“What elsecan I dofor you? Ihave time.”IntroduceyourselfHelpsomeonefind wherethey aregoingManageup acoworkerManageupyourselfExplain allaspects ofaprocedureManage thepatient’sexpectationsAsk thepatient whatthey wouldlike you tocall themKnock on thedoor/wallbeforeentering thepatient’s roomDemonstrateEmpathyAcknowledgepeople incommonareasAcknowledgefriends andfamily ofpatientEstimatehow longtasks andprocedureswill takeExplainyourroleGet thepatient’sperspectiveThankthepatientGet topatient’seye levelEnvironmentalcheck toensure roomis safe andclutter-freeBefriendly onthe phoneEducate thepatient onaspects of careusing languagetheyunderstandSmile/FriendlyattitudeThank acoworker“What elsecan I dofor you? Ihave time.”IntroduceyourselfHelpsomeonefind wherethey aregoingManageup acoworkerManageupyourselfExplain allaspects ofaprocedureManage thepatient’sexpectationsAsk thepatient whatthey wouldlike you tocall themKnock on thedoor/wallbeforeentering thepatient’s roomDemonstrateEmpathyAcknowledgepeople incommonareasAcknowledgefriends andfamily ofpatientEstimatehow longtasks andprocedureswill takeExplainyourroleGet thepatient’sperspectiveThankthepatientGet topatient’seye levelEnvironmentalcheck toensure roomis safe andclutter-freeBefriendly onthe phoneEducate thepatient onaspects of careusing languagetheyunderstandSmile/FriendlyattitudeThank acoworker

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “What else can I do for you? I have time.”
  2. Introduce yourself
  3. Help someone find where they are going
  4. Manage up a coworker
  5. Manage up yourself
  6. Explain all aspects of a procedure
  7. Manage the patient’s expectations
  8. Ask the patient what they would like you to call them
  9. Knock on the door/wall before entering the patient’s room
  10. Demonstrate Empathy
  11. Acknowledge people in common areas
  12. Acknowledge friends and family of patient
  13. Estimate how long tasks and procedures will take
  16. Explain your role
  17. Get the patient’s perspective
  18. Thank the patient
  19. Get to patient’s eye level
  20. Environmental check to ensure room is safe and clutter-free
  21. Be friendly on the phone
  22. Educate the patient on aspects of care using language they understand
  25. Smile/Friendly attitude
  27. Thank a coworker