
Coverage outside of US (B4)
HMO
Provided hours of operations (E1)
Eligibility
POA