QA Aetna Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Exceeds
2. Active listening (D2)
3. HMO
4. Provided hours of operations (E1)
5. Does not meets
6. Complete enrollment accurately (C2)
7. MAPD
8. Plan presentation (B4)
9. Licensed agent
10. Follow scripting (D4)
11. Compliance
12. Utilized resources (C1)
13. Avoided the use of acronyms (D3)
14. Monthly Premium (B)
15. Needs analysis (B3)
16. Followed HIPAA guidelines (F1)
17. Closed call appropriately (E1)
18. DSNP
19. Complete notes for lead (B6)
20. Eligibility
21. Checked in with caller within 90 seconds (D1)
22. Coaching
23. POA
24. 95%
25. Avoid dead air (D4)
26. 103%
27. Provided the greeting within 10 seconds (A1)
28. Overcome objections (B5)
29. Partially meets
30. Used correct disposition (E2)
31. Meets
32. Confirmed Medicare eligible (B2)
33. PPO
34. Set call agenda (A4)
35. Demographics (A2)
36. Read disclaimers (F1)
37. Warm transfer
38. Ready to sell
39. Agreement to SOA (B1)
40. Referred to the caller by name (D3)
41. Coverage outside of US (B4)
42. PDP
43. Cold transfer
44. Enrollment