Certain a store is in the centre when not true Equipment returned late Wrong direction after given directions Put phone in face Customer demands to see CCTV footage Customer gets name of shop wrong Parenting someone else's child Customer calls us, but thinks we're a particular store Asking for a florist Customer complains shop is closed [worker on break] Store open late/closed early "Just transfer the call [to retailer]" "Why is x shop closed, just tell them to open" Asking for Bendigo Bank "Why is there a service fee? That's ridiculous!" Customer walks away while giving directions John asks to do Beacon "Where is the Post Office?" Asking for stock of a particular store Markus says "of course it is" Radio plays "I Want it That Way" No greeting Complaining about policy People sitting in equipment "Why doesn't [retailer] have a phone number?" Customer angry at us because they lost something Retailer too hot/cold "Which of these is better?" [between retailers] Code Grey: parent runs off to look for child Complaining there is no equipment available "Why can't you just do a page?" Power tools/loud construction during trade Something wrong with the toilets Demands to speak to manager/centre management Customer hovers at desk Hard to hear accents "But Google says you have it" KK hirers going against policy Doing a PA announcement Child is too big for the KK "I got the KK just last week!" Child climbing across KKs Mecca code white Certain a store is in the centre when not true Equipment returned late Wrong direction after given directions Put phone in face Customer demands to see CCTV footage Customer gets name of shop wrong Parenting someone else's child Customer calls us, but thinks we're a particular store Asking for a florist Customer complains shop is closed [worker on break] Store open late/closed early "Just transfer the call [to retailer]" "Why is x shop closed, just tell them to open" Asking for Bendigo Bank "Why is there a service fee? That's ridiculous!" Customer walks away while giving directions John asks to do Beacon "Where is the Post Office?" Asking for stock of a particular store Markus says "of course it is" Radio plays "I Want it That Way" No greeting Complaining about policy People sitting in equipment "Why doesn't [retailer] have a phone number?" Customer angry at us because they lost something Retailer too hot/cold "Which of these is better?" [between retailers] Code Grey: parent runs off to look for child Complaining there is no equipment available "Why can't you just do a page?" Power tools/loud construction during trade Something wrong with the toilets Demands to speak to manager/centre management Customer hovers at desk Hard to hear accents "But Google says you have it" KK hirers going against policy Doing a PA announcement Child is too big for the KK "I got the KK just last week!" Child climbing across KKs Mecca code white
(Print)
Certain a store is in the centre when not true
Equipment returned late
Wrong direction after given directions
Put phone in face
Customer demands to see CCTV footage
Customer gets name of shop wrong
Parenting someone else's child
Customer calls us, but thinks we're a particular store
Asking for a florist
Customer complains shop is closed [worker on break]
Store open late/closed early
"Just transfer the call [to retailer]"
"Why is x shop closed, just tell them to open"
Asking for Bendigo Bank
"Why is there a service fee? That's ridiculous!"
Customer walks away while giving directions
John asks to do Beacon
"Where is the Post Office?"
Asking for stock of a particular store
Markus says "of course it is"
Radio plays "I Want it That Way"
No greeting
Complaining about policy
People sitting in equipment
"Why doesn't [retailer] have a phone number?"
Customer angry at us because they lost something
Retailer too hot/cold
"Which of these is better?" [between retailers]
Code Grey: parent runs off to look for child
Complaining there is no equipment available
"Why can't you just do a page?"
Power tools/loud construction during trade
Something wrong with the toilets
Demands to speak to manager/centre management
Customer hovers at desk
Hard to hear accents
"But Google says you have it"
KK hirers going against policy
Doing a PA announcement
Child is too big for the KK
"I got the KK just last week!"
Child climbing across KKs
Mecca code white
