Radio plays "I Want it That Way" John asks to do Beacon Doing a PA announcement "Just transfer the call [to retailer]" Customer calls us, but thinks we're a particular store Customer demands to see CCTV footage Markus says "of course it is" "Why is x shop closed, just tell them to open" People sitting in equipment Complaining about policy Child climbing across KKs Equipment returned late Power tools/loud construction during trade Child is too big for the KK Hard to hear accents Customer complains shop is closed [worker on break] Customer walks away while giving directions Store open late/closed early Put phone in face Customer hovers at desk "But Google says you have it" KK hirers going against policy Wrong direction after given directions "Why is there a service fee? That's ridiculous!" Something wrong with the toilets "Why can't you just do a page?" "I got the KK just last week!" Demands to speak to manager/centre management Customer gets name of shop wrong Parenting someone else's child Mecca code white Retailer too hot/cold Complaining there is no equipment available Asking for stock of a particular store "Which of these is better?" [between retailers] Code Grey: parent runs off to look for child "Where is the Post Office?" Customer angry at us because they lost something "Why doesn't [retailer] have a phone number?" Asking for a florist Certain a store is in the centre when not true Asking for Bendigo Bank No greeting Radio plays "I Want it That Way" John asks to do Beacon Doing a PA announcement "Just transfer the call [to retailer]" Customer calls us, but thinks we're a particular store Customer demands to see CCTV footage Markus says "of course it is" "Why is x shop closed, just tell them to open" People sitting in equipment Complaining about policy Child climbing across KKs Equipment returned late Power tools/loud construction during trade Child is too big for the KK Hard to hear accents Customer complains shop is closed [worker on break] Customer walks away while giving directions Store open late/closed early Put phone in face Customer hovers at desk "But Google says you have it" KK hirers going against policy Wrong direction after given directions "Why is there a service fee? That's ridiculous!" Something wrong with the toilets "Why can't you just do a page?" "I got the KK just last week!" Demands to speak to manager/centre management Customer gets name of shop wrong Parenting someone else's child Mecca code white Retailer too hot/cold Complaining there is no equipment available Asking for stock of a particular store "Which of these is better?" [between retailers] Code Grey: parent runs off to look for child "Where is the Post Office?" Customer angry at us because they lost something "Why doesn't [retailer] have a phone number?" Asking for a florist Certain a store is in the centre when not true Asking for Bendigo Bank No greeting
(Print)
Radio plays "I Want it That Way"
John asks to do Beacon
Doing a PA announcement
"Just transfer the call [to retailer]"
Customer calls us, but thinks we're a particular store
Customer demands to see CCTV footage
Markus says "of course it is"
"Why is x shop closed, just tell them to open"
People sitting in equipment
Complaining about policy
Child climbing across KKs
Equipment returned late
Power tools/loud construction during trade
Child is too big for the KK
Hard to hear accents
Customer complains shop is closed [worker on break]
Customer walks away while giving directions
Store open late/closed early
Put phone in face
Customer hovers at desk
"But Google says you have it"
KK hirers going against policy
Wrong direction after given directions
"Why is there a service fee? That's ridiculous!"
Something wrong with the toilets
"Why can't you just do a page?"
"I got the KK just last week!"
Demands to speak to manager/centre management
Customer gets name of shop wrong
Parenting someone else's child
Mecca code white
Retailer too hot/cold
Complaining there is no equipment available
Asking for stock of a particular store
"Which of these is better?" [between retailers]
Code Grey: parent runs off to look for child
"Where is the Post Office?"
Customer angry at us because they lost something
"Why doesn't [retailer] have a phone number?"
Asking for a florist
Certain a store is in the centre when not true
Asking for Bendigo Bank
No greeting
