Doing a PA announcement Complaining about policy KK hirers going against policy Something wrong with the toilets Wrong direction after given directions Asking for a florist Child is too big for the KK Customer calls us, but thinks we're a particular store No greeting John asks to do Beacon Demands to speak to manager/centre management "Why is x shop closed, just tell them to open" Customer complains shop is closed [worker on break] Hard to hear accents Store open late/closed early Asking for Bendigo Bank Power tools/loud construction during trade Customer hovers at desk Equipment returned late Code Grey: parent runs off to look for child Markus says "of course it is" Complaining there is no equipment available "Why doesn't [retailer] have a phone number?" Customer walks away while giving directions Put phone in face Customer demands to see CCTV footage Radio plays "I Want it That Way" Customer gets name of shop wrong Mecca code white Parenting someone else's child "I got the KK just last week!" People sitting in equipment Customer angry at us because they lost something "But Google says you have it" "Why is there a service fee? That's ridiculous!" Retailer too hot/cold "Just transfer the call [to retailer]" "Where is the Post Office?" Asking for stock of a particular store "Why can't you just do a page?" Certain a store is in the centre when not true Child climbing across KKs "Which of these is better?" [between retailers] Doing a PA announcement Complaining about policy KK hirers going against policy Something wrong with the toilets Wrong direction after given directions Asking for a florist Child is too big for the KK Customer calls us, but thinks we're a particular store No greeting John asks to do Beacon Demands to speak to manager/centre management "Why is x shop closed, just tell them to open" Customer complains shop is closed [worker on break] Hard to hear accents Store open late/closed early Asking for Bendigo Bank Power tools/loud construction during trade Customer hovers at desk Equipment returned late Code Grey: parent runs off to look for child Markus says "of course it is" Complaining there is no equipment available "Why doesn't [retailer] have a phone number?" Customer walks away while giving directions Put phone in face Customer demands to see CCTV footage Radio plays "I Want it That Way" Customer gets name of shop wrong Mecca code white Parenting someone else's child "I got the KK just last week!" People sitting in equipment Customer angry at us because they lost something "But Google says you have it" "Why is there a service fee? That's ridiculous!" Retailer too hot/cold "Just transfer the call [to retailer]" "Where is the Post Office?" Asking for stock of a particular store "Why can't you just do a page?" Certain a store is in the centre when not true Child climbing across KKs "Which of these is better?" [between retailers]
(Print)
Doing a PA announcement
Complaining about policy
KK hirers going against policy
Something wrong with the toilets
Wrong direction after given directions
Asking for a florist
Child is too big for the KK
Customer calls us, but thinks we're a particular store
No greeting
John asks to do Beacon
Demands to speak to manager/centre management
"Why is x shop closed, just tell them to open"
Customer complains shop is closed [worker on break]
Hard to hear accents
Store open late/closed early
Asking for Bendigo Bank
Power tools/loud construction during trade
Customer hovers at desk
Equipment returned late
Code Grey: parent runs off to look for child
Markus says "of course it is"
Complaining there is no equipment available
"Why doesn't [retailer] have a phone number?"
Customer walks away while giving directions
Put phone in face
Customer demands to see CCTV footage
Radio plays "I Want it That Way"
Customer gets name of shop wrong
Mecca code white
Parenting someone else's child
"I got the KK just last week!"
People sitting in equipment
Customer angry at us because they lost something
"But Google says you have it"
"Why is there a service fee? That's ridiculous!"
Retailer too hot/cold
"Just transfer the call [to retailer]"
"Where is the Post Office?"
Asking for stock of a particular store
"Why can't you just do a page?"
Certain a store is in the centre when not true
Child climbing across KKs
"Which of these is better?" [between retailers]
