95%HMOFollowedHIPAAguidelines(F1)PartiallymeetsMonthlyPremium(B)CoachingConfirmedMedicareeligible(B2)Needsanalysis(B3)MeetsReadyto sellActivelistening(D2)PPODSNPAgreementto SOA(B1)Utilizedresources(C1)Usedcorrectdisposition(E2)Coverageoutside ofUS (B4)Set callagenda(A4)Completeenrollmentaccurately(C2)EnrollmentLicensedagentDoesnotmeetsWarmtransferPDPEligibilityClosed callappropriately(E1)Providedhours ofoperations(E1)103%Avoiddeadair (D4)Planpresentation(B4)Readdisclaimers(F1)Overcomeobjections(B5)Referredto thecaller byname (D3)ExceedsColdtransferPOAMAPDProvided thegreetingwithin 10seconds(A1)Avoidedthe use ofacronyms(D3)Checked inwith callerwithin 90seconds(D1)Demographics(A2)ComplianceCompletenotes forlead (B6)Followscripting(D4)95%HMOFollowedHIPAAguidelines(F1)PartiallymeetsMonthlyPremium(B)CoachingConfirmedMedicareeligible(B2)Needsanalysis(B3)MeetsReadyto sellActivelistening(D2)PPODSNPAgreementto SOA(B1)Utilizedresources(C1)Usedcorrectdisposition(E2)Coverageoutside ofUS (B4)Set callagenda(A4)Completeenrollmentaccurately(C2)EnrollmentLicensedagentDoesnotmeetsWarmtransferPDPEligibilityClosed callappropriately(E1)Providedhours ofoperations(E1)103%Avoiddeadair (D4)Planpresentation(B4)Readdisclaimers(F1)Overcomeobjections(B5)Referredto thecaller byname (D3)ExceedsColdtransferPOAMAPDProvided thegreetingwithin 10seconds(A1)Avoidedthe use ofacronyms(D3)Checked inwith callerwithin 90seconds(D1)Demographics(A2)ComplianceCompletenotes forlead (B6)Followscripting(D4)

QA Aetna Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
  1. 95%
  2. HMO
  3. Followed HIPAA guidelines (F1)
  4. Partially meets
  5. Monthly Premium (B)
  6. Coaching
  7. Confirmed Medicare eligible (B2)
  8. Needs analysis (B3)
  9. Meets
  10. Ready to sell
  11. Active listening (D2)
  12. PPO
  13. DSNP
  14. Agreement to SOA (B1)
  15. Utilized resources (C1)
  16. Used correct disposition (E2)
  17. Coverage outside of US (B4)
  18. Set call agenda (A4)
  19. Complete enrollment accurately (C2)
  20. Enrollment
  21. Licensed agent
  22. Does not meets
  23. Warm transfer
  24. PDP
  25. Eligibility
  26. Closed call appropriately (E1)
  27. Provided hours of operations (E1)
  28. 103%
  29. Avoid dead air (D4)
  30. Plan presentation (B4)
  31. Read disclaimers (F1)
  32. Overcome objections (B5)
  33. Referred to the caller by name (D3)
  34. Exceeds
  35. Cold transfer
  36. POA
  37. MAPD
  38. Provided the greeting within 10 seconds (A1)
  39. Avoided the use of acronyms (D3)
  40. Checked in with caller within 90 seconds (D1)
  41. Demographics (A2)
  42. Compliance
  43. Complete notes for lead (B6)
  44. Follow scripting (D4)