QA Aetna Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Used correct disposition (E2)
2. Provided the greeting within 10 seconds (A1)
3. Provided hours of operations (E1)
4. Closed call appropriately (E1)
5. Does not meets
6. Confirmed Medicare eligible (B2)
7. Follow scripting (D4)
8. MAPD
9. Compliance
10. Monthly Premium (B)
11. Complete notes for lead (B6)
12. Cold transfer
13. Set call agenda (A4)
14. Utilized resources (C1)
15. Exceeds
16. Ready to sell
17. Needs analysis (B3)
18. Demographics (A2)
19. POA
20. Licensed agent
21. Plan presentation (B4)
22. Followed HIPAA guidelines (F1)
23. Coaching
24. Active listening (D2)
25. Overcome objections (B5)
26. Read disclaimers (F1)
27. Complete enrollment accurately (C2)
28. 103%
29. Coverage outside of US (B4)
30. Eligibility
31. Agreement to SOA (B1)
32. 95%
33. DSNP
34. Partially meets
35. Referred to the caller by name (D3)
36. Checked in with caller within 90 seconds (D1)
37. Warm transfer
38. PDP
39. HMO
40. Avoided the use of acronyms (D3)
41. Avoid dead air (D4)
42. Meets
43. PPO
44. Enrollment