Usedcorrectdisposition(E2)Checked inwith callerwithin 90seconds(D1)ComplianceDemographics(A2)PartiallymeetsHMOExceedsActivelistening(D2)CoachingMAPDProvided thegreetingwithin 10seconds(A1)POAAvoidedthe use ofacronyms(D3)Completeenrollmentaccurately(C2)103%Referredto thecaller byname (D3)Agreementto SOA(B1)Readdisclaimers(F1)Overcomeobjections(B5)Providedhours ofoperations(E1)EnrollmentFollowscripting(D4)DoesnotmeetsMeetsClosed callappropriately(E1)Utilizedresources(C1)95%EligibilityPDPSet callagenda(A4)ConfirmedMedicareeligible(B2)MonthlyPremium(B)Completenotes forlead (B6)Needsanalysis(B3)Planpresentation(B4)PPOColdtransferWarmtransferAvoiddeadair (D4)FollowedHIPAAguidelines(F1)DSNPLicensedagentReadyto sellCoverageoutside ofUS (B4)Usedcorrectdisposition(E2)Checked inwith callerwithin 90seconds(D1)ComplianceDemographics(A2)PartiallymeetsHMOExceedsActivelistening(D2)CoachingMAPDProvided thegreetingwithin 10seconds(A1)POAAvoidedthe use ofacronyms(D3)Completeenrollmentaccurately(C2)103%Referredto thecaller byname (D3)Agreementto SOA(B1)Readdisclaimers(F1)Overcomeobjections(B5)Providedhours ofoperations(E1)EnrollmentFollowscripting(D4)DoesnotmeetsMeetsClosed callappropriately(E1)Utilizedresources(C1)95%EligibilityPDPSet callagenda(A4)ConfirmedMedicareeligible(B2)MonthlyPremium(B)Completenotes forlead (B6)Needsanalysis(B3)Planpresentation(B4)PPOColdtransferWarmtransferAvoiddeadair (D4)FollowedHIPAAguidelines(F1)DSNPLicensedagentReadyto sellCoverageoutside ofUS (B4)

QA Aetna Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used correct disposition (E2)
  2. Checked in with caller within 90 seconds (D1)
  3. Compliance
  4. Demographics (A2)
  5. Partially meets
  6. HMO
  7. Exceeds
  8. Active listening (D2)
  9. Coaching
  10. MAPD
  11. Provided the greeting within 10 seconds (A1)
  12. POA
  13. Avoided the use of acronyms (D3)
  14. Complete enrollment accurately (C2)
  15. 103%
  16. Referred to the caller by name (D3)
  17. Agreement to SOA (B1)
  18. Read disclaimers (F1)
  19. Overcome objections (B5)
  20. Provided hours of operations (E1)
  21. Enrollment
  22. Follow scripting (D4)
  23. Does not meets
  24. Meets
  25. Closed call appropriately (E1)
  26. Utilized resources (C1)
  27. 95%
  28. Eligibility
  29. PDP
  30. Set call agenda (A4)
  31. Confirmed Medicare eligible (B2)
  32. Monthly Premium (B)
  33. Complete notes for lead (B6)
  34. Needs analysis (B3)
  35. Plan presentation (B4)
  36. PPO
  37. Cold transfer
  38. Warm transfer
  39. Avoid dead air (D4)
  40. Followed HIPAA guidelines (F1)
  41. DSNP
  42. Licensed agent
  43. Ready to sell
  44. Coverage outside of US (B4)