Equipment returned late Customer calls us, but thinks we're a particular store Retailer too hot/cold Put phone in face Code Grey: parent runs off to look for child Asking for Bendigo Bank Customer hovers at desk Asking for a florist Child climbing across KKs Asking for stock of a particular store KK hirers going against policy "Which of these is better?" [between retailers] Power tools/loud construction during trade Store open late/closed early "Why can't you just do a page?" Customer complains shop is closed [worker on break] Demands to speak to manager/centre management Certain a store is in the centre when not true "Why is x shop closed, just tell them to open" Parenting someone else's child "Why is there a service fee? That's ridiculous!" Wrong direction after given directions "Why doesn't [retailer] have a phone number?" Doing a PA announcement Hard to hear accents Mecca code white Customer walks away while giving directions "Just transfer the call [to retailer]" Customer gets name of shop wrong Radio plays "I Want it That Way" Something wrong with the toilets "I got the KK just last week!" "But Google says you have it" John asks to do Beacon "Where is the Post Office?" Customer angry at us because they lost something Child is too big for the KK People sitting in equipment Complaining there is no equipment available Customer demands to see CCTV footage Markus says "of course it is" Complaining about policy No greeting Equipment returned late Customer calls us, but thinks we're a particular store Retailer too hot/cold Put phone in face Code Grey: parent runs off to look for child Asking for Bendigo Bank Customer hovers at desk Asking for a florist Child climbing across KKs Asking for stock of a particular store KK hirers going against policy "Which of these is better?" [between retailers] Power tools/loud construction during trade Store open late/closed early "Why can't you just do a page?" Customer complains shop is closed [worker on break] Demands to speak to manager/centre management Certain a store is in the centre when not true "Why is x shop closed, just tell them to open" Parenting someone else's child "Why is there a service fee? That's ridiculous!" Wrong direction after given directions "Why doesn't [retailer] have a phone number?" Doing a PA announcement Hard to hear accents Mecca code white Customer walks away while giving directions "Just transfer the call [to retailer]" Customer gets name of shop wrong Radio plays "I Want it That Way" Something wrong with the toilets "I got the KK just last week!" "But Google says you have it" John asks to do Beacon "Where is the Post Office?" Customer angry at us because they lost something Child is too big for the KK People sitting in equipment Complaining there is no equipment available Customer demands to see CCTV footage Markus says "of course it is" Complaining about policy No greeting
(Print)
Equipment returned late
Customer calls us, but thinks we're a particular store
Retailer too hot/cold
Put phone in face
Code Grey: parent runs off to look for child
Asking for Bendigo Bank
Customer hovers at desk
Asking for a florist
Child climbing across KKs
Asking for stock of a particular store
KK hirers going against policy
"Which of these is better?" [between retailers]
Power tools/loud construction during trade
Store open late/closed early
"Why can't you just do a page?"
Customer complains shop is closed [worker on break]
Demands to speak to manager/centre management
Certain a store is in the centre when not true
"Why is x shop closed, just tell them to open"
Parenting someone else's child
"Why is there a service fee? That's ridiculous!"
Wrong direction after given directions
"Why doesn't [retailer] have a phone number?"
Doing a PA announcement
Hard to hear accents
Mecca code white
Customer walks away while giving directions
"Just transfer the call [to retailer]"
Customer gets name of shop wrong
Radio plays "I Want it That Way"
Something wrong with the toilets
"I got the KK just last week!"
"But Google says you have it"
John asks to do Beacon
"Where is the Post Office?"
Customer angry at us because they lost something
Child is too big for the KK
People sitting in equipment
Complaining there is no equipment available
Customer demands to see CCTV footage
Markus says "of course it is"
Complaining about policy
No greeting
