EnrollmentPDPPartiallymeetsAvoidedthe use ofacronyms(D3)103%POACompleteenrollmentaccurately(C2)Set callagenda(A4)DSNPDoesnotmeetsHMOColdtransfer95%Agreementto SOA(B1)Coverageoutside ofUS (B4)LicensedagentReadyto sellFollowscripting(D4)Closed callappropriately(E1)Completenotes forlead (B6)Planpresentation(B4)CoachingFollowedHIPAAguidelines(F1)Needsanalysis(B3)Utilizedresources(C1)MeetsChecked inwith callerwithin 90seconds(D1)PPOOvercomeobjections(B5)WarmtransferAvoiddeadair (D4)ComplianceConfirmedMedicareeligible(B2)Readdisclaimers(F1)Demographics(A2)Usedcorrectdisposition(E2)Referredto thecaller byname (D3)Providedhours ofoperations(E1)ExceedsMAPDProvided thegreetingwithin 10seconds(A1)MonthlyPremium(B)Activelistening(D2)EligibilityEnrollmentPDPPartiallymeetsAvoidedthe use ofacronyms(D3)103%POACompleteenrollmentaccurately(C2)Set callagenda(A4)DSNPDoesnotmeetsHMOColdtransfer95%Agreementto SOA(B1)Coverageoutside ofUS (B4)LicensedagentReadyto sellFollowscripting(D4)Closed callappropriately(E1)Completenotes forlead (B6)Planpresentation(B4)CoachingFollowedHIPAAguidelines(F1)Needsanalysis(B3)Utilizedresources(C1)MeetsChecked inwith callerwithin 90seconds(D1)PPOOvercomeobjections(B5)WarmtransferAvoiddeadair (D4)ComplianceConfirmedMedicareeligible(B2)Readdisclaimers(F1)Demographics(A2)Usedcorrectdisposition(E2)Referredto thecaller byname (D3)Providedhours ofoperations(E1)ExceedsMAPDProvided thegreetingwithin 10seconds(A1)MonthlyPremium(B)Activelistening(D2)Eligibility

QA Aetna Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enrollment
  2. PDP
  3. Partially meets
  4. Avoided the use of acronyms (D3)
  5. 103%
  6. POA
  7. Complete enrollment accurately (C2)
  8. Set call agenda (A4)
  9. DSNP
  10. Does not meets
  11. HMO
  12. Cold transfer
  13. 95%
  14. Agreement to SOA (B1)
  15. Coverage outside of US (B4)
  16. Licensed agent
  17. Ready to sell
  18. Follow scripting (D4)
  19. Closed call appropriately (E1)
  20. Complete notes for lead (B6)
  21. Plan presentation (B4)
  22. Coaching
  23. Followed HIPAA guidelines (F1)
  24. Needs analysis (B3)
  25. Utilized resources (C1)
  26. Meets
  27. Checked in with caller within 90 seconds (D1)
  28. PPO
  29. Overcome objections (B5)
  30. Warm transfer
  31. Avoid dead air (D4)
  32. Compliance
  33. Confirmed Medicare eligible (B2)
  34. Read disclaimers (F1)
  35. Demographics (A2)
  36. Used correct disposition (E2)
  37. Referred to the caller by name (D3)
  38. Provided hours of operations (E1)
  39. Exceeds
  40. MAPD
  41. Provided the greeting within 10 seconds (A1)
  42. Monthly Premium (B)
  43. Active listening (D2)
  44. Eligibility