Referredto thecaller byname (D3)PDPCoachingEnrollmentDoesnotmeetsLicensedagentActivelistening(D2)Set callagenda(A4)Demographics(A2)Overcomeobjections(B5)Agreementto SOA(B1)HMOPlanpresentation(B4)103%Coverageoutside ofUS (B4)WarmtransferPPOMonthlyPremium(B)MeetsFollowscripting(D4)Completeenrollmentaccurately(C2)Avoidedthe use ofacronyms(D3)POAEligibilityComplianceAvoiddeadair (D4)Provided thegreetingwithin 10seconds(A1)Usedcorrectdisposition(E2)Checked inwith callerwithin 90seconds(D1)Providedhours ofoperations(E1)Needsanalysis(B3)ColdtransferCompletenotes forlead (B6)95%ExceedsFollowedHIPAAguidelines(F1)Readyto sellMAPDConfirmedMedicareeligible(B2)DSNPPartiallymeetsClosed callappropriately(E1)Utilizedresources(C1)Readdisclaimers(F1)Referredto thecaller byname (D3)PDPCoachingEnrollmentDoesnotmeetsLicensedagentActivelistening(D2)Set callagenda(A4)Demographics(A2)Overcomeobjections(B5)Agreementto SOA(B1)HMOPlanpresentation(B4)103%Coverageoutside ofUS (B4)WarmtransferPPOMonthlyPremium(B)MeetsFollowscripting(D4)Completeenrollmentaccurately(C2)Avoidedthe use ofacronyms(D3)POAEligibilityComplianceAvoiddeadair (D4)Provided thegreetingwithin 10seconds(A1)Usedcorrectdisposition(E2)Checked inwith callerwithin 90seconds(D1)Providedhours ofoperations(E1)Needsanalysis(B3)ColdtransferCompletenotes forlead (B6)95%ExceedsFollowedHIPAAguidelines(F1)Readyto sellMAPDConfirmedMedicareeligible(B2)DSNPPartiallymeetsClosed callappropriately(E1)Utilizedresources(C1)Readdisclaimers(F1)

QA Aetna Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Referred to the caller by name (D3)
  2. PDP
  3. Coaching
  4. Enrollment
  5. Does not meets
  6. Licensed agent
  7. Active listening (D2)
  8. Set call agenda (A4)
  9. Demographics (A2)
  10. Overcome objections (B5)
  11. Agreement to SOA (B1)
  12. HMO
  13. Plan presentation (B4)
  14. 103%
  15. Coverage outside of US (B4)
  16. Warm transfer
  17. PPO
  18. Monthly Premium (B)
  19. Meets
  20. Follow scripting (D4)
  21. Complete enrollment accurately (C2)
  22. Avoided the use of acronyms (D3)
  23. POA
  24. Eligibility
  25. Compliance
  26. Avoid dead air (D4)
  27. Provided the greeting within 10 seconds (A1)
  28. Used correct disposition (E2)
  29. Checked in with caller within 90 seconds (D1)
  30. Provided hours of operations (E1)
  31. Needs analysis (B3)
  32. Cold transfer
  33. Complete notes for lead (B6)
  34. 95%
  35. Exceeds
  36. Followed HIPAA guidelines (F1)
  37. Ready to sell
  38. MAPD
  39. Confirmed Medicare eligible (B2)
  40. DSNP
  41. Partially meets
  42. Closed call appropriately (E1)
  43. Utilized resources (C1)
  44. Read disclaimers (F1)